celebrating the essential role of pharmacy technicians · pharmacy technicians are essential health...

Celebrating the Essential Role of

Pharmacy Technicians

Pharmacy Technician Day 2018

Pharmacy Technicians are

essential health

professionals who have a

defined set of skills that

positively impact patients

and pharmacy practice


The essential person is altruistic• They do what they do because it is

the right thing to do and generally expect nothing in return.

• Helping others is not an effort but a habit.

• They share their knowledge because they consider that if it’s useful to them, it will be useful to everyone.


The essential person is a leader• Someone who steps up to get the

job done.• The essential person is an agent of

change, and does it every day. • Essential people know nothing they

do is about themselves.• The essential person creates other

leaders.


The essential person brings positive value

• The essential person inspires others to become better and surpass themselves.

• They create new opportunities to help with things, they had no idea needed help with.

• The value of the essential person is determined by what they bring to others.


• Changing pharmacist and pharmacy

technician roles

• Greater complexity in the pharmacy

practice environment

• Opportunity for practice recognition/title

protection

• Patient safety/public protection


Competency Pharmacy Technician Pharmacist

Ethical, Legal and Professional Responsibilities 8% 8%

Patient Care 15% 42%

Product Distribution 43% 13%

Practice Setting 4% 3%

Health Promotion 2% 3%

Knowledge and Research Application 3% 6%

Communication and Education 10% 14%

Inter-Professional Collaboration 7% 6%

Quality and Safety 8% 5%

Source: https://www.pebc.ca/

Practice Blueprint

I know what I offer as a

professional that is unique

and different from other

professionals on the team


Yes, to FULL scope No, NOT at all Partial scope

0%

10%

20%

30%

40%

50%

60%

Do technicians in your employment sector practice to full scope?

Yes, to FULL scope

No, NOT at all

Partial scope

I know what could be done

differently to change my

role and I work towards

making improvements


• Legislation

• Poor planning

• Lack of communication

• Workload

• Funding / resources

• Individual competence: Confidence = Competence

• Professional practice culture

“culture trumps strategy every time!”Yanchick VA. Thinking off the map. Am J Pharm Ed 2009;72(6):141.

Barriers OR Excuses?


Keep Learning and Educate Others

• Trust Yourself

• Sharing is learning

• Trigger thoughts and ideas


Unify

• Coming together to discuss

issues

• Continue to network

• Use reputation to drive authority

• Overcome adversity


Don’t Be a Spectator

• Stay Informed

• Know why things are important

• Don’t ignore the big picture

• Intentionally cultivate public image


https://www.youtube.com/watch?v=9Mu59dMHCr0

https://www.youtube.com/watch?v=9Mu59dMHCr0

celebrating the essential role of pharmacy technicians · pharmacy technicians are essential health...

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