challenges on single windows implementation - the case of madagascar - gasynet
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CHALLENGES ON SINGLE
WINDOW IMPLEMENTATION
Nairobi, March 2017
WINDOW IMPLEMENTATIONThe case of Madagascar
Challenges on single window implementation
1.
LEADERSHIP
2.
FINANCING
2
3.
CHANGE
MANAGEMENT
4.
PARTNERSHIP
LEADERSHIP FINANCING
Challenges on single window implementation
1.
LEADERSHIP
2.
FINANCING
• Courageous with a
very strong vision
3
3.
CHANGE
MANAGEMENT
4.
PARTNERSHIP
LEADERSHIP FINANCINGvery strong vision
• Customs MD
• Make the
malagasy
Customs a
modern
administration
• Political support
Challenges on single window implementation
1.
LEADERSHIP
2.
FINANCING
• Financing terms
• No financial
4
3.
CHANGE
MANAGEMENT
4.
PARTNERSHIP
LEADERSHIP FINANCING • No financial
contribution
• Fast
implementation
• Project urgency
due to
international
trade
requirements
Challenges on single window implementation
1.
LEADERSHIP
2.
FINANCING
• Trustworthy
technical partner
5
3.
CHANGE
MANAGEMENT
4.
PARTNERSHIP
LEADERSHIP FINANCING• National project
• Quick
implementation
• Private sector
• Stakeholder
• Support
(financing)
Challenges on single window implementation
1.
LEADERSHIP
2.
FINANCING
• Dynamics of
change (approach)
6
3.
CHANGE
MANAGEMENT
4.
PARTNERSHIP
LEADERSHIP FINANCING• Compulsory
change
(Obj - 2007)
• Legal framework
• Takes too
much time
(2008 -2014)
Achieved outcomes
CountryProject
starting date
Project
operational
Implementation
period
Burkina Faso 2011 2013 2 years
Cameroon 1997 2004 7 years
Congo 2007 2013 6 years
Ivory Coast 1998 2009 11 years
7
Ivory Coast 1998 2009 11 years
Madagascar 2007 2007 6 months
Mali 2010 2014 3 years
Morrocco 2007 2012 5 years
Senegal 1996 2004 8 years
Ghana 1998 2003 5 years
Lybia 2008 2013 5 years
Kenya 2007 2013 6 years
Tunisia 1997 2002 5 years
Source : African Alliance for Electronic Commerce survey (2012)
Achieved outcomes
8
Achieved outcomes
9
Achieved outcomes
� Logistics Performance Indicators
10
Achieved outcomes
� Doing Business Indicators : Trading Across Border
11
Achieved outcomes
VERY LAST ACHIEVEMENTS
� Moving to fully paperless processes (2015)
12
� Moving to fully electronic payment (2016)
� Perspective : Moving to single payment
Thank you for your attentionLisiniaina RAZAFINDRAKOTOLisiniaina RAZAFINDRAKOTO
Malagasy Community Network Services S.A. (GasyNet)
Communication and Business Development Manager
[email protected] / tel. +261 32 05 489 50