chandan mallick - manager
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CURRICULUM VITAE
Mobile No. : 09702031039E-mail : [email protected] URL & Skype Name: chandan19m
CHANDAN MALLICKDesignation : Restaurant Manager
Fakirwadi, Adarsh Nagar, Shalimar Morya Park,New Link Road, Andheri (W),
Mumbai 400 058
RESTAURANT MANAGER
OBJECTIVE :- Seeking Challenging in hospitalitymanagement that can effectively employ the acquiredexpertise, creative talents commitment to excellence
Restaurant Manager Specialties
Work Experience
Mainland China Restaurant,
Specialty Group of
Restaurant Mumbai
SUMMARY :.Charismatic and talented individual 6 years of experience inthe service industry.Currently working at china Bistro as manager.Comprehensive experience in event management, qualitymanagement and catering.Extensive knowledge about fine dining, cost evaluationbudgeting.Settle conflicts of interest for irate clients dissatisfiedcustomers and intoxicated clients.Proficiency in designing and decorations for the specialoccasions.Contouring strategies for sale & marketing.Redesigning the carte du jour and dining area layout.in- Depth knowledge about forecasting and MIS reports.Appeared in celebrity foodies show on NDTV good timeChannel on behalf of Mainland China
RELEVANT MANAGEMENT SKILLS CAPABILITIES :
Customer Service Excellence.Training & Mentoring Restaurant Operations. Budgeting Catering .Quality Management Event Management .Staffing &Development Culinary & Hospitality Management .Supervision Vendor Management. Shift Allocation Strategies for Sales & Marketing. Inventory Management Decorations & Promotions. Performance ReviewPROFESSIONAL WORK EXPERIENCE:
Designation Organization Durationa Ass.Rest Manager China Bistro June2015-till date
F&B Executive Food link ltd May2014Caption Srl Group Jan2010 to 2012 feb
Tr Caption Srl Grouo May2009 tojan2010Sr Bar Tender SRPL Group April2008 -2009 MayF&B Supervisor Main land china Aug2006 –Apr2008
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ACHIEVEMENT:
.Conferred Several appreciations from the clients and theSenior Management
.Motivated co-workers improved moral and team work.Contributed new ideas, increased customer service.
LANGUAGE SKILLS:
Fluent in English, Hindi
GLOBAL EXPOSURE
INTERACTED WITH INTERNATIONAL CLIENTS
PERSONAL DETAILS:
Name : CHANDAN MALLICKFather's Name : Mayadhar Mallick
Date of Birth : 15th June 1989
Marital Status : Bachelor
Nationality : Indian
Sex : Male
EDUCATIONAL & QUALIFICATION:
Course Board Year of Passing Marks %I am doing MBA from Venkateshwara UniversityBsc Degree Hotel Management & Tourism 2011- 2014 80%Diploma in Institute of Hotel Management &Catering Technology Mumbai 2009 -2011 67%H.S.C. Orissa State Board 2004-2006 65%S.S.C. Orissa State Board 2003-2004 53%
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RESPONSIBILITIES:
.Initiating Strategies for sales &marketing to promote special occasions at the hotel
.Resolving the predicament of clients related to billing and services
.Responsible for overall sojourner’s experience
.Catering to the special need of HNWI and corporate clients
.Reviewing the performance of the employees on annual basis
.Contouring and enforcing tactics to retain clients and increase the database of new clients
.Hosting and catering outdoor and indoor personal and corporate events
.Recruiting and training new hires
.Incorporating suggestions given by the clients
.Redesigning the carte du jour every 6 months
.Implementing versatile cost efficient procedures to improve overall customer satisfaction
.Conducting weekly, Quarterly and annual inventory checks
.Negotiating with the vendors
.Aligning the procedures and polices according to the AMC contracts
.Overseeing the installments of new equipments in the kitchen and dining area
.Assessing and reviewing the quality in F&B departments
.Surveying for new opportunities and franchising options in the market
.Creating brand awareness among clients
.Generating forecasting and MIS reports for the senior management review
.Supervising the dining and kitchen area
REFERENCES:
Available on Request
PASSPORT DETAILS:
Passport No. : H9953044Date of Issue : 08-07-2010Date of Expiry : 07-07-2020Place of Issue : Bhubaneswar
Date:________
Place: MumbaiCHANDAN MALLICK