certified facility management executive (fme)
TRANSCRIPT
CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME)
Table 1: The number of days for each learning modules and Knowledge Assessment.
NO LEARNING MODULES
(M)
LEARNING PACKAGE NAME
DAYS
KNOWLEDGEN ASSESSMENT
(KA)
1 Module 01 (M01) Introduction to Facilities Management 1 1
2 Module 02 (M02) Operation And Maintenance (O&M) Coordination 3 1
3 Module 03 (M03) Leadership & Strategy Implementation 1 1
4 Module 04 (M04) Finance Administration 1 1
5 Module 05 (M05) Communication 1 1
6 Module 06 (M06) Human Resource Management 1 1
7 Module 07 (M07) Contract Administration 1 1
8 Module 08 (M08) Quality Control and Legislation Coordination 1 1
9 Module 09 (M09) Project Management 2 1
TOTAL 12 9
4 | CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME)
PROGRAM OUTCOME CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME) CONSTRUCTION INDUSTRY DEVELOPMENT BOARD MALAYSIA
PO SPECIFIC CRITERIA
PROGRAM OUTCOME STATEMENT
PO1
Knowledgeable and Competent
Facilities Management Executive who is knowledgeable, competent to facilitate, coordinate and fulfil the FM works efficiently in meeting the budget, duration and satisfactory deliverables expected in the operation and maintenance along building life cycle operation.
PO2
Communication, Leadership and
Human Resource
Facilities Management Executive who is reliable, helpful and able to communicate effectively in multi-peer organizations and contribute his skills for efficient facilities management using established leadership and strategy implementation executed by his human resource administration.
PO3
Contract and Finance
Facilities Management Executive who demonstrate the sufficient understanding of project procurement, able to admin the contract and finance principles start from initial conceptual stage through client’s needs/brief to assist an effective facilities management implementation.
PO4
Safety, Quality and Legislation
Facilities Management Executive who uphold the importance of safety culture in the workplace and ensuring a quality and legitimate deliverables from his services including performing related assessment and control measures.
PO5
Teamwork, Ethical,
Sustainability Environment and Project
Management
Facilities Management Executive who is able to work independently yet effectively in multi-disciplinary team, delivering ethical responsibility towards the society, environment and embrace the important of sustainable operation in his profession that to be in-line with his efficient project management skills.
5 | CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME)
PO vs LP Mapping Chart
PO
PROGRAM OUTCOME (PO) FOR FACILITIES
MANAGEMENT EXECUTIVE, FME CIDB
Domain and Taxonomy
Levels
K, S, A Domain
M 0
1
M 0
2
M 0
3
M 0
4
M 0
5
M
06
M
07
M
08
M
09
M
10
M
11
1 Facilities Management Executive who is knowledgeable, competent to facilitate, coordinate and fulfil the FM works efficiently in meeting the budget, duration and satisfactory deliverables expected in the operation and maintenance along building life cycle operation.
K, C
C5
K,
S
√
√
√
√
√
√
2 Facilities Management Executive who is reliable, helpful and able to communicate effectively in multi-peer organizations and contribute his skills for efficient facilities management using established leadership and strategy implementation executed by his human resource administration.
C, L,
HR C5
S, A
√
√
√
3 Facilities Management Executive who demonstrate the sufficient understanding of project procurement, able to admin the contract and finance principles start from initial conceptual stage through client’s needs/brief to assist an effective facilities management implementation.
C, F
C5
K,
A
√
√
√
4 Facilities Management Executive who uphold the importance of safety culture in the workplace and ensuring a quality and legitimate deliverables from his services including performing related assessment and control measures.
S, Q,
L
C5
A, K, S
√
√
5 | CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME)
5 Facilities Management Executive who is able to work independently yet effectively in multi-disciplinary team, delivering ethical responsibility towards the society, environment and embrace the important of sustainable operation in his profession that to be in-line with his efficient project management skills.
T, E, En.,
PM C5
K, A
√
√
√
√
√
LEARNING MODULE – 01 M01 INTRODUCTION TO FACILITIES MANAGEMENT
7 | CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME)
LEARNING MODULE NAME AND CODE INTRODUCTION TO FACILITIES MANAGEMENT (M01)
NUMBER OF DAY(s) 1 NUMBER OF ASSESSMENT 1 TRAINER CIDB CERTIIFED TRAINER LECTURE
TIME SUBJECT’S NAME REFERENCE DOCUMENTS PROPOSED
Max 1.5Hours
Introduction to Facilities
Management
Act 520. Review and share Act 520. National Occupational Skills Standard (NOSS) (Facilities Management Monitoring)
Max 1.5Hours
Requirement for Facility Contractor
Construction Industry Transformation Program (CITP 2016-2020), CIS CIDB, Construction Related Acts, Regulations, Guidelines, Handbooks, Standards, Manuals. Example of each document and explanation. Flowchart on the process.
Max 1.5Hours
Construction Project Management
Activities
Example of each document and explanation. Flowchart on the process.
1 hour Knowledge
Assessment (KA)
Assessment for M01
8 | CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME)
LEARNING MODULE NAME AND CODE INTRODUCTION TO FACILITIES MANAGEMENT (M01)
NUMBER OF DAY(s) 1 NUMBER OF ASSESSMENT 1 TRAINER CIDB CERTIIFED TRAINER
PACKAGE OUTCOME (PO)
PO1
Facilities Management Executive who is knowledgeable, competent to facilitate, coordinate and fulfil the FM works efficiently in meeting the budget, duration and satisfactory deliverables expected in the operation and maintenance along building life cycle operation.
PO5
Facilities Management Executive who is able to work independently yet effectively in multi-disciplinary team, delivering ethical responsibility towards the society, environment and embrace the important of sustainable operation in his profession that to be in-line with his efficient project management skills.
LEARNING OUTCOME (LO)
LO1 Able to understand the nature of Facilities Management
LO2 Able to understand the general roles of Facilities Management;
LO3 Able to understand the responsibilities of Facilities Management Executive
LO4
Able to understand the nine (9) Facilities Management competencies for Facilities Management Executive development as defined by CIBD; what they are, why they are important, and how each competency helps the Facilities Management Executive to perform his/her roles and responsibilities
TRAINING NOTES Training notes endorsed by CIDB.
KNOWLEDGE ASSESSMENT (KA)
• Provided four (4) questions, answer any two (2) questions in an allocated time. • Each questions carry 25marks. • The assessment is a closed-book assessment. • To be done after lecture is covered and completed. • Passing mark is 70% • Candidate need to answer on the question paper.
9 | CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME)
LEARNING MODULE – 02 M02 OPERATION AND MAINTENANCE (O&M) COORDINATION
10 | CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME)
LEARNING MODULE NAME AND CODE OPERATION AND MAINTENANCE (O&M) COORDINATION (M02)
NUMBER OF DAY(s) 3 NUMBER OF ASSESSMENT 1 TRAINER CIDB CERTIIFED TRAINER LECTURE
TIME SUBJECT’S NAME REFERENCE DOCUMENTS PROPOSED
Max 1.5Hours Prepare O&M work plan.
Max 1.5Hours
Coordinate O&M work order implementation,
safety, health & security procedure, operation
improvement solutions and Business Continuity Plan
(BCP) activity.
CIDB Act, Suruhanjaya Tenaga, DOSH, NIOSH, SPAN, Akta Kilang & Jentera, Akta BOMBA, Akta Pengurusan Sisa Pepejal & Pembersihan Awam, Akta Kerajaan Tempatan & other Government Department, utility or local authorities and licenses.
Max
1.5Hours
Manage facilities tools, equipment and materials (TEM) inventory, O&M
technical data and monitor asset warranty.
1 hour Knowledge Assessment (KA) Assessment for M02
11 | CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME)
LEARNING MODULE NAME AND CODE OPERATION AND MAINTENANCE (O&M) COORDINATION (M02)
NUMBER OF DAY(s) 3 NUMBER OF ASSESSMENT 1 TRAINER CIDB CERTIIFED TRAINER
PACKAGE OUTCOME (PO)
PO1
Facilities Management Executive who is knowledgeable, competent to facilitate, coordinate and fulfil the FM works efficiently in meeting the budget, duration and satisfactory deliverables expected in the operation and maintenance along building life cycle operation.
PO3
Facilities Management Executive who demonstrate the sufficient understanding of project procurement, able to admin the contract and finance principles start from initial conceptual stage through client’s needs/brief to assist an effective facilities management implementation.
LEARNING OUTCOME (LO)
LO1 Able to prepare O&M work plan. LO2 Able to coordinate safety, health and security procedures. LO3 Able to coordinate O&M work order implementation. LO4 Able to manage facilities, tools, equipment and materials (TEM) inventory and spare parts. LO5 Able to manage O&M technical data. LO6 Able to coordinate operation improvement solutions. LO7 Able to monitor asset warranty. LO8 Able to coordinate Business Continuity Plan (BCP) activity
TRAINING NOTES Training notes endorsed by CIDB.
KNOWLEDGE ASSESSMENT (KA)
• Provided four (4) questions, answer any two (2) questions in an allocated time. • Each questions carry 25marks. • The assessment is a closed-book assessment. • To be done after lecture is covered and completed. • Passing mark is 70% • Candidate need to answer on the question paper.
12 | CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME)
LEARNING MODULE – 03 M03 LEADERSHIP & STRATEGY IMPLEMENTATION
13 | CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME)
LEARNING MODULE NAME AND CODE LEADERSHIP & STRATEGY IMPLEMENTATION (M03)
NUMBER OF DAY(s) 1 NUMBER OF ASSESSMENT 1 TRAINER CIDB CERTIIFED TRAINER LECTURE
TIME / DAY SUBJECT’S NAME LECTURE COMPONENTS / ELEMENTS REFERENCE DOCUMENTS PROPOSED
Max
1.5 Hours
Implement FM strategic plan
-
Max 1.5 Hours Implement FM tactical plan.
-
Max
1.5 Hours
Monitor staff teamwork.
Employment Act 1955, Industrial Relation Act 1967 etc.
1 hour Knowledge Assessment (KA) Assessment for M03
PACKAGE OUTCOME (PO)
PO2
Facilities Management Executive who is reliable, helpful and able to communicate effectively in multi-peer organizations and contribute his skills for efficient facilities management using established leadership and strategy implementation executed by his human resource administration.
LEARNING OUTCOME (LO)
LO1 Able to implement FM strategic plan
LO2 Able to implement FM tactical plan
LO3 Able to monitor staff teamwork
TRAINING NOTES Training notes endorsed by CIDB.
KNOWLEDGE ASSESSMENT (KA)
• Provided four (4) questions, answer any two (2) questions in an allocated time. • Each questions carry 25marks. • The assessment is a closed-book assessment. • To be done after lecture is covered and completed. • Passing mark is 70%
Candidate need to answer on the question paper.
14 | CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME)
LEARNING MODULE – 04 M04 FINANCE ADMINISTRATION
15 | CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME)
LEARNING MODULE NAME AND CODE FINANCE ADMINISTRATION (M04)
NUMBER OF DAY(s) 1 NUMBER OF ASSESSMENT 1 TRAINER CIDB CERTIIFED TRAINER
Lecture time Subject’s name LECTURE COMPONENTS / ELEMENTS REFERENCE DOCUMENTS PROPOSED
Max 1.5Hours
Monitor Financial Management Plan (FMP) Implementation
-
Max 1.5Hours
Compile Budget Requirements and Prepare Progress Claim
Schedule
-
Max 1.5Hours
Monitor Supply Chain Management
Standard Procurement Process and activities, sharing on the actual documents related to procurement.
1 hour Knowledge Assessment (KA) Assessment for M04
16 | CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME)
LEARNING MODULE NAME AND CODE FINANCE ADMINISTRATION (M04)
NUMBER OF DAY(s) 1 NUMBER OF ASSESSMENT 1 TRAINER CIDB CERTIIFED TRAINER
PACKAGE OUTCOME (PO)
PO1
Facilities Management Executive who is knowledgeable, competent to facilitate, coordinate and fulfil the FM works efficiently in meeting the budget, duration and satisfactory deliverables expected in the operation and maintenance along building life cycle operation.
PO2
Facilities Management Executive who is reliable, helpful and able to communicate effectively in multi-peer organizations and contribute his skills for efficient facilities management using established leadership and strategy implementation executed by his human resource administration.
PO3
Facilities Management Executive who demonstrate the sufficient understanding of project procurement, able to admin the contract and finance principles start from initial conceptual stage through client’s needs/brief to assist an effective facilities management implementation.
LEARNING OUTCOME (LO)
LO1 Able to monitor financial management plan (FMP) implementation.
LO2 Able to compile budget input
LO3 Able to prepare progress claim schedule and procedures
LO4 Able to monitor supply chain management
TRAINING NOTES Training notes endorsed by CIDB.
KNOWLEDGE ASSESSMENT (KA)
• Provided four (4) questions, answer any two (2) questions in an allocated time. • Each questions carry 25marks. • The assessment is a closed-book assessment. • To be done after lecture is covered and completed. • Passing mark is 70%
Candidate need to answer on the question paper.
17 | CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME)
LEARNING MODULE – 05 M05 COMMUNICATION
18 | CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME) PROGRAM CURRICULUM
LEARNING MODULE NAME AND CODE COMMUNICATION (M05)
NUMBER OF DAY(s) 1 NUMBER OF ASSESSMENT 1 TRAINER CIDB CERTIIFED TRAINER LECTURE
TIME / DAY SUBJECT’S NAME REFERENCE DOCUMENTS PROPOSED
Max.
1.5Hours
Perform Liaison with
Stakeholders
-
Max. 1.5Hours
Conduct Work Meeting
-
Max. 1.5Hours
Prepare Operational Summary Report
-
1 hour KNOWLEDGE ASSESSMENT (KA) Assessment for M05
PACKAGE OUTCOME (PO)
PO2
Facilities Management Executive who is reliable, helpful and able to communicate effectively in multi-peer organizations and contribute his skills for efficient facilities management using established leadership and strategy implementation executed by his human resource administration.
LEARNING OUTCOME (LO)
LO1 Able to perform liaison with stakeholders
LO2 Able to conduct work meeting
LO3 Able to prepare operational summary report
TRAINING NOTES Training notes endorsed by CIDB.
KNOWLEDGE ASSESSMENT (KA)
• Provided four (4) questions, answer any two (2) questions in an allocated time. • Each questions carry 25marks. • The assessment is a closed-book assessment. • To be done after lecture is covered and completed. • Passing mark is 70% • Candidate need to answer on the question paper.
19 | CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME)
LEARNING MODULE – 06 LP06 HUMAN RESOURCE MANAGEMENT
20 | CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME)
LEARNING MODULE NAME AND CODE HUMAN RESOURCE MANAGEMENT (M06)
NUMBER OF DAY(s) 1 NUMBER OF ASSESSMENT 1 TRAINER CIDB CERTIIFED TRAINER LECTURE
TIME SUBJECT’S NAME REFERENCE DOCUMENTS PROPOSED
Max.
1.5Hours
Human Resource Plan (HRP)
-
Max. 1.5Hours
Manage Staff Training Programs
-
Max. 1.5Hours
Prepare Staff Performance Report
-
1 hour KNOWLEDGE ASSESSMENT (KA) Assessment for M06
21 | CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME)
LEARNING MODULE NAME AND CODE HUMAN RESOURCE MANAGEMENT (M06)
NUMBER OF DAY(s) 1 NUMBER OF ASSESSMENT 1 TRAINER CIDB CERTIIFED TRAINER
PACKAGE OUTCOME (PO)
PO1
Facilities Management Executive who is knowledgeable, competent to facilitate, coordinate and fulfil the FM works efficiently in meeting the budget, duration and satisfactory deliverables expected in the operation and maintenance along building life cycle operation.
PO2
Facilities Management Executive who is reliable, helpful and able to communicate effectively in multi-peer organizations and contribute his skills for efficient facilities management using established leadership and strategy implementation executed by his human resource administration.
LEARNING OUTCOME (LO)
LO1 Able to implement human resource plan (HRP)
LO2 Able to manage staff training programs
LO3 Able to prepare staff performance report
TRAINING NOTES Training notes endorsed by CIDB.
KNOWLEDGE ASSESSMENT (KA)
• Provided four (4) questions, answer any two (2) questions in an allocated time. • Each questions carry 25marks. • The assessment is a closed-book assessment. • To be done after lecture is covered and completed. • Passing mark is 70% • Candidate need to answer on the question paper.
22 | CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME)
LEARNING MODULE – 07 M07 CONTRACT ADMINISTRATION
23 | CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME)
LEARNING MODULE NAME AND CODE CONTRACT ADMINISTRATION (M07)
NUMBER OF DAY(s) 1 NUMBER OF ASSESSMENT 1 TRAINER CIDB CERTIIFED TRAINER LECTURE
TIME SUBJECT’S NAME REFERENCE DOCUMENTS PROPOSED
8:30 - 10:30am
Contract Costing and Estimation
-
10:45 - 12:45
pm
Change Orders Management
-
1:00 - 2:30 pm LUNCH / REST
2:30 - 4:30 pm
Procurement Procedures and
Administer Contract Compliance and Performance
Level
-
4:30 - 5:30 pm KNOWLEDGE ASSESSMENT (KA) Assessment for M07
24 | CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME)
LEARNING MODULE NAME AND CODE CONTRACT ADMINISTRATION (M07)
NUMBER OF DAY(s) 1 NUMBER OF ASSESSMENT 1 TRAINER CIDB CERTIIFED TRAINER
PACKAGE OUTCOME (PO)
PO1
Facilities Management Executive who is knowledgeable, competent to facilitate, coordinate and fulfil the FM works efficiently in meeting the budget, duration and satisfactory deliverables expected in the operation and maintenance along building life cycle operation.
PO3
Facilities Management Executive who demonstrate the sufficient understanding of project procurement, able to admin the contract and finance principles start from initial conceptual stage through client’s needs/brief to assist an effective facilities management implementation.
PO4 Facilities Management Executive who uphold the importance of safety culture in the workplace and ensuring a quality and legitimate deliverables from his services including performing related assessment and control measures.
LEARNING OUTCOME (LO)
LO1 Able to prepare contract costing and estimation
LO2 Able to administer change order activities
LO3 Able to administer procurement procedures
LO4 Able to administer contract compliance and performance
TRAINING NOTES Training notes endorsed by CIDB.
KNOWLEDGE ASSESSMENT (KA)
• Provided four (4) questions, answer any two (2) questions in an allocated time. • Each questions carry 25marks. • The assessment is a closed-book assessment. • To be done after lecture is covered and completed. • Passing mark is 70% • Candidate need to answer on the question paper.
25 | CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME)
LEARNING MODULE – 08 M08 QUALITY CONTROL AND LEGISLATION COORDINATION
26 | CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME)
LEARNING MODULE NAME AND CODE QUALITY CONTROL AND LEGISLATION COORDINATION (M08)
NUMBER OF DAY(s) 1 NUMBER OF ASSESSMENT 1 TRAINER CIDB CERTIIFED TRAINER LECTURE
TIME SUBJECT’S NAME REFERENCE DOCUMENTS PROPOSED
8:30 - 10:30am
Prepare Quality Management Documentation, Coordinate
quality Audit and Compliance Activity
Akta Kilang & Jentera.
10:45 - 12:45
am
Coordinate Customer
Satisfaction Survey (CSS) Activity
-
1:00 - 2:30 pm LUNCH / REST
2:30 - 4:30 pm
Implement Quality Improvement Plan
-
4:30 - 5:30 pm KNOWLEDGE ASSESSMENT (KA) Assessment for M08
27 | CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME)
LEARNING MODULE NAME AND CODE QUALITY CONTROL AND LEGISLATION COORDINATION (M08)
NUMBER OF DAY(s) 1 NUMBER OF ASSESSMENT 1 TRAINER CIDB CERTIIFED TRAINER
PACKAGE OUTCOME (PO) PO4 Facilities Management Executive who uphold the importance of safety culture in the workplace and ensuring a quality and legitimate deliverables from his services including performing related assessment and control measures.
LEARNING OUTCOME (LO)
LO1 Able to prepare Quality Management documentation
LO2 Able to coordinate quality audit and compliance activity
LO3 Able to coordinate Customer Satisfaction Survey (CSS) activity
LO4 Able to implement quality improvement plan
TRAINING NOTES Training notes endorsed by CIDB.
KNOWLEDGE ASSESSMENT (KA)
• Provided four (4) questions, answer any two (2) questions in an allocated time. • Each questions carry 25marks. • The assessment is a closed-book assessment. • To be done after lecture is covered and completed. • Passing mark is 70% • Candidate need to answer on the question paper.
28 | CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME)
LEARNING MODULE – 09 M09 PROJECT MANAGEMENT
29 | CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME)
LEARNING MODULE NAME AND CODE PROJECT MANAGEMENT (M09)
NUMBER OF DAY(s) 2 NUMBER OF ASSESSMENT 1 TRAINER CIDB CERTIIFED TRAINER LECTURE
TIME SUBJECT’S NAME REFERENCE DOCUMENTS PROPOSED
DAY 1
Service Delivery Requirement
-
DAY 1 / DAY 2
Project Management Plan and Project Team Members
-
1:00 - 2:30 pm LUNCH / REST
DAY 2
Project Monitoring and
Project Close-out
-
4:30 - 5:30 pm KNOWLEDGE ASSESSMENT (KA) Assessment for M09
30 | CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME)
LEARNING MODULE NAME AND CODE PROJECT MANAGEMENT (M09)
NUMBER OF DAY(s) 2 NUMBER OF DAY(s) 1 TRAINER CIDB CERTIIFED TRAINER
PACKAGE OUTCOME (PO)
PO5
Facilities Management Executive who is able to work independently yet effectively in multi-disciplinary team, delivering ethical responsibility towards the society, environment and embrace the important of sustainable operation in his profession that to be in-line with his efficient project management skills.
LEARNING OUTCOME (LO)
LO1 Monitor Project Management Plan (PMP) implementation
LO2 Identify and compile project requirements
LO3 Coordinate project team members
LO4 Prepare project reports
TRAINING NOTES Training notes endorsed by CIDB.
KNOWLEDGE ASSESSMENT (KA)
• Provided four (4) questions, answer any two (2) questions in an allocated time. • Each questions carry 25marks. • The assessment is a closed-book assessment. • To be done after lecture is covered and completed. • Passing mark is 70% • Candidate need to answer on the question paper.
CONTACT PERSON
MOHD HAFIZ ABU KAMAR/ TUNKU NUR NADHIRAH RAJA RADZMAN/SITI SARAH SALLEH CIDB HOLDINGS SDN BHD Level 22, Menara Dato' Onn, Putra World Trade Centre (PWTC) No. 45, Jalan Sultan Ismail Kuala Lumpur 50480 Malaysia Tel: 03-4042 8880 Fax: 03-4042 2880 Email: [email protected]