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Inte
rnal
Inte
rnal
Inte
rnal
CEO ReviewCEO ReviewKimmo AlkioKimmo Alkio
Annual General Meeting 2015
© Tieto Corporation
Inte
rnal
2
Year 2014 – Reorienting for growth
• Solid execution of strategy
• Good development in IT services
• Steadily progressing towards 10% profit margin
• Significant service and competence renewal
© Tieto Corporation3
Digitalization creating a new world paradigm
New worldOld world
• Long product cycles• Channel-specific solutions• Slow market changes
• Global market• Agile, innovative enterprises• Networked economy
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Innovations
Orientation for growth
Effectiveness
Customer experience
Increased digital preference in consumer behavior impacting our customers and Tieto
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Media
Utilities
Health-care
Telecom
Services
ITservices
Manu-facturing
Education
FS
Retail
Publicsector
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Inte
rnalIT services companies need to transform both
the service portfolio and competencies
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New services
New roles 34%
66%
73%
27%
TraditionalIT
100%
80%
60%
40%
20%
0%
Traditional roles
Emerging services
2012 2015 2020
Over-5%
Over20%
Traditional offerings
CAGR2-5%
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Inte
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Supporting our personnel in change
In year 2014
Approximately 81 hours / year in competence development / employee
Innovationsand new
service areas
7,9 MEUR in external
training – on average 600
EUR / employee
Re-employment
within the company
Strategyand year 2014
Inte
rnal
2012Build the
foundation
2013Execute the
structure and
efficiency
2014Reorienting for growth
2015Accelerate
growth portfolio
2016+Expand markets
Solid strategy executionSolid strategy execution
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2014 key figures
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Net sales• EUR 1 523 (1 607) million• In IT services, organic growth in local currencies 2.6%
EBIT• EBIT EUR 61.1 (85.7) million, 4.0% (5.3%)• EBIT excluding one-off items* EUR 150 (141) million, 9.9% (8.8%)
Order backlog • Order backlog EUR 1 784 (1 540) million
Earnings per share • EPS EUR 0.48 (0.86)• EPS excluding one-off items* EUR 1.56 (1.48)
*) Excluding capital gains, impairments and restructuring costs
1714 1828 1825 1607 1523
6.4 6.47.6
8.89.9
0
2
4
6
8
10
12
0
500
1 000
1 500
2 000
2010 2011 2012 2013 2014
Net Sales, EUR million EBIT excl. one-off items*,%
Managed Services 34%
Consulting and System Integration 25%
Industry Products 26%
Product Development Services 15%
Sales by Service Line
Five-year key figures
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Key figures 2010–2014
10
143 123 162 159 168
8.36.7
8.9 9.9
0
5
10
15
0
50
100
150
200
2010 2011 2012 2013 2014Cash flow from operations, EUR million % of net sales
0.70 0.75 0.83 0.90 1.00
0.00.20.40.60.81.01.21.4
2010 2011 2012 2013 2014*) Additional dividend of EUR 0.30
Dividend/share, EUR
Cash flow from operations
0.3 0.4 0.2 0.1-0.4
-1.0
-0.5
0.0
0.5
1.0
1.5
2010 2011 2012 2013 2014
Net debt / EBITDA
17757 18123 16537 14318 13720
37 40 42 45 46
0
10
20
30
40
50
0
5000
10000
15000
20000
2010 2011 2012 2013 2014Personnel Offshore %
Employees %Personnel
11.0
0.30*
Next steps and year 2015
© Tieto Corporation
Strong Tieto DNA Culture
Open source cultureCulture
Open source culture ChoicesNordics, Enterprises and public and Full-lifecycle IT services
ChoicesNordics, Enterprises and public and Full-lifecycle IT services
Values• We work together
• We care for customers and employees
• We are committed to quality
• We learn and grow
Values• We work together
• We care for customers and employees
• We are committed to quality
• We learn and grow
StrategyPreferred digitalization partner to customers
StrategyPreferred digitalization partner to customers
PurposeWe are committed to
develop enterprises and society through information
technology
PurposeWe are committed to
develop enterprises and society through information
technology
HOW
InvestmentsCEM, Lifecare, Cloud, Industrial Internet, IPR, industrialization
InvestmentsCEM, Lifecare, Cloud, Industrial Internet, IPR, industrialization
Identity
Changing perspectives
WHAT
© Tieto Corporation
Cloud services, e.g. Tieto Cloud Server and Tieto Productivity Cloud
Targeted investments to accelerate growthInvestment level of EUR 50 million to be maintained in 2015 and new growth areas to be evaluated
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Modernization of services in application and infrastructure management
Selected industry products: financial services, supply chain management, oil & gas
CAGR ~20%, EUR >5B CAGR ~50%, EUR >5B CAGR >4%, EUR ~1B
Big and high growth market in the Nordics by 2020
Customer Experience
ManagementIndustrial Internet
Lifecare
9% growth in Healthcare
Over 40% growth in
CEM
*) Traditional services within the CEM practice excluded
Over EUR 20 million *)sales in 2014
Customer pilots and solution concepting(incl. IPR) ongoing,
pipeline growing
HCW around EUR 160 million sales
in 2014
153% growth in cloud services
© Tieto Corporation
Inte
rnal
Smart Utility
TIPS (+HMI)
We have many highly competitive offerings driving our growth
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Automated Infrastructure services and Cloud
Industrialized ADM
Cards
Smart Bank
Industrial Internet
Customer Experience
ManagementLifecare
Business and IT
consulting
Enterprise Applications
Vertical software and IPR
Value Networks
NewNew
Operative objectives 2015
Modernize our customers
Gain market share in IT services
Show results on growth investments
Customer experience and quality
© Tieto Corporation
Guidance for 2015
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Tieto expects its full-year operating profit (EBIT) excluding one-off items to increase from the previous year’s level (EUR 150.2 million in 2014).
© Tieto Corporation
Tieto in Finland
Tieto is part ofevery day life
in Finland
We employ around 4 000 IT professionals in Finland,
over 13 000 globally.
We invest over 100 millioneuros* into technology and
services annually.We pay our taxes to Finland.
We support severalCorporate Responsibility
initiaves in India and the Nordiccountries.
* Included in capital expenditure and operattng expenses