central air safety committee status update: asap & foqa

Central Air Safety Central Air Safety CommitteeCommittee

Status Update:Status Update:

ASAP & FOQAASAP & FOQA

A little about A little about me...me...

ASAPASAPAviation Safety Action ProgramAviation Safety Action Program

Take Aways Take Aways --

100% Voluntary100% Voluntary

How to answer inquiries from concerned How to answer inquiries from concerned crewscrews

Wildly Successful!Wildly Successful!

FAA Enforcement Avoided / Co. Discipline FAA Enforcement Avoided / Co. Discipline AvoidedAvoided

ASAP Fixes the “System” NOT the CrewsASAP Fixes the “System” NOT the Crews

Personnel ChangesPersonnel Changes

727 & 777 Status727 & 777 Status

Current ProjectsCurrent Projects

Growing PainsGrowing Pains

FOQA Fixes the “System” NOT the FOQA Fixes the “System” NOT the CrewsCrews

FOQAFOQA Flight Ops Quality Flight Ops Quality AssuranceAssurance

Take Aways Take Aways --

100% Voluntary100% Voluntary

““Enforcement Incentives” - FAAEnforcement Incentives” - FAA

Crews have decided NOT to “play”Crews have decided NOT to “play”

Invited Crew: F/O did: Accepted. Invited Crew: F/O did: Accepted. Capt did not: Excluded; now facing Capt did not: Excluded; now facing FAA EnforcementFAA Enforcement

ASAPASAPAviation Safety Action ProgramAviation Safety Action Program

Concerned Crew FAQ’sConcerned Crew FAQ’s

Should I submit? Should I submit?

YES!!!YES!!! oror - If you think you did it, you - If you think you did it, you SHOULD submit it, or you won’t be acquitted!SHOULD submit it, or you won’t be acquitted!

3 Deadlines3 Deadlines - Domestic / International / Notified - Domestic / International / Notified 24/48/2424/48/24

Exception to every rule! Sole-Source Report!Exception to every rule! Sole-Source Report!

Why? They WANT the info more than the Why? They WANT the info more than the consequences! If you did it - chances are someone consequences! If you did it - chances are someone else did or will do it too.else did or will do it too.

ASAPASAPAA

viation Safety Action viation Safety Action ProgramProgram

How to File:How to File:

WBATWBAT - Through PFC - Painful process. - Through PFC - Painful process.

PROMISED SINGLE SIGN IN SOON!PROMISED SINGLE SIGN IN SOON!

ASAP HotlineASAP Hotline 901-224-5203901-224-5203 - - Cell Phones NOW, Cell Phones NOW, please.please.

FAX FAX 901-224-5140901-224-5140

EXPENSE IT from HOTEL room. Company WILL pay EXPENSE IT from HOTEL room. Company WILL pay for this call on your hotel folio.for this call on your hotel folio.

3 Calendar Days Extension3 Calendar Days Extension

1/3 of Crew signed in to WBAT. ~1/3 of them had 1/3 of Crew signed in to WBAT. ~1/3 of them had trouble!trouble!

ASAPASAPAviation Aviation

Safety Action ProgramSafety Action Program



Login: Empl # / Cy080789 Login: Empl # / Cy080789 Submit an ASAP, FSR or Fatigue ReportSubmit an ASAP, FSR or Fatigue Report

Log In Issues: Log In Issues: 901-224-5124 901-224-5124 Scott Reeves or Scott Reeves or 901-224-5135 901-224-5135 Mac Johnson Mac Johnson Cell phones - ready Cell phones - ready referencereference

Email: Email: [email protected]@fedex.com

Need to report - NOT the time to be waiting for Need to report - NOT the time to be waiting for a password reseta password reset

Meets ALL FOM 2.15 FSR RequirementsMeets ALL FOM 2.15 FSR Requirements

NASA Report by checking a block - Response? NASA Report by checking a block - Response? YYeses

Not your “Dirty-Thirty’s Flight Safety Report”Not your “Dirty-Thirty’s Flight Safety Report”

FSR’s visible to all. Very circumspect in FSR’s visible to all. Very circumspect in reporting issues lest they haunt you later.reporting issues lest they haunt you later.

Be Very Open & Honest - Be Very Open & Honest - Suggest FixesSuggest Fixes!!

““Fatal 5” will get you excluded:Fatal 5” will get you excluded:

Criminal Activity, Substance Abuse, Controlled Substances, Alcohol Criminal Activity, Substance Abuse, Controlled Substances, Alcohol InvolvementInvolvement

Intentional Falsification - This is the ONLY Intentional Falsification - This is the ONLY one you can control “after the fact”one you can control “after the fact”

EVERYONE Reports - More complete picture to EVERYONE Reports - More complete picture to ERCERC



Some Statistics:Some Statistics:

1329 Reports as of 5/9/12 1329 Reports as of 5/9/12 (8.25 / day & growing!)(8.25 / day & growing!)

Enforcements Avoided: Enforcements Avoided: (This is nebulous... Can’t be 100% (This is nebulous... Can’t be 100% definite)definite)

12 - 15 LOC / LOW (Letter of Correction / 12 - 15 LOC / LOW (Letter of Correction / Letter of Warning)Letter of Warning)

FAA Believes you violated CFR 14....FAA Believes you violated CFR 14....

More Common: LONA - Letter of No ActionMore Common: LONA - Letter of No Action

Doesn’t Exist!Doesn’t Exist!



Discipline Avoided - even MORE nebulous - 3 or 4 Discipline Avoided - even MORE nebulous - 3 or 4

Case where we believe the company wanted to talk to Case where we believe the company wanted to talk to the crew in addition to ASAP... which, “Could lead” to a the crew in addition to ASAP... which, “Could lead” to a section 19 hearing.section 19 hearing.

To their credit, managers involved WANTED ASAP to To their credit, managers involved WANTED ASAP to handle it first.handle it first.

Agreement was reached, ‘no reason not to accept the Agreement was reached, ‘no reason not to accept the report at regular meeting’report at regular meeting’

Still open - crew issues resolved, but ‘systemic issues’ Still open - crew issues resolved, but ‘systemic issues’ remain that must be addressedremain that must be addressed

ASAPASAPAviatiAviati

on Safety Action Programon Safety Action Program

Some More Some More Statistics:Statistics:

ConcernsConcerns

Only one - and it’s beyond our control...Only one - and it’s beyond our control...

Company has designated only one person to Company has designated only one person to be the Event Review Committee (ERC) Rep: be the Event Review Committee (ERC) Rep: Tom Jenkins.Tom Jenkins.

He has been great, but what if he’s sick or He has been great, but what if he’s sick or injured?injured?

Manager in Safety tells me that two people Manager in Safety tells me that two people are currently being considered for Co. ERC are currently being considered for Co. ERC Rep.Rep.

Our Reps: Our Reps: Paul Zahner, Stu Harro, Ryan Travis, Mike Paul Zahner, Stu Harro, Ryan Travis, Mike Bender, Stacy Horn, Dennis Sparks, Dave Wright (Training)Bender, Stacy Horn, Dennis Sparks, Dave Wright (Training)



Capt Dave Wright - ASAP / FOQA Chair has Capt Dave Wright - ASAP / FOQA Chair has expressed a desire to do ASAP only.expressed a desire to do ASAP only.

F/O Gordon Oliver FOQA Chair / Capt Chris F/O Gordon Oliver FOQA Chair / Capt Chris Croce FOQA ViceCroce FOQA Vice


Gordon:Gordon:

MS Systems Engineering NPS & MS Systems Engineering NPS & ASO CourseASO Course

Retired USN F/A-18 Sqn CORetired USN F/A-18 Sqn CO

Former VP Ops “Check 6” 135 Former VP Ops “Check 6” 135 Employee CoEmployee Co

MD-11 F/O Tech Pilot Flt Test MD-11 F/O Tech Pilot Flt Test ANC PSITANC PSIT

Chris:Chris:

1983 Ole Miss - Computer Science1983 Ole Miss - Computer Science

USN F/A-18 ASO Lead Investigator USN F/A-18 ASO Lead Investigator 2 Class “A” Mishaps2 Class “A” Mishaps

NPS Monterey ASONPS Monterey ASO

Recoded MUCH of our Bus & MD-Recoded MUCH of our Bus & MD-11 Data Monitoring11 Data Monitoring

Airbus Captain FedExAirbus Captain FedEx

727: Will NEVER be part of FOQA727: Will NEVER be part of FOQA

777 - Flight Data being monitored by SAGEM777 - Flight Data being monitored by SAGEM

Planning on “taking the 777 keys” to FOQA Planning on “taking the 777 keys” to FOQA later this yearlater this year

75, Bus, MDs ALL being monitored75, Bus, MDs ALL being monitored

MD = GatelinkMD = Gatelink

75 / Bus = PC Cards - pulled and ‘read’75 / Bus = PC Cards - pulled and ‘read’

Up to 2 weeks before data gets to serversUp to 2 weeks before data gets to servers


StatusStatus


FOQA Monitoring Team - FMTFOQA Monitoring Team - FMT

5 Company FMT’s + 2 Staff & One Manager5 Company FMT’s + 2 Staff & One Manager

8 ALPA FMT’s - 6 of whom are “Gate 8 ALPA FMT’s - 6 of whom are “Gate Keepers”Keepers”

Gate keeper can only see “who” for 2 weeks Gate keeper can only see “who” for 2 weeks before the data disappears forever.before the data disappears forever.

Can make a call to crew. ONLY gate keeper Can make a call to crew. ONLY gate keeper everever knows the crew’s identity knows the crew’s identity


FMT - Process: Tedious & Data Analysis IntensiveFMT - Process: Tedious & Data Analysis Intensive

Data input by StaffData input by Staff

Validate Data e.g. 5,213 ‘Hi Power’ Taxi events...Validate Data e.g. 5,213 ‘Hi Power’ Taxi events...

Must be validated as legit or not; location, LTAET etcMust be validated as legit or not; location, LTAET etc

Investigate further if neededInvestigate further if needed

Goal: Process for ‘trends’ e.g. Location most unstable Goal: Process for ‘trends’ e.g. Location most unstable apc’sapc’s

Report Back to ‘Customers’: Crews, Trng&Std, Mx, Report Back to ‘Customers’: Crews, Trng&Std, Mx, Mgmt Mgmt (in that order, please!)Mgmt Mgmt (in that order, please!)


Current Projects:Current Projects:

Writing ‘Crew Contact’ manual - “When & How Writing ‘Crew Contact’ manual - “When & How To”To”

Hi Power Taxi events on rampsHi Power Taxi events on ramps

Stall Warning / Stick Shaker EventsStall Warning / Stick Shaker Events

Unstable Approaches (as defined in FOM)Unstable Approaches (as defined in FOM)

Hard LandingHard Landing with Rapid Derotation after T/D with Rapid Derotation after T/D

Studying this to include crew contacts asking Studying this to include crew contacts asking perspectives to expand on computer only dataperspectives to expand on computer only data


Hard Landing with Rapid Derotation after T/DHard Landing with Rapid Derotation after T/D

to find common factors in previous landing to find common factors in previous landing incidents/accidents which continue to show up incidents/accidents which continue to show up in the data (Hard, Rapid Derotation Rate and in the data (Hard, Rapid Derotation Rate and Bounced Landings)Bounced Landings)

Get this trend data back to the crews through Get this trend data back to the crews through training and FOQA feedbacktraining and FOQA feedback

Resources: Space, Terminals & Licenses Resources: Space, Terminals & Licenses

5 Terminals shared by 15 people5 Terminals shared by 15 people

Input, Validate, Process, Report - VERY Intensive processInput, Validate, Process, Report - VERY Intensive process

Resistance to FOQA Facts Newsletter (PFC)Resistance to FOQA Facts Newsletter (PFC)

Waiting for others to ‘chop’ that have no business Waiting for others to ‘chop’ that have no business chopping it chopping it

e.g. Training & Standards because we’re not telling e.g. Training & Standards because we’re not telling people ‘how to fly’people ‘how to fly’

FOQAFOQA Flight Flight

Ops Quality AssuranceOps Quality AssuranceTrouble Trouble in FOQA-Landin FOQA-Land

Leadership & Priorities - Metrics to Leadership & Priorities - Metrics to Management FIRSTManagement FIRST

Should be: Pilots / Trng & Stds / Mx / Should be: Pilots / Trng & Stds / Mx / Engineering / ManagementEngineering / Management

FOQAFOQA Flight Flight

Ops Quality AssuranceOps Quality AssuranceTrouble Trouble in FOQA-Landin FOQA-Land

FOQAFOQA Flight Ops Quality Assurance Flight Ops Quality Assurance

Trouble in FOQA-LandTrouble in FOQA-Land

SMS Paradigm not yet in place: SMS Paradigm not yet in place:

Silos that don’t see themselves as Silos that don’t see themselves as ‘stakeholders’ in the success of FOQA‘stakeholders’ in the success of FOQA

No Process to communicate un-reported No Process to communicate un-reported aircraft exceedancesaircraft exceedances

These concerns are being communicated These concerns are being communicated to management - not ‘hinting and to management - not ‘hinting and hoping’!hoping’!

ReCat - It’s Coming soon - efficiencyReCat - It’s Coming soon - efficiency

Wake Turbulence - FAA, ATC, Ops, ALPA SafetyWake Turbulence - FAA, ATC, Ops, ALPA Safety

DG - Lithium Batteries - Scott Schwartz working with John DG - Lithium Batteries - Scott Schwartz working with John HaynesHaynes

EVAS - Coming - Haven’t nailed down a timelineEVAS - Coming - Haven’t nailed down a timeline

Volcanic Activity - John Johnson 777 Capt / GeologistVolcanic Activity - John Johnson 777 Capt / Geologist

Schools - 7 AI-1, 5 AI-2, 1 AI-3, One or two more next monthSchools - 7 AI-1, 5 AI-2, 1 AI-3, One or two more next month

Central Air Safety Central Air Safety CommitteeCommitteeOngoing:Ongoing:

Burning Burning Questions?Questions?

central air safety committee status update: asap & foqa

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