SYSTEMS INTEGRATION CASE STUDYTAXBRIEFS (CENTAUR MEDIA PLC)

STREAMLINED BESPOKE ORDERS FROM IFAS CUTTING ADMIN BY THOUSANDS OF HOURS

TaxBriefs is owned by Centaur Media (LSE: CAU), a London-based business-to-business magazine and digital publishing group. Flagship titles include Marketing Week, The Lawyer and Creative Review.

WHO IS TAXBRIEFS

There was no system to manage the order process

from sale to delivery and all data existed in multiple

Excel spreadsheets handled by different

people. The result was poor data integrity,

accuracy and availability.

TAXBRIEF’S CHALLENGE AND OUR SOLUTION

We delivered a web-based system that draws together

accurate, real-time data (sales, product, pricing, production,

customer, and financial) and features a new user experience.

The system is accessible round the clock, securely and remotely.

WHAT WE DELIVERED

A custom .NET solution

First, we set to understand Taxbriefs’ business model, processes, people, customers and systems, through a number of internal workshops and interviews. With the database design locked down, we focused on the ‘quick wins’ in terms of functionality and process, as well as creating an effortless user experience. Since launch we have delivered several major upgrades to the system.

» Business Analysis » User Experience » Analytics » .Net Development

» DevExpress » Microsoft SQL » Microsoft .NET

HOW WE DID IT

SKILLS USED TECHNOLOGIES USED

THE OUTCOME

40,000 £000s 15 134%

With Excel removed, the business is now enjoying a significant increase in data accuracy, instant reporting, faster delivery times, happier customers and a drop in labour costs.

The system is regularly enhanced and expanded through our continuous improvement process and it now includes more channels to market, one of which is mobile.

bespoke IFAorders

processed

saved in admin time p.a.

deploymentsin 2013

speed increase in process

completion