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CEVI Annual Report FY 2010

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Page 1: CEVI Annual Report FY 2010
Page 2: CEVI Annual Report FY 2010

Table of Contents3....A Decade of Transformation Introduction

4....10th Year Anniversary Celebration

5....About CEVI

6....A Message from the President

7....A Message from the Executive Director

8....A Note from VisionFund President and CEO

10...The Board of Directors

12....Fiscal Year 2010 Highlights

14....Endorsing Quote from Finance Manager

15....To Have a Servant’s Heart: The Essence of Customer Service

16....Four CEVI Branches Opened in 2010

17....What is Most Significant Change?

18....CEVI Receives Gold Award

19....Kiva’s Asia-Pacific Conference

20....The 5th Entrepreneurs Congress Agro-fair 2010

21....CEVI Supports MMS Branch Managers’s Training

22....BOT Development Training

23....VFI Leaders Visit CEVI

24....CEVI Coverage Areas

25....CEVI Product Portfolio

26....Child Well-being Outcome

30....Endorsing Quote from Area Manager

31....Clients Success Stories

36....Endorsing Quote from HR Manager

37....Report of Independent Auditors

38....Statements of Assets, Liabilities, and Fund Balance

39....Statements of Income and Expenses

40....Statements of Changes in Fund Balance

41....Statements of Cash Flows

42....Network and Partners

Page 3: CEVI Annual Report FY 2010

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A DECADE OF TRANSFORMATIONTen years ago, there

was one man, whobelieved that the poor is

bankable. So, he started a microfinance organization, which offers

small loans to the poor in rural andurban communities.

Ernesto Macabenta former ExecutiveDirector of Community Economic Ventures

Inc. (CEVI) officially established theorganization in August 2000. His advocacy on

empowering the poor continues to surge in theblood of his former colleagues and to every veinof the current CEVI employees.

Under his leadership, the CEVI has achievedsustainability and able to promote transformationin the lives of the people it served.

The Road Towards Growth

Despite the global financial crises and economicdownturn in the past, CEVI’s operations remainsteadfast and stable. Based in Bohol, the CEVIcontinues to grow in size with 26

branches, 234 em- ployees andmore than 34,000 clients

nationwide.

Indeed, there is atransformation that isgoing on. Some of ourclients have testified howtheir lives have changed as theygrow their business through CEVI.And this transformation won’t bepossible without the people who gavetheir commitments, time and dedicatedservice, to uphold its beautiful cause.

About the Cover

The person in the cover page is MarijenConstantino, who is currently in her 5th cycleas a CEVI borrower. Marijen is from the townof Dauis. She is 32 years old, married and has5 children.

To make a living, Marijen owns & operates afishing business. While not the only means forgenerating revenue, the main source ofincome for the business comes fromoperating a fishing boat to catch and sellassorted fish to the market. Marijen hasbeen engaged in her business for over 4years.

Marijen joined CEVI to gain access tofinancial services to help improveher living situation and ability toengage in business activities.

Page 4: CEVI Annual Report FY 2010

10TH YEAR ANNIVERSARY CELEBRATION

During the month of August, theCommunity Economic Ventures Inc.(CEVI) regional branch offices in Luzon,Visayas and Mindanao held differentactivities with their Area Managers andArea Accountants to celebrate the CEVI10th Year Anniversary.

At CEVI head office, they celebrated theanniversary by conducting an activitysimilar to the popular TV show “TheAmazing Race”. They were divided intofour teams. Each team went to 12different locations and has performedvarious tasks until they reached the finishline of the race.

Indeed it was a moment of fun that hasbeen shared together by the CEVIemployees. After the race, a programfollowed, which was attended by thestaff coming from CEVI head office,Tagbilaran, Talibon, Trinidad, Ubay andCarmen branches. They offereddevotional prayer and thanksgiving forall the blessings that they have receivedin the past 10 years.

CEVI staff members in Mindanao, Luzon,Visayas 2 and Visayas-3 also celebratedthe anniversary through holding an out-of-town fellowship.

Page 5: CEVI Annual Report FY 2010

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ABOUT CEVI

VISIONPeople Experiencing Fullness of Life.

MISSIONAs a sustainable Microfinance Institution,we follow Jesus Christ in promotingtransformation in the lives of poor families and communities through the provision ofappropriate microfinance services with values formation, training and consultancy.

SOCIAL MISSIONServe the economically active poor by providing appropriate & quality microfinanceproducts & services to help their business.

The Community Economic Ventures, Inc. (CEVI) is aChristian, non-stock, non-profit, non-governmentorganization. It is organized to respond to theneeds of micro-entrepreneurs engaged intrading, manufacturing and service-typebusinesses through provision of financial andtechnical assistance.

Aimed at developing sustainability andalleviating poverty, CEVI provides smallbusinesses a better alternative to access credit,build-up capital and generate savings. CEVI alsoextends appropriate consultancy services andtrainings to its clients.

A partner of VisionFund International (VFI) and World Vision Development Foundation(WVDF), CEVI continues to explore methods to increase outreach to people inimpoverished regions, including communities that have been financially excludedbased on ethnicity and religion.

Page 6: CEVI Annual Report FY 2010

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2010 was a banner year for the CommunityEconomic Ventures, Inc. (CEVI) in terms oforganizational effectiveness that redoundsto the benefits of its more than 34,000 clients.For this, we are truly grateful to the Lord. Thebanner year happened because Godblessed all our good intentions and actions.To God be the glory!

CEVI is a sister organization of World Vision.CEVI and World Vision both seek to be usedby God to bring about transformation in thelives of people, so they can live life to itsfullest as Jesus promised in John 10:10. Forthree consecutive years, CEVI hasmaintained the highest rating in itsintegration with World Vision. This means thetwo organizations have become a unitedand cohesive force, complementing eachother’s programs, for the good of the peoplethey serve.

MESSAGE OF THE PRESIDENT

Reaching out to more people and providingmore quality services drive the engine ofCEVI as a microfinance organization andignite the passion of its leaders and staff allover the country. It has piloted an IslamicFinancing Program hopes to serve moreMuslims in the coming years. It has increasedits portfolio by 60% and to date has 34,097borrowers.

CEVI has maintained strong partnership withfunding networks in and outside of thePhilippines. For instance, because of itsmembership in KIVA and Micro, it was ableto generate funds of more than P145 million.CEVI has expanded its networks with BPIGlobe, PCFC, PLANIS and LBP.

Managing funds is as crucial as obtainingthem. As a Christian organization, CEVI putsheavy emphasis on good stewardship ofresources entrusted to it. CEVI hasmaintained high standards for both internaland external audits. Results of these auditshave shown that CEVI upholds a highstandard of integrity, transparency andaccountability.

Any organization is only as good as itspeople. Last year, CEVI implemented aManagement Strengthening Program tofurther equip its managers to perform withexcellence. As of now, eight of its managersare pursuing postgraduate studies. Ofcourse, a continuing spiritual strengtheningprogram for all staff is in place, becauseCEVI believes that good works flow from adeep relationship with God.

Indeed, to God be the glory, because He isthe true source of CEVI’s accomplishments!

ELNORA BAILEN AVARIENTOSBOT President, CEVI

Page 7: CEVI Annual Report FY 2010

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MESSAGE OF THE EXECUTIVE DIRECTOR

And to our partners that help contributeour success, the World VisionDevelopment Foundation andVisionFund International for theirunwavering support and guidance.

God Bless us all!

JONAR B. DORADO, CPACEVI Executive Director

A decade of transformation, this is how Iwould like to chronicle the impacts, thatCEVI has produced, in its provision offinancial services to the poor.

Indeed, the time has flown by so quickly,and I still remember the days when CEVIhas lived through the most challengingmoments in its operations. However,despite the difficult periods for CEVI,God’s power is truly evident, as I haveseen the dedication and commitment ofeach and every staff member, whocontinue to offer their skills and time toachieve sustainability and success.

Let me congratulate everyone forachieving another milestone in ouroperations. As we commence our 10th

year anniversary celebration, we will alsorenew our commitments for communityservice.

Thank you for the 10 years that we aretogether in preserving the integrity,stewardship and accountability of CEVI.We will continue to advocate forcommunity development, uphold clientprotection policy and child well beingprograms. We will also continue tomaintain quality operations and reachout more clients to contribute in thetransformation of those whom we serve.

Special thanks to CGAP for our GoldAward this year, this recognizes CEVI’sintegrity and transparency in reporting,and data collection of socialperformance.

Page 8: CEVI Annual Report FY 2010

I am delighted to share highlights and a review of the performance made by CEVI(Community Economic Ventures Inc) over the past year. As an affiliated microfinanceinstitution (MFI) of VisionFund International (VFI), CEVI has played an integral part inproviding financial resources to the entrepreneurial poor in the Philippines.

One of the notable significant highlights of 2010 has been CEVI’s achievement of theMIX Gold Award for excellence in social performance reporting. Each year, MFIsfrom around the world are ranked and reviewed by the Microfinance InformationExchange (MIX), a leading business information provider dedicated to strengthening

A Note from VisionFund President & CEO, Scott Brown

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Page 9: CEVI Annual Report FY 2010

the microfinance sector by providing transparent financialand social performance reports.

Social performance refers to the commitment to serve thepoor with products and services that meet thedevelopment needs of them and their families. I ampleased that CEVI has demonstrated excellent povertymeasurement through the adoption of the Progress out ofPoverty Indicator tool which has allowed them to refocustheir target on the poor and design appropriate productsand services.

Throughout the VisionFund network of 40 affiliated MFIs, 2010was also a year of exceptional growth. Globally 70,000additional loans were disbursed and in addition nearly halfa million children were positively impacted by ourmicrofinance services. At the close of the fiscal year, VFI’sglobal portfolio totalled US$341 million, while disbursing over750,000 loans.

CEVI was also a part of this exceptional growth. In 2009 theMFI disbursed over $7.8 million in loans to more than 21,000borrowers. CEVI’s microfinance efforts impacted over75,000 children and created or sustained nearly 39,000jobs. This increase in 2010 demonstrates CEVI’sachievement in impacting over 55,000 jobs andpositively improving the lives of 100,000 children.

As an affiliated MFI of VFI, CEVI has at its heart thedetermination and drive to make lasting change in thelives of the entrepreneurial poor; made possible throughthe power of small loans.

Sincerely,

SCOTT BROWN

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Page 10: CEVI Annual Report FY 2010

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THE BOARD OF TRUSTEES

Eduardo C. JimenezMicrofinance Consultant of the Bangko Sentral ng Pilipinas

Florelyn Plaza TiuWVI Sponsorship Operations Manager

Eduardo C. Jimenez is presently working as Microfinance Consultant ofthe Bangko Sentral ng Pilipinas. Looking at policy issues affecting thepractice of microfinance in the banking sector, he is also the HousingMicrofinance Consultant of the Asian Development Bank. Mr. Jimenezhas previously worked as consultant of United Nation (UN) and otherUN attached agencies.

Florelyn Plaza Tiu is the Sponsorship Operations Projects Manager ofWorld Vision International. She supports the Associate DirectorSponsorship Operations to enhance the effectiveness and efficiencyof field based sponsorship operations with the aim to enhance programimpact on children, their communities and donors through improvedsponsorship service performance, programming and related workprocesses.

Elnora Avarientos is the National Director of World Vision DevelopmentFoundation in the Philippines. She has extensive years of experience inWorld Vision and once responsible for giving support and guidance tonational directors and leadership teams in countries such as Cambodia,Indonesia, India, China and Papua New Guinea in enhancing theircapacity to lead, manage and deliver quality ministry, throughcoaching and mentoring.

Elnora B. AvarientosWVDF Executive Director

Page 11: CEVI Annual Report FY 2010

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Rommel Peter D. CaringalVFI Regional Director, Asia Pacific Region

Liberty B. RigorProgram Group Manager

Ardy RobertoChairman Salt and Light Foundation

Remedios N. GeraldesADP Program Quality Specialist for WVI-Asia Pacific Region

Rommel Peter Caringal is the VisionFund International Regional Director, inAsia Pacific Region. He provides leadership in the execution of Vision Fundstrategies involving 11 countries of Asia Pacific region. He has broadexperience in microenterprise / microfinance sector in the areas of settingup commercial companies, organizational management, product andservices development, human resource, organizational development,Management Information System (MlS), capacity building, boarddevelopment, various program innovations for greater sustainability.

Liberty Rigor is World Vision’s Program Group Manager since 1995. She is aCertified Public Accountant. Prior to her present position, she has worked asRegional Coordinator, Chief Accountant and Semi-Senior Auditor in WorldVision Manila area.

Ardy Roberto aside from being an author, he is also a producer of internationalaward-winning seminar. He is a co-founder and CEO of Salt & Light Ventures,Inc. Mr. Roberto have won many local and international awards for hisseminars.

Remedios N. Geraldes is an ADP Program Quality Specialist for World Visioninternational Asia Pacific Region since 2003. She provided support to theimprovement of transformational programming through the implementationof Transformational Development Indicators, building capacities for design,monitoring and evaluation of programs and facilitates intentional learningfor quality. She has been into different roles and responsibilities prior to herpresent position in World Vision.

Page 12: CEVI Annual Report FY 2010

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FISCAL YEAR 2010 HIGHLIGHTS!The year 2010 has posed a great challenge in achieving both our organizational

sustainability and stability. However, in light with economic crisis, which stunned ourlocal micro finance industry, we continue to grow and accomplish many things.

CEVI’s Mission and Vision statement was enhanced. We also developed our strategicplan, which includes Values and Integration, Impact and Inclusiveness, Sustainability

and Systems, Institution and Industry Building, Organizational Governance andStaff Well-being, Network and Resources.

VALUES AND INTEGRATION

CEVI has partnered with differentchurches to integrate spiritual nurturing ofclients in its operations. We piloted theIslamic finance product in Mindanao as weexpand our areas in the southern region.

During the third quarter of the fiscalyear, CEVI completed the module for theChristian Witness Initiative Program entitled“A Marketplace Spirituality Curriculum”. Thiswill be utilized in the conduct of Bible Studyin all CEVI Cluster Associations.

CEVI has provided loans to 34,097families during the end of fiscal year 2010. Ithas covered 17,286 families within ADP,which represent 51% of its total outreach.

56% of the total number of WVDFADPs were already covered by CEVI. Thisyear, three new ADPs were covered namely,DIADEM in Dulag Leyte, ADP Surigao Sur inSurigao and North East Bohol in Ubay Bohol.

CEVI created a child protectionpolicy, which was being disseminated andimplemented by all CEVI staff.

For two consecutive years, CEVIachieved an “A” rating in integration withWorld Vision.

IMPACT AND INCLUSIVENESS

CEVI conducted a Focus GroupDiscussion (FGD) to clients in order to seekfeedbacks on how to improve its productsand services.

The average loan disbursed by CEVIper client is Php 9,047. This means that CEVIis catering its services to people with lessincome.

100% of CEVI clients are enrolled inMicro-insurance program.

CEVI conducted a SocialPerformance Assessment on Child Well-Being Outcomes last October 2010. Datawere gathered through FGD using theCERISE SPI tool.

The Progress out of Poverty Index (PPI)tool has been implemented by CEVI sinceMarch 2006 in replacement of Means Test.This tool is used to determine if an MFI hasreached its target clients.

40% of CEVI’s new clients are belowthe national poverty line.

The Client Protection Policy wasenhanced and aligned along with CEVI’sbasic operating principles and existingemployees code of conduct. It wasimplemented last July 1, 2009. The policywas designed to ensure that clients andpartners are treated well with dignity andrespect while providing them highest qualityproducts and services.

Page 13: CEVI Annual Report FY 2010

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SUSTAINABILITY AND SYSTEM

Portfolio and Number of Borrowersincreased. This year, CEVI increased itsportfolio to PhP187 Million, a 60% boostcompared to last year. The number ofborrowers also increased by 30%.

From loan disbursed of Php 371 Millionof last year, CEVI increased its loan disbursedto Php 470 Million this year because ofexpansion of new branches.

IPAS and Sun System were alreadyused in recording and consolidating reports.

CEVI’s latest external audit result fromKPMG Philippines shows “ UnqualifiedOpinion”. This result reflects that CEVI hasmaintained its integrity, stewardship andaccountability as a Christian Microfinanceorganization.

INSTITUTION AND INDUSTRY BUILDING

CEVI is an active member of thePhilippines Social PerformanceManagement Peer Learning Community .

CEVI is a member of Micro-financeCouncil of the Philippines (MCPI) since 2002.This year, CEVI was elected as a Board andTreasurer of the MCPI. The MCPI is a networkof 44 institutions working towards the rapiddevelopment of the micro finance industryin the Philippines.

CEVI maintains a green rating in itsperformance in the VFI Global Standard forits effectiveness in providing financial andsocial services to the community. CEVI is alsowithin satisfactory in the PESO rating.

CEVI launched its official website.Please visit us at www.cevi.org.ph

ORGANIZATIONAL GOVERNANCEAND STAFF WELL BEING

CEVI has seven competent Board OfTrustees coming from different sectors andexpertise in Banking and Finance,Economics, Microfinance, Human Resource,Organizational Development, Program andEvaluation, Marketing, and Governance.

Leadership recognized by VFI. CEVIExecutive Director was awarded as one ofthe excellent performing CEOs in the VFInetwork. CEVI was invited to the World VisionInternational Triennial Council in KualaLumpur, Malaysia and was requested to beone of the resource persons on the breakoutsession about Social Performance. Also,VisionFund International CEO, Scott Brownand VFI BOT Chairman, Dick Richards visitedCEVI and affirmed its efforts to strengthenits operations, improve social performanceand integration with WVDF.

Management StrengtheningProgram implemented. A total of eight staffhas enrolled a postgraduate study for staffdevelopment and well-being.

NETWORK AND RESOURCES

Partnerships strengthened. CEVIcontinues to partner with KIVA , WorldVision ADPs, BPI Globe, PCFC, PLANIS,Mercantile, and Grameen Foundation.

Page 14: CEVI Annual Report FY 2010

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I started working in CEVI in 1999, a year before it was officially

registered to the Securities and Exchange Commission

(SEC) in the Philippines. In that year, we were only 15,

and we borrowed some supplies from World Vision

ADP in doing our transactions with the clients.

Indeed, God has abundantly blessed our

organization, because in 10 years, we were

able to live through the day-to-day

challenges in our operations. We have

opened 26 branches in the country and

employed additional workforce. CEVI has

grown really fast. This is also because of

hard work, commitment and dedicated

service of its staff.

JULIET R. ALMEDILLACEVI Finance Manager

“...we were able to live through theday-to-day challenges”

Page 15: CEVI Annual Report FY 2010

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When you’re in the business ofmicrofinance, you’re in the business ofrelationship building. Microfinanceinstitutions (MFIs) must rely on a vastnetwork of relationships betweenstakeholders – clients, lenders, donors,employees, etc – in order to providefinancial services to the poor and fulfilltheir other objectives.

Pastor Boris Joaquin, World Vision’sDirector of Publics in Ministry, shared hisinsight on how to exceed customers’expectations with Community EconomicVentures, Inc (CEVI) during an intensiveworkshop. Forty-seven CEVI staffmembers, including branch managers,area managers, and top management,met at JJ’s Seafood in Tagbilaran City todiscuss Customer Service 101.

CEVI is distinct from other microfinanceinstitutions in that it is a Christianorganization – prayer, stewardship, andservant-hood are core values that staffmembers uphold. Pastor Boris

elaborated on these values, explainingto the staff that when they deal withclients, they are:

1. Dealing with the image of God. Clients are created by God andtherefore are extensions of God. Byserving them well, the staff are servingGod.

2. Using God’s resources. They thereforeneed to become good stewards of Hisresources and be responsible whenmanaging them.

3. Serving as ambassadors of Christ. Jesus Christ is a king who died for hispeople, so at a minimum the staff shouldgive good customer service to theirpeople.

These 3 principles set the tone for theduration of the training, and as wediscussed the importance oftransformational relationships (asopposed to transactional relationships) in

To Have a Servant’s Heart: The Essence of Customer Service

CEVI employees and Boris Joaquin, WVDF Director of Publics in Ministry during ExceedingCustomers’ Expectations Seminar

Page 16: CEVI Annual Report FY 2010

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Four CEVI Branches Opened in 2010

In the midst of economic turmoil in thecountry, inflation and other hurdles ofprogress, CEVI’s dedication in helping thepoor has never falter.

True to its goals, the CEVI program hasthe potential to empower theeconomically challenged men andwomen. With a decade of experience onmicrofinance services, the CEVIoperations continue to grow in size.

For 2010, four new branches of CEVI werelaunched. They are located in Isulan,South Cotabato, Isabel Leyte, Barili Cebu,and Nabunturan, Compostela Valley.

Mr. Edwin Crescencio, CEVI OperationsManager shared the organization’s plansfor the fiscal year 2011. He said that thedirection of CEVI is to open morebranches in 2011. The locations are:Cagayan, Tacloban, and in Mindanao.

“We have been doing our best toachieve our goals”, he said. “ And we arealready preparing to do more outreachfor next year”, he added.

The addition of four branches not onlybenefited the clients but also providedemployment to our fellowmen.

CEVI currently operates 26 branchesacross the Philippines.

building customer loyalty, we wereinspired by Biblical references.

The mood was light, filled with laughter,jokes (which Filipinos are very fond of!),and stories – the staff eager to learnabout the ‘11 Powerful Keys to ExcellentCustomer Service.’ Through role playingand the sharing of experiences, wegained additional knowledge abouthow to cope with challenging customers.

As the day came to an end, we reflectedon the timeliness of the customer servicetraining. One manager shared hisexperience of losing a customer, “sakitkaayo, it’s painful!” he said.

Referencing a commercial in whichManny Pacquiao (Filipino boxingchampion and politician) promotes apain relieving product, CEVI’s ExecutiveDirector Jonar Dorado followed with,“After that painful experience comes theprocess of recovery and healing, theprocess of improving. There is a changegoing on.”

There is a change going on in CEVI’sapproach to customer service andalthough during my borrower visits in thetown of Baclayon I received nothing butpositive feedback from clients, CEVI ismaking strides to raise the bar in terms ofcustomer satisfaction.

by: Kaajal Laungani, Kiva Fellow

Page 17: CEVI Annual Report FY 2010

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were able to develop their leadership skills andbecame confident in leading. They becameprayerful and able to reflect the Word of God.

(SELECTED STORY DURING MSC Session)Story of Ms. Hyacinth Revilles, CEVI Staff.

After the death of my father, my relationship withGod has broken. I have this disappointmenttoGod because my constant prayer unto Himwas to keep my family healthy.

When I joined CEVI, my intention was towork onlyso that I could feed my stomach & my family. Inever go to church anymore and I never prayedeven though I came from a very religious school.I neglected God.

Then Pre-Selection Training came. I consideredthat activity a very important thing because itbrought me back to the arms of God. As we werecontemplating on the Bible verses, I realized howfoolish I was in questioning God’s plans for mylife and family.

I can truly say that, through CEVI, my relationshipwith God has restored. I understand now thatwhat happened to my father was His purpose

Taken during MSC workshop at CEVI Head Office

Developed by Rick Davies and Jess Dart, theMost Significant Change (MSC) technique issimply story telling. It involves contemplating atthe past and reflecting on the changes that aperson has experienced, and sharing the mostsignificant of these changes to a group.

Last October 22, 2010, the CEVI conducted theMost Significant Change (MSC) workshopamong its employees at the CEVI head office togather and document stories of transformation.

During MSC workshops, the CEVI employeeswere asked to reflect on the changes that theyhave experienced after they joined theorganization and respond to the MSC question.

In small groups, with 4 to 5 members per group,CEVI staff shared their stories and the mostsignificant changes in their lives.

The MSC results have revealed that most CEVIstaff recognize God’s presence in their lives,some has acquired deepening faith/relationshipwith God, became close to their families,developed the habit of reading and reflectingon the Bible while others were able to relate withtheir co-employee. Some also said that they

What is Most Significant Change?

Page 18: CEVI Annual Report FY 2010

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CEVI Receives Gold Award

CEVI received a Gold Award from ConsultativeGroup to Assist the Poor (CGAP) for 2010 SocialPerformance Reporting to MIX last July 29, 2010during the Beyond Micro-Credit Conference atApo View Hotel, Davao City. This is a recognitiongiven to MFIs who provide reports on a set ofsocial performance monitoring indicators thathave been developed and refined through theSocial Performance Task Force.

The Social Performance Reporting Awards,established in 2009 by CGAP together with theFord Foundation, the Michael & Susan DellFoundation, and the Social Performance TaskForce, and administered by the MicrofinanceInformation Exchange (the MIX). It provides ayardstick for those wanting to assess an MFI’scommitment not only to showing progress inhelping their clients, but also to supporting staff,and protecting the environment.

There are three levels of recognition:

CERTIFICATE: awarded to MFIs that complete theSocial Performance Reporting Report

SILVER AWARD: awarded to MFIs that completethe report, and also provide full data on povertymeasurement

GOLD AWARD: awarded to MFIs that completethe report, provide data on povertymeasurement, and have a social rating thatincludes auditing of the poverty tool used by theMFI through which CEVI got the highest level ofrecognition.

For two consecutive years, CEVI was recognizedby CGAP for its integrity and transparency inreporting and data collection of socialperformance. CEVI received a Silver Award in2009 and a Gold award in 2010.

Shella Gumaod Dellosa, CEVI Social Performance Officer received the award during BeyondMicroCredit Conference in Davao City.

and plan for me to grow and be morehardworking. I was guilty and I really askedforgiveness for my abandonment of His plans. Idid not allow Him to control everything in me.

Now that I’m with CEVI, I became eager to knowHim more. I even know how to pray loud andread the Bible.

When I came to know God, I changed my viewsin life. Whenever I have a problem with myfamily, I know that God is in control. I learned tocontinue trusting His ways and keep holding hispromise to me, that at whatever point of mylife “He will never leave me nor forsake me”. Iknow that God has prepared better things forme.

I thank God that I became part of this beautifulfamily of CEVI.

Page 19: CEVI Annual Report FY 2010

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More than 100 people in the microfinancesector from over 40 different organizations,from Mongolia, Cambodia, Indonesia andthe Philippines, gathered at Kiva’s Asia-Pacific Conference in Manila. The weeklongevent marked the first time that many ofKiva’s partners from all over Asia, as well asother microfinance organizations, were ableto come together in one place. Thoughmany issues were discussed, the conferencewas devoted largely to the topic of socialperformance.

Measuring social performance has becomean increasingly important topic in themicrofinance sector. Headlines on highinterest rates and over-indebtednessquestion how and if microfinance institutions(MFIs) are looking out for the best interest oftheir clients. As with most Kiva lenders, theybelieve in microfinance as a povertyalleviation tool. A tool to help thecommunities it serves by lending money toentrepreneurs to grow their businesses, andimprove their incomes. They hope that theirmoney is going to MFIs who are looking outfor the borrowers, not profiting off theirbacks. But how can they be sure? How dothey know an MFI is achieving its socialgoals? And as an MFI, how can you monitoryour social performance?

The conference, sponsored by Kiva, theMicrofinance Council of the Philippines andSPACE, focused on how MFIs can usedifferent tools to ensure they are living up totheir social mission. The two tools discussedwere CERISE (Comité d’Echanges deRéflexion et d’Information sur les Systèmesd’Epargne-crédit) SPI (social performanceindicators), and the Client PovertyScorecard.

In one of the sessions, Ms. Shella G. Dellosa,CEVIs Social Performance ManagementOfficer, presented the CEVIs processes inusing the PPI tool and responded to thequeries of other MFIs who participated theconference. The Progress out of PovertyIndex (PPI) tool has been implemented byCEVI since March 2006 in replacement ofMeans Test.

Kiva has requested all field partners tocomplete the CERISE SPI Assessment by theend of the year. Though the majority ofKiva’s field partners see value in socialperformance management (SPM) – andmany have already taken strides toincorporate social performance into theirdaily operations.

Kiva’s Asia-Pacific Conference – Social Performance, Poverty Assessment

L-R, MorrisonHendrik Riwu Kore, Ruby Jane Alcantara, Shella Dellosa, Kaajal Laungani,Florideck Pajarillo, Orlando Ducay Jr. during Asia-Pacific Conference in Manila.

Page 20: CEVI Annual Report FY 2010

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With SPM, an MFI can ultimately hone in onwhat is important to their clients and betterserve the needs of target clients moreeffectively to build customer satisfactionand loyalty. This can also lead to increasedcompetition in the microfinance sector.

In the meantime, Asia appears to be aregional leader in social performancemeasurement. Several of the MFIs at theconference have hired staff specifically tomanage their social performance, and afew organizations have been implementingthese tools in recent years.

(1) CERISE SPI is a tool that “assesses thesocial performance of MFIs by evaluatingtheir intents and actions.” Rather thanevaluating the impact an MFI has on itsborrowers, it measures whether the institutionhas the policies and processes in place toattain its social goals. The CERISEquestionnaire focuses on four themes:Targeting & Outreach, Products & Services,Benefits to Clients and Social Responsibility.It asks specific questions including: Does theMFI serve clients in rural areas? Does the MFIallow local branches to adapt their productsand services to clients’ needs? And does theMFI have a formal policy on how clientsbenefit from the profits generated by theMFI? Together these questions (and more)help create a scorecard on the MFI’s socialperformance. And the social performancesnapshot that the tool generates can helpan institution set new goals.

(2) The Client Poverty Scorecard is a versionof the more commonly used PPI (Progress outof Poverty Index – Grameen) or PAT (PovertyAssessment Tool – USAID), which can be usedto target services and measure povertyalleviation over time by an MFI. It allows MFIsto continually or annually rank a borrower’spoverty level based on key indicators. Thescorecard focuses on five metrics: Housing,Health & Nutrition, Education, Utilities andAssets. These metrics can be further tailoredto a specific group/region by inserting astandardized coefficient to allow for betterreporting on individual poverty levels. A

The 5th Entrepreneurs CongressAgro-fair 2010

CEVI hosted the 5th Entrepreneurs CongressAgro-fair in Alcantara, Cebu last August 13,2010. Five other municipalities namely,Dumanjug, Ronda, Moalboal, Badian, andAlegria took part in the activities andlectures.

Indeed, it was an opportunity of meetingother entrepreneurs and knowing theirproducts well. CEVI clients also builtrespective booths adorned with agriculturalproducts. There were also prizes for the bestbooths.

Mr. Gaudioso Calibugan, Quality IntegrationOfficer of CEVI shared his experience duringthe congress. He said that, “ It is good thatwe were able to showcase the creativity ofour clients. I am very pleased that livelihoodtrainings were included in the program. I amlooking forward for CEVI to conduct anotheractivity like this in the future.”

On the other hand, Mr. Zeno Paquibot, AreaManager of Visayas 2 also expressed hismodest appreciation to the organizers. “Itruly appreciate CEVI Moalboal staff forhandling everything well for this activity. Thisis huge activity and it’s humbling to knowthat we did it successfully”, he said.

The participants learned a lot as they werebeing discussed about Hog Raising, BusinessMarketing Strategies, Food Processing, andOrganic Farming. The speakers of theactivity were from TESDA, Feed MillCorporation, and World Vision.

scorecard is best used to measure povertyimprovement as it is simple, inexpensive,transparent, objective and accurate. UnlikeCERISE SPI, this scorecard does not rate thepolicies of the MFI but provides a tool todirectly measure its social impact on itsborrowers.

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With the need of leadership training in everyorganization for career development, theMitra Masyarakat Sejahtera (MMS) hasvowed to intensify its effort to educate andequip their people on manager’s training.

As one of its action plans, MMS sponsoredthe three-day Branch Manager’s Training fortheir supervisors and managers on July 14-16, 2010 at MMS Office in Jakarta, Indonesia.

A microfinance subsidiary of World VisionIndonesia, MMS is part of VFI’s developmentassistance effort in providing financial helpfor the small entrepreneurs well being.

Mr. Floredick Pajaril lo, VFI BusinessDevelopment Manager, led the training indiscussing the Branch Management andDelinquency Management with the help ofCEVI Human Resource Manager, Ms.Madeline Guibao.

“Through this training, I was able to learn thedynamics of MMS that can also bereplicated here in CEVI,” Guibao said.

The 14 participants were trained todemonstrate improved managementfunctions and apply innovativemanagement techniques to help nurtureand develop staff competencies.

CEVI Supports MMS Branch Manager’s Training

Page 22: CEVI Annual Report FY 2010

VisionFund International (VFI), themicrofinance subsidiary of World Vision hasconducted Board Development Trainingfor Community Economic Ventures Inc.and VFI Indonesia last July 1-2, 2010 at theMeralco Management LeadershipDevelopment Center (MMLDC), in AntipoloCity, Philippines.

The training aimed to develop theeffectiveness of the Board in the VFIaffiliated MFIs as they perform their crucialrole in the organization.

Jemimah Muturi, VisionFundInternational Director of CorporateGovernance was the resource personof the training. This is the first time thatthe VFI has conducted joint BoardDevelopment Training for CEVI and VFIIndonesia.

The Board has appreciated the trainingand believed that the knowledge thatthey gained can usefully supplementits ability for better governance in theorganization.

CEVI and VFI Indonesia Joint Board Development Training

Page 23: CEVI Annual Report FY 2010

VisionFund International (VFI) CEO andPresident, Scott Brown, VFI BoardChairman, Dick Richards, and VFI BoardSimon Mckeon were on a brief visit to thePhilippines and to CEVI last August 2010.

The CEVI Executive Director, Jonar. B.Dorado warmly welcomed the three VFIleaders, and had meaningfulconversation with them about CEVI andits operational highlights.

They later toured and visited some of theCEVI borrowers to know about how theirbusinesses affecting their lives and family.They also have the opportunity to meetthe senior management of the WorldVision Philippines and the officers of theASIAN Development Bank.

“ Indeed it is a privilege to be visited bythree of the pillars of VFI. This truly showsof our strong integration with them as wellas the depth of our partnership”, Mr.Dorado said.

The visit has concluded successfully. Itunderscores the strength and breadth ofthe relationship of CEVI, World Vision andVFI.

VFI Leaders, Visit CEVI

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CEVI Currently Operates 26 BranchesAcross the Philippines

Page 25: CEVI Annual Report FY 2010

CEVI PRODUCT PORTFOLIO

Women Outreached

89%

CEVI offers four loan products catering to economically active poor namely Yaman, CROP,BABE and Asenso loan. Yaman loan product that targets micro-entrepreneurs involved intrading and commerce has covered 46.78% of the portfolio that is offered in almost all of thebranches nationwide. Crop Loan on the other hand is second, 42.86% that targets micro-entrepreneurs involved in farming.

The Asenso Loan, which targets the small and medium scale entrepreneurs, existing or newclients with greater need of capitalization in their businesses is 7.73% in terms of portfolio.While BABE Loan in Bais, Estancia, and Sara Ilo-ilo that targets micro-entrepreneurs involvedin hog raising is 2.63%.

Job Created and Sustained

55,000

Children Impacted

102,535

SOCIAL PERFORMANCE

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Page 26: CEVI Annual Report FY 2010

Philippine Team during IDEERS Competition

When Gerald Job Tumale’s Motherbecame a client of CommunityEconomic Ventures, Inc (CEV), hebegan to notice a change in his familylife. “When my mother joined CEV, Inoticed more encouragement from her,especially when we were dealing withothers. She urged us to be moreambitious in life and to be more activein the community. In my personal life, Iwould study, but learned to put God firstin every area of my life,” he says. “It isokay for me that she has taken a loanfrom CEV because my family canprovide for their needs. We have seenimprovements in our living with clothingand food.”

One of the reasons why the TumaleFamily transferred from Sierra Bullones toTagbilaran was so their children couldget better schooling. The move wasdifficult, especially since they had toslowly build their home from a small tent,adding posts one at a time and payingfor their lot on installments. Though the

family has had financial difficulty, theeldest son, Gerald says, “I knew Godwould allow me to go to college – I didn’tlose hope even though I knew my familymight not be able to afford. My plan wasthat if we can’t afford it, I will apply forscholarships. If the scholarships didn’twork out, I planned to be a striver.”Gerald’s positive attitude andperseverance paid off when he wasawarded a full scholarship to Bohol IslandState University where he currently is anhonor student.This past September, Gerald Job Tumale,21 years, was invited to compete in anengineering competition held at theTaiwan National Center for Research onEarthquake Engineering (NCREE).Gerald, a civil engineering student,expressed his enthusiasm saying, “I felthappy and excited to have theopportunity to be there for thecompetition. I was also excited andnervous to be traveling alone for the firsttime.”

Though Gerald was proud to berepresenting his school and his country inthis competition, he grew a bitconcerned when he learned that hisuniversity had insufficient funds to supporthis travel. Therefore, he beganproactively seeking support from NGOsand other organizations. Gerald’sMother, Mrs. Tumale, sought aid for herson from CEV. When they received wordthat CEV would be able to provide someassistance, “we felt happy and thankfulto God. God gave us a solution,” saysGerald. He was glad he would be ableto cover the expenses for competition.

While in Taiwan for the competition,Gerald describes an exciting atmospherewhere many contestants and coaches

Child Well-being Outcome

26

Page 27: CEVI Annual Report FY 2010

Gerald is an honor student at the BoholIsland State University. He will begraduating in March 2011.

This is our interview with Gerald regardinghis competition, family, and the supporthe received from CEVI.

Can you tell me a bit about thecompetition that you attended?

The competition called “Introducing andDemonstrating Earthquake EngineeringResearch in Schools (IDEERS)” took placeat the Taiwan National Center forResearch on Earthquake Engineering(NCREE) from September 24-26, 2010.Gerald had undergone severalelimination rounds at my university, andafter passing those rounds he wasselected to compete against 42contestants in this internationalcompetition. This was the first bigcompetition he has attended so it wasvery exciting.

How did you feel when you were invitedto this competition?

He felt happy, excited and grateful forthe opportunity to attend thecompetition. It was also his first timetraveling outside of the Philippines so hewas excited for that, yet nervous.

Did you have any concerns about notbeing able to attend the competition?

Yes, the financial support from the schoolwas insufficient so we had to makesolicitations to NGOs and otherorganizations.

What was your response when CEVIoffered financial assistance?

“I was very happy and thankful to God.God gave us a solution. At first it was aproblem for me because my familycould not cover the expenses.”

were focused on engineering the bestmodel buildings for the shake tablecontests. For 6 ½ hours, teams worked tomodel buildings out of small woodpieces, glue, rubber bands and paper.The Philippines team ranked 12th placeout of 42, a huge victory indeed!

Traveling to Taiwan for the internationalearthquake engineering competitionwas truly an eye-opening experience forGerald and his peers. In Gerald’s words,“After the competition I felt happy andself-fulfilled. I really enjoyed learningabout another culture, meeting otherpeople, and was proud to represent mycountry.” Competing in the IDEERS(Introducing and DemonstratingEarthquake Engineering Research inSchools) competition was a hugeaccomplishment, though Gerald hasmuch bigger dreams and aspirations inmind. After he graduates from his course,he hopes to put his degree into practiceso he can help his family. Gerald alsohas a big heart and wants to help theministry and be involved in church. Hewants to set a good example and helpother people in the community.

As the interview came to a close, Geraldleft us with a few last words: “My adviceto other students and children is tobelieve in God and grab opportunitiesthat come your way. Keep praying toGod and leave everything to Him. Strivefor your dreams and work toward yourplans. Thanks to CEV and other fundingagencies that helped me to go toTaiwan. Thanks to God. Thanks to theschools who gave me and students thechance to be involved in internationalcompetitions.”

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Page 28: CEVI Annual Report FY 2010

Can you describe your experience at thecompetition? During the competition wewere very excited, especially when wehad to submit our entry (?). It was excitingto see the other contestants andcoaches. We were given 6.5 hours tomake our models using thin pieces ofwood, glue and rubber bands. Then theycollected the miniatures and placedthem on a shaking table, testing ourstructure’s ability to stay intact at different(seismic??) levels. We placed 12th out of42 entries.

How do you think your brother’s feel thatyou were able to compete? I think mybrothers (7 and 17) are proud of mebecause I was chosen to represent mycountry (in this competition).”

What stands out to you most about theexperience? After the competition, I feltvery happy. Attending the competitionwas a self-fulfilling experience – I wasable to learn about a new culture, meet

people from many different countries,and proudly represented my country inthis international competition.

Now switching gears, how do you feelabout your mother taking loans fromCEVI? It is okay for me because myparents can provide for the needs of ourfamily. The weekly payments aremanageable also.

Have you observed any changes in theway your mother manages her businessafter she joined CEVI? I have noticedthat our family has become better atbudgeting since the payments to CEVIare weekly. The loan from CEVI has beenespecially helpful during needy times.Additionally, we have developed agood relationship with the otherborrowers and their families. It has beena good social improvement for us andbrought our community closer.

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Gerald and family at CEVI Head Office

Page 29: CEVI Annual Report FY 2010

29

Have you observed changes in yourhousehold?Yes, from the return in profits we haveseen improvements in our living situation,also in terms of food and clothing.

Mom: I can better meet the needs of myfamily now. I was able to start my foodprocessing business and sell lots of snackslike banana chips, sampaloc (tamarind)candy, and other delicacies like kamote(sweet potato) candy. I can providebetter food to my family and also fundtheir education and set money aside fortheir allowance.

Do you and your siblings help yourmother with her business?Yes, on Saturdays we help her make foodproducts.

What are your hopes and dreams/aspirations?I will be graduating from my course inMarch and I would like to get a job tohelp my family. In terms of my spirituallife, I want to help the ministry and helpin church. I want to help my brothers andother people.

How has CEVI impacted you (i.e.values)?When my Mom joined CEVI I had moreencouragement, especially whendealing with others in the community. Iam living more ambitiously. In mypersonal life, I really focus on my studiesbut I put God first in every aspect of mylife.

If there is any advice you can give toyoung people growing up in thePhilippines, what would it be?I would tell them to keep a strong faith inGod and to grab any opportunities. Keeppraying to God and leave it to Him.

Do you have anything else you would liketo share? I would like to thank CEVI andthe other funding agencies that helpedme to go to Taiwan. Their support reallyhelped with financial matters. I would liketo definitely thank God and to thank myschool for the opportunity for myself andother students to get involved in theinternational competition.

I knew God would allow me to go tocollege – I didn’t lose hope even thoughI knew my family might not be able toafford. My plan was that if we can’tafford it, I will apply for scholarships. If thescholarships didn’t work out, I plannedto be a striver.

More about Gerald and his family:

The family originally lived in Sierra Bullones(80 km from Tagbilaran) and after highschool, they transferred to Tagbilaran sothat Gerald could pursue his educationat the university (it’s one of the reasonsthey transferred). It was expensive totransfer but worth it because he receiveda full scholarship to the university.

Gerald also received a scholarship forthe University of the Philippines butunfortunately, the family was unable toafford the Php 10,000 to cover hisexpenses.

It was difficult with one son in college andone son in high school so Mrs. Tumalebegan to deliver food to clients. Herhusband, a carpenter, began to buildtheir small house – a one-room tent. Theyslowly began adding posts and slowlywere able to pay for the lot oninstallments. In 2007, Mrs. Tumale beganattending seminars with the InternationalCare Ministry of the Philippines, Inc.(ICMPI) and eventually began to teachpre-school.

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30

CEVI is not just a micro-finance that caters the financial

and spiritual needs of its clients and staff. It is a ministry

with holistic vision for the people, which enable them

to experience fullness of life.

It was 2003 of March when I started joining in this

organization. From then on, I have learned so

much and acquired many skills. CEVI has

brought out the best in me not only as an

employee but as a leader as well.

CEVI will help you develop your confidence

to lead and discover your strengths in

doing your job.

GLENN C. ANCIANOCEVI Area Manager Visayas 1

“CEVI has brought out the best in me...”

Page 31: CEVI Annual Report FY 2010

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CLIENTS SUCCESS STORIES

Maria Serion is a mother of 9 children who alwaysbelieves that “Education is our key to besuccessful in life.”

She is a resident of Bulubundukin, Pulot CenterSofronio, Española, Palawan and has been aCEVI client for almost 4 years. At the age of 55,she never stopped aiming and dreaming for thefuture of her children. In fact, most of her childrenhave finished college. Three of her children arein college, two of which will graduate this March,and the other one is still in second year. With thehelp of her husband, Jovert Serion who is workingas a plumber, they are able to cover up for theschool expenses of their children.

Maria Serion has been managing a smallrestaurant (Carenderia) since 1980. She saw abig opportunity to cater the needs of theemployees of her town’s municipal hall, so shedecided to put up another restaurant in 1998within the area. Her child, who is married,manages her other restaurant situated in herhouse. Her family also has boarding house with15 students as occupant.

Currently in 9th cycle, Maria availed a loanamount of PhP 25, 000.00. In 2007, she received

her first loan from CEVI amounting to PhP 4,000.The loan was invested to her restaurant.

Her small restaurant has daily sales of P 3,000.00with revenue of P 1,000.00. This has helped herrepay her weekly due of Php 1, 511.00 and buythe educational needs of her children. “ The loanI borrowed did not only help my business butmost importantly it greatly assisted the educationof my 3 college students,” said Maria Serion.

She is a Chairman of their Cluster Association andof the Federation of Officers in 17-clusterassociations in Española. As a leader she neverforgets to encourage her members to beresponsible borrowers. CEVI molded her tobecome a good leader. She does her best toset a good example to her members and alwayslives her life full of inspiration.

Maria Serion is just one of the many CEVI’s clients,who are dedicated and committed to theirfamily. She dreamed of better future for herchildren and believed that her dreams will cometrue if it is accompanied with perseverance, hardwork and above all, trust in God.

Food and Education

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Living By the Sea

Nancy Rico is an entrepreneur that lives in theprovince of Bohol, particularly in one of theislands of Talibon, the Nocnocan Island. She isnow 33 years old and married to Gino Rico, a34-year old fisherman. They were blessed withtwo kids named Francis Robert and Gino Jr., ages5 and 1 year old respectively. Together theysupport each other in sustaining their every dayliving.

Nancy started her entrepreneurial journey withCEVI on year 2002. She needed a capital of15,000 Php to put up a variety store at her home.The amount was raised through her first loan inCEVI of 4,000 Php and her husband’s earningsfrom fishing shouldered the remaining. Nancykept on reloaning from CEVI and because she’sa good borrower, she was able to loan biggeramounts. Currently she has a loan of 26,000 Php.

She was not contented with her retail store. Shebought a fishing boat that cost about 100,000Php including the engine, air compressor, and

other fishing supplies. They used the boat tocatch fish, which gives her family additionalincome. Her husband also does “spear fishing”at the depth of the seas of Talibon. Through this,they are able to sell big fishes in Cebu. At theocean floor her husband also collects seacucumbers and different kinds of shells, whichthey sold for exports. To date, they haveacquired three fishing boats.

When asked how she managed her businessesand what challenges she met, she said that, shehas a storekeeper at her retail store who helpsher entertain the customers. She also hasdifficulty in managing her workers especiallywhen they keep borrowing money from her.

Nancy is happy that her children are healthy andher businesses are doing well. Her only hope forthe future is to put up a wholesale business, whichoffers more supplies at an affordable cost. In thisway, she could provide daily supplies not onlyfor her neighbors but to her family as well.

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Water is Everything

Water is life, without it, we will not survive. Whilemost of us have enjoyed the abundance ofwater in our homes, there are places in the worldwhere people have poor access of potablewater.

Camdas, Elnonok Banga, South Cotabato inMindanao is an upland area, which is blessedwith diverse vegetation. Farmers have grownrice, corn, bananas, coconut and rubber treeto support their families. They also grow cows,goats, carabao to be able to supplement theirincome. The community lacks resources ofpotable water.

Emelina Diaz, 50 years old farmer has utilized hertwo succeeding loans from CEVI to build a watertank. Her loan of 150,000PhP has provided cleandrinking water to more than 50 households in hercommunity including the local school andbarangay center. From her business, she earnsenough income to buy the family basic needs.

She has four children. Three of which havegraduated in college and the other one is stillfourth year high school. She plans to fund theeducation of her youngest child with theadditional income that the loan will provide. Inthe future, she hopes to continue expanding herbusiness and to take advantage of other incomeopportunities.

“I will not thirst and I will ensure that my familywill have enough clean water to drink and usein performing the daily chores in our home”, shesaid. “ Water is important to us and without cleanwater, our families would die and would gothirsty”, she added.

In addition to water, Emelina also started a farm,which has a size of eight hectare. She growscows, goats, corn and coconuts. With this, sheemployed four farmers, a native called “T’boli”in South Cotabato to work in her farm. By doingthis, she was not only expanding her business butalso able to generate employment.

“ I love doing what I do now. I manage a businessand at the same time help my fellow farmershave their own livelihood. This shows of mypurpose, which is to help every families in ourcommunity and be able support my family”.

To date, her businesses have helped her familyearned a better income. She has boughtadditional lands, planted more crops, providedthe needs of her family and created livelihoodto the community.

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The Benefit of Savings

“To keep my business working and growing, Ineed to set aside money for more savings”, thisis what Evangeline emphasized as one of theways on how she was able to manage all herbusinesses. She runs a general store, Internetcafé, and a videoke machine. These businessesdidn’t come at once, it all started with a littlecapital, a little hard work, and a little courageto venture in doing business transactions.

Her full name is Evangeline Lambo. She is 33years old and has been married to LeonelleLambo since 2001. They were blessed with threechildren; Leonelle Jr., Ivan Lee, and KathrynJoyce. Their ages are 10, 8, and 2 respectively.Her eldest boy who consistently receives firsthonors in school makes her a proud mother. Hertwo kids, who are in elementary grade dreamedof becoming a lawyer and a doctor someday.

Evangeline finished a degree in Banking andFinance. Right after her graduation in 2001, shegot married. They settled in the town ofAlcantara, Cebu. At that time the couple wasvery hesitant to enter into any kind of businessdue to a lack of experience. But they need tohave a livelihood in order to sustain their family.With a capital of 10,000 Php, which Evangelineasked from her parents, they were able to starta general store.

Later that year, she heard about CEVI and joinedother entrepreneurs avail of its financial serviceto grow their business. In her succeeding loans,she has bought two Videoke machines that costabout 40,000 Php each as her additional sourceof income. Then she put up an Internet Café

that has 13 computers available for customers,who wish to surf the Internet and play games.Because she paid her obligations well in CEVI,she was able to request a loan amounting to150,000 Php, which she used in constructing abuilding.

For ten years that she partnered with CEVI, she canproudly say that her business has grown. Aside fromproviding financial assistance, CEVI also taught herto save money and be a responsible borrower.Everyday, she kept 400 Php from her business so thatwhen its due time for payment, she has available cashfor it. Whenever she has income, she set aside aportion of it to generate savings.

Evangeline shared her experiences on how she hasmet difficulties and was able to face it. “When youare rising, people will try to pull you down. When youhave a unique idea in business and it works, peoplewill copy it and compete with you. When you’resucceeding, not all people are celebrating with you,some get jealous”.

There was a time when she started to construct abuilding and someone was stopping it. Her Videokemachines took a rest for a while because peoplearound her neighborhood complained. Despite allthese challenges, she has hope that everything willbe fine. And what really concerns her now is thehealth of her only daughter, who is 2 years old andvery prone to sickness. She is saving more money sothat she can support the needs of her daughter.

Evangeline’s dream is to put up a big businessplace in towns of Cebu. She is very dedicatedto have more savings for the education of herchildren. She wants them to achieve whatthey’ve dreamed for in the future.

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25

Integrity and Trust

Robella Antigo lives in a small town of Sta. JosefaAgusan del Sur. She owns a farm and a drugstorein her local community.

She has two children, Steff Dyan, 3rd year highschool student and Prince Robin, grade fivepupil. Both of her children desire to become aPharmacist or a Doctor someday.

In 1992, Robella started her small drugstore. Shedid it to support the needs of her family and sendher children to school. Although, the start wasnot easy, Robella took the risk to establish herbusiness. She has applied a loan of PhP 30,000from Community Economic Ventures Inc. (CEVI)to buy additional stocks of medicines in herdrugstore. Her business allows her to earn PHP2,000- PHP 3,000 a day. With the additionalincome from her drugstore, she was able toprovide enough food and other needs of herfamily.

She would like to share that when she was in highschool, her grade in Physics and Math was 75%.Her parents were very disappointed at her andhave demanded that she needs to improve hergrades in these subjects.

Her husband, Ponciano Antigo helped her to beconfident in managing a business. She alsoreceived advises from other entrepreneurs, who

are also members of a cluster group that wasorganized by CEVI.

Then she realized that, “business isn’t aboutnumbers alone. Business is more about integrityand trust”, she said.

“In my experience as a drugstore owner, Irealized that it is important to maintain goodrelationship with the sales agents. It is importantto honor your word so that they will continue totrust you and let you sell their products”, sheadded.

Robella talks to her customers respectfully andshe never forgets to say thank you to those whobuy medicines from her store.

Her place was filled with variety of medicinesand now, she offers a photocopy service, a sari-sari store and an ice cream parlor. Having avariety of business helps Robella to meet theneeds in their family. That is why, in addition todrugstore, she also runs a rice farm business. Sheemployed two farmers to manage it She said,“In this way, I was not only expanding mylivelihood but generate employment as well”.

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“I am always grateful to be part of the CEVI family.

For a decade that I worked here, I’ve witnessed

how the organization CARES for its staff.

CEVI has given me rich experiences that can

make me say it’s one of my TREASURES.”

MADELINE M. GUIBAOCEVI Human Resource Manager

“CEVI is one of my TREASURES.”

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AUDITED FINANCIAL STATEMENTS

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World Vision Development Foundation

World Vision ADP Partners,

VisionFund International

Microfinance Council of the Philippines

Peoples Credit and Finance Corporation

Grameen Foundation

Mercantile

BPI Globe

PLANIS

Kiva

Community Economic Ventures, Inc.Sarabia-Co-Torralba Building 2, Espuelas Street, Tagbilaran City, 6300, Philippines

Telephone: (038) 412-2356 | 501-0170 | 235-5463Fax: (038) 412-2356

http://www.cevi.org.ph

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