challenges affecting devolution of public sector …

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1 CHALLENGES AFFECTING DEVOLUTION OF PUBLIC SECTOR SERVICES IN LOCAL AUTHORITIES IN KENYA: CASE OF COUNTY GOVERNMENT OF KERICHO BY VIOLA CHEBET KORIR 0725275021 REG NO: D53/CE/13082/2009 A RESEARCH PROJECT SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE AWARD OF MASTERS DEGREE IN BUSINESS ADMINISTRATION (STRATEGIC MANAGEMENT OPTION) BY THE SCHOOL OF BUSINESS, KENYATTA UNIVERSITY. NOVEMBER 2013

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CHALLENGES AFFECTING DEVOLUTION OF PUBLIC SECTOR

SERVICES IN LOCAL AUTHORITIES IN KENYA: CASE OF COUNTY

GOVERNMENT OF KERICHO

BY

VIOLA CHEBET KORIR

0725275021

REG NO: D53/CE/13082/2009

A RESEARCH PROJECT SUBMITTED IN PARTIAL FULFILLMENT OF THE

REQUIREMENTS FOR THE AWARD OF MASTERS DEGREE IN BUSINESS

ADMINISTRATION (STRATEGIC MANAGEMENT OPTION) BY THE SCHOOL

OF BUSINESS, KENYATTA UNIVERSITY.

NOVEMBER 2013

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DECLARATION

I hereby declare that the work contained in this project is a result of my own investigation

and research. All sources used or quoted have been acknowledged. This project has not been

previously submitted in part or full for any other degree or to any other University.

Signature..................................... Date.........................................

VIOLA CHEBET KORIR

D53/CE/13082/2009

I / we confirm that the work reported in this research project was carried out by the candidate

under my supervision as the university supervisor/supervisors.

Signature......................................... Date.....................................

MR SHADRACK K. BETT

Lecturer / Supervisor: Business Administration Department

For and on behalf of Kenyatta University

Signature........................................ Date.......................................

DR STEPHEN MUATHE

Chairman Department of Business Administration

School of Business

Kenyatta University.

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DEDICATION

I would like to dedicate this project to my husband Mr. Anthony Korir for both moral and

financial support, my father Mr. Henry Ng‟eny for basic education foundation which has

enabled me to reach this far, my mother Mrs. Nancy Ng‟eny for all prayers, sisters and

brothers for their encouragement and support and my children Kelvin and Ivy for their

understanding and patience during my absence as I undertook the MBA course.

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ACKNOWLEDGEMENT

I have been supported in the course of working on this research project by a host of people,

academicians, acquaintances and friends.

I would like to express my profound gratitude to my course mates, my supervisor and my

lecturer Dr Kilika who painstakingly read my drafts, provided comments and offered advice

along the way. I have been happy to incorporate all their suggestions and advice.

I also wish to record my grateful thanks to the Supreme God Almighty for the wisdom and

his mercy in enabling me to complete this proposal.

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TABLE OF CONTENTS

Declaration ............................................................................................................................................... i

Dedication .............................................................................................................................................. ii

Acknowledgement ................................................................................................................................ iii

List of tables ......................................................................................................................................... vii

List of figures ......................................................................................................................................... ix

Abreviations...........................................................................................................................................xii

Abstract ............................................................................................................................................... xiii

CHAPTER ONE:INTRODUCTION .................................................................................................. 1

1.1 Background of the Study .............................................................................................................. 1

1.1.1 Background to the Problem of Devolution ................................................................ 2

1.1.2 Background of Kericho County Council ................................................................... 2

1.2 Problem Statement ........................................................................................................................ 7

1.3 Objectives of the study .................................................................................................................. 7

1.3.1 General objective ....................................................................................................... 7

1.3.2 Specific objective ...................................................................................................... 7

1.4 Research Questions ....................................................................................................................... 8

1.5 Significance of the Study .............................................................................................................. 8

1.6 Limitation of the study .................................................................................................................. 9

CHAPTER TWO:LITERATURE REVIEW ................................................................................... 10

2.1 Introduction ................................................................................................................................. 10

2.2 Theoretical Review ..................................................................................................................... 10

2.2.1 Devolution of Public Sector Services ...................................................................... 11

2.2.2 Empowerment .......................................................................................................... 12

2.2.3 Resources ................................................................................................................. 12

2.2.4 Legislation ............................................................................................................... 15

2.2.5 Systems .................................................................................................................... 16

2.2.6 Training ................................................................................................................... 17

2.3 Empirical Review ............................................................................................................................ 19

2.4 Critical Review of Major Issues ...................................................................................................... 20

2.5 Summary and gaps to be filled by the study ............................................................................... 22

2.6 Conceptual Framework ............................................................................................................... 23

Figure 2.1: Conceptual Framework .................................................................................. 23

CHAPTER THREE:RESEARCH METHODOLOGY................................................................... 24

3.1 Introduction ................................................................................................................................. 24

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3.2 Study Design ............................................................................................................................... 24

3.3 Target population ........................................................................................................................ 24

3.4 Sample design ............................................................................................................................. 25

3.5 Data Collection procedures/instruments ..................................................................................... 26

3.6 Data Analysis .............................................................................................................................. 26

CHAPTER FOUR:DATA ANALYSIS AND PRESENTATION OF RESULTS ......................... 28

4.0 Introduction ................................................................................................................................. 28

4.1 General information .................................................................................................................... 28

4.1.1 Respondents gender ................................................................................................. 28

4.1.2 Respondents age distribution ................................................................................... 29

4.1.3 Respondents academic qualification ....................................................................... 30

4.1.4 Years of services ...................................................................................................... 31

4.2 Has activities been devolved ....................................................................................................... 32

4.3 RESOURCES ............................................................................................................................. 34

4.3.1 Availability of resources..........................................................................................34

4.3.2 Mobilization of resources ........................................................................................ 35

4.3.3 Budget support by central government .................................................................... 36

4.3.4 injection of resources by donors..............................................................................37

4.3.5 Donations by profit organisations ............................................................................ 39

4.3.6 County programms are adequately fundend............................................................40

4.4 LEGISLATION..............................................................................................................41

4.4.1 laws for levying local taxes.....................................................................................42

4.4.2 government has enacted sound by laws for trafic controll......................................44

4.4.3 laws for business licences.......................................................................................44

4.4.4 Sound by laws for town parking .............................................................................. 45

4.4.5 Sound by laws for environmental protection ........................................................... 47

4.4.6 County assembly is fully operational ...................................................................... 48

4.4.7 Take short time to enact laws .................................................................................. 49

4.5 SYSTEMS................................................................................................................................... 50

4. 5.1 System linking the county with the central government ........................................ 50

4.5.2 System channelling resources to all sub counties .................................................... 51

4.5.3 System for posting staff ........................................................................................... 53

4.5.4 System for delivery of services ............................................................................... 54

4.5.5 System for procurement of all needed resources ..................................................... 55

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4.5.6 System connecting the county with the population ................................................. 56

4.6 TRAINING ................................................................................................................................. 58

4.6.1 Training has been initiated ...................................................................................... 58

4.6.2 Staff sponsored for relevant training ....................................................................... 59

4.6.3 There is on job training ............................................................................................ 60

4.7 EMPOWERMENT ..................................................................................................................... 61

4.7.1 Staffs are allowed to initiate and implement programmes ...................................... 61

4.7.2 Staff appointed to committees and their contributions acknowledged .................... 63

4.7.3 Staff identifies and implements projects ................................................................. 64

CHAPTER FIVE :SUMMARY, CONCLUSION AND RECOMENDATIONS .......................... 67

5.0 Introduction ................................................................................................................................. 67

5.1 Summary of findings ................................................................................................................... 67

5.2 conclusions .................................................................................................................................. 68

5.3 Recommendations ....................................................................................................................... 69

5.4 Room for further research ........................................................................................................... 70

APPENDIX I: QUESTIONNAIRE ................................................................................................... 75

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LIST OF TABLES

Table 3.1 Target population ................................................................................................... 255

Table 3.2 Sampling design ....................................................................................................... 26

Table 4.1 Respondents gender ................................................................................................ 28

Table 4.2 Respondents age distribution ................................................................................... 29

Table 4.3 Respondents academic qualification ........................................................................ 30

Table 4.4 Years of services ................................................................................................... 311

Table 4.5 Has activities been devolved .................................................................................. 322

Table 4.6 Availability of resources ........................................................................................ 344

Table 4.7 Mobilization of resources ..................................................................................... 355

Table 4.8 Budget support by central government .................................................................... 36

Table 4.9 Injection of resources by donors .............................................................................. 38

Table 4.10 Donations by profit organisations .......................................................................... 39

Table 4.11 County programmes are adequately funded ........................................................ 411

Table 4.12 Government has enacted sound by laws for levying local taxes ......................... 422

Table 4.13 Sound laws for traffic control .............................................................................. 433

Table 4.14 Sound laws for business licences ........................................................................ 444

Table 4.15 Sound by laws for town parking .......................................................................... 455

Table 4.16 sound by laws for environmental protection.......................................................... 47

Table 4.17 County assembly is fully operational..................................................................... 48

Table 4.18 Take short time to enact laws ................................................................................ 49

Table 4.19 System linking the county with the central government........................................ 50

Table 4.20 System channelling resources to all sub counties ................................................ 511

Table 4.21 System for posting staff ....................................................................................... 533

Table 4.22 System for delivery of services ............................................................................ 544

Table 4.23 System for procurement of all needed resources ................................................. 555

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Table 4.24 System connecting the county with the population ............................................. 566

Table 4.25 Training has been initiated ................................................................................... 588

Table 4.26 Staff sponsored for relevant training ..................................................................... 59

Table 4.27 There is on job training ........................................................................................ 600

Table 4.28 Staff allowed to initiate and implement programmes ........... Error! Bookmark not

defined.

Table 4.29 Staff appointed to committees and their contributions acknowledged ................. 63

Table 4.30 Staff identifies and implement projects ................................................................ 64

Table 4.31 Model summary.....................................................................................................65

Table 4.32 ANOVA...........................................................................................................66

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LIST OF FIGURES

Figure 2.1 Conceptual Framework..................................................................................23

Figure 4.1 Respondents gender.......................................................................................28

Figure 4.2 Respondents age distribution.........................................................................29

Figure 4.3 Respondents academic qualification.............................................................30

Figure 4.4 years of service..............................................................................................31

Figure 4.5 Devolved activities........................................................................................33

Figure 4.6 Availability of resources................................................................................34

Figure 4.7 Mobilization of resources locally..................................................................35

Figure 4.8 Budget support by central government..........................................................37

Figure 4.9 Injection of resources by central government...............................................38

Figure 4.10 Donations by profit organisations...............................................................40

Figure 4.11 County programmes are adequately funded................................................42

Figure 4.12Sound by laws for levying local taxes..........................................................43

Figure 4.13 Traffic control..............................................................................................44

Figure 4.14 Business licences.........................................................................................45

Figure4.15 Town parking................................................................................................46

Figure 4.16 Environmental protection............................................................................47

Figure 4.17 County assembly fully operational..............................................................49

Figure 4.18 County assembly takes short time to enact laws.........................................50

Figure 4.19 Linking the county with the national government.......................................51

Figure 4.20 channelling resources to all sub counties...................................................52

Figure 4.21 Posting of staff.............................................................................................53

Figure 4.22 Delivery of services....................................................................................54

Figure 4.23 Procurement of all needed resources...........................................................56

Figure 4.24 System connecting county with the population...........................................57

Figure 4.25 Training has been initiated..........................................................................58

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Figure 4.26 Staff sponsored for relevant training...........................................................60

Figure 4.27 On job training.............................................................................................60

Figure 4.28 Staff allowed initiating and implementing programmes.............................63

Figure 4.29 Staff contributions acknowledged...............................................................63

Figure 4.30 Staff implements projects............................................................................65

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ABBREVIATIONS

UK- United Kingdom

CDF- Constituency Development Fund

CDFC-Constituency Development Fund Committee

GDP-Gross Domestic Product

TISA-The Institute for Social Accountability

ANOVAs- Analysis of Variances

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OPERATIONAL DEFINITION OF TERMS

Devolution- It is the statutory granting of powers from the central government of a sovereign

state to government at sub national level. It is a form of decentralization.

Public sector –Part of the economy concerned with providing basic government services

Public service- Service which is provided by government to people living within its

jurisdiction. They are considered to be so essential to modern life that for moral

reasons their universal provision should be guaranteed.

County government-It is a geographical unit envisioned by 2010 constitution of Kenya as

unit of devolved government.

Empowerment-Increasing the spiritual, political, social, educational, or economic strength of

individuals and communities.

Conceptual framework- Theoretical structure of assumptions, principles and rules that hold

together the ideas comprising a broad concept.

Descriptive statistics- A discipline of quantitatively describing the main features of a

collection of information.

ANOVAs- Are a collection of statistical models used to analyze the differences between

group means and their associated procedures.

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ABSTRACT

Decentralization has not only transformed the structure of government but has also essentially

altered the political scenery in Kenya. The country has witnessed a gradual but

comprehensive transfer of power, responsibilities and resources from the central to local

governments. The exercise began as a shift from appointed to elected councillors and leaders,

initially of residence committees, and then later of local councils that have been formed in

rural areas and urban wards as vehicles for county government and popular participation.

Decentralization has also appeared in the form of devolution of major functional

responsibilities such primary education, health, water, and sanitation, and rural feeder roads

from the central to local governments. This study is important in pointing out the various

challenges devolution might face in Kenya. The findings of this study can be applied to other

counties in the country. This is because they have similar structures and system of

governance. This can help in finding and applying solutions as intended. The population

under this study is constituted by the entire political, technical and civic leadership of

Kericho County who are residing within the bounds of the said county at the time the study is

carried out. Stratified random sampling was employed to select 84 respondents from the

categories of sub-counties. Primary data sources were used in this study. The research

established that training of staff as well as empowerments of the residents have not been

effectively carried out. Resource mobilisation locally to generate resources is lacking despite

the poor funding of devolution services from the central government. In order for devolution

to succeed it is recommended that training, empowerment and mobilisation of resources

should be encouraged by the authorities. Systems should be established at local level to

ensure the devolved services reaches the ordinary citizens.

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CHAPTER ONE

INTRODUCTION

1.1 Background of the Study

Devolution is one among several forms of decentralization, which is a characteristic of all

governments globally. One analyst distinguishes vertical decentralization, which offers a vote,

from horizontal decentralization, which also offers voice (Kauzya, 2007). Thus, it is not whether

governments decentralize, but rather, how and why they do – considerations that are significant

for the choice between alternative modes of decentralization. Indeed, a study of decentralization

in 30 African countries concluded that:

It is significant to note that in no country was the claim to centralization as a preferred

organizational model made or implied, nor was decentralization considered undesirable, only

difficult to effect and sustain (Ndegwa, 2002: 17).

The Constitution of Kenya establishes a devolved governance system in accordance with the

principles and values of devolution articulated by Articles 174 and 175 of the constitution. The

Fourth Schedule of the Constitution sets out the functions and powers of the National and

County governments.

Devolution is articulated through the Constitution of Kenya and the devolution laws namely:

The Urban Areas and Cities Act, 2011 (UACA 2011);

The Transition to Devolved Government Act, 2012 (TDGA 2012);

The County Government Act, 2012 (CGA 2012);

The Public Finance Management Act, 2012 (PFM 2012);

Other laws that give effect to devolved government include The Elections Act, 2011.

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1.1.1 Background to the Problem of Devolution

Devolution is hardly a new phenomenon. In the UK, The Act of Union 1707 provided that

Scotland‟s separate legal system, church and education system should continue to be respected.

Indeed, diversity is not an unintended consequence of devolution. It is the whole point of it.

The relationship with the devolved administrations should be entirely co-operative, and based on

free and effective communication. If it would be helpful to share information on a confidential

basis, you should not hesitate to do so, as long as the confidentiality is made clear to your

colleagues – and as long as the information is exempt from disclosure under any information

laws. Tensions may arise – for instance where, say, Kisumu County‟s interest in a National

negotiation is not the same as the wider Nation‟s interest. But these problems can be reduced, not

exacerbated, by clear and open communication.

Open and effective communication also ensures that colleagues are not surprised by Whitehall

announcements, followed as they always are by questions such as „What are you doing on this in

Kericho County?‟ Colleagues can respond constructively, even if they are pursuing different

policies, as long as they have prior warning.

Above all, we must not be patronising. We should ask whether a devolved administration wishes

to act in a certain way, and not suggest that they should do so or, even worse, tell them to do so.

1.1.2 Background of Kericho County Council

Kericho County is one of the 47 County Governments in the country established under the New

Constitution. It is located to the South West of the country within the highlands west of the Great

Rift Valley. It is located approximately 250 km from Nairobi and is the country‟s leading

producer of tea and home to the largest tea plantations. It borders Uasin Gichu County to the

North, Baringo County to North East, Nandi County to the North West, Nakuru County to the

East, and Bomet County to the South. It also borders Nyamira to the South West and Kisumu

County to the West. The County is home to the Kipsigis people, who are a part of the Kalenjin

community. The Kipsigis are rated some of the most hospital and courteous people in the

country. Kericho Town is the headquarters of Kericho County. The county has a total population

of 758,339 persons as per the 2009 national population census.

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1.1.2.1 History

The origin of the town‟s name has not been established. One theory is that it was home to the

region‟s first public hospital, built by the British at the dawn of the 20th century. Medicine in the

local Kipsigis language is referred to as “Kerichek”.The name Kericho is a corruption of the

Kipsigis word “Kericheek”. So the story goes that when the white settlers asked, “who inhabit

here?” they were told that the land belonged to “Kaap Kericheek” one of the Kipsigis clans. The

white man found the clan‟s name a mouthful of a tongue-twister, and just named the place

Kericho. And to date Kericho has been the name of the Major town in this region bearing the

same name and, lately, County. Another school of taught states that the town was originally

home of a medicine man named Kipkerich while an other theory says the town was named after

a Maasai Chief, Ole Kericho, who was killed during the 18th century by the Abagusii.

Kericho County occupies a total land area of more than 2,439 square Kms. It has five

constituencies namely- Kipkelion, Ainamoi, Belgut, Soin and Buret.

1.1.2.2 Local Authority

It has five sub-counties namely; Urban Sub-county, Ainamoi Sub-county, Bureti Sub-county,

Londiani Sub-county and Kipkelion Sub-county. With the emergence of County Governments,

unlike other counties in the country which will have to struggle to generate revenue, Kericho

County is set to have a head start- thanks to its well established infrastructure, man power and its

high potential in agriculture.

The County which is now in place is being headed by the following:-

Governor - Hon. Professor Paul Kiprono Chepkwony

Deputy Governor - Hon. Susan Kikwai

Senator - Hon. Charles Keter

Women Rep - Hon. Hellen Chepkwony

1.1.2.3 Agriculture

Most of the economic activities within Kericho town and its environs revolve around

Agriculture. With a high altitude and virtually adequate rainfall, it is the country's leading tea

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growing zone with a high concentration of tea factories. The change in altitude and factors cause

temperature to vary from 200 within the highlands to 280 along the border with Kisumu County

at Nyando district. The mean annual rainfall varies from 1800mm around Kericho town and the

whole forest area from 1400mm to 1800mm.There is no real break between short and long rains.

The County ranks highly among the highest potential agricultural Counties in the country. Out of

the total land area of 2,439 sq. Km, 2,195 sq. Km (90% total land area) is cultivable land. The

County can be classified into three zones, viz a viz, high, medium and low potential zones. The

high potential zone occupies about 52.2 % of the county area. The North area is suitable for

growing wheat, horticulture and Floriculture, pyrethrum and maize and dairy farming, while the

central section is mainly a tea zone, and pineapples besides growing pyrethrum, maize and

keeping dairy cattle and the newly introduced Stevia crop. The medium potential zone measures

about 27 % of the total county area and covers the North-Western parts of Kipkelion

constituency covering the rocky highlands below Tinderet forest and bordering Kisumu County

in Nyando at Fort-Ternan.This area is suitable for growing coffee and maize and for both beef

and dairy cattle. Towards the South, the zone stretches along the Western sections of Belgut and

Ainamoi where maize, Stevia, horticultural crops and sugar cane area grown. It is also home to a

number of multi-national tea companies operating in the area including Unilever Kenya Tea,

Williamson Tea and James Finlay Ltd, the leading producer and exporter of instant tea in the

world and Kenya Tea Packers limited (KETEPA).

1.1.2.4 Transport Network

Kericho County has a comparatively good transport network. Road is the main mode of transport

to and around the region. There are three main highways which cut across the county leading to

Kericho town, the Nakuru-Kericho, the Kisumu-Kericho and the Kericho-Sotik-Kisii highways.

The Mau Summit- Kericho-Kisumu highway which cut across the county is part of the 1,200 km

Northern corridor road, which is critical to the country‟s economy as it is the link to the

agriculturally rich region. The Northern corridor road is considered the country‟s main economic

artery that connects the port of Mombasa with the neighbouring Uganda and the Great Lake

region. Kericho town also has direct bus (matatu) links to Nakuru, Kisumu, Eldoret, Kisii and

Bomet towns. Rail transport is available from Kipkelion, Londiani and Fort-Ternan stations. Air

transport is also available through chartered light aircraft from Wilson Airport, Nairobi and

Kisumu and Eldoret International Airports. The main airstrip is Kerenga Aerodrome, located 6

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Kms from Kericho town. Currently it is being upgraded and expanded to accommodate large

planes. There is also Marinyin airstrip, situated 10kms from Kericho town. The private airstrip is

owned and managed by James Finlay.

1.1.2.5 Communication and Media

Kericho town has a good communication infrastructure. It is home to one of the only two

satellite earth stations- Chagaik Satellite Earth Station, the other one being the main Longonot

Earth Station (the only available international link for Kenya). It is also served by a fibre optic

cable and covered by the fixed line operator Telkom Kenya and the four mobile operators Yu,

Safaricom, Airtel and Orange who offer voice and data services.

The County is served by all major local TV stations namely KBC, KTN, K-24, NTV, Citizen

TV, Family TV, STV and Sayare. All FM station broadcasting from Nairobi are also available

including Radio Maisha, Capital, Easy, Kiss, Classic, Family, Hope, BBC, Citizen, KBC among

others. Local stations include Kass FM, Chamgei FM, KBC Kisumu, Radio Injili 103.7 FM,

Sayare TV and Radio, Light and Life 107.3 FM, Sema Radio and The Just FM.

1.1.2.6 Investment Climate

It also provides a good investment destination owing to good transport network, good

communication facilities, and big market within and around the district, affordable well educated

labour, excellent Security and adequate water supply. Several banking and micro finance

institutions have also been established in Kericho town and other major towns within the country

namely Litein and Londiani. They include, Barclays, Standard Chartered bank, Kenya

Commercial Bank, Co-operative Bank, Equity, K-Rep, Diamond Trust and Trans National and a

host of micro finance institutions and Savings and Credit Cooperative Societies (Saccos) namely

Kenya Women Finance Trust, Ndege Chai Sacco, the giant Imarisha sacco formerly Kipsigis

Teachers Sacco and Kericho Farmers Sacco among others.The region also boasts of large

commercial enterprises and hardware shops and supermarkets spread across the entire major

urban centres within the county namely- Tuskys, Ukwala, Stagematt, Uchumi and several mini

supermarkets. The town has not been left out in the tourism sector and it boasts of one tourist

class hotel-Tea Hotel and several guest houses with lodging facilities. Kericho town experiences

an acute shortage of commercial and residential houses. Most of the residential and industrial

plots are yet to be developed, a challenge the new county government will have to address.

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However, the construction of magnificent commercial and residential houses and government

buildings within Kericho town and its environs are coming up at a very fast rate that former

visitors to the town might not recognise the town.

1.1.2.7 Education

Besides, Kericho County has several public and private Primary and Secondary schools, middle-

level- colleges and universities which are spread across the five constituencies forming the

county. These learning institutions include University of Kabianga, Kenyatta University Kericho

campus, and Moi University-Kericho satellite campus situated at Kericho Teachers Training

College offering degree courses while Kericho Teachers Training College is offering P1 courses.

Others are Kenya Highlands Bible College in Kericho town, which has been elevated into an

Evangelical University, Kenya Forestry College located in Kipkelion, Kenya Medical Training

College in Buret constituency and other several colleges offering courses in collaboration of

other universities, Kenya Institute of Management, Kericho Institute of Professional Studies,

Eland College - Kabarak University.Niskam Saint Puran Singh Institute (NSPSI) located behind

the Guru Nanak Nishkam Sewak Jatha (GNNSJ) Gurdwara and Kericho Technical Institute.

1.1.2.9 Religion

Kericho residents are mostly Christians. The most widespread church is the Africa Gospel

Church which has affiliations with The World Gospel Mission of the USA. The church has the

biggest church in the district in the town (Immanuel AGC) and heart centres at Cheptenye,

Chepkutung, Keongo, Kipkelion, Londiani, Kabianga, Buret and Kaptebeswet.

The other churches present in the district include AIC, Catholic Church, Anglican Church, SDA,

Full Gospel and a host of Independent churches. Kericho is also home to Africa's largest

Gurudwara or Sikh place of worship. It is a monument, dedicated to the memory of "Baba Puran

Singh Ji of Kericho" who was the founder of the international charitable organization, Guru

Nanak Nishkam Sewak Jatha which promotes the spirit and practice of selfless service

("Nishkam sewa") in the name of Guru Nanak Dev Ji, the founder of the Sikh faith.

The site has been gazetted by the Government of Kenya as a place of spiritual significance.

Kericho also holds the Muslim faith with at least two mosques. There is also a Hindu population.

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1.2 Problem Statement

One of the strategic goals of the National Government for the year 2012 was to enhance

devolution in all sectors in Kenya. While the study appreciates the extent of Kenya‟s devolution

of authority to various tiers of the local government, the level of empowerment through

democratization, participation, accountability, responsibility and efficiency, effective use of

resources is still a big debate.

Devolution is relatively new development in the country. Empirical studies on the behaviour of

this phenomenon both at the national and county levels are yet to be initiated. This has to lack of

authentic empirical evidence to enhance management of public affairs in era of the new

constitutional dispensation in Kenya. However, concerns are beginning to be registered raising

the need to study this aspect of devolution from an academic point of view. Thus, the purpose of

this study is to investigate the set of challenges affecting devolution of public sector services in

Kenya. Given the complexity of the concept as well as that of running national Government

affairs, attention will be given to studying the concept at a specific county level, namely; Kericho

County.

1.3 Objectives of the study

1.3.1 General objective

The general objectives of the study include:

To investigate the challenges affecting Devolution of the public sector services in Kericho

County Council.

1.3.2 Specific objective

The specific objectives of the study include to:

i. Find out how training affects devolution of public sector services in Kericho County.

ii. Determine the effect of finding resources in devolution of public sector services in the

Kericho County.

iii. Establish the extent to which legislation affect devolution of the public sector services in

the County of Kericho.

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iv. Examine how systems affect devolution of public sector services in the County of

Kericho.

v. Find out how empowerment affects devolution of public sector services in Kericho

County.

1.4 Research Questions

i. How does training affect devolution of public sector services in Kericho County?

ii. How do resources affect devolution of public sector services in Kericho County?

iii. How does legislation affect devolution of public sector services in Kericho County?

iv. How do systems affect devolution of public sector services in Kericho County?

v. How empowerment does affect devolution of public sector services in Kericho County?

1.5 Significance of the Study

Devolution was introduced in Kenya soon after independence, but it did not last for long. It has

been introduced into the system of governance in Kenya for the second time in the country‟s

history. Many consider it as a new concept and stands to face many challenges as time will go

by.

This study will be of importance in pointing out the various challenges devolution might face in

Kenya. The findings of this study will assist in finding targeted solutions to improve the

governance of the County Council of Kericho.

The findings of this study as well as recommendations can be applied to other counties in the

country. This is because they have a similar structure and system of governance. This can help in

finding and applying solutions as intended.

The research field also has limited studies on devolution in Kenya. This paper will therefore add

knowledge to research in this field.

The study only covers one county that is Kericho County in Rift Valley Province in Kenya. The

county was chosen on basis of proximity to the Researcher. The researcher can therefore travel

across the county with ease during the study with reduced limitations.

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1.6 Limitation of the study

Financial constraints and time limits the study and hence the researcher will not be able to

interview some key players in the local authority such as constituency‟s national assembly‟s, the

senator and other officials.

Some respondents might not be in a position to understand some of the challenges they face. The

socio-cultural stereotypes of the residents in Kericho County would impinge on their attitudes

which might be expressed in the respondents. These might negatively affect the findings of the

study.

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CHAPTER TWO

LITERATURE REVIEW

2.1 Introduction

This chapter will focus mainly on previous studies on devolved government systems. It will look

at both the theoretical and empirical evidences in devolved government studies in relation to this

topic of study.

2.2 Theoretical Review

Devolution describes the transfer of authority from a senior level of government to a junior level,

and can be viewed as both a theoretical concept and as an administrative process (Dacks, 1990):

“viewed theoretically, devolution can be seen as an instance of decolonization which can be

usefully related to literature on political development.... Viewed as an administrative process, the

study of devolution can contribute to understandings of institutional change in general, and… to

particular issues of development administration…” (p .5-6).

Devolution has been advocated as a political response to the ills plaguing fragile and plural

societies, such as, conflicts, inequalities, economic stagnation, corruption and inefficient use of

public resources. Besides, devolution is also implemented as a reaction to external pressure from

organised groups (or separatists). For devolution to be effective, however, the criteria of

subsidiarity and consensus must be observed (Dent, 2004; Kimenyi and Meagher, 2004). There

are several ways in which devolution impacts governance. First, by distributing authority over

public goods and revenues devolution makes it difficult for individuals or groups of official

actors to collude and engage in corrupt practices. Second, where devolution of authority takes

place along territorial and communal lines, it can foster effective cooperation within the

devolved units. As a result, local communities are able to mobilize social pressure against rent

seeking and corruption. Indeed, a growing number of countries have over the last three decades

further decentralised administrative, fiscal and political functions of central government to sub-

national governments. Some of these countries include the United Kingdom, Italy and Spain. In

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many cases, devolution has also been driven by the need to bring government closer to the

people.

Devolution, including other forms of decentralisation, however, may not always lead to im-

proved governance and economic performance. For example, devolution may reduce the ability

of the national government to redistribute resources and therefore the ability to assist the less

developed sub-national units. In addition, devolution may lead to the capture of local

governments by the political elites, especially if devolution rules and systems are not well

designed, and hence allow the local politicians to use the local resources to consolidate their hold

on to political power through patronage.

2.2.1 Devolution of Public Sector Services

The key economic rationales for decentralisation are well articulated by Musgrave (1959) and

Oates (1972). They argue that decentralisation may improve governance in public service pro-

vision by improving the efficiency of resource allocation. Further, they observe that sub-national

governments are closer to the people than the central government and as a result have better

knowledge about local preferences. Local governments are therefore better placed to respond to

the diverse needs of the local people. In addition, decentralisation narrows down the social

diversity and subsequently the variation in local preferences. This reduces the opportunities for

conflicts among different communities. Tiebout (1956) notes that decentralisation promotes

competition among the sub-national governments and thus enhances the chance that

governments will respond to local needs. As a result, countries are able to attain higher levels of

efficiency in the allocation of public resources.

Musgrave (1959) further states that decentralisation can enhance productive efficiency by pro-

moting accountability, reducing corruption and improving cost recovery. First, by reducing

bureaucratic filters decentralisation minimizes the likelihood of conflicts between elected of-

ficials and civil servants. Second, hard budget constraints, usually set at the sub-national level,

compel local governments to minimize the costs of delivering public goods and to optimize on

cost recovery. Third, decentralisation motivates social cohesion, especially at the local level,

which in turn fosters cooperation that is critical in sustaining pressure against corruption. Fourth,

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sub-national governments are better positioned to overcome information asymmetry and hence

tailor policies and service provision according to local preferences.

2.2.2 Empowerment

Thomas (1992:132), gives a brief definition of empowerment as a desired process by which

individuals, typically including the poorest of the poor, take control over their lives, thus

becoming agents of their own development. This is enhanced through training on promoting

development and working directly on projects designed and run collaboratively. For devolution

of power to be successful parties involved should be trained regularly in order to enhance

effective service provision.

While in Kenya, in spite of its elaborate devolution programme, still exhibits some central

government constraints on local decision making especially in areas of local taxation, including

the capping of local tax levels, thus affecting the resources available to support local

development initiatives these constraints have not extinguished the desire to development new

ways of involving people in the decisions that shape their lives at local level, and as Clarke and

Stewart (1992:9) observe empowerment is so much a theme of our tine that local authorities need

to develop strategies which increase public influence and control over the activities. In

reinforcing this view, the World Bank (1989:54-55), in a large-term perspective study carried out

in 1987, concluded this: many basic services are best managed at the local level even at the

village level- with the central agencies providing only technical advice and specialized inputs.

The aims should be to empower ordinary people to take charge of their lives, to make

communities more responsive for their development and to make governments listen to their

people.

By training/empowering the people throughout society to voice their concerns and take direct

action to achieve their ends, the trend is strongly in favour of more participatory politics, greater

accountability, and hence establishment of successful devolution.

2.2.3 Resources

Arguments favouring the devolution of resources to local levels of governance emphasize that

the enhanced decision-making power, authority and control over resources play a pivotal role

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economic and social development (Cheema and Rondinelli, 2007). They contend that devolution

will result in increased citizen participation in local political processes where “local governments

are perceived to have the capacity to make political and financial decisions affecting their

economic and social welfare” (p.12). The improved allocation of resources is the most common

theoretical argument for decentralization (Azfar, Kahkonen, Lanyi, Meagher & Rutherford,

2004). By bringing government closer to local people, it is asserted that the government will be

better informed to local needs and preferences, resulting in increased accountability and

enhanced responsiveness of officials and government at the empowered local or regional level

(Oates, 1972, Brinkerhoff et al., 2007).

Land has been among the essential resources at the centre of inequality in Kenya. It is virtually

impossible to separate present inequalities in land ownership from the colonial land policies. The

land regime established by the colonialists' vested ultimate ownership and control of land in the

State. This was achieved through the 1902 and 1915 Crown Lands Ordinance in which Crown

Lands included almost all land in the territory. Indigenous occupants and users had no ownership

rights over land. Rather than reverse the property regime at independence, the post colonial

government simply renamed Crown Lands as Government Land. The powers previously enjoyed

by the governor were transferred to the Presidency. In effect, the Executive arm of the State

through the presidency and commissioner of lands has the exclusive power to make decisions on

the administration, disposal, and use of public land without reference to public representative

organs such as the National Assembly. Land rights activists argue that the state monopoly over

land undermines the democratic management of resources and violates the principle of

transparency in governance. In so doing it institutionalizes abuse of power and encourages

corruption. Administration of land under the Local Authorities has also been affected by the

same authoritarian and unaccountable management practices (Kenya Land Alliance -KLA,

2004a)

Political influences, abuse of power and mismanagement have thus played a big role in creating

inequality in land distribution in the country (Syagga, 2006). There have been situations where

contrary to the provisions of the law, land has been allocated by officers without the authority to

do so in particular the provincial administration and politicians. For the most part, Land has been

a resource to be dished out to politically correct people for personal enrichment. The irregular

allocation of land has not only created inequalities but interfered with protected lands with

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ecological integrity, cultural relevance or strategic location (Syagga, 2006). Such lands include

forests and wetlands, such as the Mau Forest debacle the country is grappling with today. Illegal

allocations in urban areas have not only resulted in loss of public utility land such as playgrounds

and road reserves but to increased spread of informal settlements in which Kenyans live in

squalid conditions. Continued land policies in the country have done little to correct the

historical imbalances of the colonial land management system that neglected non-high potential

areas (Syagga, 2006).

It is for the afore-mentioned reasons that land rights activists have argued for the creation of an

independent body with constitutionally guaranteed powers to hold land in trust for Kenyans. This

would curtail the use of land for political patronage and rewards (KLA, 2004a; Syagga, 2006).

The proposed institution should provide for effective checks and balances within its structure in

the form of decentralised semi-autonomous and elected divisions at local levels (KLA, 2004a).

Among the principles to guide the allocation of financial resources in Kenya is equity, which as

noted above requires that equals be treated equally and unequals appropriately unequally – the

only feasible approach to delivering the Bill of Rights (Sec 5.4). The same principle underlies the

CDF Act‟s allocation of its ring-fenced 3.5 per cent of national revenues. Yet, CDF shares 75 per

cent of its resources equally across the 210 constituencies, and only 25 per cent is distributed on

the basis of poverty incidence, resulting in an outcome that is grossly inequitable, given the wide

development disparities across the country.

It is important that Article 212‟s provision that county governments may borrow with a

government guarantee (with county assemblies‟ approval) does not increase inequalities across

the counties. The traditionally wide revenue disparities across LAs are likely to be seen in the

comparative abilities of counties to generate own revenue, and in addition likely reflect their

relative prospects for servicing loans. Thus, the more developed counties – which contribute the

most to GDP and have the higher potential for own tax revenues – will likely be best placed to

borrow, further enhancing their capital base. Such concerns should also be factored into the

development of Article 203(2)‟s formula. Additional to this, Kenya is committing itself more

deeply into an East African Community in which it is the most developed partner.

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2.2.4 Legislation

The first stage of the County implementation process comprises the development of policy and

legislation. This was done by the Taskforce on Devolved Government (TFDG) under the

Ministry of Local Government (MoLG). The TFDG was mandated to make recommendations on

necessary legislation and administrative procedures for a smooth transition to county

governments. The Taskforce prepared a policy report, a policy sessional paper and six devolution

Bills in 2011. Parliament has enacted several of these laws, including the Urban Areas and Cities

Act,2011, the Transition to Devolved Government Act, 2012 and the Intergovernmental

Relations Act, 2012 among others.

The assignment of responsibilities for public functions is tantamount to the distribution of

political power and is consequently important in every devolved system10.The Transition to

Devolved Government Act, 2012 establishes a framework for the transition to devolved

government in accordance with section fifteen(15) of the sixth schedule of the Constitution of

Kenya, 2010 (TISA, 2012).

Parliament also enacted the Intergovernmental Relations Act, 2012. The Act provides a

framework of consultations and cooperation between the national and county governments as

well as between county governments themselves. The Act also provides for the resolution of

intergovernmental disputes pursuant to Articles 6 and 189 of the Constitution.

There are few studies on legislation at the county levels, but are incorporated in political systems

of devolved governments.

There is no consensus on the perceived benefits of legally recognized self-government

(Belanger, 2008, Alcantara, 2008). There are also conflicting perspectives in the academic realm

regarding the desirability and potential consequences of devolution and political decentralization.

Arguments against decentralization fall into two categories, focusing either on national effects or

local effects (Azfar et al., 2004). At the national level, scholars have argued that the

establishment of sub-national (or sub-provincial/territorial) governments can lead to fiscal

deficits, as local government debts are reluctantly absorbed by the central government (Azfar et

al., 2004, Treisman, 2007). At the local level, rather than increasing democratic accountability, it

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has been argued that local elites can benefit disproportionately from devolution, effectively

creating “authoritarian enclaves” in local settings (Diamond, 1999, Hutchcroft, 2001).

2.2.5 Systems

The powers and structures of devolution are provided in the ordinary law; they are more easily

amenable to modification or repeal than federal arrangements and herein lay one main distinction

between federalism and devolution. Federalism is the formal articulation of decentralized

governance within a nation's constitution (Barrett et al, 2007). The linkage between

decentralization and federalism stems from determining to what extent and the type of services

for which central authorities should transfer responsibility and resources to local levels in order

to most effectively serve the nation. Both the notion of federalism and decentralization are based

on the principle of subsidiarity which holds that a central authority should play a subsidiary role

performing only those tasks that cannot be effectively undertaken at a more local level. For

instance the economies of scale regarding the production of military and defence services favour

national provision and central governments are also better placed to correct inequalities in

resource endowments and capabilities across regions (Barrett et al, 2007). Another distinction

between devolution and federation is that in devolution the local unit remains linked to the

central government and other units in the political system through arrangements of mutual

support and reciprocity. Further, the centre always grants the autonomy (Oloo, 2006). As the

CKRC (2002a) elaborates, in a federal system the central and regional governments are not

subordinate to each other but coordinate.

In federalism therefore there are two distinct governments in a country, a central government and

a state government at the periphery or local level. The constitutional and legal sharing of power

between the two ensures overlap of functions is avoided. Usually each local unit is differentiated

from others through a common history, culture, economic organization and viability, politics and

linguistic characteristics. The local unit could be a country in its own right with capacity for self-

reliance or could favour union status with others to reap an advantage of economies of scale

(Kibwana, 2002).

The basic characteristics that devolved governments should embody are firstly, that the local

units should have autonomy and independence from the centre. Secondly, the units ought to have

clear and legally recognized geographical boundaries over which to exercise authority and

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perform public functions. Thirdly, they should be accorded corporate status and the power to

raise sufficient resources to carry out functions. Lastly, the local governments should be

perceived by the people as belonging to them. This means that in their provision of services, they

satisfy the needs and remain subject to the control, direction and influence of the locals (Oloo,

2006).

The Task Force on Devolution in Kenya (TFDK, 2011) recommended a limited role for the

Provincial Administration, possibly collecting taxes, supervising law and order, and promoting

statehood. Given its history, however, the Provincial Administration could only perform these

functions effectively after itself undergoing „radical surgery‟ to excise its current ethos. The

retraining of public servants already mooted at the Kenya Institute of Administration and related

government institutions would need to focus extensively on equipping such officers with the

capacity to deliver Articles 1 (Sovereignty of the people) and 10 (National values and principles

of governance), and Chapters 4 (Bill of Rights) and 6 (Leadership and Integrity). Local

Authorities (LA) are also consigned to the Sixth Schedule, where Article 18 mandates their

perpetuation, subject to subsequent legislation that must be enacted within five years (i.e., by

2015).

The degree of institutional transformation is perhaps nowhere greater than in Spain where a new

regional tier composed of 17 Autonomous Communities was established by the 1978

Constitution. Initially only the „historical nationalities‟ of Catalonia, the Basque Country, and

Galicia were expected to enjoy the highest degree of self-rule. However the remaining regions

have been closing the autonomy gap ever since (Solé- Vilanova 1990, 332). Transfers of

authority and competences to the regions have been followed by transfers of resources, resulting

in a rise in regional government expenditure from a mere 5% of GDP right after the first stages

of devolution in the early 1980s to more than 15% percent in 2001.

2.2.6 Training

Training is very necessary to both employees in the public sector and the locals. Local

government training and management is the level of democracy that is closest to the people and

allows local populace to actively participate in affairs which affect them directly.

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The locals of the county should be trained on their democratic rights pertaining the public sector

services. County government can regulate matters that pertain to their local citizenry using their

own knowledge and local expertise. Reddy & Sabelo (1997:573-575) have identified five

ingredients which they describe as the hallmarks of classical representative county government

democracy training as practised in many countries. The first is popular consultative; the

implication here is that government requires the consent of the citizens whose rights it is bound

to respect and protect. The dignity of the individual is best manifested in the determination and

control of their own affairs. There must be a constant dialogue between the governors and the

governed at all times. Only then can people‟s views and aspirations be ascertained and taken into

account in the policy-making process.

The second is popular participation, implying that individual full participation in making societal

choices and decisions is a natural outcome of the endowment of individual dignity because it

contributes to individual self development. Responsibility for the governing of one‟s own

conduct develops one‟s dignity. In particular, full individual participation within the local

government context contributes to the creation of community solidarity because everyone feels

involved in what is going on relative to their welfare. In this regard, on every issue, the views of

the majority should prevail. This popular participation may be achieved through meetings in

small and large communities, through prayers association, neighbourhood groups and other

social and political associations (Reddy & Sabelo, 1997:574).

The third is competition, whereby people with varying political views or ideological standpoints

must be allowed to articulate these views and canvass support for them on the platform of the

political party of their choice. Within the context of democracy therefore, elections are viewed as

an important vehicle for the free exchange of views in which the voter can make a choice. The

fourth is freedom of expression. According to Reddy &Sabelo (1997:575), another consequence

of the right to self- determination and popular participation is the necessity for freedom of

expression. Indeed there is no way to ascertain the popular will if the individual citizen is not

free to express his or her own opinion. The availability of wide- ranging views provides vital

information and assists in that popular control of government by creating a well informed

citizenry.

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The fifth is equality. Equality before the law naturally extends to political equality, as all citizens

should have equal access to political power and influence in shaping policy. Ayoade Mni

(1992:11-12), states that in modern times the notion of equality has been expanded to include

equality of opportunity in many important aspects of life. In that respect, equality aims at

equality of opportunity in education, employment and social justice for the oppressed, neglected

and the disadvantaged. This expansion of the notion of equality is to ensure that each person has

an equal opportunity to develop his/her naturally endowed potential to maximum capacity.

2.3 Empirical Review

Empirical evidence on the impact of devolution depicts mixed results and in some cases it is

inconclusive. For example, a study of the federal state of India suggests that decentralisation

promotes government responsiveness in service delivery, especially if the media is very active at

the local level (Besley and Burgess, 2002). Another study of Italy indicates that devolution may

exacerbate regional disparities in public spending and economic outcomes (Calamai, 2009).

Azfar et al (2001) finds that local officials have limited authority to influence service delivery

while citizens' influence at the local level is hampered by limited information. As a result,

devolution does not achieve the desired effects of allocative efficiency.

Shackleton et al., (2002) suggest that arguments favouring devolution (specifically in relation to

natural resource management) typically amount to little more than rhetoric. We are cautioned

that general presumptions in favour of decentralization are “hard to justify” (Treisman, 2007,

p.246), as it is difficult to identify specific political conditions that will result in positive or

negative effects (Treisman). It has been further argued that political decentralization can result in

unfulfilled expectations and unanticipated problems (Grindle, 2007), and in some cases,

“devolution of legal powers and administrative responsibilities to sub national units of

government has left some localities ill-prepared and unequipped to meet the demands placed

upon them in the complex intergovernmental system” (McGuire et al, 1994, p.426).

When it comes to the economic factor, the key element devolution stands or falls upon is fiscal

decentralisation. How do the centre and the devolved units relate to each other when it comes to

money? This simple question belies the difficulty of resolving matters close to the heart of

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devolved states - (i) who has the right to tax citizens and businesses? (ii) On what basis will

revenues generated be shared between the centre and the devolved units, and between the units

themselves? (iii) How does the national policy deal with regions and devolved units that generate

much more wealth than others? In other words, 'control over (Rao and Singh, 2006).

2.4 Critical Review of Major Issues

Despite the sound arguments for adopting a system of devolution, it is not without risks. If not

properly designed and implemented, devolution leads to the translation of central government

bureaucracies, inefficient utilization of resources and lack of accountability at the sub national

level (Barret et al, 2007).

Devolution may facilitate elite capture by local government and the persistence of anachronistic

institutions based on patron-client relations. If devolution rules and systems are poorly designed,

there is a risk that politicians at the local level could use resources at their disposal to perpetuate

themselves in power. They accomplish this by skewing allocations in favour of their kinsmen,

supporters, sycophants and all manner of political hangers-on to purchase political loyalty

(Barrett et al, 2007; Nasong'o, 2002). For instance, the legitimacy of the Constituency

Development Fund (CDF) has been compromised by the power vested upon the MP to

singlehandedly select members of the CDF Committee (CDFC).

Critics further argue that a centralized system of government suffers informational disadvantages

that negatively impact its capacity to provide an effective and balanced distribution of services

(Barret et al, 2007). This occurs predominantly where the distribution of resource endowments

within nations is heterogeneous. Additionally, where the needs, constraints and aspirations vary

across communities the central government is limited in its knowledge on the specific intricacies

of each region. The concept of rural development is grounded on the foregoing logic. Barkan and

Chege (1989), argue that rural development proceeds most rapidly where there exists a process

of consultation and bargaining between the rural groups and the state. In such a process the

macro-policy objectives of the state and the self-defined needs of rural residents are adjusted to

each other.

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Critics (Imendi, 2009) further argue that devolution sets regions with poor resources, weak

market bases and capital towards further economic decline. Financial arrangements under the

Bomas draft specified that the national government would be responsible for collecting major

sources of revenue. The districts would then impose taxes or levies to be specified in an Act of

Parliament. From the afore-mentioned empirical study, it is evident that districts have an

inadequate revenue base to sustain themselves. In rural areas especially, there are few working

class citizens, hence fewer thriving businesses from which to levy taxes for income generation

and sustenance of recurrent expenses. As earlier observed with LAs, the high debt arrears they

face are the outcome of their inability to collect revenues due to them. They also lack competent

and reliable staff to effect and manage the collection. As an immediate solution, the councils

should diversify their sources of income generation and collect taxes they can competently

manage e.g. market gate charges. The national tax collector should deal with the more complex

taxes and levies.

Evidence from several countries indicates the devolving state powers to sub-national institutions

and entities, is done for different reasons and with different motivations. While one would expect

that the push for devolution would be after a carefully considered analysis of the pros and cons,

experience informs us that, more often than not, political and historical factors play a significant

part in the decision to devolve, and in the nature and type of devolution then set up. Theoretical

analysis of devolution proceeds from both ends. For example, in the analysis of fiscal

decentralisation undertaken by Oates, he emphasises that the 'basic issue is one of aligning

responsibilities and fiscal instruments with the proper levels of government'(Oates 1999). In an

analysis of Nigeria's system, Metz (1991) says that given the territorially delineated cleavages

abounding in Nigeria and the historical legacy of divisions among ethnic groups, regions, and

sections, the federal imperative was so fundamental that even military governments that were

characteristically Unitarian, hierarchical, and centralist, attached importance to the continuation

of a federal system of government (Metz 1991). Metz goes on to add that 'the federation began as

a Unitarian colonial state but disaggregated into three and later four regions. In 1967 the regions

were abrogated and twelve states created in their place. The number of states increased to

nineteen in 1976, and to twenty-one in 1987. In addition, in 1990 there were 449 local

government areas that had functioned as a third tier of government since the late 1980s'(Metz

1991). In the case of Papua New Guinea, At the time of independence in 1975, Papua New

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Guinea embarked on a series of policies which, among other things, aimed to overcome two of

the legacies of the colonial experiences: the high degree of centralisation of political and

administrative power, and the great geographical inequality of wealth and distribution of

government services within the country. These policies were embodied in the creation of a

national planning system with mechanism of redressing spatial inequalities, and the creation of a

decentralised political system to provide a basis for wider participation in the political process

(Kulwaum, n.d).

2.5 Summary and gaps to be filled by the study

The adoption of the federal systems in Kenya through the enactment of a new constitution will

bring change in Kenya‟s system of governance. This governance is even being watched closely

after the recently concluded 2013 elections; that saw the election of five federal government

leaders. This has shifted attention to regional governments and everyone is watching. Previous

studies on Kenya‟s devolved governance were carried out when the country had a centralized

system of governance. This implies that there is quite limited information on her devolved

governance.

This study has critically looked at the various tiers of governments at the periphery level and its

effects on the public sector in Kenya. This has enriched the research bank on Kenya‟s devolved

governance, which is quite limited. As much as the findings of Musgrave (1959) have been

acknowledged, the study seeks to find more about the challenges that would hinder Musgrave‟s

findings in federalism in Kenyan Contexts. Furthermore, most studies on federalism focus on

case studies. Case studies in Kenya‟s federalism are quite limited as the transition takes place.

The findings on the challenges on this study has thus brought into the picture clear paintings of

the challenges the Kenyan counties might be exposed to

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2.6 Conceptual Framework

Figure 2.1: Conceptual Framework

(Independent variables)

(Dependent variable)

---_

Figure 2.1 above shows the conceptual framework of the study. It shows the relationship

between various factors that influence devolution and how they relate to devolution of public

sector services.

Resources

-Availability of natural resources

-Mobilization of resources

locally

-Budget support by County gov‟t

-Donations, grants and loans

Legislation

-Sound by-laws

-Short time to enact laws

Systems

-Clearly structured systems

Empowerment

-Staff initiates and implement

decisions

-Staff identifies projects and

suggests ways to implement

Devolution of Public Sector

Services

Training

-On job training programmes

-Continuous training to staff

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CHAPTER THREE

RESEARCH METHODOLOGY

3.1 Introduction

This chapter dwells on the research methodology used in the study. It entails a research design,

the study area, the target population and sample size, the procedure followed in the collection,

synthesis, and analysis of data, including details of where, when and how it was collected.

3.2 Study Design

Selltiz et. al. (1976:90) has defined a research design as the arrangement of conditions for the

collection and analysis of data in a manner that aims to combine relevance to the research

purpose with economy in procedure. It follows therefore that research designs differ depending

on the purpose of the research.

In this study, descriptive research design has been used. According to Cooper and Schindler

(2009), a descriptive study is concerned with finding out who, what, where and how of a

phenomenon without manipulating the subjects being studied in their environment. Descriptive

studies have not only been useful in determining the descriptive but also in determining the

relationships between variables during the study.

This study aims at collecting information from the residents and County Government officials

from Kericho County. Both primary and secondary sources of data have been used. Primary

sources of data include questionnaires and interviews. Secondary sources include journal articles,

Government reports, theses and dissertation, and books.

3.3 Target population

The population under this study constitute the entire political, technical and civic leadership of

Kericho County government who are residing within the bounds of the said county at the time

the study was be carried out. In total the county hosts a total of 391 staff in the categories of

public servants, elected members and those attached from the Transitional Authority. These are

distributed as:

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Table 3.1 Target population

Categories Population

frequency

Percentage

Employees

Elected members

Urban Sub-county

Ainamoi sub-county

Bureti sub-county

Londiani sub-county

Kipkelion sub-county

150

117

54

26

24

30

38%

29%

13%

6%

6%

8%

Total 391 100%

Source: Author, (2013)

3.4 Sample design

Mugenda & Mugenda (2003) recommends that a sample size of at least 10% of the target

population is convenient in a descriptive study. Kombo and Tromp (2005) add on by pointing out

that the sample population should have at least 30 respondents in order to have an accurate

analysis.

Determination of the sample was guided by the need to obtain a sample that is, as far as possible,

representative of the population as a whole. Since the target population involves individuals of

different cohorts, stratified random sampling was employed to select 84 respondents from the

categories of sub-counties. This sampling technique should be used when the population of

interest is not homogeneous; in this particular case the population of interest is composed of

various carders of employee groups, is above 10% of the target population and exceeds 30

elements.For the above target population of 391 a sample size of 20% will be taken. This is as

indicated in table 3.2 below.

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Table 3.2 Sampling design

Population

frequency

Sample

ratio

Sample

size

Employees

Elected members

Total

Urban sub-county 150 0.2 30

Ainamoi sub-county 117 0.2 24

Bureti sub-county 54 0.2 11

Londiani sub-county 26 0.2 5

Kipkelion sub-county 24 0.2 5

30 0.2 15

84

Source: Author (2013)

3.5 Data Collection procedures/instruments

The study mainly employed primary sources of data collection as well as secondary sources.

The primary source is the research itself, which entail the use of interviews and questionnaires.

The secondary sources of data are existing literature mainly from government institutions.

3.6 Data Analysis

Data was analysed using both descriptive and inferential statistics. The means and standard

deviations were used to quantitatively describe the characteristics of the population and

variables. Multiple linear regression analysis was used to assess the relationship between the

independent variables and the dependent variable. The general model of this regression analysis

took the form:

ϔ=α +β1x1+β2x2+β3x3+β4x4+εi

Where: ϔ=Dependent variable: Devolution of public sector services

α=Constant

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β1 - β4=coefficient of the independent variables

X1-X4= The independent variables

εi= Error term

Data was captured on Microsoft Excel spreadsheet. It was then be cleaned, coded and analyzed

with Statistical Package for Social Science (SPSS). The findings were then presented in tables,

charts and graphs in relation to the topic of study.

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CHAPTER FOUR

DATA ANALYSIS AND PRESENTATION OF RESULTS

4.0 Introduction

This chapter look at the results obtained from the field using the primary data collection

instrument. The results are presented in tables, bar graph and pie charts according to the

questions. The research also tried to fulfil all the objectives of the study.

4.1 General information

4.1.1 Respondents gender

The respondents‟ gender sought to know and to understand the composition of employees in

terms of gender.

Table 4.1

Frequency Percent Valid Percent Cumulative

Percent

Valid

Male 50 59.5 59.5 59.5

Female 34 40.5 40.5 100.0

Total 84 100.0 100.0

Figure 4.1

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From the data obtained 59.5% of the respondents are male while 40.5% are female. This means

that the female gender is still lagging behind in elective posts as well as professional jobs within

the county.

4.1.2 Respondents age distribution

It was critical to know the age distribution of the employees in the county in order to determine

whether they are still productive or not.

Table 4.2

Frequency Percent Valid Percent Cumulative

Percent

Valid

24 years and below 12 14.3 14.3 14.3

31-34 8 9.5 9.5 23.8

41-44 43 51.2 51.2 75.0

45-50 15 17.9 17.9 92.9

over 51 6 7.1 7.1 100.0

Total 84 100.0 100.0

Figure4.2

Majority of the respondents, 51.2% are of 41- 44 years with those above 51 years being the least

at 7.1%.This shows that they are of productive age and they are likely to work for the county for

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long before retirement.9.5% are between at the age of 31-34 years, this implies that there are few

youths in employment posts in the county. Those at the age of 45-50 are at 17.9%, this implies

that the county have few employees heading towards retirement but still have some years to over

productive service as they train the newly employed since they have experience.

4.1.3 Respondents academic qualification

The level of education determines one‟s reasoning capacity and conceptual ability. This

contributes to an individual‟s ability to be more effective on their job. The level of education

therefore was sought to know whether the staff in the county are able to conceptualize when

delivering services to the people living in the county.

Table 4.3

Frequency Percent Valid Percent Cumulative

Percent

Valid

Primary 6 7.1 7.1 7.1

Secondary 8 9.5 9.5 16.7

Certificate 9 10.7 10.7 27.4

Diploma 31 36.9 36.9 64.3

bachelors degree 24 28.6 28.6 92.9

post graduate qualification 6 7.1 7.1 100.0

Total 84 100.0 100.0

Figure 4.3

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It can be seen in table 4.3 above that a total of 72.6% the respondents and staff have academic

qualification above diploma level. Those with certificate level and below carry a small

percentage which is 27.4% of the respondents. This is an indicator that staff has adequate

academic qualification to implement devolution agenda.

4.1.4 Years of services

The years one has served in the office were important as it affect the kind of information

collected

Table 4.4

Frequenc

y

Percent Valid

Percent

Cumulative

Percent

Valid

1-10 years 72 85.7 85.7 85.7

10-20 years 6 7.1 7.1 92.9

over 30

years 6 7.1 7.1 100.0

Total 84 100.0 100.0

Figure 4.4

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From table 4.4 above,it can be seen that 85.7% of the respondents have served for 10 years and

below.This is is mainly because devolution is a new system altogether.14.1% have served for 10

years and above meaning that some served previously in local government system.

4.2 Has activities been devolved

It was significant to find out whether the activities have been devolved to the county or not. This

assisted in the research on whether devolution has worked out.

Table 4.5

Frequency Percent Valid Percent Cumulative

Percent

Valid

NONE 10 11.9 11.9 11.9

SLIGHTLY 56 66.7 66.7 78.6

MODERATE 11 13.1 13.1 91.7

HIGH 4 4.8 4.8 96.4

VERY HIGH 3 3.6 3.6 100.0

Total 84 100.0 100.0

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79.8% of the respondents felt that activities have been devolved slightly or moderately.11.9%

felt that there is none which has been devolved .A very small percentage believed that

activities have highly or very highly devolved. This implies that residents are yet to reap and

feel the benefit of devolution as enshrined in the new constitution.

Figure 4.5

The respondents‟ percentages at none which is 11.9% and at very high which is 3.6% imply

that some are not sure of the kind of activities to be devolved.

4.2 Has activities been devolved?

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Figure 4.6

A total of 78.5% felt that availability of resources in the county is very high and high. This

implies that the county is rich in resources hence there will be smooth delivery of services if

allocated well. There was a small verdict of a total of 11.9% of both none and slight resources

which imply that the county is well endowed with resources to effectively carry out the

devolution agenda.

4.3 RESOURCES

4.3.1 Availability of natural resources

It was important to find out the availability of natural resources in the county. This helped in

knowing whether devolution has been successful since adequate resources help in the smooth

delivery of public services.

Table 4.6

Frequency Percent Valid Percent Cumulative Percent

Valid

NONE 3 3.6 3.6 3.6

SLIGHTLY 7 8.3 8.3 11.9

MODERATE 8 9.5 9.5 21.4

HIGH 17 20.2 20.2 41.7

VERY HIGH 49 58.3 58.3 100.0

Total 84 100.0 100.0

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4.3.2 Mobilization of resources

It was critical for the researcher to find out whether the resources can be mobilized from within

the county. This is because mobilization of resources from within the county leads to realising

the potential of the natural resources available in the county.

Table 4.7

Frequency Percent Valid Percent Cumulative

Percent

Valid

NONE 9 10.7 10.7 10.7

SLIGHTLY 43 51.2 51.2 61.9

MODERATE 21 25.0 25.0 86.9

HIGH 8 9.5 9.5 96.4

VERY HIGH 3 3.6 3.6 100.0

Total 84 100.0 100.0

Figure 4.7

It was established in table 4.7 that 61.9% of the respondents felt that the mobilisation of

resources are none and slightly which means that it does not fully realise the potential of the

natural resources available in the county.3.6% felt that mobilisation is very high which is a very

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minimal percentage. The respondents who felt mobilisation is just high are 9.5%, which is still a

low percentage.

4.3.3 Budget support by central government

It was necessary to find out whether there is a budget support from the central government

or not since this is critical for the effective devolution.

Table 4.8

Frequency Percent Valid Percent Cumulative

Percent

Valid

NONE 4 4.8 4.8 4.8

SLIGHTLY 16 19.0 19.0 23.8

MODERATE 53 63.1 63.1 86.9

HIGH 7 8.3 8.3 95.2

VERY HIGH 4 4.8 4.8 100.0

Total 84 100.0 100.0

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Figure 4.8

It was established in table 4.8 and figure 4.8 above that 4.8% of the respondents gave a verdict

of none budget support by the central government, 19% felt that the budget support is slightly,

while 63.1% feel that the central government has given moderate support to the county in

devolving the services to the population .A total of 13.1% feel that the support by the central

government to budget is high and very high. This means that the government has not fully

given support to devolution of services.

.

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It was established in table 4.9 and figure 4.9 above that 9.5% of the respondents feel that there

are no injections at all, 53.6% feel that there is slight donations, 23.8% gave a verdict of

4.3.4 Injection of resources by donors

It was important to find out whether there are resources from donors e.g. grants, loans, as

this can tell adequacy of resources in the county for the effective delivery of services to the

population. This is because injection of resources from donors shows a support for

devolution.

Table 4.9

Frequency Percent Valid Percent Cumulative

Percent

Valid

NONE 8 9.5 9.5 9.5

SLIGHTLY 45 53.6 53.6 63.1

MODERATE 20 23.8 23.8 86.9

HIGH 8 9.5 9.5 96.4

VERY HIGH 3 3.6 3.6 100.0

Total 84 100.0 100.0

Figure4.9

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moderate injections by donors and a small number of 3.6% feel that the injections are very high.

This means that there is very little donor support to the county government.

4.3.5 Donations by profit organisations

It was significant to find out whether there were donations from profit organisations since this

really boost the efficiency of devolving services.

Table 4.10

Frequency Percent Valid Percent Cumulative

Percent

Valid

NONE 16 19.0 19.0 19.0

SLIGHTLY 48 57.1 57.1 76.2

MODERATE 10 11.9 11.9 88.1

HIGH 7 8.3 8.3 96.4

VERY HIGH 3 3.6 3.6 100.0

Total 84 100.0 100.0

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Figure4.10

The results produced in table 4.10 and figure 4.10 above indicate that 19% say there are no

donations, 57.1% feel that there is a slight donation, 11.9% feel that there is moderate

donations from profit organisations,8.3% feel that there is high donations and only 3.6% feel

that there is very high donations from profit organisations. This shows that profit

organisations have put some effort in supporting the county government.

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4.3.6 County programmes are adequately funded

It was essential to find out whether the county programmes are adequately funded since

adequate funds is a sign that nothing will hamper the delivery of public sector services. If there

no funds delivery of public sector services will be very poor.

Table 4.11

Frequency Percent Valid Percent Cumulative

Percent

Valid

STRONGLY

DISAGREE 34 40.5 40.5 40.5

DISAGREE 27 32.1 32.1 72.6

NEITHER 13 15.5 15.5 88.1

AGREE 7 8.3 8.3 96.4

STRONGLY AGREE 3 3.6 3.6 100.0

Total 84 100.0 100.0

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Figure 4.11

The research findings from table 4.11 and figure 4.11 indicates that 40.5% strongly disagree

that county programmes are adequately funded, 32.1% disagree, 15.5% are not sure, 8.3% do

agree and a very small percentage of 3.6% strongly agree .This show that the county

programmes are not a adequately funded, something that will hamper the implementation of

devolution of public sector services in the county.

4.4 LEGISLATION

4.4.1 Government has enacted sound by laws for levying local taxes

It was very significant to find out whether there are sound by laws for levying local taxes in

the county government. This is because with sound by laws local taxes will be collected

efficiently hence increasing the county‟s income. Again with sound by laws shows that the

county is fully devolved and delivering public services efficiently.

Table 4.12

Frequency Percent Valid Percent Cumulative

Percent

Valid

NONE 46 54.8 54.8 54.8

SLIGHTLY 16 19.0 19.0 73.8

MODERATE 13 15.5 15.5 89.3

HIGH 7 8.3 8.3 97.6

VERY HIGH 2 2.4 2.4 100.0

Total 84 100.0 100.0

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Figure4.12

The results produced from table 4.12 above, 54.8% of the respondents felt that there are no by

laws for levying taxes, 19% feel that there are slightly, 15.5% say that the bylaws are moderately

enacted, 8.3% gave a verdict that they are highly enacted and a small number of the respondents

of 2.4% felt the bylaws for levying taxes are very highly enacted. This means that very little has

been done in enacting bylaws for levying taxes.

4.4.2 Sound laws for traffic control

It was important to find out whether there are sound laws for traffic control. This isebecause

traffic control in the county shows that it delivering services to its population hence devolution

has been fully embraced.

Table 4.13

Frequency Percent Valid Percent Cumulative

Percent

Valid

SLIGHTLY 12 14.3 14.3 14.3

MODERATE 17 20.2 20.2 34.5

HIGH 14 16.7 16.7 51.2

VERY HIGH 41 48.8 48.8 100.0

Total 84 100.0 100.0

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Figure 4.13

It was established from table 4.13 and figure 4.13 that 16.7% returned a high opinion that

bylaws are there for traffic control, 48.8% returning an opinion of very high, 20.2% feels

that the enactment of traffic laws is moderate whereas 14.3% gave a verdict of slightly.

With a verdict of over 60 % returning a high or very high opinion it shows that traffic laws

enacted are adequate to oversee smooth operation of traffic in the county.

4.4.3 Sound laws for business licences

It was necessary to find out whether there are sound laws for business licences. This is

because a county is successfully delivering its services when it can control the businesses in

its territory and it also encourages investment.

Table 4.14

Frequency Percent Valid Percent Cumulative

Percent

Valid

NONE 12 14.3 14.3 14.3

SLIGHTLY 36 42.9 42.9 57.1

MODERATE 19 22.6 22.6 79.8

HIGH 13 15.5 15.5 95.2

VERY HIGH 4 4.8 4.8 100.0

Total 84 100.0 100.0

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Figure 4.14

It was established from the research on table 4.14 and figure 4.14 above that the highest

percentage of the respondents which is 42.9% feel that bylaws controlling business have been

slightly enacted, 22.6% shows that there is moderate enactment,15.5% gave a response that they

are highly enacted, 4.8% felt that they are very highly enacted and those who have not felt any

laws for controlling businesses are 14.3%.This implies that proper bylaws have not been

developed to encourage investment.

4.4.4 Sound by laws for town parking

It was essential to find out whether there are sound bylaws for town parking since proper parking

is a one way of delivering services to the population.

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Table 4.15

Frequency Percent Valid Percent Cumulative

Percent

Valid

NONE 17 20.2 20.2 20.2

SLIGHTLY 20 23.8 23.8 44.0

MODERATE 35 41.7 41.7 85.7

HIGH 3 3.6 3.6 89.3

VERY HIGH 9 10.7 10.7 100.0

Total 84 100.0 100.0

Figure4.15

The research findings from table 4.15 and figure 4.15 reveal that 14.3% feels that the parking

laws have been enacted, 41.7% feel that the enactment is moderate, 23.8% feel that they are

slightly enacted whereas 20.2% say that no laws have enacted. This means that there could be

some laws enacted but not adequate solve issues of parking.

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4.4.5 Sound by laws for environmental protection

It was critical find out whether there are laws for environmental protection because well

protected environment is conducive for investment and one way of effectively delivering

services to the population.

Table 4.16

Frequency Percent Valid Percent Cumulative

Percent

Valid

STRONGLY

DISAGREE 21 25.0 25.0 25.0

DISAGREE 32 38.1 38.1 63.1

NEITHER 20 23.8 23.8 86.9

AGREE 2 2.4 2.4 89.3

STRONGLY AGREE 9 10.7 10.7 100.0

Total 84 100.0 100.0

Figure 4.16

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The results produced from table 4.16 and figure 4.16 indicates that 10.7% strongly agree that

there exist sound bylaws for environmental protection, 2.4% agree that exist laws protecting

environment, 23.8% do not know whether there are laws or not, the highest rate of 38.1%

disagree that there are laws and 25% strongly disagree that there exist laws for environmental

protection. With a total of 63.1% disagreeing, which above half, this implies that county

government has not given adequate attention to environmental issues which then brings down the

delivery of services.

4.4.6 County assembly is fully operational

It was important to find out whether the legislating body is fully operational in the county. This

is because a fully operational county assembly makes it easy for bylaws to be passed which then

leads to efficient delivery of services.

Table 4.17

Frequency Percent Valid Percent Cumulative

Percent

Valid

STRONGLY DISAGREE 8 9.5 9.5 9.5

DISAGREE 20 23.8 23.8 33.3

NEITHER 5 6.0 6.0 39.3

AGREE 44 52.4 52.4 91.7

STRONGLY AGREE 7 8.3 8.3 100.0

Total 84 100.0 100.0

Results from table 4.17 above indicate a high percentage, 52.4% of the respondents agree that the

county assembly is fully operational, 8.3% strongly agree bringing the percentage of those who

agree to be 60.4%. 23.8% disagree and 9.5% strongly disagree bringing the rate of those who

disagree to 32.3% which implies that there are some laws which are passed while some of the

respondents feel that the assembly is yet to be fully operational.

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Figure 4.17

4.4.7 Take short time to enact laws

It was significant for the researcher to find out whether the county assembly takes short time to

enact laws. This is because taking short time means passing several laws within a short time

hence embracing faster implementation of devolution. Taking too long slows down the delivery

of services to the population within the territory of the county.

Table 4.18

Frequency Percent Valid Percent Cumulative

Percent

Valid

STRONGLY DISAGREE 19 22.6 22.6 22.6

DISAGREE 48 57.1 57.1 79.8

NEITHER 7 8.3 8.3 88.1

AGREE 7 8.3 8.3 96.4

STRONGLY AGREE 3 3.6 3.6 100.0

Total 84 100.0 100.0

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Figure4.18

4.5 SYSTEMS

4. 5.1 System linking the county with the central government

It was important to find out whether there was a clear system linking the county government with

the central government. This is because clear system is good for smooth devolution.

Table 4.19

Frequency Percent Valid Percent Cumulative

Percent

Valid

STRONGLY DISAGREE 6 7.1 7.1 7.1

DISAGREE 32 25.0 25.0 32.1

NEITHER 6 7.1 7.1 39.3

AGREE 21 38.1 38.1 77.4

STRONGLY AGREE 19 22.6 22.6 100.0

Total 84 100.0 100.0

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Figure 4.19

From table 4.19 and figure 4.19 it was established that 22.6% strongly agree that there is a

system linking county government with the national government, 38.1% agree. This brings the

total of those who agree to be 60.7%. 7.1% are not sure, 25.0% disagree and 7.1% strongly

disagree .About 32.1% disagree meaning that even though there could be system in place, they

are not adequate to fully link the county government with the national government.

4.5.2 System channelling resources to all sub counties

It was essential to find out whether systems channelling resources to all sub counties are in place.

This was sought because clear system for channelling resources shows that there successful

delivery of services.

Table 4.20

Frequency Percent Valid Percent Cumulative

Percent

Valid

STRONGLY DISAGREE 5 6.0 6.0 6.0

DISAGREE 27 32.1 32.1 38.1

NEITHER 40 47.6 47.6 85.7

AGREE 7 8.3 8.3 94.0

STRONGLY AGREE 5 6.0 6.0 100.0

Total 84 100.0 100.0

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Figure 4.20

It was established from the table that 47% returned a neither response. 38.1% gave a verdict of

strongly disagree and disagree. The distribution of responses is such that it is impossible to

conclusively say as to whether there is a good system in place or not. Majority of the respondents

either did not understand ways of channelling resources or the system is poor. A small figure of

6% strongly agrees and 8.3% agree that there are systems for channelling resources.

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4.5.3 System for posting staff

It was critical to find out whether there is system for posting staff since this will show a well

functioning devolved government.

Table 4.2

Frequency Percent Valid Percent Cumulative

Percent

Valid

STRONGLY DISAGREE 27 32.1 32.1 32.1

DISAGREE 36 42.9 42.9 75.0

NEITHER 6 7.1 7.1 82.1

AGREE 9 10.7 10.7 92.9

STRONGLY AGREE 6 7.1 7.1 100.0

Total 84 100.0 100.0

Figure 4.21

32.1% of the respondents strongly disagree while 42.9% disagree that there is a good system for

posting of staff in the county. 7.1% are not sure whether there is system for posting staff or not,

10.7% agree and 7.1%.This implies that the population is not happy with the current system and

therefore need to be reformed to get a clear one.

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4.5.4 System for delivery of services

It was necessary to find out whether there is a clear system for the delivery of services. This was

sought because clear system of delivering services shows the population receive services

comfortably.

Table 4.22

Frequency Percent Valid Percent Cumulative

Percent

Valid

STRONGLY DISAGREE 39 46.4 46.4 46.4

DISAGREE 22 26.2 26.2 72.6

NEITHER 14 16.7 16.7 89.3

AGREE 9 10.7 10.7 100.0

Total 84 100.0 100.0

Figure 4.22

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The research findings on table 4.22 and figure 4.22 above reveal that 46.4% strongly disagree,

26.2% disagree, 10.7% agree and none of the respondents strongly agree that there systems for

delivery of services.16.7% are not sure. On this majority of the respondents returned an

overwhelming verdict at 72% of either strongly disagree and disagree that there is a good system

for delivery of services. This implies service delivery is yet to meet the expectation of the

respondents.

4.5.5 System for procurement of all needed resources

It was necessary to find out whether there exists system for procurement of all needed resources.

This is because clear system of procurement of resources makes it easy to deliver services.

Table 4.23

Frequency Percent Valid Percent Cumulative

Percent

Valid

STRONGLY DISAGREE 34 40.5 40.5 40.5

DISAGREE 33 39.3 39.3 79.8

NEITHER 5 6.0 6.0 85.7

AGREE 10 11.9 11.9 97.6

STRONGLY AGREE 2 2.4 2.4 100.0

Total 84 100.0 100.0

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Figure4.23

40.5% and 39.3% felt that that procurement system in the county is not yet effectively

operational. Only 2.4% and 11.9% of the respondents agree that there is good procurement

system. This means that the procurement system needed to be aligned so as to meet the

population expectations.

4.5.6 System connecting the county with the population

It was necessary to find out whether there is a clear system connecting the county with the

population because clear systems connecting population with the county means good delivery of

services.

Table 4.24

Frequency Percent Valid Percent Cumulative

Percent

Valid

STRONGLY

DISAGREE 37 44.0 44.0 44.0

DISAGREE 25 29.8 29.8 73.8

NEITHER 11 13.1 13.1 86.9

AGREE 4 4.8 4.8 91.7

STRONGLY AGREE 7 8.3 8.3 100.0

Total 84 100.0 100.0

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Figure 4.24

It was established from table 4.24 and figure 4.24 that a higher population of 44% of the

respondents strongly disagree and 29.8% disagree that there is a good system connecting the

county government with the population. 13.1%returned a verdict of neither.4.8% agree that there

is a system and 8.3% strongly agree that there is a system connecting the county with the

population. This implies that there exists a gap or a disconnection between the population and the

county government.

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4.6 TRAINING

4.6.1 Training has been initiated

It was necessary to find out whether training has been initiated. This is because training is a very

crucial tool in delivering public sector services.

Table 4.25

Frequency Percent Valid Percent Cumulative

Percent

Valid

NONE 42 50.0 50.0 50.0

SLIGHTLY 29 34.5 34.5 84.5

MODERATE 9 10.7 10.7 95.2

HIGH 2 2.4 2.4 97.6

VERY HIGH 2 2.4 2.4 100.0

Total 84 100.0 100.0

Figure 4.25

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The results on table 4.25 and figure 4.25 shows that 50% felt that no meaningful training has

been initiated to equip staff with the relevant skills necessary to implement devolution agenda.

34.5% of the respondents returned slightly opinion on the issue of training.10.7 % felt that there

is a moderate training, 2.4% was the percentage for both high and very high verdicts. This means

that the training is partially initiated.

4.6.2 Staff sponsored for relevant training

It was critical to find out whether staffs are sponsored for relevant training. This was sought

because relevant training equips the staff with relevant knowledge to deliver services efficiently.

Table 4.26

Frequency Percent Valid Percent Cumulative

Percent

Valid

NONE 21 25.0 25.0 25.0

SLIGHTLY 44 52.4 52.4 77.4

MODERATE 13 15.5 15.5 92.9

HIGH 3 3.6 3.6 96.4

VERY HIGH 3 3.6 3.6 100.0

Total 84 100.0 100.0

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Figure 4.26

Results from table 4.26 and figure 4.26 reveal that there has been no significant sponsorship for

staff training as shown by the research. Only 3.6% of the respondents feel that training is highly

sponsored, 3.6% felt that sponsoring staff to training is very high.25% say there is no

sponsorship, 52.4% feel there is slightly form of sponsorship and 15.5% feel that there has been

moderate form of sponsorship for training.

4.6.3 There is on job training

It was critical to find out whether on job training is there since it helps staff build the know how

in delivering services.

Figure 4.27

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Table 4.27

Frequency Percent Valid Percent Cumulative

Percent

Valid

NONE 6 7.1 7.1 7.1

SLIGHTLY 33 39.3 39.3 46.4

MODERATE 33 39.3 39.3 85.7

HIGH 5 6.0 6.0 91.7

VERY HIGH 7 8.3 8.3 100.0

Total 84 100.0 100.0

Results produced on table 4.27 and figure 4.27 indicates that 39.3% of the respondents feel that

there has been slight on job training initiated in the county with another similar 39.3 % giving a

moderate verdict. 6% feel the on job training is high, 8.3% feel that it very high. This indicates

that the county government is not equipped in manpower development which is necessary to

carry out its functions effectively.

4.7 EMPOWERMENT

4.7.1 Staffs are allowed to initiate and implement programmes

It was significant to find out whether staffs do initiate and implement programmes in the county.

This is sought because allowing the staffs to do so means empowering them to deliver services as

independent county officers, hence implementing devolution agenda.

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Table 4.28

Frequency Percent Valid Percent Cumulative

Percent

Valid

STRONGLY DISAGREE 9 10.7 10.7 10.7

DISAGREE 18 21.4 21.4 32.1

NEITHER 7 8.3 8.3 40.5

AGREE 38 45.2 45.2 85.7

STRONGLY AGREE 12 14.3 14.3 100.0

Total 84 100.0 100.0

Figure 2.28

The results obtained from table 4.28 and figure 4.28 reveals that the staffs have been allowed to initiate and

implement projects.14.3% of the respondents strongly agrees that staff have enough freedom to initiate

projects.45.2% just agree, 8.3% are not sure whether they are allowed or not, 21.4% disagree and 10.7%

strongly disagree that staff are allowed to initiate and implement projects.

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4.7.2 Staff appointed to committees and their contributions acknowledged

It was significant to find out whether the staffs are appointed to committees and their

contributions acknowledged. This is because appointing staff to committees and acknowledging

their contributions is actually empowering them to deliver services.

Table 4.29

Frequency Percent Valid Percent Cumulative

Percent

Valid

STRONGLY DISAGREE 21 25.0 25.0 25.0

DISAGREE 37 44.0 44.0 69.0

NEITHER 8 9.5 9.5 78.6

AGREE 9 10.7 10.7 89.3

STRONGLY AGREE 9 10.7 10.7 100.0

Total 84 100.0 100.0

Figure 4.29

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It was established that 25% of the respondents strongly disagree, 44% disagree that the staffs are

appointed to committees and their contributions acknowledged.10.7% strongly agree, 10.7%

agree that staffs are appointed to committees and their contributions acknowledged. 9.5% neither

agree nor disagree meaning that they are not sure or not aware of such appointments. This

implies that there is little empowerment of staff in the county.

4.7.3 Staff identifies and implements projects

It was important to find out whether staff can identify and implement. The ability of staff to

identify projects and implement is a show that devolution agenda is being implemented.

Table 4.30

Frequency Percent Valid Percent Cumulative

Percent

Valid

STRONGLY DISAGREE 20 23.8 23.8 23.8

DISAGREE 40 47.6 47.6 71.4

NEITHER 4 4.8 4.8 76.2

AGREE 18 21.4 21.4 97.6

STRONGLY AGREE 2 2.4 2.4 100.0

Total 84 100.0 100.0

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Figure 4.30

The research findings according to table 4.30 and figure 4.30 reveal that those who strongly

disagree are 23.4% and those who just disagree are 47.6%. 21.4% agree and only 2.4% strongly

agree. This implies that it is still very rare for the county staff to implement projects which they

might have identified. This research proves that there is still a challenge in empowerment of

staff. It also reveals that 4.8% are not sure or not aware about any implementation.

Table 4.31 Model summary

Model R R

Square

Adjusted

R Square

Std. Error

of the

Estimate

Change Statistics

R Square

Change

F

Change

df1 df2 Sig. F

Change

1 .317a .101 .005 .849 .101 1.049 8 75 .408

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Table4.32: ANOVAs

Model Sum of Squares df Mean Square F Sig.

1

Regression 6.054 8 .757 1.049 .408b

Residual 54.089 75 .721

Total 60.143 83

The significance value is 0.408 which is more than 0.05 thus the model was statistically

insignificant in predicting the relationship between resource allocation, training and devolution.

The F critical at 5% level of significance was 4.26. Since F calculated (1.049) is smaller than the

F critical value (4.26), this shows that the overall model was insignificant. Therefore from this

research, it‟s clear that the successful implementation of devolution can not only be attributed to

factors under this study but also other factors outside the scope of this study.

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CHAPTER FIVE

SUMMARY, CONCLUSION AND RECOMENDATIONS

5.0 Introduction

This chapter gives the summary of the research and recommendations that can be put in place to

improve service delivery to the population living in the county.

5.1 Summary of findings

There are quite a number of challenges facing the county government of Kericho as has been

revealed by this research. Funding is still a major issue as both the central government and other

donor agencies have only provided the bare minimum of the resources to kick start the

development agenda of the county. 63% of the respondents felt that the government has only

given moderate funding to the counting while another 51% felt that local resources has not been

adequately mobilised to ensure successful implementation of the devolution agenda. This is

despite the availability of natural resources within the county that can be tapped to speed up

development in the region.

Laws to facilitate smooth operation of the county in such areas as revenue collection, traffic

laws, parking laws and more so environmental laws are yet to be properly enacted to promote

investment and business in the region. 63% felt that environmental laws have not been properly

enacted. Another 80% agreed that county assembly takes unnecessarily long to enact laws that

can allow smooth operation of the county government. Where such laws are being enacted it

takes long for the county assembly to finish the long process that is required.

The link between the population and the county government is not well developed. There seems

to be a disconnection of the resident and the government functions as very few people

understand the operation of the county government structure. 74% of the respondents felt that the

system in place for channelling and linking the population with the county government as well as

that between the county and national government at the top is not well developed to facilitate

smooth operation and coordination of government functions.

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Training programme in the county to equip the staff with the necessary knowledge to carry out

their mandate is lacking. 84% of the respondents said no meaningful training has been offered to

the employees to enable them acquire skills that is required foe devolution to succeed. On job

training has been offered only at minimum level despite the presence of many qualified colleges

and experts within the county. Sponsorship for staff to gain relevant knowledge is needed to spur

development in the region. Only 20% of the respondents felt that there has been some form of

sponsorship to various training institutions. This could be attributed to lack of enough funding

that has even hampered delivery of services to the residents.

Empowerment of county staff is very critical as it encourages innovation and creativity apart

from motivating the individual worker to help realise the organisation objectives. 71% of the

respondents felt that the staffs have not been involved adequately in decision making by the

county government. Very few have been included in key committees within the county. This has

led to low morale among the workers thereby affecting service delivery.

5.2 conclusions

On training the research established that for successful implementation of devolution agenda

training of staff, either on job training or sponsorship to various training institutions is

paramount. Devolution comes with a lot of challenges which can only be dealt with effectively if

capacity building is enhanced. Therefore the Kericho county government must put up measures

that promote manpower development if the county is to achieve vision 2030.

On allocation of resources, the research established that unless there is adequate funding either

by the county government through mobilisation of local resources, donor support or funding

from the central government, devolution will remain a pipe dream for many years to come. The

support from the donor community through sensitization of investment opportunities available

within the county should be encouraged. It is clear from this research that availability of

resources determines to greater extent the implementation of the devolution agenda.

On empowerment this research found out that implementation of devolution largely depends on

the level of empowerment given to the leaders, residents as well as the county staff. Involvement

of the residents in key decision making enhances good working relations and trust between the

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county government and the general population. Empowerment therefore directly determines how

successful a county government is.

On legislation this research established that counties have not enacted laws and where they have

done the process takes too long to be completed. No government can carry out its functions

effectively without proper laws in place to govern its operations. Enactment of traffic, business

and general laws is key to devolution of public sector services in the counties.

On systems that links the population with the county government, the data obtained shows

existence of a poor system and structure that cannot effectively realise the county goals. The

structures in place as currently constituted provide no room for involvement of ordinary citizens

in determining or participating in the running of government affairs.

5.3 Recommendations

The county government should enact laws that would promote mobilisation of local resources

and revenue collection to boost its income so as to meet the expectation of the people. Also the

county assembly should expedite the time it takes to develop necessary legislation so as to

encourage investment.

For any organisation to succeed, training of staff is a key requirement. The county government

should have a training policy and a budget to facilitate training of staff in order to equip them

with the relevant knowledge to effectively offer services to the population.

Relation with donors should be improved to encourage any investment in the region. External

donors could help in such areas as capacity building and direct foreign investment. The county

key resource areas should be clearly identified in the strategic plan of the county to make it easy

for potential investors to bring investment to the county.

Employment laws and policies should clearly be defined to make the electorate have confidence

with the county authorities. Equal opportunities should be given to all residents regardless of

gender and religion but purely on merit.

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5.4 Room for further research

The objective of the study was to assess the challenges facing delivery of public sector

services at the county level. Further study should be carried out to investigate other

challenges outside the scope of this study that could be affecting delivery services in the

counties in Kenya.

It could also be important to find out the role of elected leaders in promoting devolution of

public sector services. This is because it‟s the elected leaders who actually run and develop

the policy to be followed in achieving the vision of the county. There role can therefore not

be wished away.

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APPENDIX I: QUESTIONNAIRE

I would be glad if you could take a few minutes to complete the questionnaire.

All information collected here is strictly for the purpose of analysis. No information

Questionnaire about devolution of public sector services in Kenya.

Dear participants,

I would like to take this opportunity to thank you for agreeing to participate in this survey. You

will find a few questions included in this survey questionnaire and of any individual will be

disclosed in any form.

SECTION A: GENERAL

1) (a)Gender : Male ( ) Female ( )

(b)Your age bracket (tick where applicable)

24 yrs & below ( )

25-30yrs ( )

31-34 yrs ( )

35-40 yrs ( )

41-44 yrs ( )

45-50 yrs ( )

Over 51 yrs ( )

2) What is your highest education level? (Tick as applicable)

Primary ( )

Secondary ( )

Certificate ( )

Diploma ( )

Bachelors` degree ( )

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Others (specify).....................................................................

3) Years of service / working period (Tick as applicable)

Less than one year ( )

1-10 yrs ( )

10-20 yrs ( )

20-30 yrs ( )

Over 30 yrs ( )

SECTION B: DEVOLUTION

5) Following the recent changes provided by the new constitution, some activities must be

devolved from central government to the counties. In relation to this county have the activities

been devolved? (Tick as appropriate)

1 2 3 4 5

None Slightly Moderate High Very High

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SECTION: C. RESOURCES

6)

ITEM SCALE

None Slightly Moderate High Very high

a) Availability of natural resources

b) Mobilization of resources locally

c) Provision of resources for budget supporting

by central government.

d) Injection of resources by donors e.g. grants,

loans.

e) Donations by profit organisations in the

country.

In general the county programmes are adequately funded (Tick where applicable)

Strongly

disagree

Disagree Neither Agree Strongly Agree

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SECTION: D LEGISLATION.

7) In this county, the government has enacted sound by-laws for:

ITEM SCALE

None Slightly Moderate High Very high

a) Levying local taxes

b) Traffic control

c) Business licences

d) Town parking

e) Environmental protection

In general,

ITEM SCALE

Strongly Disagree Neither Agree Strongly

disagree agree

a) The county assembly is fully operational

b) Take short time to enact laws

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SECTION E: SYSTEMS.

8) There is a clearly structured system in this county for:

ITEM SCALE

SD D N A SA

a) Linking the county with the national

government.

b) Channelling resources to all sub counties

c) Posting staff

d) Delivering services

e)Procurement of needed resources for all the

sub counties

f) Connecting the county government with the

members of the county population

SECTION F: TRAINING

9) The county government has:

ITEM SCALE

None Slightly Moderate High Very high

a)Initiated training exercise

b) Occasionally sponsored staff for relevant

training programmes

c) Offered on the job training on a continuous

basis

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SECTION G: EMPOWERMENT

ITEM SCALE

SD D N A SA

10) The members of staff in the county are

given room to initiate and implement

decisions.

11) County staff are appointed to committees

and their contributions acknowledged

12) County staff identifies projects and suggest

ways to implement