ch 1 - management functions, skills
TRANSCRIPT
7/29/2019 Ch 1 - Management Functions, Skills
http://slidepdf.com/reader/full/ch-1-management-functions-skills 1/21
What Managers Do
Get things done throughother people
Make decisions, allocateresources, and direct theactivities of others toattain goals
Do their work in an
organization
MANAGEMENT FUNCTIONS:
1) Planning2) Organizing
3) Leading
4) Controlling
7/29/2019 Ch 1 - Management Functions, Skills
http://slidepdf.com/reader/full/ch-1-management-functions-skills 2/21
Management Functions (cont’d)
7/29/2019 Ch 1 - Management Functions, Skills
http://slidepdf.com/reader/full/ch-1-management-functions-skills 3/21
Management Functions (cont’d)
7/29/2019 Ch 1 - Management Functions, Skills
http://slidepdf.com/reader/full/ch-1-management-functions-skills 4/21
Management Functions (cont’d)
7/29/2019 Ch 1 - Management Functions, Skills
http://slidepdf.com/reader/full/ch-1-management-functions-skills 5/21
Management Functions (cont’d)
7/29/2019 Ch 1 - Management Functions, Skills
http://slidepdf.com/reader/full/ch-1-management-functions-skills 6/21
Management Skills
Technical skillsThe ability to apply specializedknowledge or expertise.
Human skillsThe ability to work with, understand,and motivate other people, bothindividually and in groups.
Conceptual SkillsThe mental ability to analyze anddiagnose complex situations.
7/29/2019 Ch 1 - Management Functions, Skills
http://slidepdf.com/reader/full/ch-1-management-functions-skills 7/21
Effective Versus Successful Managerial
Activities (Luthans)
1. Traditional management
• Decision making, planning, and controlling
2. Communication
• Exchanging routine information and processingpaperwork
3. Human resource management
• Motivating, disciplining, managing conflict, staffing,and training
4. Networking
• Socializing, politicking, and interacting with others
7/29/2019 Ch 1 - Management Functions, Skills
http://slidepdf.com/reader/full/ch-1-management-functions-skills 8/21
“Effective” vs. “Successful” Managers….
7/29/2019 Ch 1 - Management Functions, Skills
http://slidepdf.com/reader/full/ch-1-management-functions-skills 9/21
So….What is Organizational Behavior?
7/29/2019 Ch 1 - Management Functions, Skills
http://slidepdf.com/reader/full/ch-1-management-functions-skills 10/21
Systematic Study
We are looking for “overall” relationships….
YOUR experience may not fit with a particular OBtheory. THIS IS COMMON! However, we are
looking for patterns….
Behavior is “generally” predictable
There are differences between individuals
There are fundamental consistencies in behavior There are rules (written and unwritten) in almost
every setting
7/29/2019 Ch 1 - Management Functions, Skills
http://slidepdf.com/reader/full/ch-1-management-functions-skills 11/21
Contributing Disciplines to OB
Psychology
Sociology Social Psychology
Anthropology
Political Science
7/29/2019 Ch 1 - Management Functions, Skills
http://slidepdf.com/reader/full/ch-1-management-functions-skills 12/21
There Are Few Absolutes in OB
ContingencyVariables x y
7/29/2019 Ch 1 - Management Functions, Skills
http://slidepdf.com/reader/full/ch-1-management-functions-skills 13/21
Challenges and Opportunity for OB
Responding to Globalization Managing Workforce Diversity
Improving Quality and Productivity
Responding to the Labor Shortage
Improving Customer Service
7/29/2019 Ch 1 - Management Functions, Skills
http://slidepdf.com/reader/full/ch-1-management-functions-skills 14/21
Challenges and Opportunity for OB (cont’d)
Improving People Skills
Empowering People
Coping with “Temporariness”
Stimulation Innovation and Change
Helping Employees Balance Work/Life Conflicts Improving Ethical Behavior
7/29/2019 Ch 1 - Management Functions, Skills
http://slidepdf.com/reader/full/ch-1-management-functions-skills 15/21
The Dependent Variables
x
y
7/29/2019 Ch 1 - Management Functions, Skills
http://slidepdf.com/reader/full/ch-1-management-functions-skills 16/21
Key Examples of Dependent Variables
7/29/2019 Ch 1 - Management Functions, Skills
http://slidepdf.com/reader/full/ch-1-management-functions-skills 17/21
The Dependent Variables (cont’d)
7/29/2019 Ch 1 - Management Functions, Skills
http://slidepdf.com/reader/full/ch-1-management-functions-skills 18/21
The Dependent Variables (cont’d)
7/29/2019 Ch 1 - Management Functions, Skills
http://slidepdf.com/reader/full/ch-1-management-functions-skills 19/21
The Dependent Variables (cont’d)
7/29/2019 Ch 1 - Management Functions, Skills
http://slidepdf.com/reader/full/ch-1-management-functions-skills 20/21
The Independent Variables
IndependentVariables
Individual-LevelVariables: ability,IQ, personality,
etc
OrganizationSystem-LevelVariables: org
culture, HR
Group-LevelVariables:Teamwork,
leadership, etc
7/29/2019 Ch 1 - Management Functions, Skills
http://slidepdf.com/reader/full/ch-1-management-functions-skills 21/21
SUMMARY
Managers need to develop their interpersonal (people
skills) to be effective in their jobs.