ch11 of org behavior by jones
TRANSCRIPT
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11-Copyright 2010 Pearson Education, Inc. Publishing as Prentice Hall 2
Learning Objectives
1.
Appreciate the problems involved insurviving the perils of organizationalbirth and what founders can do to
help their new organizations tosurvive
2.
Describe the typical problems thatarise as an organization grows andmatures, and how an organizationmust change if it is to survive andprosper
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Learning Objectives (cont.)
3.
Discuss why organizational declineoccurs, identify the stages of decline,and how managers can change their
organizations to prevent failure andeventual death or dissolution
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The Organizational Life Cycle
!
Organizational life cycle:apredictable sequence of stages ofgrowth and change
!
The four principal stages of theorganizational life cycle:
! Birth
! Growth
! Decline
! Death
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Figure 11.1: A Model of theOrganizational Life Cycle
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Organizational Birth
!
Organizational birth:the foundingof an organization
! Occurs when entrepreneurs take advantage
of opportunities to use their skills andcompetences to create value
! A dangerous life cycle stage associated withthe greatest chance of failure
! Liability of newness:the dangers associatedwith being the first in a new environment
! A new organization is fragile because it lacks aformal structure
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Organizational Birth (cont.)!
Developing a plan for a new business!
Begins when an entrepreneur notices anopportunity to develop a new or improved
product or service! Tests the feasibility of the new product
idea
! SWOT analysis
! Examine the strengths and weaknesses of
the idea
! Decide whether the new product idea is
feasible
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Organizational Birth (cont.)
!
Developing a plan for a new business(cont.)
! Plan should include:
! Statement of the organizations mission,goals, and financial objectives
! Statement of the organizations strategicobjectives
! List of all the functional and organizationalresources required to implement the idea
! Timeline that contains specific milestonesused to measure the progress of the venture
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Table 11.1: Developing aBusiness Plan
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A Population Ecology Modelof Organizational Birth
!
Population ecology theory:atheory that seeks to explain the factorsthat affect the rate at which neworganizations are born (and die) in apopulation of existing organizations
! Population of organizations:theorganizations that are competing for the
same set of resources in the environment! Environmental niches:particular sets
of resources or skills
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Population Ecology Model(cont.)
!
Number of births determined by theavailability of resources
! Population density:the number of
organizations that can compete for thesame resources in a particularenvironment
! Factors that produce a rapid birthrate
!
Availability of knowledge and skills to generatesimilar new organizations
! New organizations that survive provide rolemodels and confer legitimacy
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Population Ecology Model(cont.)
!
As the environment is populated witha number of successful organizations,birthrate tapers off because:
! Fewer resources are available for
newcomers
! First-mover advantages: benefits derivedfrom being an early entrant into a new
environment
! Difficulty of competing with existing
companies
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Figure 11.2: OrganizationalBirthrates Over Time
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Population Ecology Model(cont.)
!
Survival strategies! Strategies that organizations can use to
gain access to resources and enhance
their chances of survival in theenvironment
! r-strategy versus K-strategy
! r-strategy:a strategy of entering a new
environment early
! K-strategy:a strategy of entering an
environment late, after other organizationshave tested the environment
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Population Ecology Model(cont.)
!
Survival strategies (cont.)!
Specialists:organizations thatconcentrate their skills to pursue anarrow range of resources in a singleniche
! Generalists:organizations that spreadtheir skills thin to compete for a broad
range of resources in many niches
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Figure 11.3: Strategies for Competingin the Resource Environment
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Population Ecology Model(cont.)
!
Natural selection:the process thatensures the survival of organizationsthat have the skills and abilities that
best fit with the environment!
Over time, weaker organizations diebecause they cannot adapt theirprocedures to fit changes in theenvironment
! Natural selection is a competitive
process
Th I i i l Th f
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The Institutional Theory ofOrganizational Growth!
Organizational growth:the life-cyclestage in which organizations develop value-creation skills and competences that allowthem to acquire additional resources
!
Organizations can develop competitiveadvantages by increasing division of labor
!
Creates surplus resources that foster greater
growth!
Growth should not be an end-in-itself
Th I i i l Th f
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The Institutional Theory ofOrganizational Growth (cont.)
!
Institutional theory:a theory thatstudies how organizations canincrease their ability to grow and
survive in a competitive environmentby becoming legitimate in the eyes oftheir stakeholders
!
Institutional environment:values
and norms in an environment thatgovern the behavior of a populationof organizations
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The Institutional Theory of
Organizational Growth(cont.)
!
Organizational isomorphism:thesimilarity among organizations in apopulation
! Three processes that explain why
organizations become similar are:
! Coercive isomorphism
! Mimetic isomorphism
! Normative isomorphism
f
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The Institutional Theory of
Organizational Growth(cont.)!
Coercive isomorphism:exists when anorganization adopts certain norms becauseof pressures exerted by other organizationsand by society in general
! Increasing dependence of one organization onanother leads to greater similarity
! Mimetic isomorphism:exists when
organizations intentionally imitate oneanother to increase their legitimacy
! Environmental uncertainty increases the likelihoodof imitation
Th I i i l Th f
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The Institutional Theory of
Organizational Growth(cont.)
!
Normative isomorphism:existswhen organizations indirectly adopt thenorms and values of other
organizations in the environment!
Organizations acquire norms and valueswhen:!
Employees move from one organization to
another and bring with them the norms andvalues of their former employer
! They participate in the activities of industry,
trade, and professional associations
Th I tit ti l Th f
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The Institutional Theory ofOrganizational Growth (cont.)
!
Disadvantages of isomorphism
! Organizations may learn ways to behave
that have become outdated and no
longer lead to organizationaleffectiveness
! Pressure to imitate may reduce the levelof innovation in the environment
G i M d l f
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Greiners Model ofOrganizational Growth
!
Greiner proposes 5 sequential growthstages! Each stage results in a crisis
! Advancement to the next stage requires
successfully resolving the crisis in the previousstage
!
Stage 1: Growth through creativity! Entrepreneurs develop the skills to create and
introduce new products! Organizational learning occurs
! Crisis of leadership entrepreneurs may lackmanagement skills
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G i M d l f
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Greiners Model ofOrganizational Growth (cont.)
!
Stage 3: Growth through delegation!
To solve the crisis of autonomy, managersmust delegate
!
Strike a balance between the need forprofessional management and the opportunityfor entrepreneurship
! Movement toward product team structure
! Crisis of control as power struggles overresources emerge between top-level andlower-level managers
G i M d l f
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Greiners Model ofOrganizational Growth (cont.)
!
Stage 4: Growth through coordination!
To resolve crisis of control, managersmust find right balance of centralized anddecentralized control
! Top management takes on role ofcoordinating different divisions
! Crisis of red tape!
Increasing reliance on rules and standardprocedures
! Organization becomes overly bureaucratic andstifles entrepreneurship
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Organizational Decline and Death
!
Organizational decline:the life-cycle stage that an organization enterswhen it fails to anticipate, recognize,
avoid, neutralize, or adapt to externalor internal pressures that threaten its
long-term survival
! May occur because organizations growtoo much
Organizational Decline and
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Organizational Decline andDeath (cont.)
!
Effectiveness and profitability!Assessing an organizations effectiveness
involves comparing its profitability relativeto others
!
Profitability:measures how well acompany is making use of its resourcesby investing them in ways to creategoods and services that generate profitwhen sold! Short-term profits say little about how well
managers are using resources to generatefuture profits
Figure 11 5: The Relationship Between
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Figure 11.5: The Relationship BetweenOrganizational Size and OrganizationalEffectiveness
Organizational Decline and
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Organizational Decline andDeath (cont.)
!
Organizational inertia:the forcesinside an organization that make itresistant to change
! Risk aversion:managers become
unwilling to bear the uncertainty ofchange as organizations grow
! The desire to maximize rewards:
managers may increase the size of thecompany to maximize their own rewardseven when this growth reducesorganizational effectiveness
Organizational Decline and
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Organizational Decline andDeath (cont.)
!
Organizational inertia (cont.)! Overly bureaucratic culture:in large
organizations, property rights can
become so strong that managers spendall their time protecting their specificproperty rights instead of working toadvance the organization
Organizational Decline and
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Organizational Decline andDeath (cont.)
!
Uncertain and changing environment! Affect an organizations ability to obtain
scarce resources, thereby leading to
decline! Makes it difficult for top management to
anticipate the need for change and tomanage the way organizations change
and adapt to the environment
Weitzel and Jonssons Model
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Weitzel and Jonsson s Modelof Organizational Decline
!
5 stages of decline!Stage 1: Blinded:organizations are
unable to recognize the internal or
external problems that threaten theirlong-term survival
!Stage 2: Inaction:despite clear signs ofdeteriorating performance, top
management takes little actions to correctproblems
!Gap between acceptable performance andactual performance increases
Weitzel and Jonssons Model
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Weitzel and Jonsson s Model(cont.)
!
5 stages of decline (cont.)! Stage 3: Faulty action: managers may
have made the wrong decisions becauseof conflict in the top-management team,
or they may have changed too little toolate fearing more harm than good fromreorganization
! Stage 4: Crisis: by the time this stagehas arrived, only radical changes in
strategy and structure can stop the decline! Stage 5: Dissolution: decline is
irreversible and the organization cannotrecover
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Figure 11.7: Weitzel and JonssonsModel of Organizational Decline