certified facility management executive (fme)

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CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME)

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Page 1: CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME)

CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME)

Page 2: CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME)

Table 1: The number of days for each learning modules and Knowledge Assessment.

NO LEARNING MODULES

(M)

LEARNING PACKAGE NAME

DAYS

KNOWLEDGEN ASSESSMENT

(KA)

1 Module 01 (M01) Introduction to Facilities Management 1 1

2 Module 02 (M02) Operation And Maintenance (O&M) Coordination 3 1

3 Module 03 (M03) Leadership & Strategy Implementation 1 1

4 Module 04 (M04) Finance Administration 1 1

5 Module 05 (M05) Communication 1 1

6 Module 06 (M06) Human Resource Management 1 1

7 Module 07 (M07) Contract Administration 1 1

8 Module 08 (M08) Quality Control and Legislation Coordination 1 1

9 Module 09 (M09) Project Management 2 1

TOTAL 12 9

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4 | CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME)

PROGRAM OUTCOME CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME) CONSTRUCTION INDUSTRY DEVELOPMENT BOARD MALAYSIA

PO SPECIFIC CRITERIA

PROGRAM OUTCOME STATEMENT

PO1

Knowledgeable and Competent

Facilities Management Executive who is knowledgeable, competent to facilitate, coordinate and fulfil the FM works efficiently in meeting the budget, duration and satisfactory deliverables expected in the operation and maintenance along building life cycle operation.

PO2

Communication, Leadership and

Human Resource

Facilities Management Executive who is reliable, helpful and able to communicate effectively in multi-peer organizations and contribute his skills for efficient facilities management using established leadership and strategy implementation executed by his human resource administration.

PO3

Contract and Finance

Facilities Management Executive who demonstrate the sufficient understanding of project procurement, able to admin the contract and finance principles start from initial conceptual stage through client’s needs/brief to assist an effective facilities management implementation.

PO4

Safety, Quality and Legislation

Facilities Management Executive who uphold the importance of safety culture in the workplace and ensuring a quality and legitimate deliverables from his services including performing related assessment and control measures.

PO5

Teamwork, Ethical,

Sustainability Environment and Project

Management

Facilities Management Executive who is able to work independently yet effectively in multi-disciplinary team, delivering ethical responsibility towards the society, environment and embrace the important of sustainable operation in his profession that to be in-line with his efficient project management skills.

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5 | CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME)

PO vs LP Mapping Chart

PO

PROGRAM OUTCOME (PO) FOR FACILITIES

MANAGEMENT EXECUTIVE, FME CIDB

Domain and Taxonomy

Levels

K, S, A Domain

M 0

1

M 0

2

M 0

3

M 0

4

M 0

5

M

06

M

07

M

08

M

09

M

10

M

11

1 Facilities Management Executive who is knowledgeable, competent to facilitate, coordinate and fulfil the FM works efficiently in meeting the budget, duration and satisfactory deliverables expected in the operation and maintenance along building life cycle operation.

K, C

C5

K,

S

2 Facilities Management Executive who is reliable, helpful and able to communicate effectively in multi-peer organizations and contribute his skills for efficient facilities management using established leadership and strategy implementation executed by his human resource administration.

C, L,

HR C5

S, A

3 Facilities Management Executive who demonstrate the sufficient understanding of project procurement, able to admin the contract and finance principles start from initial conceptual stage through client’s needs/brief to assist an effective facilities management implementation.

C, F

C5

K,

A

4 Facilities Management Executive who uphold the importance of safety culture in the workplace and ensuring a quality and legitimate deliverables from his services including performing related assessment and control measures.

S, Q,

L

C5

A, K, S

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5 | CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME)

5 Facilities Management Executive who is able to work independently yet effectively in multi-disciplinary team, delivering ethical responsibility towards the society, environment and embrace the important of sustainable operation in his profession that to be in-line with his efficient project management skills.

T, E, En.,

PM C5

K, A

Page 6: CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME)

LEARNING MODULE – 01 M01 INTRODUCTION TO FACILITIES MANAGEMENT

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7 | CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME)

LEARNING MODULE NAME AND CODE INTRODUCTION TO FACILITIES MANAGEMENT (M01)

NUMBER OF DAY(s) 1 NUMBER OF ASSESSMENT 1 TRAINER CIDB CERTIIFED TRAINER LECTURE

TIME SUBJECT’S NAME REFERENCE DOCUMENTS PROPOSED

Max 1.5Hours

Introduction to Facilities

Management

Act 520. Review and share Act 520. National Occupational Skills Standard (NOSS) (Facilities Management Monitoring)

Max 1.5Hours

Requirement for Facility Contractor

Construction Industry Transformation Program (CITP 2016-2020), CIS CIDB, Construction Related Acts, Regulations, Guidelines, Handbooks, Standards, Manuals. Example of each document and explanation. Flowchart on the process.

Max 1.5Hours

Construction Project Management

Activities

Example of each document and explanation. Flowchart on the process.

1 hour Knowledge

Assessment (KA)

Assessment for M01

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8 | CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME)

LEARNING MODULE NAME AND CODE INTRODUCTION TO FACILITIES MANAGEMENT (M01)

NUMBER OF DAY(s) 1 NUMBER OF ASSESSMENT 1 TRAINER CIDB CERTIIFED TRAINER

PACKAGE OUTCOME (PO)

PO1

Facilities Management Executive who is knowledgeable, competent to facilitate, coordinate and fulfil the FM works efficiently in meeting the budget, duration and satisfactory deliverables expected in the operation and maintenance along building life cycle operation.

PO5

Facilities Management Executive who is able to work independently yet effectively in multi-disciplinary team, delivering ethical responsibility towards the society, environment and embrace the important of sustainable operation in his profession that to be in-line with his efficient project management skills.

LEARNING OUTCOME (LO)

LO1 Able to understand the nature of Facilities Management

LO2 Able to understand the general roles of Facilities Management;

LO3 Able to understand the responsibilities of Facilities Management Executive

LO4

Able to understand the nine (9) Facilities Management competencies for Facilities Management Executive development as defined by CIBD; what they are, why they are important, and how each competency helps the Facilities Management Executive to perform his/her roles and responsibilities

TRAINING NOTES Training notes endorsed by CIDB.

KNOWLEDGE ASSESSMENT (KA)

• Provided four (4) questions, answer any two (2) questions in an allocated time. • Each questions carry 25marks. • The assessment is a closed-book assessment. • To be done after lecture is covered and completed. • Passing mark is 70% • Candidate need to answer on the question paper.

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LEARNING MODULE – 02 M02 OPERATION AND MAINTENANCE (O&M) COORDINATION

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LEARNING MODULE NAME AND CODE OPERATION AND MAINTENANCE (O&M) COORDINATION (M02)

NUMBER OF DAY(s) 3 NUMBER OF ASSESSMENT 1 TRAINER CIDB CERTIIFED TRAINER LECTURE

TIME SUBJECT’S NAME REFERENCE DOCUMENTS PROPOSED

Max 1.5Hours Prepare O&M work plan.

Max 1.5Hours

Coordinate O&M work order implementation,

safety, health & security procedure, operation

improvement solutions and Business Continuity Plan

(BCP) activity.

CIDB Act, Suruhanjaya Tenaga, DOSH, NIOSH, SPAN, Akta Kilang & Jentera, Akta BOMBA, Akta Pengurusan Sisa Pepejal & Pembersihan Awam, Akta Kerajaan Tempatan & other Government Department, utility or local authorities and licenses.

Max

1.5Hours

Manage facilities tools, equipment and materials (TEM) inventory, O&M

technical data and monitor asset warranty.

1 hour Knowledge Assessment (KA) Assessment for M02

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LEARNING MODULE NAME AND CODE OPERATION AND MAINTENANCE (O&M) COORDINATION (M02)

NUMBER OF DAY(s) 3 NUMBER OF ASSESSMENT 1 TRAINER CIDB CERTIIFED TRAINER

PACKAGE OUTCOME (PO)

PO1

Facilities Management Executive who is knowledgeable, competent to facilitate, coordinate and fulfil the FM works efficiently in meeting the budget, duration and satisfactory deliverables expected in the operation and maintenance along building life cycle operation.

PO3

Facilities Management Executive who demonstrate the sufficient understanding of project procurement, able to admin the contract and finance principles start from initial conceptual stage through client’s needs/brief to assist an effective facilities management implementation.

LEARNING OUTCOME (LO)

LO1 Able to prepare O&M work plan. LO2 Able to coordinate safety, health and security procedures. LO3 Able to coordinate O&M work order implementation. LO4 Able to manage facilities, tools, equipment and materials (TEM) inventory and spare parts. LO5 Able to manage O&M technical data. LO6 Able to coordinate operation improvement solutions. LO7 Able to monitor asset warranty. LO8 Able to coordinate Business Continuity Plan (BCP) activity

TRAINING NOTES Training notes endorsed by CIDB.

KNOWLEDGE ASSESSMENT (KA)

• Provided four (4) questions, answer any two (2) questions in an allocated time. • Each questions carry 25marks. • The assessment is a closed-book assessment. • To be done after lecture is covered and completed. • Passing mark is 70% • Candidate need to answer on the question paper.

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LEARNING MODULE – 03 M03 LEADERSHIP & STRATEGY IMPLEMENTATION

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LEARNING MODULE NAME AND CODE LEADERSHIP & STRATEGY IMPLEMENTATION (M03)

NUMBER OF DAY(s) 1 NUMBER OF ASSESSMENT 1 TRAINER CIDB CERTIIFED TRAINER LECTURE

TIME / DAY SUBJECT’S NAME LECTURE COMPONENTS / ELEMENTS REFERENCE DOCUMENTS PROPOSED

Max

1.5 Hours

Implement FM strategic plan

-

Max 1.5 Hours Implement FM tactical plan.

-

Max

1.5 Hours

Monitor staff teamwork.

Employment Act 1955, Industrial Relation Act 1967 etc.

1 hour Knowledge Assessment (KA) Assessment for M03

PACKAGE OUTCOME (PO)

PO2

Facilities Management Executive who is reliable, helpful and able to communicate effectively in multi-peer organizations and contribute his skills for efficient facilities management using established leadership and strategy implementation executed by his human resource administration.

LEARNING OUTCOME (LO)

LO1 Able to implement FM strategic plan

LO2 Able to implement FM tactical plan

LO3 Able to monitor staff teamwork

TRAINING NOTES Training notes endorsed by CIDB.

KNOWLEDGE ASSESSMENT (KA)

• Provided four (4) questions, answer any two (2) questions in an allocated time. • Each questions carry 25marks. • The assessment is a closed-book assessment. • To be done after lecture is covered and completed. • Passing mark is 70%

Candidate need to answer on the question paper.

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LEARNING MODULE – 04 M04 FINANCE ADMINISTRATION

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LEARNING MODULE NAME AND CODE FINANCE ADMINISTRATION (M04)

NUMBER OF DAY(s) 1 NUMBER OF ASSESSMENT 1 TRAINER CIDB CERTIIFED TRAINER

Lecture time Subject’s name LECTURE COMPONENTS / ELEMENTS REFERENCE DOCUMENTS PROPOSED

Max 1.5Hours

Monitor Financial Management Plan (FMP) Implementation

-

Max 1.5Hours

Compile Budget Requirements and Prepare Progress Claim

Schedule

-

Max 1.5Hours

Monitor Supply Chain Management

Standard Procurement Process and activities, sharing on the actual documents related to procurement.

1 hour Knowledge Assessment (KA) Assessment for M04

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LEARNING MODULE NAME AND CODE FINANCE ADMINISTRATION (M04)

NUMBER OF DAY(s) 1 NUMBER OF ASSESSMENT 1 TRAINER CIDB CERTIIFED TRAINER

PACKAGE OUTCOME (PO)

PO1

Facilities Management Executive who is knowledgeable, competent to facilitate, coordinate and fulfil the FM works efficiently in meeting the budget, duration and satisfactory deliverables expected in the operation and maintenance along building life cycle operation.

PO2

Facilities Management Executive who is reliable, helpful and able to communicate effectively in multi-peer organizations and contribute his skills for efficient facilities management using established leadership and strategy implementation executed by his human resource administration.

PO3

Facilities Management Executive who demonstrate the sufficient understanding of project procurement, able to admin the contract and finance principles start from initial conceptual stage through client’s needs/brief to assist an effective facilities management implementation.

LEARNING OUTCOME (LO)

LO1 Able to monitor financial management plan (FMP) implementation.

LO2 Able to compile budget input

LO3 Able to prepare progress claim schedule and procedures

LO4 Able to monitor supply chain management

TRAINING NOTES Training notes endorsed by CIDB.

KNOWLEDGE ASSESSMENT (KA)

• Provided four (4) questions, answer any two (2) questions in an allocated time. • Each questions carry 25marks. • The assessment is a closed-book assessment. • To be done after lecture is covered and completed. • Passing mark is 70%

Candidate need to answer on the question paper.

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LEARNING MODULE – 05 M05 COMMUNICATION

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18 | CERTIFIED FACILITY MANAGEMENT EXECUTIVE (FME) PROGRAM CURRICULUM

LEARNING MODULE NAME AND CODE COMMUNICATION (M05)

NUMBER OF DAY(s) 1 NUMBER OF ASSESSMENT 1 TRAINER CIDB CERTIIFED TRAINER LECTURE

TIME / DAY SUBJECT’S NAME REFERENCE DOCUMENTS PROPOSED

Max.

1.5Hours

Perform Liaison with

Stakeholders

-

Max. 1.5Hours

Conduct Work Meeting

-

Max. 1.5Hours

Prepare Operational Summary Report

-

1 hour KNOWLEDGE ASSESSMENT (KA) Assessment for M05

PACKAGE OUTCOME (PO)

PO2

Facilities Management Executive who is reliable, helpful and able to communicate effectively in multi-peer organizations and contribute his skills for efficient facilities management using established leadership and strategy implementation executed by his human resource administration.

LEARNING OUTCOME (LO)

LO1 Able to perform liaison with stakeholders

LO2 Able to conduct work meeting

LO3 Able to prepare operational summary report

TRAINING NOTES Training notes endorsed by CIDB.

KNOWLEDGE ASSESSMENT (KA)

• Provided four (4) questions, answer any two (2) questions in an allocated time. • Each questions carry 25marks. • The assessment is a closed-book assessment. • To be done after lecture is covered and completed. • Passing mark is 70% • Candidate need to answer on the question paper.

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LEARNING MODULE – 06 LP06 HUMAN RESOURCE MANAGEMENT

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LEARNING MODULE NAME AND CODE HUMAN RESOURCE MANAGEMENT (M06)

NUMBER OF DAY(s) 1 NUMBER OF ASSESSMENT 1 TRAINER CIDB CERTIIFED TRAINER LECTURE

TIME SUBJECT’S NAME REFERENCE DOCUMENTS PROPOSED

Max.

1.5Hours

Human Resource Plan (HRP)

-

Max. 1.5Hours

Manage Staff Training Programs

-

Max. 1.5Hours

Prepare Staff Performance Report

-

1 hour KNOWLEDGE ASSESSMENT (KA) Assessment for M06

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LEARNING MODULE NAME AND CODE HUMAN RESOURCE MANAGEMENT (M06)

NUMBER OF DAY(s) 1 NUMBER OF ASSESSMENT 1 TRAINER CIDB CERTIIFED TRAINER

PACKAGE OUTCOME (PO)

PO1

Facilities Management Executive who is knowledgeable, competent to facilitate, coordinate and fulfil the FM works efficiently in meeting the budget, duration and satisfactory deliverables expected in the operation and maintenance along building life cycle operation.

PO2

Facilities Management Executive who is reliable, helpful and able to communicate effectively in multi-peer organizations and contribute his skills for efficient facilities management using established leadership and strategy implementation executed by his human resource administration.

LEARNING OUTCOME (LO)

LO1 Able to implement human resource plan (HRP)

LO2 Able to manage staff training programs

LO3 Able to prepare staff performance report

TRAINING NOTES Training notes endorsed by CIDB.

KNOWLEDGE ASSESSMENT (KA)

• Provided four (4) questions, answer any two (2) questions in an allocated time. • Each questions carry 25marks. • The assessment is a closed-book assessment. • To be done after lecture is covered and completed. • Passing mark is 70% • Candidate need to answer on the question paper.

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LEARNING MODULE – 07 M07 CONTRACT ADMINISTRATION

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LEARNING MODULE NAME AND CODE CONTRACT ADMINISTRATION (M07)

NUMBER OF DAY(s) 1 NUMBER OF ASSESSMENT 1 TRAINER CIDB CERTIIFED TRAINER LECTURE

TIME SUBJECT’S NAME REFERENCE DOCUMENTS PROPOSED

8:30 - 10:30am

Contract Costing and Estimation

-

10:45 - 12:45

pm

Change Orders Management

-

1:00 - 2:30 pm LUNCH / REST

2:30 - 4:30 pm

Procurement Procedures and

Administer Contract Compliance and Performance

Level

-

4:30 - 5:30 pm KNOWLEDGE ASSESSMENT (KA) Assessment for M07

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LEARNING MODULE NAME AND CODE CONTRACT ADMINISTRATION (M07)

NUMBER OF DAY(s) 1 NUMBER OF ASSESSMENT 1 TRAINER CIDB CERTIIFED TRAINER

PACKAGE OUTCOME (PO)

PO1

Facilities Management Executive who is knowledgeable, competent to facilitate, coordinate and fulfil the FM works efficiently in meeting the budget, duration and satisfactory deliverables expected in the operation and maintenance along building life cycle operation.

PO3

Facilities Management Executive who demonstrate the sufficient understanding of project procurement, able to admin the contract and finance principles start from initial conceptual stage through client’s needs/brief to assist an effective facilities management implementation.

PO4 Facilities Management Executive who uphold the importance of safety culture in the workplace and ensuring a quality and legitimate deliverables from his services including performing related assessment and control measures.

LEARNING OUTCOME (LO)

LO1 Able to prepare contract costing and estimation

LO2 Able to administer change order activities

LO3 Able to administer procurement procedures

LO4 Able to administer contract compliance and performance

TRAINING NOTES Training notes endorsed by CIDB.

KNOWLEDGE ASSESSMENT (KA)

• Provided four (4) questions, answer any two (2) questions in an allocated time. • Each questions carry 25marks. • The assessment is a closed-book assessment. • To be done after lecture is covered and completed. • Passing mark is 70% • Candidate need to answer on the question paper.

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LEARNING MODULE – 08 M08 QUALITY CONTROL AND LEGISLATION COORDINATION

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LEARNING MODULE NAME AND CODE QUALITY CONTROL AND LEGISLATION COORDINATION (M08)

NUMBER OF DAY(s) 1 NUMBER OF ASSESSMENT 1 TRAINER CIDB CERTIIFED TRAINER LECTURE

TIME SUBJECT’S NAME REFERENCE DOCUMENTS PROPOSED

8:30 - 10:30am

Prepare Quality Management Documentation, Coordinate

quality Audit and Compliance Activity

Akta Kilang & Jentera.

10:45 - 12:45

am

Coordinate Customer

Satisfaction Survey (CSS) Activity

-

1:00 - 2:30 pm LUNCH / REST

2:30 - 4:30 pm

Implement Quality Improvement Plan

-

4:30 - 5:30 pm KNOWLEDGE ASSESSMENT (KA) Assessment for M08

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LEARNING MODULE NAME AND CODE QUALITY CONTROL AND LEGISLATION COORDINATION (M08)

NUMBER OF DAY(s) 1 NUMBER OF ASSESSMENT 1 TRAINER CIDB CERTIIFED TRAINER

PACKAGE OUTCOME (PO) PO4 Facilities Management Executive who uphold the importance of safety culture in the workplace and ensuring a quality and legitimate deliverables from his services including performing related assessment and control measures.

LEARNING OUTCOME (LO)

LO1 Able to prepare Quality Management documentation

LO2 Able to coordinate quality audit and compliance activity

LO3 Able to coordinate Customer Satisfaction Survey (CSS) activity

LO4 Able to implement quality improvement plan

TRAINING NOTES Training notes endorsed by CIDB.

KNOWLEDGE ASSESSMENT (KA)

• Provided four (4) questions, answer any two (2) questions in an allocated time. • Each questions carry 25marks. • The assessment is a closed-book assessment. • To be done after lecture is covered and completed. • Passing mark is 70% • Candidate need to answer on the question paper.

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LEARNING MODULE – 09 M09 PROJECT MANAGEMENT

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LEARNING MODULE NAME AND CODE PROJECT MANAGEMENT (M09)

NUMBER OF DAY(s) 2 NUMBER OF ASSESSMENT 1 TRAINER CIDB CERTIIFED TRAINER LECTURE

TIME SUBJECT’S NAME REFERENCE DOCUMENTS PROPOSED

DAY 1

Service Delivery Requirement

-

DAY 1 / DAY 2

Project Management Plan and Project Team Members

-

1:00 - 2:30 pm LUNCH / REST

DAY 2

Project Monitoring and

Project Close-out

-

4:30 - 5:30 pm KNOWLEDGE ASSESSMENT (KA) Assessment for M09

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LEARNING MODULE NAME AND CODE PROJECT MANAGEMENT (M09)

NUMBER OF DAY(s) 2 NUMBER OF DAY(s) 1 TRAINER CIDB CERTIIFED TRAINER

PACKAGE OUTCOME (PO)

PO5

Facilities Management Executive who is able to work independently yet effectively in multi-disciplinary team, delivering ethical responsibility towards the society, environment and embrace the important of sustainable operation in his profession that to be in-line with his efficient project management skills.

LEARNING OUTCOME (LO)

LO1 Monitor Project Management Plan (PMP) implementation

LO2 Identify and compile project requirements

LO3 Coordinate project team members

LO4 Prepare project reports

TRAINING NOTES Training notes endorsed by CIDB.

KNOWLEDGE ASSESSMENT (KA)

• Provided four (4) questions, answer any two (2) questions in an allocated time. • Each questions carry 25marks. • The assessment is a closed-book assessment. • To be done after lecture is covered and completed. • Passing mark is 70% • Candidate need to answer on the question paper.

CONTACT PERSON

MOHD HAFIZ ABU KAMAR/ TUNKU NUR NADHIRAH RAJA RADZMAN/SITI SARAH SALLEH CIDB HOLDINGS SDN BHD Level 22, Menara Dato' Onn, Putra World Trade Centre (PWTC) No. 45, Jalan Sultan Ismail Kuala Lumpur 50480 Malaysia Tel: 03-4042 8880 Fax: 03-4042 2880 Email: [email protected]