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951 Martin Luther King Boulevard, Kissimmee, FL

www. tohowater. com 407. 944. 5000

Bruce R. Van Meter

Chair

1. Meeting called to orderClarence L. Thacker

Vice Chair

2. A. Moment of Silent ReflectionThomas White B. Pledge of AllegianceSecretary

LeRue " Skip" Stellfox 3. Approval of the AgendaSupervisor # 6

4. Awards and PresentationsWendell McKinnon

Supervisor # 1

5. Public HearingJohn A. Lambert

Supervisor # 4

6. Hear the Audience

Brian L. Wheeler

Executive Director7. Consent Agenda

Michael W. Sweeney

Deputy Executive Director The Consent Agenda is a technique designed to expedite handling of routine and miscellaneous businessof the Board of Supervisors. The Board of Supervisors in one motion may adopt the entire Agenda. The

Carrie L. Sarvermotion for adoption is non -debatable and must receive unanimous approval. By request of any individualmember, any item may be removed from the Consent Agenda and placed upon the Regular Agenda for

Deputy General Counsel debate.

Mark G. Lawson

General Counsel 7A. APPROVAL OF THE BOARD OF SUPERVISOR MEETING

MINUTES OF JANUARY 28, 2015Nilsa C. Diaz

Executive Assistant

7B. APPROVAL OF CONSTRUCTION CONTRACT AWARD FOR

THE SIMPSON WATER MAIN EXTENSION PROJECT

7C. APPROVAL OF SPONSORSHIP AS ANNUAL MUSEUM

DONOR FOR OSCEOLA COUNTY HISTORICAL SOCIETY

7E. APPROVAL OF AMENDMENT # 1 TO INCREASE

AUTHORIZED EXPENDITURE FOR BIOSOLID HAULING AND

DISPOSAL SERVICES ( RFP -14- 002)

7F. APPROVAL TO WAIVE BID PROCESS AND AWARD

SECURITY SYSTEM MAINTENANCE AND MONITORING

TOHO_MAIN_HQ\THUNTERhttp://www.tohowater.com/

SERVICES TO STANLEY CONVERGENT SECURITY

SOLUTIONS, INC.

7G. APPROVAL OF THE WATER MAIN AND GRAVITY SEWER

REPLACEMENT ON SUMNER STREET

7H. APPROVAL TO EXTEND THE TERM FOR IFB- 12- 006,

SUBMERSIBLE PUMP AND MOTOR REPAIR SERVICES

7- I. APPROVAL OF THE WATER MAIN REPLACEMENT ON

PALMWAY STREET

8. Informational Presentations

9. Unfinished Business

10. New Business

11. Staff Report:

11A. CIS PROJECT UPDATE

11B. ENGINEERING CUSTOMER SERVICE SURVEY UPDATE

951 Martin Luther King Boulevard, Kissimmee, FL

www. tohowater. com 407. 944. 5000

Board of Supervisors

Regular Meeting MinutesJanuary 28, 2015

Present:

Chairman Bruce Van Meter Deputy General Counsel Carrie L SarverVice Chair Clarence Thacker Deputy Executive Director Michael SweeneySecretary Tom White Executive Assistant Nilsa C DiazSupervisor Wendell McKinnon Commissioner Wanda Rentas

Supervisor John Lambert Commissioner Michael Harford

General Counsel Mark Lawson

Absent:

Executive Director Brian L Wheeler, Commissioner Wanda Rentas, and Commissioner

Mark Harford

1. Meeting called to order by: Time: Chairman Van Meter 5: 30 PM

2. Moment of Silent Reflection and Pledge of Allegiance: After a Moment of

Silent Reflection, Supervisor Thacker led the attendees in the Pledge of

Allegiance.

3. Approval of Agenda: Deputy Executive Director Mike Sweeney asked towalk an item on the Agenda; 10C. APPROVAL OF CONSTRUCTION

CONTRACT AWARD FOR THE LAKESIDE DRIVE FORCE MAIN EXTENSION

PROJECT. Supervisor Thacker moved for approval of the Agenda as amended

and Supervisor McKinnon seconded the motion. Motion passed 6 to 0.

4. Awards and Presentations: None

5. Public Hearing: None scheduled.

6. Hear the Audience: No one came forth.

7. Consent Agenda: Deputy Executive Director Sweeney requested the removalof Item 7F for clarification. Supervisor McKinnon moved for approval of the

Consent Agenda excluding Item 7F. Supervisor Lambert seconded the motion. Motion passed 6 to 0.

7A. APPROVAL OF THE BOARD OF SUPERVISOR MEETING MINUTES OF

JANUARY 14, 2015

TOHO_MAIN_HQ\THUNTERhttp://www.tohowater.com/



G :: 1: AM l l l i, Lesol Fell lOil I Il

PARKWAY

7C. APPROVAL TO NEGOTIATE DESIGN CONTRACTS WITH THE TOP RANKED

FIRMS FOR CYPRESS WEST WRF AND LAKE MARION WRF EXPANSION

PROJECTS- RFQ- 15-004

7D. APPROVAL TO AWARD A CONTRACT TO WHARTON- SMITH, FOR

CONSTRUCTION MANAGEMENT AT RISK SERVICES FOR THE HARMONY

WATER RECLAMATION FACILITY EXPANSION IFB- 15- 030

7E. APPROVAL OF AWARD CONTRACT FOR INTERIOR AND EXTERIOR

PAINTING FOR WATER TREATMENT FACILITIES IFB- 15- 019

7F. APPROVAL OF COLLECTION AGENCY SERVICES AGREEMENT IFB- 15- 005

Mr. Sweeney explained that he pulled this item for clarification. The firm the Authority iscurrently using ( MAF) charges 22% as the percentage rate for funds that are recoveredfrom the past due accounts. After an Invitation For Bid was advertised, the award went

to Penn Credit whose fee is 16. 23%. Penn' s performance will be reviewed for three

months at which time if TWA determines to use Penn Credit solely, 90 days writtennotice will be provided to MAF for termination of their contract. Supervisor McKinnon

moved for approval and Supervisor Stellfox seconded the motion. Motion passed 6 to

0.

8. Informational Presentations: PFM INVESTMENT PERFORMANCE REVIEW

QUARTER ENDED DECEMBER 31, 2014 - Richard Pengelly, CFA, CTP, SeniorManaging Consultant provided a PowerPoint presentation summarizing theperformance of the Authority' s investment portfolio during the past quarter anddiscussed his current voiections for the economv for 2015.

9. Unfinished Business

10. New Business:

10A. RESOLUTION ( 2015- 002) ADDRESSING DEVELOPER SERVICE AGREEMENT

POLICY INVOLVING FULLY DEVELOPED COMMERCIAL PROPERTIES Mr.

Sweeney explained that the adoption of Resolution 2015- 002 would address a neededmodification to the Authority' s policy concerning Developer Service Agreements. Thismodification would target fully redeveloped areas or where parcels are substantiallydeveloped and built out but having no Developer Service Agreement or service

III



acknowledgement from the property owner. Special conditions would still require Boardapproval. Supervisor Thacker moved for approval of Resolution 2015- 002 and

Supervisor White seconded the motion. Motion passed 6 to 0.

1013. APPROVAL OF MONITORING AGREEMENT WITH KITE TECHNOLOGIES

USA - Attorney Mark Lawson advised the Board that staff has been working with KiteTechnologies on the startup of their operation over the past several months. Mr.

Lawson explained that Kite Technologies is in the business of processing greaserecovered from food establishments to produce reusable by-products. Staff, with the

assistance of General Counsel, have agreed to allow Kite Technologies to pay systemdevelopment charges in increments as its business grows. Initially, the payments wouldbe for 10, 000 gallons of capacity. Because this is a unique circumstance, it will require

a separate modification to the Board' s policy and Developer Service Agreements inredevelopment situations or where parcels are substantially built -out. The monitoringagreement helps ensure compliance with the Authority as to the agreed upon capacityas well as the standards associated with waste strength and characteristics.

Supervisor Thacker moved for approval of the agreement with Kite Technologies and

Supervisor White seconded the motion. Motion passed 6 to 0.

10C. APPROVAL OF CONSTRUCTION CONTRACT AWARD FOR THE LAKESIDE

DRIVE FORCE MAIN EXTENSION PROJECT Mr. Sweeney explained that thisproject was bid to TWA's Continuing Contractors on December 31, 2014 and bid

opening was on January 21, 2015 but only one bid was received. Consequently, the bidopening was extended to January 27, 2015. Three bids were received resulting in WWDaniels being the low bidder. In order to meet the May 2015 timeframe, staff is

requesting the approval of the award so that the Contractor can mobilize in Februaryand begin construction. Supervisor McKinnon moved for approval of the contract award

with WW Daniels and Supervisor Stellfox seconded the motion. Motion passed 6 to 0.

11. Staff Reports:

11A. COMMUNICATIONS QUARTERLY REPORT

11 B. FINANCIAL REPORT FOR FIRST QUARTER FY2015 RIC FIGUEROA GAVE

A POWERPOINT PRESENTATION

Supervisor Thacker asked about the slide which depicted the employees budgeted for

the Field Services related to staff adequacy. Mr. Gary Basham, Field Services Director, responded that the Board action of changing some of the positions to Superintendenthad made for the empty positions. Mr. Basham stated that the superintendent,

foreman, and lead positions have been filled internally and the interview process for

3



remaining open positions is underway. Field Service is staffed adequately and theDivision will continue to monitor productivity.

12. Board Attorney

Board Officials: Chairman Van Meter said that in cases like the water boil notice for

Regal Oaks, the Board should be made aware of those situations because ultimatelythey will be receiving calls and should be able to answer them. Staff explained that ithad started out as a routine water leak which escalated to an extended water leak

problem involving 125 residences. Mr. Van Meter said it should have been posted on

the web site and that the SOP needs to be closely looked at and tweaked for the better. The Board reiterated that they need to be cognizant of these situations when they arise.

SCHEDULE WORKSHOP DATE TO DISCUSS SECTION 11 BOARD POLICY AREAS

OF THE BOARD SELF- EVALUATION, NUMBER 4 ( MONITORING) AND NUMBER 5

OWNER COMMUNICATION AND ADVOCACY) - At the workshop on January231a

the Board decided on having a workshop to discuss parts of the self-evaluation that theywanted to expand on. They discussed various dates, i. e., March 6th, March 20th, andApril 3rd. Because of conflicts with all these dates, the Board agreed on Friday, February

20th

starting at noon and having lunch while conducting the meeting. The

Workshop will be advertised for the agreed upon date.

Supervisor White again asked if the developer surveys are being done and Mr. Pelhamexplained that just today a contract had been executed with the firm that CustomerService uses to conduct these surveys. Mr. White stated that he has asked a number of

times to see the survey and would like to see a copy of it. Staff responded that updatesurvey questions will be forwarded. Mr. White also asked if County Manager, DonFisher had gotten back to Mr. Wheeler about meeting to discuss the plans for the entireCounty. Staff responded that meeting will be scheduled.

The Board also asked if anything had been scheduled to go before the Legislature. The response was that Staff is coordinating with other utilities regarding the drafting oflegislation concerning alternative water supply and regulatory consistency.

E



13. Adjournment:

There being no further business to come before the Board, Chairman Van Meteradjourned the meeting at 6: 37 PM.

FTI -1 -17-7 M

Bruce R. Van Meter, Chairman

Attest:

Tom White, Secretary

5

ncd

Board Meeting Date: 2/ 11/ 2015

Category: Consent Agenda Agenda Item: 76

Department: Engineering Servicest , t FI t

Attachments: Engineer' s Letter of Recommendation

Title:

APPROVAL OF CONSTRUCTION CONTRACT AWARD FOR THE SIMPSON

WATER MAIN EXTENSION PROJECT

Summary: The Board is requested to approve award of the Simpson Road Water Main Extension

construction contract to Metro Equipment Services, Inc.

The Simpson Road Water Main Extension Project constructs a total of 6,400 feet of 30 -

in water main in two segments: Segment 1 extends 1, 900 feet of water main from the

Parkway Water Treatment Plant (WTP) through utility easements to a 30 -in water mainat US -192; Segment 2 extends approximately 4,500 feet of 30 -in water main fromFlorida' s Turnpike north on Simpson to the Boggy Creek/ Fortune Road intersection. These two 30 -in sections connect to an existing 30 -in main and will complete a 30 -insection extending from the plant to the Boggy Creek/ Fortune Road intersection

This project is one of several water main improvement projects on Simpson Road and

Boggy Creek Road to provide adequate potable water service for future growth alongBoggy Creek Road corridor extending east to the Fell' s Cove development andeventually the Northeast District. Future water line projects to complete the extensioninclude:

A future 30 -in water main extension on Boggy Creek Road from Fortune Roadto Hilliard Isle Rd

A future 30 -in water main extension on Boggy Creek Road from Hilliard Isle Rdto Pebble Point Way (to be constructed with County's roadway project)

A future 30 -in water main extension on Boggy Creek Road from Pebble PointWay to Myers Rd to connect to an existing 24 -in water main ( under design)

These projects will also further improve the hydraulic connection between the SpringLake Village service area and TWA' s Eastern Regional Water System and allow the

decommissioning of the Spring Lake Village WTP. The Spring Lake Village WTP isplanned to be decommissioned due to high organic carbon level in the source water

and the resulting high Disinfection -By -Products, TTHMs and HAAs, in the treatedpotable water.


Category: Consent Agenda Agenda Item: 7B

The project was advertised for construction on Demand Star and 7 bids were received

and listed below. The Purchasing Department reviewed and tabulated the bids andchecked the references. CPH, the project engineer, reviewed the contractor' s

qualifications, checked references and has recommended the award of the

construction contract to Metro Equipment Services, Inc. base on the low bid price,

contractor' s qualification and reference check.

Bidder Total Bid

Metro Equipment Services, Inc 2, 724, 195. 00

Masci Corporation 3, 115, 096. 65

V K Jensen Enterprises 3, 172, 395. 35

T B Landmark Const. 3, 249, 333. 00

Pospiech Contracting, Inc. 3, 270, 000. 00Andrew Sitework, LLC 3, 374, 408. 00

Prime Construction Group 4, 220, 310. 00

Total Cost:

Construction cost award $ 2, 724, 195 + 10% contingency in the amount of $272,420 fora total cost of $ 2, 996, 615. This project will be funded by budgeted water systemdevelopment funds, project numbers 110055 and 113030.

Recommended Action:

Staff recommends award and approval of the Agreement for the Simpson Road Water

Main Extension project to Metro Equipment Services, Inc. for $ 2, 724, 195 and a

construction contingency of $272, 420.

Initials: LZ

1117 East Robinson St.

Orlando, FL 32801

January 28, 2015Phone: 407. 425. 0452

Fax: 407. 648. 1036

Ms. Lan Zhou, P. E.

Tohopekaliga Water Authority (TWA) 951 Martin Luther King BoulevardKissimmee, Florida 34741

RE: Bid Recommendation for Simpson Road 30 -inch Water Main

CPH Project No. T4019. 1

Dear Ms. Zhou:

TWA received 7 bids for the referenced project on January 21, 2015. Based on the submitted bids, theapparent low bidder is Metro Equipment Service Inc. In review of the prior -experience documentation

provided in the bid, Metro Equipment Service Inc. has met the project requirements noted in Section

00100, Instructions To Bidders of the Project Manual. CPH has reviewed three reference checks provided

by Toho for previous, similar projects and all three received positive or neutral responses on previouswork. On January 28, 2015, CPH spoke with representatives at Metro Equipment whom stated they areprepared to complete the work on time and for the bid price. They did note they would prefer an extendedstart date but would honor the Notice To Proceed date when issued. Metro Equipment has provided a

completed and correct bid form, acknowledged all addenda, provided a bid bond, and is the apparent

lowest, responsive, and responsible bidder with a bid amount of $ 2, 724, 195. 00.

As noted in the bid submittal, Metro Equipment will be subcontracting with Accurate Drilling Systems, Inc. ADS) to perform the directional drill work. ADS has also provided the necessary past work experience to

meet the past experience requirements for this work. CPH has checked the Florida Department of

Professional Business & Professional Regulation' s database and found that both Metro Equipment and

ADS hold current licenses for this type of work and are in good standings with no complaints on file.

In summary, the low bidder has provided a responsive and responsible bid and based on our review, CPH recommends the award of this project to Metro Equipment Service Inc.

If you have any questions or comments regarding the above, please contact our offices.

Sincerely,

CPH, INC.

VJames R. Morris, Jr, P. E.

Sr. Project Manager

w w w. c p h c o r p. c o iii


Category: Consent Agenda Agenda Item: 7C

Department: Public Information Office

Attachments:

Sponsorship Request form for 2015 Annual Museum Sponsor

Title:

APPROVAL OF SPONSORSHIP AS ANNUAL MUSEUM DONOR FOR OSCEOLA

COUNTY HISTORICAL SOCIETY

Summary: Osceola County Historical Society has approached Toho Water Authority to continuetheir support as one of five Annual Museum Donors. The Annual Museum Donor

sponsorship of $5, 000. 00 will provide the following exposure:

Naming rights to the Lakefront exhibit which is one of five featured exhibits at themuseum.

Listed as a top level sponsor for any and all events OCHS hosts for the duration ofone year (this includes annual events such as Pioneer Day and Kiss My Ribs) Name displayed on the Donor Wall in the new Welcome Center and History

Museum

Logo on all advertising and promotional items used for marketing throughout theyear

Advertisement/business logo ran intermittently 30 minutes before all programsA corporate membership for 1 year, which offers discounted membership rates to all

employees

Recognition at OCHS' Annual Meeting held every SeptemberOur designed business ad featured in our quarterly e -magazine sent to over 2, 000

readers

Business logo/ link displayed on OCHS website throughout the year

Custom promotional opportunities are available and handled on a case- by-case basisi. e.: OCHS staff to all wear donor's business t -shirts on a specific day

The Annual Contribution of $5, 000 Allows OCHS to Provide to the Community: Children' s Educational Programs ( Summer Camp, Field Trip Program, In School

Programs such as "The Traveling Trunk") Historical Preservation ( Artifacts, Structures, Archives)

Total Costs:

5, 000 dollars


Category: Consent Agenda Agenda Item: 7C

Recommended Action:

Staff recommends a continued sponsorship in the amount of $5, 000. 00 for this annualeducational event.

Initials: MRG

TohoWaterA

Sponsorship Request Form

PLEASE COMPLETE ALL FIELDS TO AVOID DELAY IN PROCESSING REQUESTS

Organization Name: MUM LOMV HiMICAI 00 V

Address: P. O. BOX ( Mcli Ik1 qp rVf '; lCity: K01mmylu State: u L Zip Code: 341 ZIs this a 501-( c) 3 organization?: - Yes [:] No Are any Toho Water Authority employees involved with your organization?: [: 1Yes *$ No

INFORMATIONEVENT

Event Name: MA0 I aitht

Ysh iVenue/ City:

J O{.. la CCAAVI 1 S

feGWebsite: WW 6s(aI ahI aoEvent Date( s): ( MM/ DD/ YYYY) 1-

rV. oral

O What date does Toho need to commit by? ( MM/ DD/ YYYY)

Event Times ( a. m./ p. m.) MAsevyVi HwAla S N AM, PM

PLEASE CONTINUE TO I OLLOWING/ j E r,

k

Sponsorship Request Form continuedEVENT FOCUS ( At least one selection is tequired.

Charity ( Please specify)

Please check all that apply.)

Sports/ Health ( Please specify)

00

Education ( Please specify)

XNo

Other ( Please specify)

Target Audience:

Ethnic/ Cultural Focus ( if applicable):

HISTORYEVENT

Is this a first time event? Yes XNo

IF NO: Most recent event' s attendance:

Has Toho participated in this event before? XYes No

IF YES: What was the most recent year? 1!00

14 What was the sponsorship amount?

Estimated attendance for upcoming event: 115, AO

OTHER SPONSORS ( Please list the top 3 sponsors currently committed

SPONSOR NAME

to the event.)

SPONSOR LEVEL

Amount Requested: $ 5, 000. 00Sponsor Level Exclusivity? Yes XNo

Television: A

SAMPLE OF SPONSORSHIP O,

Use this sample as a guide to fill Out the

Sponsorship Level Name. Presenting Sponsor

Amount Requested: $ 500

Sponsor Level Exclusivity? X Yes No

Television: ( 10) : 30sec. spots on WPUB. SQ))Iq

lb(11bparsl_ rp'entions

Radio: Inclusion in (60130,, c. spotw Tdr 3 Weeks prior to event

Newspaper: Presenting sponsort2) ]./Zpge ads In The TimesIN

Newspaper Run Dates Ma01t 12 ZO1. NUN

Online: Listing on SI+Q.r

rtesOn- site Brand,";' slolitjYmB"'%)' Banners at stage & gate, (20) PIA

announce igrtkS

zOn- site Exposure: xposure ( 1) 10x20 booth, ( 2) Food demo areas

Additional Information:

SPONSORSHIP.

Sponsorship Level Name: AnhtAAI MNSCum NYfiYltY' Amount Requested: $ 5, 000. 00Sponsor Level Exclusivity? Yes XNo

Television: A

Radio: N/ ANewspaper. NNewspaper Run Dates:

Online:

On- site Brand Visiblity: Ls S nol t

On- site Exposure: S n A t) Additional Information:


Category: Consent Agenda Agenda Item: 7D

Department: Public Information Office

Attachments:

Sponsorship Request form for Rotary Club of Kissimmee Stop Hunger- FeedOsceola

Title:

APPROVAL OF SPONSORSHIP AS ANNUAL SPONSOR FOR STOP HUNGER

FEED OSCEOLA

Summary: The Rotary Club of Kissimmee has approached Toho Water Authority to continuetheir support as a Gold Sponsor for the Annual Stop Hunger Feed Osceola GolfTournament. The gold sponsorship of $ 1, 000. 00 will provide the following exposure:

Help reach goals to eradicate hunger in Osceola by 2016.

We will receive partnership recognition in the local newspaper and have onsite brandvisibility the day of the event. This also provides the opportunity for Toho to have ateam participate in this event.

Total Costs:

1, 000 dollars

Recommended Action:

Staff recommends a continued sponsorship in the amount of $ 1, 000. 00 for this annualevent.

Initials: MRG

Toho

WaterAL

Sponsorship Request Form

INFORMATION REGARDING YOUR REQUEST

THANK YOU for considering Toho Water Authority ( Toho) as a potential sponsor of your event. For proper consideration, please submityour proposal no later than eight weeks prior to your event date. Toho considers proposals on a monthly basis.

PLEASE COMPLETE this entire form. Filling in every blank allows Toho to sufficiently evaluate your proposal for proper consideration.

PLEASE NOTE: We will only consider sponsoring events within our service area ( exceptions may apply if event is industry related).

WHAT WE DO NOT SPONSOR

E Organizations that are not public charities - tax- exempt under paragraph 501( c)( 3) of the U. S. Internal Revenue Code;

Political candidates, committees or organizations;

Churches and religious or sectarian organizations, unless engaged in a significant project benefiting the entire community

Organizations that discriminate against people because of their age, race, creed, gender, handicap, sexual orientation, gender identity, ethnicity or national origin.

PLEASE COMPLETE ALL FIELDS TO AVOID DELAY IN PROCESSING REQUESTS

alb_.\_v _J YJ Y_` q^__ \. rr .- p 11 VV_/y,

Fax Number % lfl 1_

i q_Y. vti_u _ y_- 1 rYv__V-'D_ _V_Uso \ 1. y_- `' A,

VJL t ki 351 ry y- Nt-q.

PLEASE CONTINUE TO FOLLOWING PAGE

Sponsorship Request Form continuedEVENT FOCUS ( At least one selection is iectumed. Please check all that apply.)

Sponsorship Level Name: o U

harity ( Please specify)

Amount Requested:

i

Sports/ Health ( Please specify)

Television:

Radio:

Education ( Please specify)

N

I

j

Other ( Please specify)

Newspaper Run Dates: ca , a d

Target Audience: yy1e, Q 5 S iy r '( r i tr) Q.V 2 IJ JLL d' rJ yEthnic/ Cultural Focus ( if applicable):

HISTORYEVENT


Is this a first time event? Yes 524o

I

IF NO: Most recent event' s attendance:

Has Toho participated in. this event before? 7? Yes No

IF YES: What was the most recent year? J) What was the sponsorship amount?

Estimated attendance for 9 event: upcomingj p

I

SAMPLE OF SPONSORSHIP INFORAIVITION

Use this sarriple as a guide to fill out the

Sponsoi ship Infor nation found on the the right.)

Sponsorship Level Name: Presenting Sponsor

Amount Requested: $ 500

Sponsor Level Exclusivity? X Yes No

Television: ( 10) : 30sec. spots on WPUB, ( 50) billboard mentions

Radio: Inclusion in ( 60) : 30sec. spots/ week for 3 weeks priorto event

Newspaper: Presenting sponsor in ( 2) 1/ 2 page ads In The Times

Newspaper Run Dates: March 12, 2012

Online: Listing an the event website

On- site Brand Visiblity: ( 4) Banners at stage & gate, ( 20) P/ Aannouncements

On- site Exposure: ( 1) 10x20 booth, ( 2) Food demo areas


It

Sponsorship Level Name: o U

Amount Requested:

Sponsor Level Exclusivity? Yes P' No

Television:

Radio: N

Newspaper: Q. y

Newspaper Run Dates: ca , a d

Online:

On- site Brand Visiblity: . Cl

On- site Exposure: C, c t in U c VL h lY U N.


I

It

Rlatary CWb oKoo SS oON M, MeeP. O. Box 422185

Kissimmee, FL 34742- 2185

www.roLaryclubofl


Category: Consent Agenda Agenda Item: %E

Department: Procurement Services

Attachments:

Amendment # 1, to RFP -14- 002 with Shelley' s Septic Tank, Inc.

Title:

Approval of Amendment # 1 to increase authorized expenditure for Biosolid

Hauling and Disposal Services (RFP -14-002)

Summary: On April 23, 2014, the Board awarded the agreement for transportation and disposal of

TWA' s biosolids cake and dewatered sludge to Shelley' s Septic Tank, Inc. d/ b/ a Shelley' sEnvironmental Systems at an annual not -to -exceed amount of $ 1, 750, 000 for three years.

The total amount was allotted as follows: $ 1, 458, 000 for biosolids cake and $ 292, 000 for

dewatered biosolids.

The requested amount was based on biosolids production from each of TWA' s wastewater

facilities for two previous years. After execution of the agreement, biosolids productions

increased at the South Bermuda WRF. The biosolids increase was caused by an increase ininfluent biochemical oxygen demand ( BOD), which increased the daily biosolids sent to waste

by approximately 3, 500 pounds at South Bermuda Water Reclamation Facility.

The increased biosolids production, back loads of solids, and heavy rains, all contributed to

the increased cost of hauling, leading to an increase in expenses from the original estimatedamount.

The cost that was estimated and approved for dewatered biosolids is consistent with the

amount that was projected and will last for the approved time period of one year. However,

the funds encumbered for the biosolids cake was depleted at the end of January. The estimated amount of funds needed to cover removal of biosolids cake for the remainder

of year one is $ 490, 000. This brings the annual total for biosolid cake to $ 1, 948, 000. The

amount for dewatered solids in the Poinciana facilities will remain the same at $ 292, 000, and

the annual contract total will be $ 2, 240, 000 per year.

Total Costs:

2, 240, 000 annually

Recommended Action:

Staff recommends approval of the Amendment # 1 to the Agreement ( RFP - 14- 002) with

Shelley' s Septic Tank, Inc. to increase the authorized expenditure for hauling and disposal ofbiosolids cake and dewatered sludge by $490, 000 for a total not to exceed annual amount of

2, 240,000.

Initials: fh

AMENDMENT # 1

TO THE AGREEMENT BETWEEN

TORO WATER AUTHORITY AND SHELLEY' S SEPTIC TANK, INC.

THIS AMENDMENT is made and entered between TOHO WATER AUTHORITY,

951 Martin Luther King Boulevard, Kissimmee, Florida 34741, hereinafter referred to as theAUTHORITY," and Shelley' s Septic Tank, Inc. d/ b/ a Shelley' s Environmental Systems, P. O.

Box 249, Zellwood, Florida 32798 hereinafter referred to as the " CONTRACTOR."

WITNESSETH.-

WHEREAS,

ITNESSETH:

WHEREAS, the AUTHORITY desires the CONTRACTOR to continue to provide

hauling and disposal services for biosolids and dewatered sludge as further described in theAgreement RFP -14- 002, approved by the Board of Supervisors April 23, 2014, between theAUTHORITY and the CONTRACTOR; and

WHEREAS, pursuant to Section 23. Modifications, the covenants, terms and provisions

of the Agreement may be modified by way of a written instrument, mutually accepted by theparties; and

WHEREAS, the purpose of this Amendment is to extend the term.

NOW, THEREFORE, in consideration of the mutual covenants, terms, and provisions

contained herein, the parties agree as follows:

1. Section 4. COMPENSATION is hereby amended to read as follows:

SECTION 4. COMPENSATION

The amount to be paid under this Agreement for services rendered will not

exceed Two Million Two Hundred Forty Thousand Dollars ($ 2, 240, 000)

annually, for a total not to exceed amount of Six Million Seven HundredTwenty Thousand Dollars ($ 6, 720, 000) for the term of this Agreement.

2. These changes shall be effective upon this Amendment being executed byboth parties.

3. The terms and conditions of the original Agreement and any subsequentAmendment( s) shall remain in full force and effect. To the extent of any

conflict between this Amendment and the original Agreement or any priorAmendment( s) thereto, the terms and conditions of this Amendment shall

prevail.

IN WITNESS WHEREOF, the parties hereto, by their duly authorized representatives, have executed this Amendment effective the day of , 2015.

SHELLEY' S SEPTIC TANK, INC. d/ b/ a

SHELLEY' S ENVIRONMENTAL

SYSTEMS

By: _ Title:

Attest:

Name:

Address:

STATE OF

COUNTY OF

TOHO WATER AUTHORITY

By: . Title:

Attest:

Name: Nilsa C. Diaz

Address: 951 Martin Luther King Blvd. Kissimmee FL 34741

The foregoing instrument was executed before me this day of , 2015, byas of Shelley' s Septic Tank, Inc. d/b/ a

Shelley' s Environmental Systems, bind the Company, and who is personally known to me ORhas produced identification.

Notary Public, State of


Category: Consent Agenda Agenda Item: 7F

Department: Human Resources

Attachments:

Stanley Maintenance Agreement and Stanley Monitoring Agreement

Title:

Approval to waive bid process and award annual security system maintenanceand monitoring services contract to Stanley Convergent Security Solutions, Inc. Summary: Stanley Convergent Security Solutions, Inc. (Stanley) presently provides access controland security system monitoring services for 18 TWA locations.

Administration Building Field Services South Bermuda

Peabody WTP Huron WTP Bellala o WTPSandhill WRF BVL Field Services BVL WTP

Camelot West WTP McLaughlin WTP Northwest WTP

Northwest Field Services Parkway WTP Parkway WRFPoinciana Cust. Serv. Ctr. Southwest WTP Harmony WTP/WRF

Presently Stanley is installing security systems or system upgrades at eight additionalTWA locations.

Lift Station 57 Harmony WTP j Southwest WTP Northwest WTPWalnut Road WRF I Camelot WRF I Parkway WRF Cypress West WTP

Normally, an annual contract for maintenance and monitoring services for the securitysystem would require a formal solicitation. Because Stanley is presently completing theinstallation of the security system improvements as outlined above, the staff believesthat the best interest of the Authority for the completion of the security system andoperation through the first year of operation would be served to continue the contract

and association with Stanley instead of soliciting proposals from other firms at this time. Potentially switching to different contractors for maintenance services at this time couldcreate complications.

The contracts for maintenance and monitoring services are consistent with what haspreviously been paid for these services, taking into account the additions being installedas outlined above. The maintenance costs total is $ 72, 950 annually, and the monitoringcosts is $ 17, 750 annually. Staff has plans to issue a Request for Proposals to providesecuritv and surveillance services for next fiscal vear.

Total Costs:

90, 700


Category: Consent Agenda Agenda Item: 7F

Recommended Action:

Staff recommends approval to waive the procurement process for security systemaccess control and monitoring services and approval to enter into 12 -month monitoringand maintenance agreements for FY2015.

Initials: Ih

Schedule of Service and ProtectionEquipment & Services)

STANLEY CONVERGENT SECURITY SOLUTIONS, INC. (" SCSS") AGREES ON THIS 10TH DAY OF DECEMBER, 2014, TO PROVIDE THE SERVICES DESCRIBED BELOW FOR TOHO WATER

AUTHORITY- AT 951 MARTIN LUTHER KING BLVD., KISSIMMEE, FL VARIOUS. ALL WORK WILL BE DONE IN ACCORDANCE WITH THE TERMS SET FORTH IN THE AGREEMENT BETWEEN THE

PARTIES. IF SUCH AGREEMENT IS NOT IN EFFECT, THE WORK WILL BE DONE IN ACCORDANCE WITH SCSS' S STANDARD TERMS AND CONDITIONS WHICH CAN BE FOUND AT

HTTP:/ MW W. STANLEYCSS. COM/ LEGAL. HTML

Solution: Toho Water Authority- - Kissimmee - Integrated Solution

Quote: Q- 00584423

Investment Type: Customer Owned

Fire Intercom

Video Commander

Access Integrated Solution Q

Access - Sonitrol Integrated Solution Sonitrol

Intrusion Traditional Time & Attendance

Intrusion Audio Other

120 vac Power Outlets Lighting Conditions for CCTV Static IP address for equipment

Network Connectivity Access to Device Locations RJ31x Phone Jacks or dedicated lines

Add' I Wireless Receivers Reqd by Const Secured storage of onsite equipment PC Client( s) hardware

PC Server( s) hardware UPS

This Schedule of services ( SOS) is for applicable monitoring services at various TOHO facility listings below. Some sites are active andbillable and others that are not yet in service will be invoiced as they are put on line. Services for monitoring will remain as per formally

executed documents each site. As requested by TOHO, Stanley accounts receivable will invoice monthly charges on a quarterly basis.

Monitoring charges will be invoiced separately from maintenance and service monthly charges, per TOHO request.

Billing cycle for services will run concurrent with TOHO fiscal year ( start date October 1 st, 2014 and end date of September 30th, 2015.) Renewal of services will be determined at that time.

The term of this SOS document is coterminous with the current agreement and schedule services for various TORO facilities already

approved and shall renew as set forth in the existing agreement. Escalation of up to 2% after end of fiscal year.

TOHO WATER AUTHORITY - 1010 PEABODY RD Kissimmee, FL

Alarm Monitoring = $ 32. 00 ... Open & Close Tracking = $ 10. 00 ... eData = $ 6. 00 ... Basic Cellular $ 35. 00... Monitoring Total = $ 83. 00

License Information ( as of 7/ 112014): AS 1003300: AL 888, 1322, 1278; 1472, Alabama Electronic Security Board of Licensure, 7956 Vaughn Rd., Montgomery, AL 36116 ( 334) 264- 9388; 48682: AZ ROC204975; AR 0329774514; E2010 0017,

Regulated by Arkansas Bd of Private Investitdainrs and Private Security Agencies, # 1 State Police Plaza Dr, Little Rock, AR 72209 ( 561) 618- 8600: CA 848019, CID, C28; LCO5911, ACO6055, Alarm company operators are licensed and regulated by

the Bureau of Security B Investigative Services, Dept. of Consumer Affairs, Sacramento, CA 95814: DE 04- 158; FAL- 0601: FL EF0000772: GA 439701: IA AC -211: IL 127001274: BY 338: LA F1162; F875; F1277: MA 71290: MD 107- 1828: MI

510330( 3; 3601205772: MN TS01238: MS 19207 - SC; 15024172: M" FPL -SEL - 000132 NC 25055- SP- FA/ LV; 2185 - CSA, Alarm Systems Licensing Bd., 4901 Glenwood Ave, Ste 200, Raleigh. NC 27612 { 919) 788- 5320: NJ 1074485; 659423;

34BF00017200: NM 374554: NV F400: 1` 401: 0071024; 0078061: NY 12000293169, Licensed by NYS Dept. of State: OH 53- 89- 1512: OK 953: OR 161567: PA 032736: R3 9104A; TSG 1292: SC FAC3387; BAC5501: TN 1180; 1540; 1448 1650;

1446; CE - D 65528: TX ACR2639; ECR182; 802140: UT 5704068- 6501: VA 2705- 087235A, 11- 5481: WA STANLCS925MZ: WV 045295: WI 969322: WY LV - G - 23879 - REV { 2014. 08. 19) Q- 04584423

Page 1 of 4

TOHO WATER AUTHORITY - 102 ALASKA AVE Kissimmee, FL


TOHO WATER AUTHORITY - 1401 MARTIN AVE Kissimmee, FL

Alarm Monitoring = $ 32. 00 ... Open & Close Tracking = $ 10. 00 ... eData = $ 6. 00... Basic Cellular $0.00... Monitoring Total = $ 48. 00

TORO WATER AUTHORITY - 1614 S JOHN YOUNG PKWY Kissimmee, FL


TOHO WATER AUTHORITY - 1616 S JOHN YOUNG PKWY Kissimmee, FL

Alarm Monitoring = $ 94. 00 ... Open & Close Tracking = $ 20. 00 ... eData = $ 18. 00... Basic Cellular $ 70. 00... Monitoring Total = $ 202. 00

TOHO WATER AUTHORITY - 2000 HEMLOCK Kissimmee, FL

Alarm Monitoring = $ 42. 00 ... Open & Close Tracking = $ 0. 00 ... eData = $ 0.00... Basic Cellular $ 35.00... Monitoring Total = $ 77. 00

TOHO WATER AUTHORITY - 2100 LEPIC LN Kissimmee, FL

Alarm Monitoring = $ 65. 00 ... Open & Close Tracking = $ 10. 00 ... eData = $ 12. 00... Basic Cellular $35. 00... Monitoring Total = $ 122. 00

TOHO- McLaughlin Water Treatment - 2706 N JOHN YOUNG PKWY Kissimmee, FL

Alarm Monitoring = $ 86. 14 ... Open & Close Tracking = $ 14. 34... eData = $ 13. 22 ... Basic Cellular $ 11. 56... Monitoring Total = $ 125. 26

TOHO- Camelot WTP- 2965 PARKWAY BLVD Kissimmee, FL


TOHO WATOR AUTHORITY - 3230 REEDY CREEK BLVD Kissimmee, FL


TOHO WATER AUTHORITY - 3600 PLEASANT HILL RD Kissimmee, FL

Alarm Monitoring = $ 32. 00 ... Open & Close Tracking = $ 0. 00 ... eData = $ 6.00... Basic Cellular $ 35.00... Monitoring Total = $ 73. 00

TORO WATER AUTHORITY - 401 BUENA VENTURA BLVD Kissimmee, FL

Alarm Monitoring = $ 32. 00 ... Open & Close Tracking = $ 10. 00 ... eData = $ 6. 00... Basic Cellular $35. 00... Monitoring Total = $ 48. 00

TOHO WATER AUTHORITY - 4601 RHODODENDRON AVE Kissimmee, FL


TOHO WATER AUTHORITY - 601 COUNTRY CLUB RD Kissimmee, FL


TOHO WATER AUTHORITY - 7210 EAST IRLO BRONSON HWY Kissimmee, FL

Alarm Monitoring = $ 32. 00 ... Open & Close Tracking = $ 10. 00... eData = $ 6. 00... Basic Cellular $35.00... Monitoring Total = $ 83. 00

TOHO WATER AUTHORITY - 7325 OSCEOLA POLK LINE RD Davenport, FL


TOHO WATER AUTHORITY- 8200 SANDHILL RD Kissimmee, FL


TORO WATER AUTHORITY - 951 MARTIN LUTHER KING BLVD Kissimmee, FL


License Information ( as of 771/ 214): At< 1003300: AE 888, 1322, 1278; 1472, Alabama Electronic Security Board of Licensure, 7956 Vaughn Rd., Montgomery, AL 36116 ( 334) 264- 9388; 48682: AZ ROC264975: AS 0329770514: E2010 0017,

Regulated by Arkansas Bel of Private Investigators and Private Security Agencies, # 1 State Police Placa At, Little Rook AR 72209 (561) 618- 8606: CA 848019, C10, C28; LCO591 I, AC06055, Alarm company operators are licensed and regulated bythe Bureau of Security K Investigative Services, ( Dept, of Consumer Affairs, Sacramento, CA 95814: DE 04- 156; PAL -0001: FL EFOOD0772: GA 439701: IA AC -211: IL 127001274: KY 338: EA F1162; F875; F1277: MA 7129C: MD 107- 1628: MI

5103306; 3604205772: MN- fS01238: MS 19207 - SC; 15024172: N41 FPL -SEL - 000132; NC 2,5055- SP- FA/ LV; 2185 - CSA, Alarm Systems Licensing Bd., 4901 Glenwood Ave, Ste 200, Raleigh. NC 27612 { 919) 788- 5320: NJ 1074485; 659423;

34BF00017200: NM 374554: NV F400: F401: 0071024; 0078061: NY 120002.93169, Licensed by NYS Dept. of State: OH 53- 89- 1512: OK 953: OR 161567: PA 032736: RI 9104A; TSC 1292: SC FAC3387; BAC5501: TN 1180; 1540; 14481;' 1650;

1446; CE - D 65528: TX ACR2639; ECR1821; 602140: UT 5704068- 6501; VA 2705- 087235A, 11- 5481, } SVA SFANLCS925MZ: WV 045295: WI 969322: WY LV - G - 23879 - REV { 2014, 08. 19) Q- 00584423

Page 2 of 4

The term of this Schedule is for a period of 12 Months ( 1 Year) from the date hereof and shall

thereafter renew as set forth in the Agreement.

Transaction Information: Add/ Upgrade

Warranty Duration: 90 DaysEscalation Information: 2% after 12 Months ( 1 Year)

Customer agrees that SCSS retains a security interest in the equipment until the full purchase priceis paid.

Prices do not include taxes*

Security Representative ( Sign)

Security Representative ( Print)

STANLEY Authorized Manager ( Sign)

STANLEY Authorized Manager (Print)

Total Installation Price*:

Up -front Deposit*: Progress Payments*:

Balance Due Upon

Completion*:

Monthly Service Charges

Total Monthly Fee*: Payment Frequency:

Customer (Sign)

Customer (Print)

Title

1, 478. 78

Quarterly in Advance

Not Binding on SCSS without either Authorized Management Approval Signature or SCSS Begins the Installation or Services.

License Information ( as of 771/ 2014): AK 1003300: AL 888, 4322, 4278; 1472, Alabama Electronic Security Board of Licensure, 7956 Vaughn Rd., Montgomery, AE 36116 ( 334) 264- 9388; 48682: AZ ROC204975: AS 032977US14: E2010 0017,

Regulated by Arkansas Bd of Private Investigators and Private Security Agencies, Eft State Police Placa At, Little Rock, AR 72209 (501) 618- 8600: CA 848019, C10, C28; LCO591 I, AC06055, Alarm company operators are licensed and regulated bythe Bureau of Security & Investigative Services, Dept, of Consumer Affairs, Sacramento, CA 95814: DE 04- 158; FAL- 0601 FL EF0000772: GA 439701 V, AG -211: IL 127001274: KY 338: LA F1162; F875; P1277: MA 71290: MD 1077- 1628: MI

5103306; 3604205772: AN TS01238: MS 19207 - SC; 15024172: N41 FPL -SEL - 000132; NG 25055- SP- FA/ LV; 2186 - CSFs, Alarm Systems Licensing Bd,, 4901 Glenwood Ave, Ste 200, Raleigh, NO 27612 { 919) 788- 53217: NJ 1074485; 559423;

34BF00017200: NM 374554: NV F400: F401: 0071024; 0076061: NY 120002.93169, Licensed by NYS Dept, of State: OH 53- 89- 1512: CA 953: OR 161567: PA 032736: R3 9104A; TSC 1292: SC FAC3387; BACS501: TN 1180; 8540; 1448; 1650;

1446; CE - D 655213: TX ACR2639; ECR1821; B02140: UT 5704068- 6501; VA 2765- 087235A, 11- 5481: VVA A FANLCS925MZ: VVV 045298: Vol 99322: AY LV - G - 23879 - REV { 2014, 08, 19) Q- 00584423

Page 3 of 4

License Information ( as of 711/ 2014): AK 1003300: AL 688, 1322, 1278; 1472, Alabama Electronic Security Board of Licensure, 7958 Vaughn Rd- Montgomery, AL 36116 ( 334) 264- 9388; 48682: AZ ROC204975: AR 0329770514; E2010 0017,

Regulated by Arkansas E3d of Privale Investigators and Private Security Agencies, # 1 State Police Plaza Dr, Little Rock AR 72209 ( 501) 618- 8600: CA 848019, C10, C28; LCO5911 ACO6055, Alarm company operators are licensed and regulated by

the Bureau of Security 8 Investigab- Services, Dept, of Consumer Affairs, Sacramento, CA 95814: DE 04- 158; FAL- 0001: FL EF -0000772: GA 439701: IA AC -211: IL 127001274; KY 338: LA F1162; F875: F1277: MA 71290: MD 107- 1826: MI

5103306; 3601205772, MN TS01238: MS 19207 - SC; 15024172: MT FPL -BEL -000132: NO 25055- SP- FA/ LV; 2185 -GSA, Alarm Systems Licensing Md., 4901 Glenwood Ave, Ste 200, Raleigh, NC 27612 ( 919) 788- 5320. NJ 1074485; 659423:

34BF00017200: NO 374554: NV F406; F401; 0071024; 0078001: NY 12060293169, Licensed by NYS Dept. of State: ON 53- 89- 1512: OR 953: OR 161567: PA 032736; RI 9104A; TSC 1292; SG FAC3387; BAC5501: TN 1180; 1540; 1448; 1650; 1446; CE - D 65528: TX ACR2639; ECR1821; 802140: NIT 5704068- 6501: VA 2705- 087235A, 11- 5481: WA STANLCS925MZ: WV 045298: WI 969322: WY LV- G- 23879.. REV ( 2014. O8. 01) Q- 00584423

Page 4 of 4


Category: Consent Agenda Agenda Item: 7G

Department: Engineering Services

Attachments:

Click here to enter text.

Title:

APPROVAL OF THE WATER MAIN AND GRAVITY SEWER REPLACEMENT ON

SUMNER STREET

Summary: The Board of Supervisors is requested to approve Change Order # 4 in the amount of

144,970.93 for the replacement of the existing water main on Sumner Street, andextension of the water main to complete a hydraulic loop between Randolph andBeaumont, and replacement of 294 LF of gravity sewer main on Sumner immediatelywest of Vernon. This work will be performed as a change order to the existingconstruction contract for the Gravity Sewer Rehabilitation and Replacement Phase 1 & Phase 2 Project with Prime Construction Group, Inc., a Toho Water continuingcontractor.

A total of 755 LF of 6" PVC water main and associated services will be installed alongSumner from Beaumont to a point approximately 300 LF east of Clyde. The proposedwork will replace approximately 720 LF of 4" cast iron water main between Clyde andBeaumont and will extend the water main an additional 35 LF to connect to a 6" PVC

water main east of Clyde. The existing 4" water main is over 40 years old with theactual age of the pipe unknown. Water pressure and quality concerns have been raisedon the existing 4" main as evident in low hydrant pressure and increased flushing timesduring construction. Additionally, the main is constructed of lead joint cast iron pipe, anoutdated material resulting in difficulties in obtaining repair parts and fittings. Connection of the proposed water main to the existing mains will complete a hydraulicloop, increasing local pressures and improving local water quality.

A total of 294 LF of 8", 6", and 4" gravity sewer main and associated manholes andlaterals will be replaced with 8" PVC main along Sumner immediately west of Vernon. This main was originally scheduled to be rehabilitated in- place, but has since beendetermined that lining is not possible and replacement is required.

The water main work is a negotiated price and is consistent with prices from other

construction projects. The gravity main work is the net increase between the cost ofreplacing the main and the cost of rehabilitating the main based on the contract bidprices.

The change order adds 36 calendar days to be added to the contract for the work.


Category: Consent Agenda Agenda Item: 7G

Staff requests Board authorization for either the Executive Director or the DeputyExecutive Director to execute the Change Order on behalf of the Board.

The water main work in the amount of $ 101, 652. 25 is to be funded by reserves. The gravity main work in the amount of $ 43, 318.68 is to be funded by projectcontingency.

Total Costs:

144, 970. 93, to be funded by reserves and project contingency.

Recommended Action:

Staff recommends approval of Change Order #4 in the amount of $ 144, 970. 93 plus 36

additional contract days for the replacement of 755 LF of water main and 294 LF of

gravity main on Sumner Street under the Prime Construction Group, Inc. constructioncontract for the Gravity Sewer Rehabilitation and Replacement Phase 1 & Phase 2

Project. Staff further recommends approval of execution of the Change Order by eitherthe Executive Director or the Deputy Executive Director on behalf of the Board.

Initials: ghe


Category: Consent Agenda Agenda Item: 7H

Department: Procurement Services

Attachments:

Amendment # 3 to Agreement

Title:

Approval to extend term for IFB- 12- 006, Submersible Pump and Motor RepairServices

Summary:

Toho Water Authority' s Operations Department desires to maintain the services ofFlorida Armature Works, Inc. for submersible pump and motor repair services. Theinitial Agreement was approved by the Executive Director on February 8, 2012, andallows for the option to renew for three ( 3) one- year extensions. Amendment # 1 was

executed on February 13, 2013, and Amendment # 2 was executed on February 12, 2014. Amendment # 3 will extend the term of the Agreement for a period of one ( 1) year

through February 7, 2016. Total Costs:

715, 000

Recommended Action:

Staff recommends approval to amend Agreement ( IFB- 12- 006) with Florida Armature

Works, Inc. to repair submersible pumps and motors for an additional year.

Initials: tlp

AMENDMENT #3

TO THE AGREEMENT BETWEEN

TORO WATER AUTHORITY AND FLORIDA ARMATURE WORKS, INC

THIS AMENDMENT is made and entered between TOHO WATER AUTHORITY,

951 Martin Luther King Boulevard, Kissimmee, Florida 34741 ( hereinafter referred to as theAUTHORITY") and FLORIDA ARMATURE WORKS, INC., 2460 Smith Street, Kissimmee,

Florida 34744 ( hereinafter referred to as the " CONTRACTOR").

WITNESSETH.-

WHEREAS,

ITNESSETH:

WHEREAS, the AUTHORITY desires to maintain the contractual services of the

CONTRACTOR to continue to provide submersible pump and motor repair services as furtherdescribed in the Agreement IFB- 12- 006, approved by the Deputy Director on February 8, 2012.

WHEREAS, pursuant to Section 23, Modifications, the covenants, terms and provisions

of the Agreement may be modified by way of a written instrument, mutually accepted by theparties; and

WHEREAS, the purpose of this Amendment is to extend the term.

NOW, THEREFORE, in consideration of the mutual covenants, terms, and provisions

contained herein, the parties agree as follows:

1. Section 3. Term is hereby amended to add the following:

112: UI

The term of this Agreement is amended to extend through February 7, 2016and may be extended upon mutual agreement of both parties when in the bestinterest of the Authority.

2. Section 4. COMPENSATION is hereby amended to read as follows:

SECTION 4. COMPENSATION

The amount to be paid under this Agreement for services rendered will not

exceed Seven Hundred Fifteen Thousand Dollars ($ 71.5, 000) for year four of

the agreement.

3. These changes shall be effective upon this Amendment being executed byboth parties.

4. The terms and conditions of the original Agreement and any subsequentAmendment( s) shall remain in full force and effect. To the extent of any

conflict between this Amendment and the original Agreement or any priorAmendment( s) thereto, the terms and conditions of this Amendment shall

prevail.

IN WITNESS WHEREOF, the parties hereto, by their duly authorized representatives, have executed this Amendment effective the day of , 2015.

FLORIDA ARMATURE WORKS, INC.

By: Print Name:

Title:

Attest:

Print Name:

Address:

STATE OF

COUNTY OF

TORO WATER AUTHORITY

By: Print Name: Bruce R. Van Meter

Title: Board of Supervisors Chairperson

Attest:

Print Name: Nilsa C. Diaz

Address: 951 Martin Luther King Blvd. Kissimmee Florida 34741

The foregoing instrument was executed before me this day of , 2015, byas of Florida Armature Works, Inc. bind the

Company, and who is personally known to me OR has produced identification.

Notary Public, State of


Category: Consent Agenda Agenda Item: 7- 1

Department: Engineering Services

Attachments:

Click here to cater text.

Title:

APPROVAL OF THE WATER MAIN REPLACEMENT ON PALMWAY STREET

Summary: The Board of Supervisors is requested to approve Change Order # 6 in the amount of

88,446.09 for the replacement of the existing water main on Palmway Street. This

work will be performed as a change order to the existing construction contract for theGravity Sewer Rehabilitation and Replacement Phase 1 & Phase 2 Project with Prime

Construction Group, Inc., a Toho Water continuing contractor.

A total of 757 LF of 6" PVC water main and associated services will be installed alongPalmway from Park Street to Lake Street. The proposed 6" main will replace the

existing 4" cast iron water main. The existing 4" water main is over 30 years old withthe actual age of the pipe unknown. When Palmway's brick roadway was removed toallow replacement of the gravity sewer main, the contractor discovered the existingmain is only 1. 07 feet below the finished road surface, preventing reinstallation of thebrickwork. Installation of the 6" main will be deeper than the existing 4" main to provideadequate depth of cover and allow reconstruction of the road. Additionally, the main isconstructed of lead joint cast iron pipe, an outdated material resulting in difficulties inobtaining repair parts and fittings.

This change order covers only the cost of the 4" pipe removal and the installation of the6" main. Additional costs of approximately $ 19, 000 for restoring the road to allow twoway traffic until the contractor can begin construction on the new water main andapproximately $ 30, 000 for maintaining traffic and erosion control during the pipeconstruction will also be required. Staff will execute these change orders unless the

amounts exceed the Executive Director' s authorized limit of $ 50, 000.

The change order adds 45 calendar days to be added to the contract for the work.

Staff requests Board authorization for either the Executive Director or the DeputyExecutive Director to execute the Change Order on behalf of the Board.


Category: Consent Agenda Agenda Item: 7- 1

The water main work in the amount of $88, 446. 09 is to be funded by reserves. Theanticipated additional $ 19, 000 and $ 30, 000 ($ 49,000 total) roadway restoration andmaintenance costs is to be funded by the project contingency and approved via aseparate change order.

Total Costs:

88, 446. 09, to be funded by reserves.

Recommended Action:

Staff recommends approval of Change Order # 6 in the amount of $ 88, 446. 09 plus 45

additional contract days for the replacement of 757 LF of water main on Palmway Streetunder the Prime Construction Group, Inc. construction contract for the Gravity SewerRehabilitation and Replacement Phase 1 & Phase 2 Project. Staff further recommends

approval of execution of the Change Order by either the Executive Director or theDeputy Executive Director on behalf of the Board. Initials: ghc


Category: Staff Reports Agenda Item: 1 1 A

Department: Customer Service

Attachments:

None

Title:

Phase II A Project Update

Summary: On July 23, 2014, the Board authorized staff to proceed to Phase 2, Migration of TohoWater Authority's Customers from Kissimmee Utility Authority ("KUA"), and directedthe Board Chair and Executive Director to execute subsequent modifications or

additional agreements required to proceed with the Phase 2 implementation. This

staff report provides an update of the major milestones towards that goal and outlines

the project activities over the next 60 days.

The project is comprised of three main projects which include migration of the Water

Only customers from KUA, adding new third party payment vendors, and closing thePoinciana Customer Service Center.

Milestones Accomplished:

Milestone: Authorization

The Authority began with project authorizations in July 2014 which includedboard approval of the multi -phased project with an expected completion in

2016. Phase II A is the initial phase of the project and is expected to come to

fruition in April 2015. In August of 2014, the KUA agreement was solidified

and the third party payment center contracts were approved in October 2014. The communications plan was disclosed in October 2014, as well. Once these

building blocks were solidified, the project commenced in full motion. Milestone: Initial technology upgrades

In order to prepare for TWA' s initial conversion of KUA data into the test

environment, the Authority had to upgrade the version of CIS software. Thiscommenced in October 2014. Also, the Authority had to determine how tostructure the KUA data into TWA' s environment; therefore, staff conducted two

discovery sessions with the software developers of the CIS database. Upon

completion of the discovery, staff mapped the data and completed the firstconversion of data in December 2014 and testing the data integritycommenced into January 2015. At the end of January 2015, the Authority

completed a second conversion and the second round of testing is currentlycommencing.

Milestone: Initial setup for third party payment centers

While the conversion and testing were being completed, staff was working tosolidify the file layouts for the new third party payment centers. The payment

centers that TWA selected are Amscot, Money Gram which can be found inlocations such as Wal- Mart, CVS etc. and Pay Near Me which can be found inFamily Dollar and 7- 11 convenience stores. Once these file layouts arecompleted and payments can be realized, the Authority will be ready toadvertise the various locations and begin accepting customers in each ofthem. In mid- January 2015, Amscot testing was completed and is currentlyoperational. The advertising of this new option began the last week in January2015.

Milestone: Automated Customer Interactions

In preparation for the Poinciana office closing, the Authority worked to re- engineer ways for TWA' s customers to use technology to sign up for service. Therefore, one new initiative that came to fruition was to empower TWA' s

customers in Poinciana and the MILK Administrative building to sign up forservice on iPads located at kiosks. This new technology allowed the Authorityto improve customer satisfaction and minimize customer wait times. The

improved process was created to make it less intrusive as it had been in the

past. In addition, through marketing materials, it has been advertised thatcustomers can contact TWA call center to assist them in multiple ways.

Milestone: Staff recruitment, hiring, and internal personneltransfers

Throughout all of this, staff has been heavily recruiting to fill the necessaryopen positions needed to accommodate the anticipated growth. It has been

determined that the internal Cashiers will be placed within Customer Service,

Billing and Collections. All positions have been posted at KUA, as well. TheCustomer Service Field Technician open positions are almost filled at this point

which has assisted with the continuous monthly growth as over 2, 000endpoints are installed for AMR each month. The Customer Service area on

the 1St and 3rd floors had renovations completed in January 2015 in order toaccommodate the growth in staff.

Milestone: Initiated the communication campaign

Consistent communication has been exercised since the project inception.

Staff has provided " coming soon" communication to customers notifying themthat TWA will have new payment center options as well as have been

attempting to guide them to contact the call center instead of going to thePoinciana office. As January 2015 approached and came to a close, thecommunication plan increased in intensity due to the payment centers beingbrought online and the KUA transition communication began. The last week

of January 2015, our first correspondence went out from KUA to our water onlycustomers informing them of the upcoming transition of utility services to TWA. In addition, customers were notified at the end of January 2015 that onFebruary 20, 2015 the payment drop box will be removed in Poinciana. Approximately 2 weeks after the closure of the payment drop box, notificationwill be posted that the drive up window option will be closed. Additional

communication will commence in March -April timeframe regarding the futureclosure of the Poinciana office. The intention is to provide a phased approach.

From an internal standpoint, the Pipeline is continually updated with the projecthappenings. The communication plan will continue to intensify as thetransition date moves closer.

Next 60 Dam The following is a summary of ongoing & upcoming key projecttasks

System Readiness with Advanced Utility System ( AUS):

Continue conversion process, system modifications, and testing. Develop Customer ReportsDevelop Go/ no Go criteriaGo Live expected on Spring 2015

3rd Party Payment Centers Testing and Implementation:

Amscot: January 2015 Live!

Money Gram: February 2015Pay Near Me: March 2015

Poinciana Payment Center Closure:

Drop Box removal: February 20, 2015Drive up payment Window closure: targeted for March 2015Poinciana payment center closure: targeted for Spring 2015

Communication Plan:

Coordinate customer communication activities with KUA

Announce 3rd Party Payment Centers as they become liveBegin a series of four letters of communication for KUA transition of

Water Only customers. The first letter will be sent by KUA and the

following will be from Toho. The initial letter went out in January 2015and the TWA welcome letter will be following in February 2015. Payment center drive up window announcement to commencefollowing the removal of the drop box on February 20, 2015. Communication regarding the closing of Poinciana will commence aftera two payment centers are online.

Continued development of the new web site to launch February 14, 2015.

Technology:

Implement new IVR Hold Messages and menu

Implement Virtual Call Center

Launch new website February 15, 2015Payment Gateway completion

In closing, staff understands and expects that the changes beginning in January willresult in some level of dissatisfaction among those customers directly impacted bythe changes being implemented. While the communication plan is designed to

mitigate dissatisfaction, it is not expected to eliminate it completely. Therefore, staffhas developed a plan to monitor the level and intensity of customer complaints alongwith relevant customer data and trends during the transition. The monitoring processis expected to validate project key assumptions with those customers impacted orvalidate the need to make adjustments in the project implementation approach, if it

becomes necessary to do so.

Total Costs:

N/ A

Recommended Action:

No action required

Initials: mh


Category: Staff Reports Agenda Item: 1 1 B

Department: Engineering Services4 40..

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Attachments:

Survey Forms

Title:

Engineering Customer Service Survey Update

Summary: Engineering Services has entered into an agreement with Telcare Retention Servicesto perform customer service surveys for the Engineering Services Department. The

surveys have been created by Telcare using survey forms previously used by thedepartment as a template. The forms were reviewed and approved by staff. The first

batch of survey recipients have been sent to Telcare on February 9, 2015 that includesurveys for all projects that have been closed out over the past 6 months. Staff will

continue to provide new survey candidates to Telcare on a bi-weekly basis.

Staff plans to have a Board report in March with results from these surveys.

Additional Development Initiatives

On Saturday, January 10th, 2015 TWA held a four hour workshop with approximatelytwenty representatives of Lennar Homes, from field supervisors to upper management. The goal of the workshop was to improve the approval rate of inspections leading toissuance of the certificate of occupancy. The specific topics covered in the workshopincluded:

Osceola County' s Plumbing CodeSewer connections to the TWA system

Florida Water Star requirements and inspections

Final inspections

The workshop was well received by Lennar and beneficial to TWA staff as well. Staff

will be offering similar workshops to additional builders in TWA' s service area.

Staff has continued to have quarterly cooperation meetings with AV Homes. Topicsdiscussed in these meetings include:

0 Reuse water consumption, quality and availability


Category: Staff Reports Agenda Item: 1 1 B

Florida Water Star requirements

Final inspections

Upcoming development projectsCommunication protocols

Potential challenges that may arise in the near futureThese meetings have been expanded to Lennar Homes as well. Staff had a meetingscheduled with Lennar Homes for January 27th, 2015 but unfortunately it was canceledat Lennar' s request. Staff will reschedule with Lennar staff as well as offer these

cooperation meetings to other builders in our service area.

Total Costs:

n/ a

Recommended Action:

none

Initials: RB

Developer and Engineer Survey

Good morning/ afternoon, this is calling on behalf of Toho Water Utility regardingthe completion of your project. I have a few quick questions to make sure that we' ve

professionally handled your project to your satisfaction. Can we get started?

1. Did you request a pre -design meeting? 2. On a scale of 1- 5, with 5 being high or excellent, how would you rate that

meeting in terms of getting all of your questions answered? 3. [ If below 5] What questions, if any, were missed during the pre -design meeting? 4. Did you receive TWA's Private Development Overview Booklet?

5. How would you rate that booklet also in terms of answering all of your questions? 6. [ If below 5] What questions, if any, were not addressed in the booklet? 7. Did Toho complete the review of your plans within the promised turnaround time

of ten ( 10) business days?

8. Did Toho add comments in subsequent construction plan reviews that should

have been addressed in earlier reviews that were not due to plan changes? [ If

yes, add comments to Yes]

9. Who was your main point of contact at TWA?

10. On our 1- 5 scale, how would you rate him/ her in professionally and thoroughlyresponding to your calls and emails within two (2) business days?

11. [ If below 5] How could they have improved their response?

12. Did you receive a System Development Charge letter outlining your fees withinten ( 10) business days of submitting your FDEP water/wastewater permitapplications?

13. Did you understand the methodology used to calculate TWA' s SystemDevelopment Charges?

14. What modifications or improvements would you like to see made to TWA's

current policies?

15. Would you be willing to pay to have the above improvements implemented? 16. Do you have any additional comments?

Utility Contractor Survey

Good morning/ afternoon, this is calling on behalf of Toho Water Utility regardingthe completion of your project. I have a few quick questions to make sure that we've

professionally handled your project to your satisfaction. Can we get started?

1. Did you attend the TWA pre -construction meeting? 2. On a scale of 1- 5, with 5 being high or excellent, how would you rate that

meeting in terms of providing clear and comprehensive requirements forinspection, meter set, and project closeout requirements?

3. [ If below 5] What part of the meeting could have been handled better? 4. Did you receive TWA's Pre -Construction Booklet?

5. How would you rate that booklet in terms of answering all of your questions? 6. [ If below 5] What questions, if any, were not addressed in the booklet? 7. Who was your main point of contact at TWA?

8. On our 1- 5 scale, how would you rate him/ her in professionally and thoroughlyresponding to your calls and emails within two ( 2) business days?

9. [ If below 5] How could they have improved their response?

10. How would you rate Toho' s engineering Standards and Specifications in terms ofbeing clear and concise?

11. [ If below 5] What areas could be better?

12. Did you receive your FDEP water and/ or wastewater clearance applications

within one ( 1) week of submittal to Toho?

13. Did you receive a project completion letter within five ( 5) business days of

receiving your FDEP water and/ or wastewater clearance? 14. What modifications or improvements would you like to see made to TWA' s

current policies?

15. Would you be willing to pay to have the above improvements implemented? 16. Do you have any additional comments?

chair meeting called to order - tohowater.com and meetings/2015/agd 02... · the web site and that...

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