celent insurance team overview

Introducing

The Insurance Team

About Celent

We are…

The industry’s premier provider of

Business and IT strategy research

Ongoing advisory services

Vertically-oriented consulting

An experienced presence in insurance

Insurance practice began in 2001

Staffed by industry experts with over 100 years of combined experience

7 FTEs devoted to insurance, with additional coverage by analysts in other practice areas

A truly global firm

Offices in North America, Europeand Asia

Reports in English, French, Japanese, Mandarin, and more

Coverage that spans many geographies

A division of Oliver Wyman

Global financial services consultancy

1,400 consultants, offices in40 countries

Domain experts throughout financial services, mirroring Celent’s coverage almost perfectly

Celent’s Areas of Focus

Insurance-specific application-level technology

Insurance-centric viewpoints on broader technology trends

Business perspective on IT issues and vice versa

IT management and strategy

Market and user data

4© 2009 Celent www.celent.com

Craig Weber

Senior Vice President, head of Celent’s global insurance team

Based in San Antonio, TX

7 year veteran of Celent

18 years in life/annuities technology and strategy consulting

Focus: business strategy, policy administration,distribution, new business

Background: John Hancock, management consultant

• Analysis of e-business strategy for a commercial lines carrier

• Policy administration business case development for Tier 1 life/health carrier

• Market entry strategy for reinsurer seeking to launch software offering

SAMPLE CONSULTING PROJECTS


Donald Light

Senior Analyst

Based in San Francisco

25+ years insurance business and technology consulting

Focus: P/C new business, policy admin, claims, IT strategy, Rules/BPM/Financial solutions

Allstate, Donald Light Consulting, Sapient

Princeton, Berkeley MBA

• Vendor selection for national commercial lines insurer

• IT road map for commercial lines carrier

• Product launch and positioning assistance for core systems vendor

• Develop insurance go to market strategy for infrastructure vendor



Jeff Goldberg

Senior Analyst

Based in New York

10 years IT management and consulting

Focus: Policy administration, IT strategy and governance, infrastructure, e-commerce, doc automation

Princeton, New School MFA

Background: Marsh, Harleysville

• E-business IT staffing strategy assessment and benchmarking for Top 10 multi-line carrier

• Policy administration vendor selection for commercial lines carrier

• Vendor selection for life insurance new business platform vendor for Tier 2 carrier



Mike Fitzgerald, CPCU

Senior Analyst, based in Chicago

P&C underwriting, billing, and operations; program / project management, U.S. and Global BPO

Background: 20+ years in industry positions, including policy administration management, global project management, regional front-line operations

MBA from Duke University, BA in Economics from Davidson

Certified Project Management Professional (PMP)

• Facilitating senior-level stakeholders to create strategy for system replacement project

• Core system vendor selection, including RFP management, demonstrations, proofs of concept

• Business process redesign, planning migration based on newly purchased, modern technology



Catherine Stagg-Macey

Senior Analyst

Based in London

IT strategy in top brokerage, 5+ years in IT consulting

Focus: Policy administration, European trends, core system replacement challenges

Marsh UK, KPMG (UK and South Africa)

University of Witwatersrand

• Evaluation of build vs. buy strategy for a UK insurer

• Evaluation of internal systems for a Bermuda based speciality insurer

• Due diligence for private equity firm investing in insurance software space



Nicolas Michellod

Senior Analyst

Based in Zurich

IT strategy, M&A integration

Focus: Switzerland, Germany, France, Eastern Europe, fluent in French, English, and German

Background: Former CEO of UNIQA in Geneva and Vienna

MBA from Heriot Watt University, Edinburgh Business School, BA in Economics from University of Fribourg in Switzerland

• Customer satisfaction post-mortem for policy administration system vendor

• IT vendor partnership opportunities evaluation

• Risk management tools: competition analysis in Europe



Neil Katkov, Ph.D.

Senior Vice President, head of Celent’s Asia operations

Based in Tokyo, has also lived in Taipei, fluent in English, Japanese, and Chinese

Expertise in the Asian financial services, distribution channels, and compliance issues such as anti-money laundering

Background: corporate communications for Softbank, equity research at Salomon Brothers Asia Limited

University of California at Berkeley, Harvard University

• Japan market assessment and entry strategy for global financial technology provider

• Due diligence of emerging insurance technology vendor in Asia

• Benchmarking of business continuity planning at financial institutions in Japan



Wenli Yuan, FLMI

Senior Analyst

Based in Bejing

China (insurance and banking)

Global InfoTech, Hisun Technology, Tai Kang Life Insurance

Peking University

• Competitive assessment of a Policy Admin solution vendor for a global investment bank

• Asia market opportunities analyze for a securities transaction processing solution vendor

• Asia market entry strategy for asset management company



Insurance Account Support

Chuck SmithBusiness Development


Customer Perspective

“Celent helped to efficiently guide us through an extensive evaluation of property casualty underwriting system solutions. Their deep domain knowledge, coupled with their intimate understanding of the insurance solution vendors, was critical to quickly bringing our evaluation process to a decision point.”

Vice President, Insurance Systems, global risk management company

celent insurance team overview

Documents

business strategy

years insurance business

insurance insurance

strategy market

market strategy

new business background

pc new business

strategy andgovernance