center operations manual · (sole proprietorship) united communications information circle...

OPERATIONSMANUAL

NAME OF MANAGER

BCOMMUNITYCENTER

2 Lee Community Center OPERATIONS MANUAL

OPERATIONS MANUAL FOR LEE COMMUNITY CENTER

Workday Hours

8 a.m. to 5 p.m. , Monday through FridayAll employees work an 8-hour day1 hour is allowed for lunch

Business Hours

9 a.m. to 5 p.m. , Monday through Friday9 a.m. to 12 noon on Saturday, July 28

Important Numbers

Checking Account Number: 231-8890Telephone Number: 419-555-0166

Strawberry Festival Activities

Dates: July 13 and 14Serving Time: 7 p.m. to 9 p.m.The Pettisville High School Marching Band will

perform during serving hours on SaturdayMenu: fresh strawberries, homemade shortcake

with ice cream, and a wide variety ofhomemade cakes and strawberry desserts

Special Services Provided to

the Community

Money management class to start August 7Cardiopulmonary Resuscitation(CPR) class to start

August 8Two rooms available for meetings by local

businesses and community organizationsSponsor athletic teamsOpen-door policy for homeless and needyNewsletter to share information of community

interest with the citizens

Salary Information

Employees are paid biweekly (every two weeks)Manager’s biweekly salary is $1,352

Lee’s Obligations to Pettisville Citizens

Provide programs to meet the needs of people ofall ages

Provide quality social programs for thecommunity

Lee’s Obligations to Local,

State, and National

Governments

Obey all laws and regulationsWithhold payroll taxes and forward them to the

proper agenciesPractice conservation of energy

Your Obligations to the

Board of Directors of the

Community Center

Care for the grounds and facilities as if they wereyour own

Keep accurate and up-to-date recordsExhibit wise judgment in the use of the center’s

fundsHire employees who will contribute to the over-

all good of the centerSchedule use of center facilities by community

organizations

Your Obligations as an

American Citizen

Be knowledgeable about the free enterprisesystem

Be competent in managing personal businessaffairs

Exhibit wise judgment in use of personal fundsObey all laws and regulations

Business Plan is Due ____________

INFORMATION YOU’LL NEED TO KNOWABOUT LEE COMMUNITY CENTER

OPERATIONS MANUAL Lee Community Center 3

Pettisville Chamber of Commerce101 Dungaree DrivePettisville, OH 43553-0178

Mr. Elgin Jackson380 Knox StreetPettisville, OH 43553-0176

Mrs. Henrietta Ritz, PrincipalPettisville High School125 Wolfs LanePettisville, OH 43553-0175

Mouse-n-Louse Exterminator Service7362 Cherokee StreetWauseon, OH 43567-0005

Liberty Farms Convention Center34 Lakeshore DriveErie, PA 16509-0662

Mrs. Amanda WilcoxAmerican EmbassyCairoEGYPT

Security Insurance Company643 Leonard StreetMaumee, OH 43537-2388

Klopfenstein Farms16415 County Road BWauseon, OH 43567-0176

Mr. Ahi SotoPettisville Helping HandsSapporoJAPAN

Lee Community CenterOne Vale StreetPettisville, OH 43553-0177PHN 419-555-0166; FAX 419-555-0167www.leecc.mjs(Corporation, Nonprofit)

Mean Jeans Manufacturing Co.45 Maple StreetPettisville, OH 43553-0175PHN 419-555-0100; FAX 419-555-0110www.meanjeans.mjs(Corporation)

Nouveau Investment Company440 Wall StreetPettisville, OH 43553-0178PHN 419-555-0134; FAX 419-555-0136www.nouinv.mjs(Partnership)

Passports-2-Go728 Blazer AvenuePettisville, OH 43553-0177PHN 419-555-0164; FAX [email protected](Sole Proprietorship)

Pettisville Bank101 Greenback DrivePettisville, OH 43553-0178PHN 419-555-0101; FAX 419-555-0102www.pettisvillebank.mjs(Corporation)

Pettisville Post Office22 Stamp StreetPettisville, OH 43553-0178PHN 888-555-0133; FAX 419-555-0140www.ppo.mjs(Federal Agency)

Correspondents Outside the Model Business Community

During the course of the business simulation, you will be mailing and shipping a variety of things to other businessesboth within and without the model business community. Addresses follow. (NOTE: For Web addresses, the suffix.mjs (Mean Jeans simulation) has been used to avoid conflicts with real-world .com addresses.)

18 Wheeler Truck Lines1208 Oshkosh Blvd.Pettisville, OH 43553-0177PHN 419-555-0119; FAX 419-555-0120www.18wheeler.mjs(Corporation)

Buckeye Equipment1313 Olentangy RoadPettisville, OH 43553-0175PHN 419-555-0178; FAX 419-555-0180www.buckeye.mjs(Partnership)

The Clothes Closet61 Dungaree DrivePettisville, OH 43553-0178PHN 419-555-0154; FAX 419-555-0155www.clothescloset.mjs(Sole Proprietorship)

Creative Advertising Agency816 Corduroy DrivePettisville, OH 43553-0177PHN 419-555-0188; FAX 419-555-0190www.creativeadvertising.mjs(Corporation)

The Denim Maker752 Gold Mine LanePettisville, OH 43553-0176PHN 419-555-0195; FAX 419-555-0197www.denim_maker.mjs(Corporation)

Hollywood & Vine Videos2501 Kneepatch AvenuePettisville, OH 43553-0175PHN 419-555-0172; FAX [email protected](Corporation)

Popular Designs2020 Carpenter RoadPettisville, OH 43553-0176PHN 419-555-0182; FAX [email protected](Sole Proprietorship)

Taylor Office Supplies12 Rivet StreetPettisville, OH 43553-0177PHN 419-555-0135; FAX 419-555-0113www.taylor.mjs(Sole Proprietorship/Franchisee)

The Towne CrierP. O. Box 276Pettisville, OH 43553-0176PHN 419-555-0122; FAX 419-555-0124www.townecrier.mjs(Sole Proprietorship)

United CommunicationsInformation CirclePettisville, OH 43553-0176PHN 800-555-0111; FAX 419-555-0112www.uncom.mjs(Corporation, Controlled Monopoly)

Correspondents Within the Model Business Community

Addresses You Will Need …


Lee Community CenterCorporation, Nonprofit

The information contained on these pages is confidential. It is provided here to inform you of the typeof ownership and the financial condition of your business.

FINANCIAL STATEMENTS

LEE COMMUNITY CENTER

STATEMENT OF CASH RECEIPTS AND DISBURSEMENTS

For the year ended June 30, 20––

BEGINNING CASH BALANCE $ 19,740

RECEIPTSContributions $ 78,220Membership dues 315,000United Services of Pettisville 66,305

Total receipts 459,525$479,265

DISBURSEMENTSWages $ 60,850Office supplies 6,195Insurance 5,435Travel 600Payroll taxes 12,650Utilities 10,145Telephone 1,500Custodial 3,010Strawberry Festival 2,300Tutoring Program 18,200Interest Classes 22,800Soup Kitchen 40,000Housing for Needy 214,000Other Projects 33,000Capital expenditures 23,415Other operating expenses 7,535

Total disbursements 461,635

ENDING CASH BALANCE $ 17,630


ARTICLES OF INCORPORATIONof

LEE COMMUNITY CENTEROne Vale Street

The undersigned, a majority of whom are citizens of the United States desiring to form a non-profit under the Nonprofit Corporation Law of Ohio, do hereby certify:

FIRST. – The name of the corporation shall be _________________________________________________ .

SECOND.-The place in Ohio where its principal office is to be located is ____________________________

___________________________________________________________________________________ .

THIRD. -The purposes for which it is formed are: __________________________________________________

________________________________________________________________________________________

________________________________________________________________________________________

________________________________________________________________________________________

_______________________________________________________________________________________ .

FOURTH. -The following persons shall serve said corporation ____________________________________until the first annual meeting or other meeting called to elect trustees.

________________________________________________________________________________________

________________________________________________________________________________________

________________________________________________________________________________________

IN WITNESS WHEREOF, We have hereunto subscribed our names, this ____________________ day of

_____________________________________________ .


_____________________________________________

_____________________________________________

_____________________________________________


Pettisville, Fulton County, Ohio

Lee Unger 1117 Ann Avenue, Pettisville, Ohio

Helen McClenahan 411 Chestnut Street, Pettisville, Ohio

Leslie Mariance 303 Maple Street, Pettisville, Ohio

first

January, 1930

One Vale Street,

to provide a meeting place for

as trustees

Lee Unger

Helen McClenahan

Leslie Mariance

the citizens of Pettisville and the performance of the duties of

a community center and to engage in any other lawful activities

for which a nonprofit corporation may be formed under the Ohio

Revised Code.

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GETTING READY TO DO BUSINESSLEE COMMUNITY CENTER

Check off each activity as you complete it.

When 2 managers are assigned to Lee Community Center, each manager should check off the itemson his or her Getting Ready To Do Business checklist as they are completed.

COMPLETED

1. Participate in the “Presimulation: Group Activity” conducted by your Instructor.

2. Learn about how you will obtain supplies for your business. In order to run yourbusiness, you will need certain supplies. Some of these supply items are forms (such asinvoices and purchase orders) while others are items (such as envelopes and notebookpaper). You will find a supplies request form for Lee Community Center on pages 13 and14 in this Operations Manual, which lists all of the supplies that you will need to operate inthe model business community. There are several ways that you may obtain them.

C For students NOT using computersYour Instructor will give you ALL the supplies you will need. During the businesssimulation, you will need to complete all forms by hand.

V For students using computersYour Instructor will give you PART of the supplies you will need (such as envelopesand notebook paper) but will ask you to print your own forms. To do this, you willuse the business forms document located in the folder for your business that theInstructor will have copied onto your workstation from the Supplies and Resources CD.

Some forms (such as the cashbook and payroll register) are also available astemplates. A template is an electronic form that allows the user to key informationdirectly onto the screen and then print the completed form rather than printing ablank form that must then be completed by hand. These templates are also locatedin the folder for your business that your Instructor will have copied onto yourworkstation from the Supplies and Resources CD.

3. Remove the supplies request form. See pages 13 and 14 in this Operations Manual.

4. Identify how you will obtain your supplies. Notice that the supplies request form isdivided into columns so that you can check off whether a particular supply item isgoing to be supplied by your Instructor or printed by you as the student manager.Some forms are also available as electronic templates for students who will be usingcomputers. A check-off column is provided for these as well.

For each of the supply items, your Instructor will tell you whether he/she willbe giving them to you or whether he/she will be asking you to print your own.Record a � in the blank line in the appropriate column to indicate whichforms will be provided by your Instructor and which will be printed by you.Put your � in the “TO DO” side of the appropriate column.


Your Instructor will also tell you which, if any, template forms you will use.Verify each time you will use a template form by recording a � in the blankline in the template column. For example, if you will use a template cashbook,place a � in the blank line in the template column beside cashbook.

NOTE: You will not need a hard (paper) copy of template forms.

5. Obtain 3 file folders from your Instructor. Label them as follows.

PENDING FILE CASH FILELee Community Center Lee Community Center

OFFICE FILELee Community Center

The PENDING FILE contains work from the end of a class period that has not beencompleted and business papers that must be followed up on. For example, a purchaseorder is placed in the Pending File until an invoice is received and paid. An invoice isplaced in the Pending File until payment is received. The CASH FILE contains money,stamps, and financial records. The OFFICE FILE contains all completed work.

6. Obtain the Supplies folder for Lee Community Center from your Instructor. Thefolder will be labeled SUPPLIES, Lee Community Center, and will contain various suppliesyou will need.

7. Verify the items contained in the Supplies folder. Assume that you completed thesupplies request form and that your Instructor filled the request and placed the itemsin your Supplies folder. The folder should contain every item that was checked under“Instructor Will Supply” on your supplies request form.

Verify the quantity of each supply item provided by your Instructor. For eachInstructor-provided supply item, place a check mark under “DONE” in theInstructor-Will-Supply column of the supplies request. For example, yourequested 11 whole sheets of plain paper. Go to the Supplies folder and verifythat you received 11 whole sheets of plain paper. Then place a check mark inthe appropriate blank to show that you have verified this item. Continue inthis manner until you have verified all items in the folder. If you do not havethe correct quantity of any item, tell your Instructor immediately.

Return all items to the Supplies folder.

8. Identify which forms, if any, you will print now. To begin doing business, you willneed some of the forms almost immediately. These are

1) checkbook (located in the back of this Operations Manual)2) cashbook sheet3) appointment calendar(s)4) company sign5) Pettisville Chamber of Commerce letter/questionnaire

Find these items on your supplies request and note which column has been checked.If you are not printing any forms, go to step 11. If you are to print any of the forms listedabove, you will print them now. The remainder of the forms will be printed as youneed them. Your DAILY ACTIVITIES checklist will tell you when you need to print a form.


9. Print the forms you need. Open the folder for your business on your computer. Openthe business forms document. Print the forms you need now. Put your � in the“DONE” side of the Manager-Will-Print column.

10. Place all printed forms in the Supplies folder. Set the supplies request asidefor now.

11. Make a notation on your appointment calendar.

C If you are using a paper calendar, remove the calendar from the Supplies folder.

Write your name at the top of the calendar. (If there are two managers, therewill be two calendars.)

JULY JULY JULY JULY JULY APPOINTMENT CALENDAR

8 9 10 11 12 13 14

15 16 17 18 19 20 21

22 23 24 25 26 27 28

Name: _________________________________________

30 3129

1 2 3 4 5 6 7

SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY

Independence

Day

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JUNES

29

162330

F

18

152229

T

07

142128

W

06

132027

T

05

121926

M

04

111825

S

03

101724

S

4111825

F

310172431

T

29

162330

W

18

152229

T

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142128

M

06

132027

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05

121926

AUGUSTNotes:

Make the following notation on your calendar for July 2: Send Western RoundupDays questionnaire.

Paper clip the calendar(s) to the front of the Office File.

V If you are using an electronic calendar, open the calendar on your computer.

Make the following notation on your calendar for July 2: Send Western RoundupDays questionnaire.

Close the calendar.

12. Organize your files. File folders are illustrated below. Each file folder lists the item(s)to be placed inside the file.

Remove from your Supplies folder the item to be placed in the Pending File.


Place this item in the Pending File as shown below.

Remove from your Supplies folder the items to be placed in the Cash File andthe Office File. Lists of these items follow. Place these items in the Cash Fileand the Office File in the order shown. HINT: If you are using an electroniccalendar, electronic cashbook, and/or electronic check register, you will not havethese items to place in the folders.

� Place a check mark beside each item as you place it in the proper file.

1 Pettisville Chamber of Commerceletter/questionnaire

PENDING FILELee Community Center

COMPLETED

1 cashbook sheet

1 checkbook containingcheck register, checks,and deposit slips

CASH FILELee Community Center

COMPLETED

appointment calendar (1 per manager)The appointment calendar(s) should beclipped to the front of this file.

1 set address labels and postage stamps

1 set return address labels

1 completed supplies request

Employee’s Withholding AllowanceCertificate—W-4 (1 per manager)


COMPLETED

13. Prepare a personal cash envelope. In the model business community, you will havean opportunity to conduct personal business using cash. You may purchase anewspaper, sign up for a class at Lee Community Center or Taylor Office Supplies, orbuy shares of stock from Nouveau Investment Company.

Remove one envelope from the Supplies folder.

Use a pen to print PERSONAL CASH FOR (YOUR NAME) across the top on thefront of the envelope.

Remove your personal cash from pages 351-362 inthe Student Reference Book. Count the money.Record the total amount saved: $ ______________

If you said $2,232 you were correct. You will need approximately $4 to purchasenewspapers and $100 to sign up for classes, which will leave more than $2,000to buy shares of stock. Do not pay any company bills with your personal cash.You will make all payments for your business with checks.

Use scissors to cut the bills. Place the money in the envelope. Place theenvelope in the Cash File.


14. Prepare a cash receipts envelope.

Remove one envelope from your Supplies folder.

Use a pen to print CASH RECEIPTS across the top on the front of the envelope.

Place the envelope in the Cash File.

15. Store your postage stamps in a safe place.

Postage stamps are as valuable as cash. It is important that you store your postagestamps in a safe place.

Remove the set of address labels and postage stamps from the Office File.Remove one envelope from the Supplies folder.

Nouveau Investment Company

440 Wall Street

Pettisville, OH 43553-0178

Passports-2-Go

728 Blazer Avenue


Pettisville Post Office

22 Stamp Street


Popular Designs

2020 Carpenter Road


Taylor Office Supplies

12 Rivet Street


The Towne Crier

P. O. Box 276


Pettisville Bank

101 Greenback Drive


18 Wheeler Truck Lines

1208 Oshkosh Blvd.


Lee Community Center

One Vale Street


Buckeye Equipment

1313 Olentangy Road


Mean Jeans Manufacturing Co.

45 Maple Street


The Clothes Closet

61 Dungaree Drive

Pettisville, OH 43553-0178United Communications

Information Circle


Creative Advertising Agency

816 Corduroy Drive


The Denim Maker

752 Gold Mine Lane


Hollywood & Vine Videos

2501 Kneepatch Avenue

Pettisville, OH 43553-0175Use 1" x 2-5/8" White Address Labels

Example: Avery 5160® Laser OR equivalent

NOTE: When printing this .pdf document,

turn Acrobat’s “Fit to Page” setting to OFF.


Address Labels & Postage Stamps

Pettisville Chamber of Commerce

101 Dungaree Drive


Mrs. Henrietta Ritz, Principal

Pettisville High School

125 Wolfs Lane


Liberty Farms Convention Center

34 Lakeshore Drive

Erie, PA 16509-0662

Mouse-n-Louse

Exterminator Service

7362 Cherokee Street

Wauseon, OH 43567-0005

35¢

COMMEMORATING

U. S. BUSINESS

AND INDUSTRY

POSTAGE

35¢

COMMEMORATING

U. S. BUSINESS

AND INDUSTRY

POSTAGE

35¢

COMMEMORATING

U. S. BUSINESS

AND INDUSTRY

POSTAGE

35¢

COMMEMORATING

U. S. BUSINESS

AND INDUSTRY

POSTAGE

35¢

COMMEMORATING

U. S. BUSINESS

AND INDUSTRY

POSTAGE

35¢

COMMEMORATING

U. S. BUSINESS

AND INDUSTRY

POSTAGE

Mrs. Amanda Wilcox

American Embassy

CairoEGYPT

Mr. Ahi Soto

Pettisville Helping Hands

SapporoJAPAN

Security Insurance Company

643 Leonard Street

Maumee, OH 43537-2388

Klopfenstein Farms

16415 County Road B

Wauseon, OH 43567-0176

Mr. Elgin Jackson

380 Knox Street


Address labels for:Correspondents Within theModel Business Community

Address labels for:Correspondents Outside theModel Business Community

SixPostageStamps

Use a pen to print POSTAGE STAMPS across the top on the front of the envelope.

Use scissors to remove the 6 postage stamps from the address labels sheet.HINT: Make sure you do not remove the adhesive until you are ready to use thepostage stamps.

Place the postage stamps inside the envelope. Do not seal the envelope.Place the envelope in the Cash File.

Return the set of address labels to the Office File.


16. Prepare sign-up sheets for the 2 classes offered at the community center. Many ofthe business managers will be signing up for either the money management class or theCPR (cardiopulmonary resuscitation) class. You must prepare the sign-up sheets now.

Prepare the sheets.

C If you are handwriting the sign-up sheets, remove 2 sheets of notebook paper fromthe Supplies folder.

V If you are keying the sign-up sheets, open your word processor.

Print (or key) the following information at the top center on one sheet.

� SIGN-UP SHEET FOR MONEY MANAGEMENT CLASS� Meets Tuesday evenings from 7 p.m. to 8 p.m.� Class begins August 7 and runs 4 weeks� Registration fee is $60

Print (or key) the following information at the top center on the second sheet.

� SIGN-UP SHEET FOR CPR (CARDIOPULMONARY RESUSCITATION) CLASS� Meets Thursday evenings from 8 p.m. to 9 p.m.� Class begins August 8 and runs 6 weeks� Registration fee is $25

If you are keying the sign-up sheets, print the 2 sheets now. Save your work.

Place the 2 sign-up sheets in the Office File.

17. Organize your “mini filing cabinet.”

Get an appropriate box (to be used as a “mini filing cabinet”) from yourInstructor.

Place the 4 file folders in your “mini filing cabinet” in the order in which theywere just shown. The Pending File should be in the front of the “mini filingcabinet,” and the Supplies folder should be in the back.

SUPPLIES

FILE

Lee Comm

unity Ce

nter

MINI FILING

cabinet

SUPPLIES FILELee Community Center


CASH FILELee Community Center

PENDING FILELee Community Center

OFFICE F

ILE

Lee Comm

unity Ce

nter

CASH FIL

E

Lee Comm

unity Ce

nter

PENDING

FILE

Lee Comm

unity Ce

nter


18. Organize your work area.

Place a check mark beside each piece of equipment available for your use.Equipment followed by an asterisk (*) is optional.

NOTE: Items may be available in the classroom but not specifically at yourplace of business.

calculator* scissors

stapler computer*

Place a check mark beside each miscellaneous supply item available at yourwork area. Items followed by an asterisk (*) are optional.

pens and pencils mail delivery box*

paper clips ruler

“mini filing cabinet” felt-tip markers

rubber cement or glue

If you do not have required supplies, check with your Instructor.

Remove the Lee Community Center sign from the Supplies folder. Use tapesupplied by your Instructor to position your company sign within your workarea (perhaps taped to a desk or on a nearby wall).

19. Read the part titled INFORMATION YOU’LL NEED TO KNOW ABOUT LEECOMMUNITY CENTER on page 2 in this Operations Manual.

20. Tell your Instructor you have completed the GETTING READY TO DO BUSINESSactivities for Lee Community Center.

YOU ARE NOW READY TO BEGIN DOING BUSINESS WITH THE OTHERCOMPANIES IN THE PETTISVILLE BUSINESS COMMUNITY.


QuantityNeeded

LEE COMMUNITY CENTERSUPPLIES REQUEST

DescriptionUse

ComputerTemplate

Page 1 of 2

InstructorWill Supply

ManagerWill Print

TO DO DONE TO DO DONE

1 cashbook sheet

1 per manager appointment calendar

5 service invoices

3 purchase orders

2 payroll registers

7 sheets letterhead stationery

1 eachlayout form (newsletter)newsletter mailer

1 sheet clip art for Strawberry Festival poster

1 check register (electronic)

1checkbook containing check register,checks, and deposit slips

1 set time cards for July 13 (2 sheets)

1Pettisville Chamber of Commerceletter/questionnaire

1priority seating reservation forWestern Roundup Days

1 audit summary

1 final audit

1 company sign

1 eachoffice supplies requisition No. 1office supplies requisition No. 2

1 mailing permit application

1 set time cards for July 27 (2 sheets)

Your checkbook is located in theback of this Operations Manual.


QuantityNeeded

DescriptionUse

ComputerTemplate

InstructorWill Supply

ManagerWill Print

TO DO DONE TO DO DONE

Page 2 of 2

1utility bill fromPettisville Power and Light Company

1 per manager New York Stock Exchange guide

1 set of 54 incoming cash slips and 1 cash slipfor receipts from Strawberry Festival

1 check #7050 from Elgin Jackson

1 notice of employment

1 sheet of 2 state sales tax certificates of exemption

1 item invoice from Klopfenstein Farms

1 per managerMean Jeans stock certificate No. 89478BMean Jeans stock certificate No. 89479B

1 per manager business plan table of contents

4 per managermanager’s weekly job performanceevaluation

1 per managernotice of Mean Jeans Manufacturing Co.annual stockholders’ meeting

1 per manager proxy card

1 set while-you-were-out slips

11 sheetsplain paper �7 half sheets

1 set address labels and postage stamps �

1 set return address labels �

1 shipping label (optional) �

4 per manager notebook paper �

1 set binder labels (optional) �

24 envelopes �

1 per managerEmployee’s Withholding Allowance

�Certificate—W-4


RESPONSIBILITY PROCESSING INCOMING MAIL

One of your responsibilities as manager of Lee Community Center is to process incomingmail as efficiently as possible.

❏ When mail is delivered to your business, you should

1. Immediately open all incoming mail and carefully remove the contents. Someenvelopes may contain more than one item.

2. Read each item carefully. Ask yourself, “What action should I take?”

3. Take whatever action is necessary.

❏ When you receive a donation by check, you should

� Turn to page 61 in the Student Reference Book. Complete the steps titled Followthese steps when recording incoming checks (cash receipts) in the cashbook. In step 3,record Business Donation in the EXPLANATION column. In step 4, record the checkamount in the OTHER column of the RECEIPTS section.

❏ When you receive a check in payment of a service invoice, you should

� Turn to page 165 in the Student Reference Book. Complete the steps titled Followthese steps when you receive a check in payment of a service invoice. HINT: Step 5 onpage 165 in the Student Reference Book tells you to record the check in the cashbook.After you record the check, be sure to return to page 165 in the Student ReferenceBook and complete steps 6 and 7.

RESPONSIBILITY PAYING FOR GOODS AND SERVICES

References Lesson 1.1 Writing Checks - in the Student Reference BookLesson 1.2 Posting to a Cashbook - in the Student Reference BookLesson 4.2 Using Item Invoices - in the Student Reference BookLesson 4.3 Using Service Invoices - in the Student Reference Book

Your responsibility as manager of Lee Community Center is to verify that item invoices andservice invoices are correct and that the calculations are accurate.

❏ When you receive an item invoice, you should wait until you receive a shipment form beforeyou take any action. Then you should

(continued on next page)

RESPONSIBILITIES OF THE MANAGER(S) OFLEE COMMUNITY CENTER


RESPONSIBILITY PAYING FOR GOODS AND SERVICES (continued)

� Turn to page 160 in the Student Reference Book. Complete the steps titled Followthese steps when you receive an item invoice.

❏ When you receive a service invoice, you should

� Turn to page 165 in the Student Reference Book. Complete the steps titled Followthese steps when you receive a service invoice.

RESPONSIBILITY SCHEDULING MEETING ROOMS

It is your responsibility as manager of Lee Community Center to schedule the use of twomeeting rooms for the community. Local businesses and community organizations may usethe meeting rooms anytime on weekdays that they are not being used for community centeractivities. Rooms cannot be reserved for Saturday or Sunday. There is no charge for the useof the meeting rooms.

NOTE: The Sonesta Room holds up to 200 people. The Sullivan Room, which is arrangedclassroom-style, holds up to 50 people. Each room may be reserved during thefollowing hours: 9 a.m. to 4 p.m. and 7 p.m. to 11 p.m.

❏ When someone reserves a meeting room, you should

1. Remove the two meeting room reservation sheets from the Office File. Look closelyto see if a room is available on the date requested.

2. Ask the person the number of people expected at the meeting. HINT: The SonestaRoom will accommodate up to 200 people, but the Sullivan Room will accommodateno more than 50.

3. Record the necessary information on the proper meeting room reservation sheet.Use the example that follows as a guide. If the Social Committee of the communitycenter is to serve refreshments, be sure to record the specific items to be served.

4. Return the meeting room reservation sheets to the Office File.

MEETING ROOM RESERVATION SHEETSonesta Room • 200 Person Capacity

Date Time Scheduled Business or Organization Refreshments

July 2 7:00 – 8:30 p.m. Athletic League barbecues and iced tea

July 3

July 4 9:00 – 10:00 a.m. Mean Jeans Mfg. Co. no refreshments

July 5

July 6

July 7 Saturday not available

July 8 Sunday not available

July 9


RESPONSIBILITY REGISTERING PEOPLE FOR CLASSES

One of your responsibilities as manager of Lee Community Center Is to sign up people forthe classes offered by the community center. You must also collect the registration feefrom each person. The fee for the CPR class is $25, and the fee for the Money Managementclass is $60.

❏ When citizens sign up for the CPR or Money Management class, you should

1. Remove the proper sign-up sheet from the Office File. Ask the person to write his orher name on the sign-up sheet.

2. Collect the correct amount of cash for the registration fee. Write PAID beside theperson’s name on the sign-up sheet.

3. Place the money In the cash receipts envelope in the Cash File. Return the sign-upsheet to the Office File.

RESPONSIBILITY ACCEPTING DONATIONS

Lee Community Center is a nonprofit charitable organization. It receives personal donations(in the form of cash) from individuals within the community. The community center alsoreceives contributions (in the form of checks) from businesses within the community.

❏ When an individual comes to you to make a personal cash donation, you should

1. Accept the cash donation.

2. Prepare a receipt. Remove a half sheet of plain paper from your Supplies folder. Writethe words Received charitable contribution from ____________ (name of individual)on July ___, 20–– in the amount of $_________.

3. Thank the individual for the donation. Hand the receipt to the manager.

4. Remove the cash receipts envelope from the Cash File. Place the cash donation inthe envelope. Return the envelope to the Cash File.

❏ When a business makes a donation by check, you should

1. Turn to page 61 in the Student Reference Book. Complete the steps titled Followthese steps when recording incoming checks (cash receipts) in the cashbook. In step 3,record Business Donation in the EXPLANATION column of the cashbook. In step 4,record the check amount in the OTHER column of the RECEIPTS section.

2. Endorse the check for deposit. (Refer to page 62 in the Student Reference Book.)Place the check in the cash receipts envelope in the Cash File.


DAILY ACTIVITIES FORLEE COMMUNITY CENTER

THE FIRST 4 THINGS EACH MANAGER SHOULD DO EACH CLASS PERIOD

1. Give full attention to your Instructor. He/she will tell you whether you shouldopen for business as usual or participate in a special activity.

2. Check your appointment calendar to see if you have any appointments orobligations today.

3. Access your Mean Jeans e-mail account (if you have one). Check to see ifyou have any new messages.

4. Open your Pending File. Remove and complete any work that was notcompleted the day before.

THE LAST 3 THINGS EACH MANAGER SHOULD DO EACH CLASS PERIOD

1. Record any new appointments or obligations on your appointmentcalendar.

2 Place outgoing mail in the community mailbox. Place incomplete work inthe front of the Pending File.

3. Clean up your work area.

DIVISION OF LABOR

When two managers are assigned to Lee Community Center, one managershould complete the activities for the odd days in July (July 3, 5, etc.) and theother manager should complete the activities for the even days (July 2, 4,etc.). Both managers should check off the items as completed on the DAILYACTIVITIES checklist. While one manager completes the day’s activities, theother manager handles all incoming mail and greets customers. If there isno incoming mail, both managers will complete the DAILY ACTIVITIES together.If a manager is not at work on any given day, the other manager is responsiblefor assuming his or her duties for that day.


WORKWEEK 1July 2 – July 6

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JULY 2

■ MAKE MEETING ROOM RESERVATION SHEETS

Business Forms You Will Need: � Appointment Calendar

A large number of businesses and organizations ask to reserve the community center’s two meetingrooms. Therefore, you decide to make reservation sheets instead of using the appointment calendarto record the reservations. You may either key or handwrite the reservation sheets.

COMPLETED

Find your appointment calendar.

C If you are using a paper calendar, remove the calendar from your Office File.


Keep the appointment calendar open while you prepare the reservation sheets. Turn topage 16 in this Operations Manual. Find the responsibility titled SCHEDULING MEETINGROOMS. Use the illustration shown on page 16 in this Operations Manual as a guide forpreparing 2 meeting room reservation sheets.

Prepare a meeting room reservation sheet for the Sonesta Room.

C If you are handwriting the reservation sheets, remove 2 sheets of notebook paper fromyour Supplies folder. Use a ruler to draw the vertical lines.

V If you are keying the reservation sheets, open the word processor on your computer.Use the table feature in your software program. If you have any difficulty preparingthe table, ask your Instructor for help.

Copy all information exactly as it is shown in the illustration for the first reservation sheet.Continue the date column through July 31. Each time you come to a Saturday or a Sunday,record either Saturday or Sunday in the Time Scheduled column and not available in theBusiness or Organization column. HINT: Look at your appointment calendar to determineSaturdays and Sundays.

Make a meeting room reservation sheet for the Sullivan Room. Use the sheet you justprepared for the Sonesta Room as a guide. Record the following information.

� Use the words MEETING ROOM RESERVATION SHEET and Sullivan Room.

� Use the words Holds up to 50 people.


Record the dates from July 2 through July 31; in the Time Scheduled column, recordSaturday or Sunday beside the correct dates; in the Business or Organization column, recordnot available on the line for each Saturday and Sunday notation.

NOTE: At this time, no reservations have been made to use the Sullivan Room during the monthof July.

Place the 2 sheets in the front of the Office File. Return the appointment calendar to theOffice File (or close the calendar on your computer).

■ RETURN THE WESTERN ROUNDUP DAYS QUESTIONNAIRE

Business Forms You Will Need: � Pettisville Chamber of Commerce Letter/Questionnaire� Appointment Calendar� Address Labels & Postage Stamps� Return Address Labels

You are looking forward to participating in Western Roundup Days on July 27 and 28. Each managerwill volunteer to work at one of the events, and you will donate an item for the auction. Since there isno product to donate, you will contribute one free registration for the Money Management class.

COMPLETED

Remove the Pettisville Chamber of Commerce letter/questionnaire from the Pending File.Read the letter from Jerry Sherman and the questionnaire. Decide which event you wouldlike to volunteer to work at on July 27 or 28. If Lee Community Center has two managers,both managers will work at the same event.

Place a check mark on the questionnaire beside the event chosen. Write 1 free MoneyManagement Registration on the ITEM line. Write $60.00 on the APPROXIMATE VALUE line.Print the name and address of your business. Sign your name as manager.

Make a notation on your appointment calendar.

C If you are using a paper calendar, remove the calendar from the Office File.


Record the event each manager is volunteering to work at on July 27 or 28.

Use scissors to separate the questionnaire from Jerry Sherman’s letter. Place the letter inthe Office File.

Prepare an envelope to mail the questionnaire. Turn to page 99 in the Student ReferenceBook. Complete the steps titled Follow these steps when addressing envelopes.

NOTE: This is the last time you will be given directions for addressing envelopes. If you run out ofaddress labels, check with your Instructor; or you may address an envelope by hand. Referto page 3 in this Operations Manual for correct mailing addresses.


JULY 3

■ PAY CONFERENCE FEES TO LIBERTY FARMS CONVENTION CENTER

Business Forms You Will Need: � Checkbook � Cashbook� Address Labels & Postage Stamps� Return Address Labels

The community center’s board of directors voted to pay all expenses to send three employees to aleadership conference in August at Liberty Farms Convention Center on Lake Erie. All conference feesmust be paid in advance. Assume that today you receive the bill for $2,100.00 from Liberty Farms.

COMPLETED

Remove your checkbook from the Cash File. Write a check for $2,100.00 payable to LibertyFarms Convention Center. If necessary, turn to page 54 in the Student Reference Book.Complete the steps titled Follow these steps when you prepare a check.

Prepare an envelope and mail the check to Liberty Farms.

Record the payment in your cashbook. Turn to page 58 in the Student Reference Book.Complete the steps titled Follow these steps when recording cash payments (by check) in thecashbook. HINT: In step 3, record Conference Registration in the EXPLANATION column ofthe cashbook.

■ SEND SERVICE INVOICES TO BUCKEYE EQUIPMENT

AND UNITED COMMUNICATIONS

Business Forms You Will Need: � Service Invoice� Address Labels & Postage Stamps� Return Address Labels

A number of businesses in Pettisville pay annual membership dues to Lee Community Center. Bydoing so, they may use the center’s auditorium and guest facilities during the year free of charge. Thefee for a small business is $250.00 per year, and the fee for a large business (50 or more employees) is$350.00 per year. Today you will send service invoices to Buckeye Equipment and UnitedCommunications for the renewal of their membership dues.

COMPLETED

Prepare 2 service invoices. Turn to page 163 in the Student Reference Book. Find thesteps titled Follow these steps when preparing a service invoice. Complete steps 1 and 2.

Complete steps 3 through 5 on page 164 in the Student Reference Book. HINT: You donot charge for commissions or sales tax on service invoices.

� In step 3d, list the following on the invoice for Buckeye Equipment.

Renewal of annual membership dues $250.00


� In step 3d, list the following on the invoice for United Communications.


Prepare envelopes and mail the ORIGINAL invoices to Buckeye and UnitedCommunications.

Place the COPY of the invoices in the Pending File until you receive payment from thebusinesses.

JULY 4 HOLIDAYHAPPY 4TH OF JULY! ENJOY THE HOLIDAY!

JULY 5

PLACE A WANT AD IN THE TOWNE CRIER

Business Forms You Will Need: � Checkbook � Cashbook

The community center board of directors has authorized you to hire an activities director. First, youmust determine the qualifications an applicant must have. Then you must write a want ad to appearin the classified section of The Towne Crier, Pettisville’s leading newspaper.

COMPLETED

Turn to page 225 in the Student Reference Book. Find the steps titled Follow these stepswhen you place a want ad. Complete steps 1 through 6.

Complete steps 7 through 10. You want the activities director to be on the job byJuly 12. Ask the manager of The Towne Crier how many issues your ad can run before yourJuly 12 deadline.

■ PAY FOR EXTERMINATOR EXPENSES


When you had your annual termite inspection last year, Mouse-n-Louse Exterminator Service foundtermites in your building. The building was treated, and you now have 28 termite bait stations locatedon the premises. The bait stations are checked monthly, and you pay an annual premium of $465.00for this service. The premium is now due.


COMPLETED

Remove your checkbook from the Cash File. Write a check payable to Mouse-n-LouseExterminator Service for $465.00.

Prepare an envelope and mail the check to Mouse-n-Louse.

Record the payment in your cashbook. Turn to page 58 in the Student Reference Book.Complete the steps titled Follow these steps when recording cash payments (by check) in thecashbook. HINT: In step 3, record Exterminating Service in the EXPLANATION column ofthe cashbook.

JULY 6

■ MAKE A SIGN TO ADVERTISE THE STRAWBERRY FESTIVAL

Business Forms You Will Need: � Clip Art for Strawberry Festival Poster

Lee Community Center is sponsoring the annual Strawberry Festival on July 13 and 14. Make a sign topost in the Sonesta Room that might attract the attention of people from community groups thatmeet in the room.

COMPLETED

Turn to page 2 in this Operations Manual. Read the information there about theStrawberry Festival Activities. Your sign should include the following information.

� Use the words STRAWBERRY FESTIVAL.

� List the dates and serving time.

� Describe the entertainment scheduled.

� Describe the menu.

Prepare the sign.

C If you are preparing the sign manually, turn to page 228 in the Student Reference Book.Complete the steps titled Follow these steps when creating a display ad manually. HINT:You will only need 1 or 2 pieces of clip art from the clip art sheet. The remaining clipart will be used for posters you will prepare later.

V If you are preparing the sign electronically, turn to page 228 in the Student ReferenceBook. Complete the steps titled Follow these steps when creating a display adelectronically.

Use tape supplied by your Instructor to hang the sign in your work area. Return the tapeand any other items used to their proper place. HINT: If you prepared the sign manually,return the clip art sheet to the Supplies folder.


■ MAKE A UTILITY PAYMENT AT PETTISVILLE BANK

Business Forms You Will Need: � Utility Bill from Pettisville Power and Light Co.� Checkbook � Cashbook

The Pettisville Power and Light Company has authorized Pettisville Bank to collect utility bill paymentsfrom Pettisville businesses. This arrangement is convenient for Lee Community Center as a customer.It is also convenient for Pettisville Power and Light Company because it provides direct deposits to theutility company’s account at the bank.

COMPLETED

Find your utility bill.

C If you are using Instructor-supplied forms, remove the utility bill from the Supplies folder.Notice that the utility bill has two parts, the bill itself and the remittance slip. Theremittance slip is returned to the utility company with your payment. The bill is filedfor future reference.

V If you are printing your forms, open the forms document on your computer. FindUnit 4 Accounts Payable and Receivable. Print the utility bill. Notice that the utilitybill has two parts, the bill itself and the remittance slip. The remittance slip is returnedto the utility company with your payment. The bill is filed for future reference.

Write a check payable to Pettisville Power and Light Company. Use scissors to separate theremittance slip from the bill on the dashed line.

Record the payment in your cashbook. HINT: Record Utility Bill in the EXPLANATION columnof the cashbook.

Write PAID across the large portion of the utility bill. Place it in the Office File.

Take the check and the utility bill remittance slip and go to Pettisville Bank to make thepayment. You cannot use the drive-in window.

■ ORDER SHARES OF STOCK FROM NOUVEAU INVESTMENT COMPANY

Business Forms You Will Need: � New York Stock Exchange Guide

You have been saving your personal money so that you can purchase some shares of stock in anothercorporation. The money in your personal cash envelope represents your personal savings. You mustdecide today what type of stock you wish to purchase and how many shares you want to buy. You willplace the New York Stock Exchange Guide in your Pending File so that you can keep an ongoing recordof how well your stock is doing.

NOTE: If 2 managers are assigned to Lee Community Center, only one manager will order stocktoday. The second manager will order stock at a later date.

COMPLETED

Turn to page 306 in the Student Reference Book. Complete the steps titled Follow thesesteps when you order shares of stock.

CONGRATULATIONS! YOU HAVE JUST COMPLETED YOUR FIRST WORKWEEKAS MANAGER OF LEE COMMUNITY CENTER.


■ GIVE THE MANAGER’S JOB PERFORMANCE EVALUATION TO YOUR INSTRUCTOR

Business Forms You Will Need: � Manager’s Weekly Job Performance Evaluation

At the end of each workweek, it is the responsibility of each manager to give his or her job performanceevaluation to the Instructor. Your Instructor will complete the form and return it to you. The manager’sweekly job performance evaluation represents your grade for this week. Make sure you turn it inon time!

COMPLETED

Find your job performance evaluation.

C If you are using Instructor-provided forms, remove 1 manager’s weekly job performanceevaluation from your Supplies folder.

V If you are printing your forms, open the forms document on your computer. FindUnit 9 Human Resources. Print 1 manager’s weekly job performance evaluation.

Complete only the top portion of the job performance evaluation. Write your name asmanager and circle workweek ending July 6. Give your job performance evaluation to yourInstructor.

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JULY 9

■ RECORD THE CASH RECEIPTS FOR THE WEEK

Business Forms You Will Need: � Incoming Cash Slips � Cashbook

Lee Community Center’s main source of income is from annual membership fees and private fundingthrough Pettisville Charity Campaign.

COMPLETED

Find your incoming cash slips.

C If you are using Instructor-supplied forms, remove the set of 4 incoming cash slips fromyour Supplies folder. Notice that the slips represent CASH (currency).


V If you are printing your forms, open the forms document on your computer. FindUnit 4 Accounts Payable and Receivable. Print 1 set of 4 incoming cash slips. Noticethat the slips represent CASH (currency).

Use scissors to remove the incoming cash slip dated July 9 from the sheet. Place theremaining slips in the Cash File.

Record the receipt in your cashbook. Turn to page 60 in the Student Reference Book.Complete the steps titled Follow these steps when recording cash sales (cash receipts) in thecashbook. HINT: In step 3, record Incoming Cash in the EXPLANATION column of thecashbook.

Place the incoming cash slip in your cash receipts envelope in the Cash File.

■ RECORD THE REGISTRATION FEES AND CASH DONATIONS COLLECTED

Business Forms You Will Need: � Cashbook

You are now registering people for a money management class and a cardiopulmonary resuscitationclass to be held at Lee Community Center in August. You also receive cash donations from privatecitizens. The registration fees and any donations you received last week must be recorded in thecashbook.

COMPLETED

Remove the cash from the cash receipts envelope in the Cash File. Count the cash anddetermine the total amount received for registration fees and any donations collected.

What is the total of the registration fees/donations for this week? $ ______________

Record this amount in your cashbook. Turn to page 60 in the Student Reference Book.Complete the steps titled Follow these steps when recording cash sales (cash receipts) in thecashbook. HINT: In step 3, record Registration Fees and Donations in the EXPLANATIONcolumn of the cashbook. In step 4, record the amount of the registration fees and donationsin the OTHER column of the RECEIPTS section.

Return the cash to the cash receipts envelope. Return the cash receipts envelope to theCash File.

■ MAKE A DEPOSIT AT PETTISVILLE BANK

Business Forms You Will Need: � Incoming Cash Slips � Checkbook � Cashbook

All checks and cash received from donations, annual membership fees, and other sources must bedeposited to the account of Lee Community Center at Pettisville Bank. All incoming checks and cashfrom all sources are considered cash receipts. The incoming cash slip represents currency and must bedeposited along with any additional cash and checks.


COMPLETED

Turn to page 66 in the Student Reference Book. Complete the steps titled Follow thesesteps when making a deposit at the bank. HINT: Don’t forget to record the deposit in yourcheck register!

JULY 10

■ PURCHASE CASSETTE RECORDERS FROM TAYLOR OFFICE SUPPLIES

Business Forms You Will Need: � State Sales Tax Certificates of Exemption� Purchase Order� Address Labels & Postage Stamps� Return Address Labels

Assume that today you receive a call from Mr. Elgin Jackson, a member of the board of directors. Heasks you to buy portable cassette recorders for the community center’s meeting rooms. He wants togive these recorders in memory of his late wife, Mary. You tell Elgin that you can buy 6 recorders fromTaylor Office Supplies for $414.00 plus shipping. He agrees to have the money to you by the time theorder arrives. You decide to order the cassette recorders from Taylor Office Supplies. You want theorder shipped by Priority Mail.

COMPLETED

Find your sales tax certificate of exemption. (Because Lee Community Center is a nonprofitorganization, it does not pay sales tax to its suppliers.)

C If you are using Instructor-supplied forms, remove the state sales tax certificate ofexemption from your Supplies folder.

V If you are printing your forms, open the forms document on your computer. FindUnit 4 Accounts Payable and Receivable. Print 1 sheet of state sales tax certificates ofexemptions.

Use scissors to separate the 2 forms on the sheet. Notice that one of the forms is for TaylorOffice Supplies, and the other form is for Buckeye Equipment. Place the certificate forBuckeye in the Supplies folder. You will use it later.

Sign the certificate on the Manager line. You will include this certificate of exemption inthe envelope with your order to Taylor.

Turn to Taylor’s price list on page 347 in the Student Reference Book. Find the catalognumber, description, and price for the portable cassette recorders you want to order.

Turn to page 148 in the Student Reference Book. Find the steps titled Follow these stepswhen preparing a purchase order. Complete steps 1 through 3. HINT: In step 2c, this isthe first purchase order issued by Lee Community Center. When you come to step 2e,record Priority Mail beside SHIP VIA.

Staple or paper clip the sales tax certificate of exemption to the front of the purchaseorder. Prepare an envelope to mail the certificate and the ORIGINAL purchase order toTaylor Office Supplies.


File the COPY of the purchase order in the Pending File until you receive a shipment formand an item invoice from Taylor.

■ BUY POSTAGE AT PETTISVILLE POST OFFICE


You are running low on 35¢ postage stamps. Now is a good time to buy more stamps.

COMPLETED

Remove your checkbook from the Cash File. Take your checkbook and go to the postoffice. You want to buy 16 stamps at 35¢ each.

Write a check to pay for the stamps. Return to your place of business.

Record the payment for stamps in your cashbook. Turn to page 58 in the Student ReferenceBook. Complete the steps titled Follow these steps when recording cash payments (by check)in the cashbook. HINT: In step 3, record Postage in the EXPLANATION column of thecashbook.

Return the checkbook to the Cash File. Place the stamps in the envelope for postagestamps in the Cash File.

■ REGISTER FOR A COMPUTER WORKSHOP OFFERED BY TAYLOR OFFICE SUPPLIES


Taylor Office Supplies is offering Saturday morning workshops for individuals in the community whowant to learn about personal computers. The enrollment is limited, so you want to sign up immediately.The fee for the materials is a personal expense. You must use your savings to pay for the workshop.Since you are registering as a private citizen, not as a manager of a business, assume that this transactionis completed on your lunch hour.

NOTE: If there are two managers assigned to Lee Community Center, only one manager willregister for the workshop today. The second manager will register later.

COMPLETED

Remove your personal cash envelope from the Cash File. Take your cash with you and goto Taylor Office Supplies. Ask the following questions.

� On which Saturdays do you have openings in the computer workshop?

� What time does the workshop begin and end?

� How much is the fee for materials?

Register for the workshop on a Saturday of your choice. Pay the fee for materials.

Return to your place of business. Make a notation on your appointment calendar regardingthe date and time the workshop will be held. If you are using a paper calendar, write theinformation on the lines beside Notes at the bottom of the calendar.


■ RESPOND TO A LETTER FROM THE CLOTHES CLOSET


Several months ago, arrangements were made for The Clothes Closet to hold a Summer Style Show ofits latest denim fashions on July 19 from 8 to 10 p.m. You agreed to rent the Lee Auditorium to TheClothes Closet for this special event. Today or tomorrow you will receive a letter from The ClothesCloset. Wait until you receive the letter from the manager of The Clothes Closet before you takeany action. Then you should

COMPLETED

Read the letter from The Clothes Closet. Then telephone or e-mail the manager of TheClothes Closet. If you do not have telephone equipment or a Mean Jeans e-mail address,go in person to The Clothes Closet. Give the manager the following information.

� Final arrangements have been made for the Summer Style Show. Lee Auditorium hasbeen reserved for July 19 from 8 to 10 p.m.

� The facility will hold up to 500 people. There will be adequate seating for everyone.

� The auditorium will be empty all day. The models may have access to the room at anytime, but the manager of The Clothes Closet should call ahead to let you know whattime they will arrive.

� You have asked Henri, the caterer, to call the manager of The Clothes Closet on July 16to discuss the refreshments.

� There will be a $200 rental fee for use of the auditorium. An additional fee of $100 willbe charged if custodial services are necessary. However, if The Clothes Closet leavesthe auditorium in good condition, you will waive the fee.

NOTE: Check with your Instructor and the manager of The Clothes Closet about possibly holdingthe Summer Style Show in your classroom.

Make a notation on your appointment calendar about the Summer Style Show.

■ SEND A SERVICE INVOICE TO THE CLOTHES CLOSET


Now that arrangements have been finalized for the Summer Style Show, you will send a service invoiceto The Clothes Closet for the rental fee on the auditorium. Although meeting rooms are available freeof charge, there is a fee for use of the auditorium unless a business has paid annual membership dues.

COMPLETED

Turn to page 163 in the Student Reference Book. Complete the steps titled Follow thesesteps when preparing a service invoice. List the following information on the invoice.

� Rental fee for Lee Auditorium July 19 ................................................. $200.00Note: Additional $100 fee will be charged if custodial services required.


JULY 11

■ PROCESS A CHECK FROM ELGIN JACKSON

Business Forms You Will Need: � Check #7050 from Elgin Jackson � Cashbook

Assume that today you receive the check from Elgin Jackson to pay for the portable cassette recordershe is donating to Lee Community Center in memory of his wife, Mary.

COMPLETED

Find the check from Elgin Jackson.

C If you are using Instructor-provided forms, remove Check #7050 from Elgin Jackson fromyour Supplies folder. Use scissors to cut the check from the sheet.

V If you are printing your forms, open the forms document on your computer. FindUnit 4 Accounts Payable and Receivable. Print Check #7050 from Elgin Jackson. Usescissors to cut the check from the sheet.

Turn to page 61 in the Student Reference Book. Complete the steps titled Follow thesesteps when recording incoming checks (cash receipts) in the cashbook. HINT: In step 3, recordMemorial in the EXPLANATION column of the cashbook. In step 4, record the amount ofthe check in the OTHER column of the RECEIPTS section.

■ REQUEST A CONTRIBUTION FROM PETTISVILLE BANK


For the past five years, the manager of Pettisville Bank has donated the strawberries for the annualStrawberry Festival held at the community center in July. You just finished talking with Phil Klopfensteinof Klopfenstein Farms, the local supplier of large fresh strawberries. Klopfenstein Farms will deliver 20cases of strawberries (at a cost of $12 a case) to the community center on July 13. You decide to goimmediately to Pettisville Bank to see if the manager will contribute the cost of the strawberries forthis year’s Strawberry Festival.

COMPLETED

Determine the cost of the strawberries.

HINT: Multiply 20 cases times $12.00. Write the total: $ ____________

Go to Pettisville Bank. You cannot use the drive-in window for this transaction. Ask to talkwith a manager who can make a decision about contributions from the bank. Give themanager the following information.

� Lee Community Center has greatly appreciated the donation of the cost of strawberriesthat Pettisville Bank has given for the past five Strawberry Festivals.

� Will Pettisville Bank take this opportunity to donate the cost of strawberries for thisyear’s Strawberry Festival (July 13 and 14)?


� You expect to have at least 1,200 people attend the Strawberry Festival.

� Tell the manager how much Klopfenstein Farms will charge for the strawberries.

� You will put up posters in the community announcing the festival and giving credit tothe bank for its contribution.

� You think this will be very good public relations for the bank.

When you receive the check, thank the manager for the contribution to this year’sStrawberry Festival. Return to your place of business.

Record the check in your cashbook. Turn to page 61 in the Student Reference Book.Complete the steps titled Follow these steps when recording incoming checks (cash receipts)in the cashbook. HINT: In step 3, record Donation of Strawberries in the EXPLANATIONcolumn of the cashbook. In step 4, record the amount of the check in the OTHER columnof the RECEIPTS section.

■ MAKE ANNOUNCEMENT POSTERS

Business Forms You Will Need: � Clip Art for Strawberry Festival Poster

The Strawberry Festival will be held this week, July 13-14. You want to select three businesses to displayposters to remind people of this upcoming event. You also want to thank Pettisville Bank for its donationof the cost of the strawberries.

COMPLETED

Refer to page 2 in this Operations Manual for more information about the StrawberryFestival. You will make 3 posters. (They do not all have to be the same.) Your postersshould include the following information.

� Include the words Come to the Strawberry Festival at Lee Community Center.

� List the dates and serving time.

� Describe the food to be served.

� Describe the entertainment scheduled.

� Include the words SPECIAL THANKS IS GIVEN TO Pettisville Bank for donating the cost offresh strawberries.

Prepare the 3 posters.

C If you are preparing the posters manually, remove the clip art for the Strawberry Festivalfrom the Supplies folder. Then turn to page 228 in the Student Reference Book.Complete the steps titled Follow these steps when creating a display ad manually.

V If you are preparing the posters electronically, turn to page 228 in the Student ReferenceBook. Complete the steps titled Follow these steps when creating a display adelectronically.

Take the 3 signs and tape supplied by your Instructor and go to any 3 businesses of yourchoice. Ask the managers of the 3 businesses to hang a sign.

Return to your place of business. Return the tape and any other items used to their properplace.


■ RESPOND TO A LETTER FROM HOLLYWOOD & VINE VIDEOS


You frequently rent videos from Hollywood & Vine Videos for youth activities at the community center.You will be holding a youth rally on August 3. Today or tomorrow you should receive a letter fromHollywood & Vine Videos with a special offer. Wait until you receive the letter from Hollywood &Vine before you take any action. Then you should

COMPLETED

Read the letter from Hollywood & Vine. Since your next youth activity is not until August,you will ask the manager of Hollywood & Vine to reserve some videos for you.

Walk over to Hollywood & Vine Videos. Select 2 or 3 video titles. Tell the manager youwould like to take advantage of the 20% discount. Ask him or her to reserve the videos forAugust 3.

Return to your place of business. Make a notation on your appointment calendar to pickup the videos on the date you reserved them. If you are using a paper calendar, write theinformation on the lines beside Notes at the bottom of the calendar.

JULY 12

■ PAY ANNUAL FEE FOR THE BULK MAIL PERMIT


On July 10 or 11, you should have received a letter from Pettisville Post Office requesting payment forthe annual renewal fee for your bulk mail permit. Today is the renewal date. The annual fee has goneup to $125.00. The bulk permit mailing is the most economical way to distribute your monthlynewsletter to members of the community center.

COMPLETED

Write a check for $125.00 payable to Pettisville Post Office for the bulk mail permitrenewal fee.

Record the payment in your cashbook. Turn to page 58 in the Student Reference Book.Complete the steps titled Follow these steps when recording cash payments (by check) in thecashbook. HINT: In step 3, record Bulk Mail Permit in the EXPLANATION column of thecashbook.

Take the check and go to the post office. Hand the check to the manager. Tell him or herthat the check is for renewal of the bulk mail permit for Lee Community Center. Return toyour place of business.


■ INQUIRE ABOUT A NEW TELEPHONE SERVICE


You are thinking about ordering DSL lines from United Communications. The DSL lines will speed upyour connection to the Internet.

COMPLETED

Go to United Communications. Take a sheet of scratch paper with you so that you canwrite down the information you are given. Ask the manager the following questions.

� Do you offer DSL lines for small businesses using the Internet?

� What details can you provide about DSL lines?

Thank the manager for the information. Make sure you write down enough informationto help you make a decision.

Tell the manager of United Communications that you will come back the first week inAugust to place the order for the DSL line. Write on your scratch sheet the cost for thephone service.

Return to your place of business. Place the sheet of scratch paper in the Office File.

Make a notation on your appointment calendar on August 1 to order the DSL line. If youare using a paper calendar, write the information on the lines beside Notes at the bottom ofthe calendar.

■ PREPARE THE JULY 13 TIME CARDS

Business Forms You Will Need: � Time Cards #1-5 (July 13th)

Before you can complete your biweekly payroll for the pay period ending July 13, you must preparethe time cards.

COMPLETED

Turn to page 121 in the Student Reference Book. Complete the steps titled Follow thesesteps when preparing time cards.

■ ADD A NEW EMPLOYEE TO THE PAYROLL

Business Forms You Will Need: � Notice of Employment � Time Cards #1-5 (July 13th)

Your want ad in The Towne Crier attracted seven applicants for the position of activities director. Fourof the applicants were interviewed, and a new activities director was hired. The new employee reportedto work today. As manager, you must do the paperwork necessary to add the new employee to thepayroll.


COMPLETED

Turn to page 122 in the Student Reference Book. Complete the steps titled Follow thesesteps when you add a new employee to the payroll.

JULY 13

■ WRITE A LETTER TO ELGIN JACKSON

Business Forms You Will Need: � Letterhead Stationery� Address Labels & Postage Stamps� Return Address Labels

You want to thank Mr. Jackson for the portable cassette recorders that have been received and placedin the community center’s meeting rooms in memory of his wife, Mary.

COMPLETED

Write a letter to Elgin Jackson. Turn to page 98 in the Student Reference Book. Completethe steps titled Follow these steps when writing letters. Be sure to include the followinginformation.

� The correct mailing address for Mr. Jackson (Refer to page 3 in this Operations Manual.)

� The portable cassette recorders have arrived and have been placed in the communitycenter’s meeting rooms.

� Each recorder has been engraved with the words IN MEMORY OF MARY JACKSON.

� The donation will be mentioned in the next community newsletter.

� You received his check for $424.35.

� You look forward to showing the cassette recorders to him at the next meeting of theboard of directors.

� You speak on behalf of the entire community center in expressing appreciation for thememorial.

■ RENEW THE MAINTENANCE CONTRACT ON YOUR ELECTRONIC COPIER/PRINTER


The maintenance contract on your electronic copier/printer (used for bulletins and newsletters) willexpire soon. Taylor Office Supplies is usually prompt in sending renewal maintenance contracts witha service invoice. Wait until you receive a contract before you take any action. Then you should

COMPLETED

Read the maintenance contract carefully. Sign both copies of the contract. Place themaside for now.


Write a check payable to Taylor Office Supplies for the amount of the fee on the serviceinvoice.

Record the payment in your cashbook. HINT: Record Maintenance Contract in theEXPLANATION column of the cashbook.

Mail the check and the original of the maintenance contract to Taylor Office Supplies.

Staple or paper clip your copy of the maintenance contract to the service invoice. Placethese papers in the Office File.

■ COMPLETE THE AUDIT SUMMARY

Business Forms You Will Need: � Audit Summary

The audit summary will help your Instructor identify problems you may be having in carrying out theduties as manager of Lee Community Center. If two managers are assigned to Lee Community Center,both managers should work together to complete the audit summary.

COMPLETED

Turn to page 245 in the Student Reference Book. Complete the steps titled Follow thesesteps when you complete the audit summary.

■ MAKE AN ENTRY ON THE NEW EMPLOYEE’S TIME CARD; TOTAL CARD


It is your responsibility each day to record the number of regular hours and any overtime hours workedby your new employee.

COMPLETED

Remove the time cards from your Office File. Find the time card for the activities director.Record the following information on the time card (If necessary, refer to the illustration onpage 122 in the Student Reference Book).

� Record the hours worked (from 8:01 a.m. to 12:02 p.m. and from 1:00 p.m. to 5:02 p.m.)

� Record the total regular hours worked (8).

Add the figures in the TOTAL REG. column of the card. Record the TOTAL. Write the samefigure under HOURS (REGULAR) at the bottom of the card. Then multiply the HOURS(REGULAR) times the RATE to find the AMOUNT. No overtime was worked. Record theTOTAL HOURS and GROSS PAY (which is the total of the AMOUNT column).

Return the time cards to the Office File.

CONGRATULATIONS! YOU HAVE JUST COMPLETED YOUR SECOND WORKWEEKAS MANAGER OF LEE COMMUNITY CENTER.




At the end of each workweek, it is the responsibility of each manager to give his or her job performanceevaluation to the Instructor. Your Instructor will complete the form and return it to you. The manager’sweekly job performance evaluation represents your grade for this week. Make sure you turn it in on time!

COMPLETED




Complete only the top portion of the job performance evaluation. Write your name asmanager and circle workweek ending July 13. Give your job performance evaluation toyour Instructor.

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JULY 16

■ PREPARE THE JULY 13 PAYROLL REGISTER

Business Forms You Will Need: � Payroll Register � Time Cards #1-5 (July 13th)� Checkbook � Cashbook

All employees of Lee Community Center are paid biweekly (or every two weeks). A payroll register isused to summarize information recorded on employee time cards. Wages and deductions for allemployees are recorded on this single report. The payroll register must be completed and proved(checked for accuracy) before any money can be paid to individual employees. The payroll registermay be prepared either manually or electronically.

COMPLETED

Turn to pages 124-126 in the Student Reference Book. Carefully read these pages. Payspecial attention to the illustrations. Find the steps titled Follow these steps when preparinga payroll register on page 127 in the Student Reference Book.


Begin to complete the payroll register. Complete steps 1 through 7 on pages 127-129 inthe Student Reference Book. Be very careful as you record the information from the timecards onto the payroll register. Double-check all amounts you record. Make sure yourecord each amount in the proper column. If you have any difficulty completing theDEDUCTIONS section of the payroll register, ask your Instructor for help.

Complete step 8 on page 129 in the Student Reference Book. Do not continue untilyour payroll register is accurate.

Complete steps 9 through 11 on pages 129-130 in the Student Reference Book. Placethe time cards and the payroll register in the Office File.

■ PREPARE THE JULY 27 TIME CARDS

Business Forms You Will Need: � Time Cards #1-5 (July 13th) � Time Cards #1-5 (July 27th)

Before the employees at Lee Community Center can be paid again, you must first prepare the timecards for the July 27th pay period.

COMPLETED

Find the July 27 time cards.

C If you are using Instructor-provided forms, remove the time cards for the current payperiod (July 27) from the Supplies folder.

V If you are printing your forms, open the forms document on your computer. FindUnit 3 Payroll. Print the time cards for the current pay period (July 27).

Remove the July 13 time cards from the Office File.

Copy the employee names from the July 13 time cards onto the July 27 time cards. Copythe social security numbers for the managers onto the July 27 time cards.

Copy the top portion of the new employee’s July 13 time card onto the July 27 time card.Now go to the bottom portion of the card. Copy the regular rate and overtime rate ontothe new time card.

Place the July 27 time cards in the Office File. Give the old time cards for the July 13 payperiod to your Instructor.




COMPLETED

Remove the incoming cash slips from the Cash File. Use scissors to remove the incomingcash slip dated July 16 from the sheet. Place the remaining slips in the Cash File.


Record the receipt in your cashbook. Turn to page 60 in the Student Reference Book. Completethe steps titled Follow these steps when recording cash sales (cash receipts) in the cashbook. HINT:In step 3, record Incoming Cash in the EXPLANATION column of the cashbook.




You are still registering people for a money management class and a cardiopulmonary resuscitationclass to be held at Lee Community Center in August. You also receive cash donations from private citizens.The registration fees and any cash donations you received last week must be recorded in the cashbook.

COMPLETED

Remove the cash from the cash receipts envelope in the Cash File. Count the cash anddetermine the total amount received for registration fees and any cash donations collected.HINT: Donations made by check should be recorded on the cashbook separately. Do notinclude donations made by check in this total.




■ RECORD THE CASH RECEIPTS FROM THE STRAWBERRY FESTIVAL


The Strawberry Festival held July 13-14 was a great success! Large crowds attended both days. Thereceipts must be deposited today with your regular weekly bank deposit.

COMPLETED

Remove the incoming cash slips from the Cash File. Use scissors to remove the IncomingCash Strawberry Festival slip dated July 16 from the sheet. Place the remaining slips in theCash File.

Record the receipt in your cashbook. Turn to page 60 in the Student Reference Book.Complete the steps titled Follow these steps when recording cash sales (cash receipts) in thecashbook. HINT: In step 3, record Strawberry Festival Receipts in the EXPLANATION columnof the cashbook. In step 4, record the amount of the receipts in the OTHER column of theRECEIPTS section.





All checks and cash received from donations, annual membership fees, and other sources must bedeposited to the account of Lee Community Center at Pettisville Bank. All incoming checks and cashfrom all sources are considered cash receipts. The incoming cash slip represents currency and must bedeposited along with any additional cash and checks.

COMPLETED


■ MAKE AN ENTRY ON THE NEW EMPLOYEE’S TIME CARD



COMPLETED

Record the following information. (If necessary, refer to the illustration on page 122 in theStudent Reference Book.)

� Record the regular hours worked (7:55 a.m. to 12:01 p.m. and 12:57 p.m. to 5:01 p.m.).

� Record the total regular hours worked (8).

� Record the overtime hours worked (6:01 p.m. to 8:01 p.m.).

� Record the total overtime hours worked (2).

JULY 17

■ WRITE A LETTER TO PETTISVILLE HIGH SCHOOL MARCHING BAND


The Pettisville Marching Band from Pettisville High School gave an excellent performance at theStrawberry Festival on July 13. You decide to write a letter to the principal of Pettisville High School totell her what a fine job the band did.


COMPLETED

Write a letter to Mrs. Henrietta Ritz. Turn to page 98 in the Student Reference Book.Complete the steps titled Follow these steps when writing letters. Be sure to include thefollowing information.

� The correct mailing address for Mrs. Ritz (Refer to page 3 in this Operations Manual.)

� You want to express your appreciation for the contribution made by the marching band.(They performed during serving hours on July 13.)

� The students’ participation helped make this year’s Strawberry Festival a great success!

� You want the principal to know that there were many positive comments made aboutthe band. In particular, the drum major, Mr. Terry Bender, did a magnificent job of leadingthe band.

� You want the principal to know that the students conducted themselves in a mannerthat should make their parents, their school, and their community proud.

■ WRITE AN ARTICLE FOR LEE COMMUNITY CENTER NEWSLETTER

Business Forms You Will Need: none

As manager of Lee Community Center, it is your responsibility to write and distribute a monthlynewsletter to the members of the community center. You want to mail this month’s newsletter on July20. To meet that deadline, you must write a different article each day this week.

COMPLETED

Remove a sheet of notebook paper from your Supplies folder. Write a rough draft of ashort article about the Strawberry Festival that was held at the community center July 13and 14. Be sure to include the following.

� Compose a title (in all capital letters) for the article.

� List the dates the festival was held.

� Describe the attendance (over 1,300 people).

� Give the name of the Pettisville business that donated the cost of the fresh strawberries.

� Describe the food served.

� List the names of the groups who provided the entertainment during serving hours.List the names of 4 students who are part of Pettisville High School Marching Band.(You choose the names.).

� Explain that the proceeds from the festival will be sent to the community center’s “sistercity” in Sapporo, Japan.

Read the article and make any necessary corrections. If there are two managers assignedto Lee Community Center, you may decide to ask the second manager to read the draft.

Place the draft in the Pending File until you are ready to prepare the final newsletter.





COMPLETED


� Record the regular hours worked (same hours you recorded for 7-16).

� Record the total regular hours worked. (No overtime was worked.)

JULY 18



Three community center employees plan to attend the week-long leadership conference at LibertyFarms Convention Center in August. Draft an article about the topics that will be included in theconference.

COMPLETED

Remove a sheet of notebook paper from your Supplies folder. Write a rough draft of ashort article about the conference. Be sure to include the following.


� List the dates the leadership conference is to be held (August 6 through 10).

� Name the place where the conference is to be held (Lake Erie, Pennsylvania).

� Give the names of the three employees who will attend (You choose the names).

� Describe the topics on the program (Five-Star Community Service, Making Decisions,and Planning Programs with Pizzazz).

� Explain that the board of directors voted to pay the entire cost for these employees toattend the conference.




■ SEND SERVICE INVOICES TO THE DENIM MAKER AND 18 WHEELER TRUCK LINES


A number of businesses in Pettisville pay annual membership dues to Lee Community Center. Bydoing so, they may use the center’s auditorium and guest facilities during the year free of charge.Today you will send service invoices to 18 Wheeler Truck Lines and The Denim Maker for the renewalof their membership dues.

COMPLETED

Prepare 2 service invoices. Turn to page 163 in the Student Reference Book. Find thesteps titled Follow these steps when preparing a service invoice. Complete steps 1 and 2.

Complete steps 3 through 5 on page 164 in the Student Reference Book. HINT: You donot charge for commissions or sales tax.

� In step 3d, list the following on the invoice for 18 Wheeler Truck Lines.


� In step 3d, list the following on the invoice for The Denim Maker.


Mail the ORIGINAL invoices to 18 Wheeler and The Denim Maker.

Place the COPY of the invoices in the Pending File until you receive payment from thebusinesses.




COMPLETED


� Record the regular hours worked (same regular hours you recorded for July 17).

� Record the total regular hours worked.

� Record the overtime hours worked (6:30 p.m. to 8:30 p.m.).

� Record the total overtime hours worked.


JULY 19



There has been a lot of interest in the money management and CPR classes to be held at Lee CommunityCenter in August. You are pleased about the number of registrations so far. Draft an article that willprovide some information about the classes.

COMPLETED

Remove a sheet of notebook paper from your Supplies folder. Write a rough draft of ashort article about the CPR and money management classes that will be held at LeeCommunity Center in August. HINT: See your sign-up sheets for this information. Be sureto include the following.


� Provide the dates and the class meeting time for the CPR class.

� List the amount of the registration fee.

� Tell the number of persons who have registered for the CPR class.

� Provide the dates and the class meeting time for the money management class.

� List the amount of the registration fee.

� Tell the number of persons who have registered for the class.

� Explain that registrations will be accepted up until the first meeting of the class.



■ ARRANGE FOR A PATTERN FOR NEW JACKETS


Recently you had lunch with Felicia Hernandez, owner of Popular Designs. You told her that you wereinterested in having jackets designed for your employees. She responded that she is interested inmembership in the community center. You suggested that Popular Designs create the jacket designin exchange for a one-year membership at Lee Community Center. If, after a year, she wishes to continueher membership, you will bill her for the membership dues.

COMPLETED

Walk to Popular Designs. Tell the manager the following.

� You appreciate Felicia’s offer to design a pattern for the new jackets.

� You need the jacket design by the end of July.


� You want the letters LCC on the front of the jacket.

� You also want the design to include 2 pockets on the front of the jacket.

Return to your place of business.




COMPLETED

Record the following information.

� Record the regular hours worked (same regular hours you recorded for July 18).

� Record the overtime hour worked (7:00 p.m. to 8:01 p.m.).

JULY 20

■ PREPARE FOR MEAN JEANS ANNUAL STOCKHOLDERS’ MEETING

Business Forms You Will Need: � Notice of Mean Jeans Annual Stockholders’ Meeting� Proxy Card (for managers not attending the meeting)� Mean Jeans Stock Certificate No. 89478B (Manager 1)� Mean Jeans Stock Certificate No. 89479B (Manager 2)� Appointment Calendar

You are a stockholder in Mean Jeans Manufacturing Co. As a valued stockholder, you are invited eachyear to participate in the annual stockholders’ meeting. If you are unable to attend the meeting, youwill return a proxy card so that someone else may vote on your behalf. If you will be attending themeeting, there are steps you must take to get ready. Check with your Instructor to find out if themeeting will be held in your classroom.

COMPLETED

Get ready for the meeting.

If you are NOT attending the meeting, turn to page 312 in the Student Reference Book.Complete the steps titled Follow these steps if you will not attend the annualstockholders’ meeting.

If you ARE attending the meeting, turn to page 313 in the Student Reference Book.Complete the steps titled Follow these steps if you are told to attend the annualstockholders’ meeting.


■ PREPARE THE NEWSLETTER FROM LEE COMMUNITY CENTER

Business Forms You Will Need: � Layout Form (Newsletter) � Newsletter Mailer

Three articles for the monthly newsletter are in rough-draft form. You will now write one more articlefor the newsletter and prepare the newsletter in final form.

COMPLETED

Remove 1 sheet of notebook paper from the Supplies folder. Write a rough draft of a shortarticle about the memorial for Mary Jackson. Include the following information.


� Thank Elgin Jackson for the donation of six portable cassette recorders to thecommunity center.

� Mention that these cassette recorders were placed in the center’s meeting rooms inmemory of Mr. Jackson’s late wife, Mary.

� Mention that each recorder has been engraved with the words IN MEMORY OF MARYJACKSON.

Read the article and make any necessary corrections.

Remove the 3 articles you wrote from the Pending File.

Prepare the newsletter layout.

C If you are preparing the newsletter manually, remove the layout form for the newsletterfrom your Supplies folder. Also remove 2 or 3 sheets of plain paper from your Suppliesfolder. Ask your Instructor for rubber cement or glue. Copy the articles carefully andneatly onto the plain paper. Then cut and paste the articles onto the layout sheet.

V If you are preparing the newsletter electronically, open the template for your newsletterlayout on your computer. Read the instructions on the layout form. Key each articleneatly into the columns on the newsletter. Print 1 copy of the newsletter.

Find your newsletter mailer. You will also need rubber cement or glue.

C If you are using Instructor-supplied forms, remove the newsletter mailer from yourSupplies folder.

V If you are printing your forms, open the forms document on your computer. FindUnit 2 Business Communications. Print 1 newsletter mailer.

Turn the newsletter over so that the blank side is toward you. Cut out the center portionof the mailer sheet along the inner dashed lines. Glue the mailer onto the center of theback side of the newsletter.

Take the completed newsletter to your Instructor. Ask him or her to make enough copiesof the newsletter so that each business in the community (including Mean Jeans) canreceive one.


When your Instructor gives you the copies of the newsletter, fold each copy in thirds sothat the newsletter is on the inside and the mailing information is on the outside. Tape orstaple closed. Address one newsletter for each business operating within the Pettisvillecommunity. HINT: Use your mailing address labels, or print the addresses neatly onto theaddress box.

Place the original newsletter in the Office File. Put the remaining newsletters aside untilyou prepare a mailing permit application.

■ PREPARE A MAILING PERMIT APPLICATION

Business Forms You Will Need: � Mailing Permit Application

Lee Community Center has a special bulk mail permit for mailing its monthly newsletter. Before youtake the newsletters to the post office, you must complete the mailing permit application.

COMPLETED

Find your mailing permit application.

C If you are using Instructor-supplied forms, remove the mailing permit application fromyour Supplies folder.

V If you are printing your forms, open the forms document on your computer. FindUnit 5 Postal and Shipping Services. Print 1 mailing permit application.

Complete Section A of the form.

� Print your business name on line 1.

� Sign your name on line 2.

� Print today’s July date on line 3.

� Print Lee Community Center’s address on line 4.

� Leave line 5 blank.

� Print your name on line 6.

� Leave line 7 blank.

� Print the community center’s telephone number on line 8.

� Check “No” on line 9.

■ MAIL THE NEWSLETTER FROM LEE COMMUNITY CENTER

Business Forms You Will Need: � Mailing Permit Application � Layout Form (Newsletter)� Newsletter Mailer � Checkbook � Cashbook

It is now time to mail the community center newsletters.


COMPLETED

Take the newsletters, the mailing permit application, and your checkbook and go to thepost office. Hand the manager the application and explain that the newsletters represent300 copies.

Write a check to Pettisville Post Office for the total postage due. Return to your place ofbusiness.

Record the payment in your cashbook. HINT: Record Bulk Mailing in the EXPLANATIONcolumn of the cashbook.




COMPLETED

The activities director worked regular hours with no overtime today. Record the informationon the time card in the Office File.

CONGRATULATIONS! YOU HAVE JUST COMPLETED YOUR THIRD WORKWEEKAS MANAGER OF LEE COMMUNITY CENTER.



At the end of each workweek, it is the responsibility of each manager to give his or her job performanceevaluation to the Instructor. Your Instructor will complete the form and return it to you. The manager’sweekly job performance evaluation represents your grade for this week. Make sure you turn it inon time!

COMPLETED






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COMPLETED

Remove the incoming cash slips from the Cash File. Use scissors to remove the incomingcash slip dated July 23 from the sheet. Place the remaining slip (dated July 30) in the CashFile.





The registration fees and any cash donations you received last week must be recorded in the cashbook.

COMPLETED

Remove the cash from the cash receipts envelope in the Cash File. Count the cash anddetermine the total amount received for registration fees and any cash donations collected.HINT: Donations made by check should be recorded on the cashbook separately. Do notinclude donations made by check in this total.







All checks and cash received from donations, annual membership fees, and other sources must bedeposited to the account of Lee Community Center at Pettisville Bank.

COMPLETED


■ PAY THE ITEM INVOICE FROM KLOPFENSTEIN FARMS

Business Forms You Will Need: � Item Invoice from Klopfenstein Farms� Checkbook � Cashbook� Address Labels & Postage Stamps� Return Address Labels

Assume that today you receive the invoice from Klopfenstein Farms for the 20 cases of strawberries forthe Strawberry Festival.

COMPLETED

Find the invoice from Klopfenstein Farms.

C If you are using Instructor-supplied forms, remove the item invoice from KlopfensteinFarms from your Supplies folder.

V If you are printing your forms, open the forms document on your computer. FindUnit 4 Accounts Payable and Receivable. Print the item invoice from KlopfensteinFarms.

Write a check made payable to Klopfenstein Farms. HINT: Record Invoice No. 2054 on theFOR line of the check.

Record the payment in your cashbook. HINT: Record Strawberries in the EXPLANATIONcolumn of the cashbook.

Prepare an envelope and mail the check to Klopfenstein Farms.

Write PAID across the front of the invoice. Place the invoice in your Office File.


■ WRITE A LETTER TO SECURITY INSURANCE COMPANY


A local fire made you wonder how well Lee Community Center’s insurance covers the communitycenter building in the case of fire. You checked the files and found an appraisal (a list of each piece ofproperty and the estimate of its value) that had been written in 1985. You decide to contact yourinsurance company to see if your policy has been updated. Inflation has greatly increased the cost ofreplacing the building.

COMPLETED

Write a letter to Security Insurance Company. Turn to page 98 in the Student ReferenceBook. Complete the steps titled Follow these steps when writing letters. Be sure to includethe following information.

� The correct mailing address for Security Insurance (Refer to page 3 in this OperationsManual.)

� You would like a representative from the insurance company to come to your office toexplain the inflation protection coverage endorsement on your fire insurance policy.

� You would also like to discuss with the representative whether or not a new appraisalof the property should be done.

� You would like a complete breakdown of the insurance coverage on your buildingincluding the liability and comprehensive coverage.

� You would like to have this information by the first week in August.

� You can be contacted at (419) 555-0166 or by e-mail (give your Mean Jeans e-mailaddress if you have one) if more information is needed.

■ PARTICIPATE IN MEAN JEANS ANNUAL STOCKHOLDERS’ MEETING

Business Forms You Will Need: � Mean Jeans Stock Certificate No. 89478B (Manager 1)� Mean Jeans Stock Certificate No. 89479B (Manager 2)� Notice of Mean Jeans Annual Stockholders’ Meeting

The day has now arrived for the annual meeting of stockholders of Mean Jeans Manufacturing Co. Ifyour Instructor told you that the meeting would be held in your classroom, then complete the stepsbelow. If your Instructor told you that the meeting would not be held, then skip this activity.

COMPLETED

Open your Pending File. Remove your stock certificate and the notice of the annualmeeting. Read again the information on the notice. Place the notice in the Office File.

Take your stock certificate and your Student Reference Book with you to the meeting. Whenyou return from the meeting, place the stock certificate in the Office File.





COMPLETED

The activities director worked regular hours today with no overtime. Record theinformation on the time card.

JULY 24

■ RETURN THE WESTERN ROUNDUP DAYS PRIORITY SEATING RESERVATION FORM

Business Forms You Will Need: � Priority Seating—Western Roundup Days� Appointment Calendar� Address Labels & Postage Stamps� Return Address Labels

A messenger from the Pettisville Chamber of Commerce brings good news. Priority seating is availablein the Pettisville Athletic Field grandstand during Western Roundup Days. You may reserve up to 4seats for the Lone Star Traveling Rodeo. If Lee Community Center has 2 managers, both managersshould complete a form.

COMPLETED

Find your reservation sheet.

C If you are using Instructor-provided forms, remove the Priority Seating—WesternRoundup Days reservation form from the Supplies folder.

V If you are printing your forms, open the forms document on your computer. FindUnit 2 Business Communications. Print the Priority Seating—Western Roundup Daysreservation form.

Use scissors to separate the 2 forms. If you do not have a second manager, discard theextra form.

Look at your appointment calendar for July 28. The rodeo will take place from 2 p.m. to4 p.m. on July 28. Check your calendar to be sure that the rodeo does not conflict with theevent at which you volunteered to work. (The electronic games are also scheduled in theafternoon.) If you have a conflict, then reserve seats for your family members.

Decide how many seats you want to reserve.

Complete the reservation form(s) by filling in the information requested. Mail thereservation form(s) to the Chamber of Commerce.


■ WRITE A LETTER TO POPULAR DESIGNS REQUESTINGFREE ANNOUNCEMENT BUTTONS


At the last Chamber of Commerce meeting, President Jerry Sherman announced that each businessparticipating in Western Roundup Days could request up to 3 free announcement buttons foremployees to wear to promote this special event. As manager of Lee Community Center, it is yourresponsibility to decide how many buttons you wish to request for your employees. All requests mustbe in writing to Popular Designs.

COMPLETED

Turn to page 98 in the Student Reference Book. Complete the steps titled Follow thesesteps when writing letters. Be sure to include the following information.

� The correct mailing address for Popular Designs (Refer to page 3 in this OperationsManual.)

� You would like for your employees to wear the Western Roundup Days announcementbuttons to promote this special event.

� You would like _____ free Western Roundup Days announcement buttons.

� You appreciate the fact that Felicia Hernandez (the owner of Popular Designs) designedthe buttons as a free service to the community.




COMPLETED

The new employee worked regular hours today.

The new employee also worked overtime from 6:30 p.m. to 7:30 p.m.

JULY 25

■ ORDER SHARES OF STOCK FROM NOUVEAU INVESTMENT COMPANY


If two managers are assigned to Lee Community Center, the second manager will order shares of stocktoday. If Lee Community Center has only one manager, skip this activity.


COMPLETED

Turn back to the checklist for July 6. Complete the activities listed under ORDER SHARESOF STOCK FROM NOUVEAU INVESTMENT COMPANY. Place a check mark beside the activityas you complete it.

■ WRITE A LETTER TO MR. AHI SOTO AND PREPARE A BANK DRAFT FOR

A CONTRIBUTION

Business Forms You Will Need: � Letterhead Stationery� Address Labels & Postage Stamps� Return Address Labels � Checkbook � Cashbook

The Social Concerns Committee of Lee Community Center has authorized you to send $1,400 of theproceeds (the money left over after the bills were paid) from the Strawberry Festival to Pettisville HelpingHands. Pettisville Helping Hands is the community center’s “sister city” located in Sapporo, Japan. Youwill write a cover letter and send a bank draft (a check written by Pettisville Bank on its own account inanother bank).

COMPLETED

Write a letter to Mr. Ahi Soto. Turn to page 98 in the Student Reference Book. Find thesteps titled Follow these steps when writing letters. Complete steps 1 through 7. Be sureto include the following information.

� The correct mailing address for Mr. Ahi Soto (Refer to page 3 in this Operations Manual.)

� You are happy to report that many people attended this year’s Strawberry Festival.

� You had the largest attendance this year in the history of the Strawberry Festival.

� Lee Community Center is pleased to be able to donate $1,400 to Pettisville HelpingHands to be used for educating children.

� You appreciate the opportunity to work with a worldwide community service.

� You look forward to continued cooperation between both agencies.

Place the letter and envelope aside until you go to the bank and buy a bank draft. Takeyour checkbook and walk to Pettisville Bank. Ask the manager of the bank to prepare abank draft payable to Pettisville Helping Hands in the amount of $1,400.00.

Write a check payable to Pettisville Bank for the amount of the bank draft ($1,400.00). Returnto your place of business with both copies of the bank draft.

Record the payment in your cashbook. HINT: Record Donation to Japan in theEXPLANATION column of the cashbook.

Be sure to enclose only the original of the bank draft with the letter.

Place three 35¢ stamps on the envelope for this overseas letter. Walk to the post office.Hand the letter to the manager and ask him or her to verify that this is the correct amountof postage.


Staple or paper clip the copy of the bank draft to the copy of the letter to Mr. Soto. Placethese papers in the Office File.

NOTE: A bank draft is used for this transaction instead of Lee Community Center’s personal check.Checks that are cashed overseas must be drawn on a bank that handles internationaltransactions. The Pettisville Bank has money on deposit at a Toledo bank that handlesinternational transactions.

■ REGISTER FOR A COMPUTER WORKSHOP OFFERED BY TAYLOR OFFICE SUPPLIES


If two managers are assigned to Lee Community Center, the second manager will register for a workshoptoday. If Lee Community Center has only one manager, skip this activity.

COMPLETED

Turn back to the checklist for July 10. Complete the activities under REGISTER FOR ACOMPUTER WORKSHOP OFFERED BY TAYLOR OFFICE SUPPLIES. Place a check mark besideeach activity as you complete it.




COMPLETED

The activities director had car trouble and was 2 hours late to work today. Record theregular hours worked (9:58 a.m. to 12:02 p.m. and 12:56 p.m. to 5:00 p.m.)

JULY 26

■ SEND A PACKAGE TO EGYPT

Business Forms You Will Need: Shipping Label (optional) (Supplied by the Instructor)� Checkbook � Cashbook

One of the community center’s youth groups raised money through special projects to exchange toyswith a group of Egyptian children as a way to learn about each other’s culture. The package of toys willbe sent to Mrs. Amanda Wilcox at the American Embassy in Cairo, Egypt. The shipping weight of thepackage is 12 pounds. You want the package sent Parcel Post—Air.


COMPLETED

Turn to page 181 in the Student Reference Book. Find the steps titled Follow these stepswhen preparing a package for mailing. Complete steps 1 through 5. HINT: Write Toys onthe sheet of paper that represents the contents of the package.

Take your checkbook and the package and go to the Pettisville Post Office. Be prepared totell the post office manager that this is international mail. The manager at the post officewill have rate charts to figure the postage for overseas mail.

Tell the manager the weight of the package (12 lbs.) and that the package should be sentparcel post—air. Tell the manager the value of the package ($200).

Write a check for the amount of postage. Return to your place of business.

Record the payment in your cashbook. HINT: When you make an entry in your cashbook,record Overseas Package in the EXPLANATION column of the cashbook

■ PURCHASE CUSTODIAL SUPPLIES FROM BUCKEYE EQUIPMENT

Business Forms You Will Need: � State Sales Tax Certificate of Exemption� Purchase Order� Address Labels & Postage Stamps� Return Address Labels

You decide to order 1 large mop bucket from Buckeye Equipment. You want the item shipped viaPriority Mail.

COMPLETED

Remove the state sales tax certificate of exemption from your Supplies Folder. (You placedit there when you removed the form for Taylor Office Supplies.) This form should haveBuckeye Equipment’s name on it.

Sign the certificate on the Manager line.

Turn to Buckeye Equipment’s price list on page 336 in the Student Reference Book. Findthe catalog number, description, and price for the item you want to order.

Turn to page 148 in the Student Reference Book. Complete the steps titled Follow thesesteps when preparing a purchase order. HINT: When you come to step 2c, this is the secondpurchase order you have prepared. When you come to step 2e, record Priority Mail in theSHIP VIA box.

Include the certificate of exemption in the envelope with the purchase order to Buckeye.


■ CHECK ON YOUR SHARES OF STOCK


You purchased stock recently from Nouveau Investment Company. From time to time you check yourstock to see how well it is doing. Assume that you are on your lunch hour.

NOTE: If there are 2 managers of Lee Community Center, both managers should complete thisactivity.

COMPLETED

Turn to page 308 in the Student Reference Book. Complete the steps titled Follow thesesteps when you check on your shares of stock.




COMPLETED

Record the regular hours worked today (8).

Record the overtime hours worked (6:00 p.m. to 8:00 p.m.).

JULY 27

■ PURCHASE OFFICE SUPPLIES FROM TAYLOR OFFICE SUPPLIES

Business Forms You Will Need: � Office Supplies Requisition No. 1� Office Supplies Requisition No. 2� Purchase Order � Checkbook � Cashbook

You will purchase office supplies from Taylor Office Supplies. Your purchase will be on a cash-and-carry basis. Cash and carry means you will go to the store, place the order, pay for the items, and carrythem back to your business.

COMPLETED

Turn to page 152 in the Student Reference Book. Complete the steps titled Follow thesesteps when ordering office supplies. HINT: This is the third purchase order issued by LeeCommunity Center.

NOTE: You sent a state sales tax certificate of exemption with your first order. You only need togive that form to a supplier once.


■ CHECK ON YOUR SHARES OF STOCK


Once again you need to check on the progress of the stock you purchased. Assume that you are onyour lunch hour.

NOTE: If there are 2 managers of Lee Community Center, both managers should complete thisactivity.

COMPLETED

Turn to page 308 in the Student Reference Book. Complete the steps titled Follow thesesteps when you check on your shares of stock.

Give your New York Stock Exchange Guide to your Instructor.

■ MAKE AN ENTRY ON THE NEW EMPLOYEE’S TIME CARD; TOTAL CARD



COMPLETED

The activities director worked only a half day (4 hours) today. Regular hours workedwere from 12:59 p.m. to 5:05 p.m.

Add the figures in the TOTAL REG. column of the card. Record the total. Write the samefigure under HOURS (REGULAR) at the bottom of the card. Then multiply the HOURS(REGULAR) times the RATE to find the AMOUNT.

Add the figures in the TOTAL OT. column of the card. Record the TOTAL. Write the samefigure under HOURS (OVERTIME) at the bottom of the card. Then multiply the HOURS(OVERTIME) times the RATE to find the AMOUNT. Record the TOTAL HOURS and GROSS PAY.

Return the time cards to the Office File.

CONGRATULATIONS! YOU HAVE JUST COMPLETED YOUR FOURTH WORKWEEKAS MANAGER OF LEE COMMUNITY CENTER.



At the end of each workweek, it is the responsibility of each manager to give his or her job performanceevaluation to the Instructor. Your Instructor will complete the form and return it to you. The manager’sweekly job performance evaluation represents your grade for this week. Make sure you turn it in on time!


COMPLETED





JULY S714212830

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T512192628

W411182527

T310172431

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JULY 30




COMPLETED

Remove the remaining incoming cash slip dated July 30 from the Cash File.






The registration fees and any cash donations you received last week must be recorded in the cashbook.

COMPLETED

Remove the cash from the cash receipts envelope in the Cash File. Count the cash anddetermine the total amount received for registration fees and any cash donations collected.






All checks and cash received from donations, annual membership fees, and other sources must bedeposited to the account of Lee Community Center at Pettisville Bank.

COMPLETED


■ PREPARE THE JULY 27 PAYROLL REGISTER

Business Forms You Will Need: � Payroll Register � Time Cards #1-5 (July 27th)� Checkbook � Cashbook

The second pay period ended July 27. It is time once again to prepare a payroll register and pay theemployees.

COMPLETED

Turn back to the checklist for July 16. Complete the activities under PREPARE THE JULY 13PAYROLL REGISTER. Place another check mark beside each activity as you complete it.


■ RECONCILE YOUR BANK STATEMENT

Business Forms You Will Need: Bank Statement (Supplied by the Bank)� Checkbook � Cashbook

You should receive a bank statement, canceled checks, and deposit slips from Pettisville Bank. It isyour responsibility to make sure your records and the bank’s records agree.

COMPLETED

Turn to page 75 in the Student Reference Book. Complete the steps titled Follow thesesteps when you reconcile a bank statement.

JULY 31

■ BALANCE AND RULE THE CASHBOOK


You must balance and rule the cashbook to see how well you kept the cash records for July.

COMPLETED

Balance and rule the cashbook for the month of July.

C If you are using a manual cashbook, turn to page 63 in the Student Reference Book.Complete the steps titled Follow these steps when balancing and ruling a manualcashbook.

V If you are using an electronic cashbook, turn to page 64 in the Student Reference Book.Complete the steps titled Follow these steps when balancing an electronic cashbook.

■ COMPLETE THE FINAL AUDIT

Business Forms You Will Need: � Final Audit

Now that you have completed all activities for the month of July, you must get your records ready toturn into your Instructor. Do not complete this activity until all other activities for July have beencompleted.

COMPLETED

Turn to page 247 in the Student Reference Book. Complete the steps titled Follow thesesteps when completing the final audit.

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