certificate - davenport university ipex certificate of... · certificate of integrated operations...
TRANSCRIPT
CERTIFICATE of INTEGRATED OPERATIONS MANAGEMENT
Institute for Professional Excellence
CERTIFICATE OF INTEGRATED OPERATIONS MANAGEMENTThe journey to operational excellence — preparing students for a leadership role in operations.
Program DetailsThe Certificate of Integrated Operations Management supports every organization’s quest for operational excellence. In this program, we follow a proven, interdisciplinary approach — incorporating operations management, project management, and quality management — for designing and managing effective business operations. Participants gain a holistic view of operations management in increasingly complex organizations.
Our 12-week program uniquely highlights learning efficiencies by removing the redundancy you might experience in a traditional academic class. With the integrated application of topics through discussion, analysis, simulation, project work, and corporate visits, our participants not only learn the theory and concept, but they put that knowledge into practice.
• Curriculum aligns with the bodies of knowledge linked to major certifications such as APICS, PMP, and ASQ.
• 12 weekly sessions, Fridays from 8 a.m. – 4 p.m.
• Lunch and daily refreshments.
• Certificate of Completion from Davenport University.
Become More Valuable to the OrganizationToday’s organizations need operations managers who can think analytically, communicate effectively, and execute efficiently. Participants must come prepared with a project topic related to his/her business. The employer-driven project requires each participant to develop an operations/process improvement plan to support advanced operational performance within his/her organization.
With guided project development and support from experienced facilitators (project coaches) the participants incorporate project management, operations and quality concepts to develop an individualized operations/process improvement plan that includes:
• A review of research methods and analysis.
• A problem statement, using operations analysis and problem solving processes.
• A project schedule, including a Work Breakdown Structure and weekly progress reports.
• A comparison of alternative courses of action.
• A final project plan with recommendations to improve an organizational process to benefit the organization.
Who Should Attend• Professionals who manage business operations or are
involved in operations planning.
• Professionals who lead teams on operations-focused projects.
• Managers within an organization’s function (such as accounting, finance, or HR) with a desire to learn effective operations planning.
• Professionals desiring to become a manager within an operations function.
*No prerequisites or work experience required.
PriceTotal Price: $4,995 Early Bird Price: $4,495
This program can be customized and offered onsite. Contact us for details.
Register TodayVisit davenport.edu/ciom for program dates and to register. Contact us directly at 616-233-2581 or [email protected].
Operatio
ns Pla
nning
Value C
hain
Measu
ring
Perform
ance/Analy
tics
Process
Desi
gn
Process
Sele
ction
and Analy
sis
Supply C
hain
Lean Pro
cesses
Capacity P
lannin
g
Sustain
ability
Corpora
te
Responsi
bility
Emplo
yer
Driven P
roje
ct
Corpora
te V
isits
QUALITY MANAGEMENT
OPERATIONS MANAGEMENT
PROJECT MANAGEMENT
Integrated Training Approach
What You Will Learn• Acquire a basic understanding of the role of operations
management, operations planning, and value chain in business
• Identify ways to improve operations strategy and the measurement of performance
• Utilize selection and analysis techniques for goods and services
• Understand the various technology used in operations management
• Utilize project selection and strategy techniques to identify project scope
• Improve skills in project estimating, scheduling, budgeting, costing, and resource management
• Analyze the framework of quality and performance excellence
• Utilize tools and techniques for quality management improvement
• Recognize Quality Systems and Standards; ISO 9,000, Six Sigma
• Develop strategies to implement supply chain concepts, lean, and sustainability into your organization
• Explore quality in supplier and customer relationships (SCM, CRM)
• Identify processes for inventory management and capacity planning to more efficiently utilize resources
davenport.edu/ciom
IPEx specializes in proven programs and courses in all areas of
professional development.
Peter C. Cook Center | 45 Ottawa Ave. NW | Grand Rapids, MI 49503 | davenport.edu/ciom | 616-233-2581 | [email protected]
#5604
davenport.edu/ciom