change management slides

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FEL JUN PALAWAN

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7/27/2019 Change Management Slides

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FEL JUN PALAWAN

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What is Change Management??? 

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change management 

is the process of requesting, determining attainability, planning, implementing,

and evaluating of changes to a system.

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Software

ConfigurationManagement(SCM)

for software

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Hardware

ConfigurationManagement(HCM)

for hardware

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supporting the processing of changes

enabling traceability of changes

goals of change management

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 why need for change?

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Lehman’s laws of software evolution: the law of continuing change

(i.e. systems that are used must change or automatically become less useful)

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satisfy "customer needs"

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increasing and worldwide competition

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technological advances

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bug fixes

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problems on change

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Lehman’s laws of software evolution: the law of increasing complexity

(i.e. through changes the structure of a system becomes ever more complex

and more resources are needed to simplify it).

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ruin the system (eg. scope creep)

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mixing up the change administration (eg. multiple developers)

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more funds and work is needed

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the change management roles

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Project manager

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Change committee

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Change builder

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the change management activity

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Identify potential change

•Require new functionality•Encounter problem

•Request change

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Analyze change request

•Determine technical feasibility•Determine costs and benefits

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Evaluate change 

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Plan change

•Analyze change impact

•Create planning

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Implement change

•Execute change•Propagate change

•Test change

•Update documentation

•Release change

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Review and close change

•Verify change•Close change 

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change request 

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is a document containing a call for an adjustment of a system

is declarative, i.e. it states what needs to be accomplished, but leaves out

how the change should be carried out

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• problem reports that identify bugs that must be fixed, which forms themost common source

• system enhancement requests from users

• events in the development of other systems

• changes in underlying structure and or standards (e.g. in softwaredevelopment this could be a new operating system)

• demands from senior management

•  unclear understanding of the goals and the objectives of the project.

sources of change request

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is a formal process used to ensure that changes to a product or system are

introduced in a controlled and coordinated manner.

it reduces the possibility that unnecessary changes will be introduced to a

system without forethought, introducing faults into the system or undoingchanges made by other users of software.

change control 

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minimal disruption to services

reduction in back-out activities

cost-effective utilization of resources involved in implementing change

goals of change control

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http://en.wikipedia.org/wiki/Change_control  

http://en.wikipedia.org/wiki/Change_request  http://en.wikipedia.org/wiki/Change_management_(engineering) 

Sources

http://www.teamtechnology.co.uk/changemanagement.html 

http://searchcio-midmarket.techtarget.com/definition/change-management http://www.adb.org/Documents/Information/Knowledge-Solutions/fast-effective-change-management.pdf  

http://changingminds.org/disciplines/change_management/change_management.htm 

http://en.wikipedia.org/wiki/Lehman%27s_laws_of_software_evolution 

http://en.wikipedia.org/wiki/Software_configuration_management