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CCM- Chronic Care Management Program Introduction eClinicalWorks

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Page 1: CCM-eClinicalWorks Chronic Care Management Program … · Electronic care plan & Share with other Providers Management of care transitions Coordination with home and community-based

CCM- Chronic Care Management Program Introduction eClinicalWorks

Page 2: CCM-eClinicalWorks Chronic Care Management Program … · Electronic care plan & Share with other Providers Management of care transitions Coordination with home and community-based

CCM- The Context

70% Deaths

67% Chronic Patients

93% of Spending 98% Hospital Readmissions

Financial & Human Cost of Chronic Conditions

Page 3: CCM-eClinicalWorks Chronic Care Management Program … · Electronic care plan & Share with other Providers Management of care transitions Coordination with home and community-based

Medicare Solution & Provider Opportunity

Beginning Jan. 1, 2015, Medicare & Medicare

Advantage FFS Plans started paying providers $42.00 per

patient per month* for non-face to face Chronic

Care Management (CCM) services.

*Patients with 2 or more chronic conditions.

eClinicalWorks Population Health Solutions

© eClinicalWorks - Not for public distribution

Page 4: CCM-eClinicalWorks Chronic Care Management Program … · Electronic care plan & Share with other Providers Management of care transitions Coordination with home and community-based

eClinicalWorks Population Health Solutions

© eClinicalWorks - Not for public distribution

$42 per qualified patient per

month

Per Physician

Annual Opportunity

200 Patients= $100k

500 Patients=$252k

1000 Patients=$504k

Avg. number of Patients per physician=3300

Avg. number of Medicare Patients (22%)= 725

Avg. number of Eligible patients(67%)= 490

Potential Revenue $$$ for Practices

Page 5: CCM-eClinicalWorks Chronic Care Management Program … · Electronic care plan & Share with other Providers Management of care transitions Coordination with home and community-based

What you need to do?

Collect Consent from Eligible Patients

Develop capabilities to perform CCM

Provide & Bill for 20 min of CCM services every month

eClinicalWorks Population Health Solutions

© eClinicalWorks - Not for public distribution

Page 6: CCM-eClinicalWorks Chronic Care Management Program … · Electronic care plan & Share with other Providers Management of care transitions Coordination with home and community-based

Scope of service Use of Certified EHR

Informed Consent

24/7 access to Care Management Services

Continuity of care with a designated member of the care team

Systematic assessment of health needs and preventive services

Electronic care plan & Share with other Providers

Management of care transitions

Coordination with home and community-based clinical service providers

Enhanced communication opportunities for patient and caregiver

eClinicalWorks Population Health Solutions

© eClinicalWorks - Not for public distribution

Page 7: CCM-eClinicalWorks Chronic Care Management Program … · Electronic care plan & Share with other Providers Management of care transitions Coordination with home and community-based

Provider Eligibility

Physicians ( Any Specialty)

Nurse Practioner (NP)

Physician Assistants (PA)

Advanced Practice Registered Nurses (APRN)

Clinical Nurse Specialists (CNS)

Page 8: CCM-eClinicalWorks Chronic Care Management Program … · Electronic care plan & Share with other Providers Management of care transitions Coordination with home and community-based

Who can perform CCM services Licensed Clinical Staff

MAs

PAs

RNs

LSCSWs

LPNs

APRNs

Subject to general supervision from a Physician

Examples of CCM qualified activities

towards 20-minute requirement:

(1) performing medication

reconciliation and overseeing the

beneficiary’s self management of

medications;

(2) ensuring receipt of all

recommended preventive services;

and

(3) monitoring the beneficiary’s

condition (physical, mental, social).

Page 9: CCM-eClinicalWorks Chronic Care Management Program … · Electronic care plan & Share with other Providers Management of care transitions Coordination with home and community-based

Chronic Care Management Solution

by eClinicalWorks

CCM Eligible patients Dashboard

CCM Campaigns & Consent

Management Care Planning

CCM Activity Time Tracker

CCM Monthly Billing

Automation

eClinicalWorks Population Health Solutions

© eClinicalWorks - Not for public distribution

Page 10: CCM-eClinicalWorks Chronic Care Management Program … · Electronic care plan & Share with other Providers Management of care transitions Coordination with home and community-based

Identify eligible patients with two or more chronic conditions

eClinicalWorks Population Health Solutions

© eClinicalWorks - Not for public distribution

Page 11: CCM-eClinicalWorks Chronic Care Management Program … · Electronic care plan & Share with other Providers Management of care transitions Coordination with home and community-based

Enroll patient into CCM program

eClinicalWorks Population Health Solutions

© eClinicalWorks - Not for public distribution

Page 12: CCM-eClinicalWorks Chronic Care Management Program … · Electronic care plan & Share with other Providers Management of care transitions Coordination with home and community-based

Manage CCM Program – Care Plan Visit

Page 13: CCM-eClinicalWorks Chronic Care Management Program … · Electronic care plan & Share with other Providers Management of care transitions Coordination with home and community-based
Page 14: CCM-eClinicalWorks Chronic Care Management Program … · Electronic care plan & Share with other Providers Management of care transitions Coordination with home and community-based
Page 15: CCM-eClinicalWorks Chronic Care Management Program … · Electronic care plan & Share with other Providers Management of care transitions Coordination with home and community-based

Manage CCM Program – Start Timer and Document care plans

eClincialWorks Population Health Solutions

* Copyright of eClincalWorks Not for public distribution

Page 16: CCM-eClinicalWorks Chronic Care Management Program … · Electronic care plan & Share with other Providers Management of care transitions Coordination with home and community-based

Manage CCM Program – Start Timer and Document care plans

eClinicalWorks Population Health Solutions

© eClinicalWorks - Not for public distribution

Page 17: CCM-eClinicalWorks Chronic Care Management Program … · Electronic care plan & Share with other Providers Management of care transitions Coordination with home and community-based

Manage CCM Program – Start Timer and Document Follow up Actions

eClinicalWorks Population Health Solutions

© eClinicalWorks - Not for public distribution

Page 18: CCM-eClinicalWorks Chronic Care Management Program … · Electronic care plan & Share with other Providers Management of care transitions Coordination with home and community-based

CCM Activity Audit Trail

eClincialWorks Population Health Solutions

* Copyright of eClincalWorks Not for public distribution

Page 19: CCM-eClinicalWorks Chronic Care Management Program … · Electronic care plan & Share with other Providers Management of care transitions Coordination with home and community-based

Manage CCM Program – Start Timer and Document care plans

eClincialWorks Population Health Solutions

* Copyright of eClincalWorks Not for public distribution

Page 20: CCM-eClinicalWorks Chronic Care Management Program … · Electronic care plan & Share with other Providers Management of care transitions Coordination with home and community-based

Automated Billing

Once 20 minutes are completed,

CCM Billing Automation will create a

claim in Pending Status

eClinicalWorks Population Health Solutions

© eClinicalWorks - Not for public distribution

Page 21: CCM-eClinicalWorks Chronic Care Management Program … · Electronic care plan & Share with other Providers Management of care transitions Coordination with home and community-based
Page 22: CCM-eClinicalWorks Chronic Care Management Program … · Electronic care plan & Share with other Providers Management of care transitions Coordination with home and community-based

Key Benefits

• Automation of workflow

• Faster recruitment of patients

• Easy to use and Integrated Care Planning

eClinicalWorks Population Health Solutions

© eClinicalWorks - Not for public distribution

Page 23: CCM-eClinicalWorks Chronic Care Management Program … · Electronic care plan & Share with other Providers Management of care transitions Coordination with home and community-based

Product Deployment Timeline

Available Now!

Order @ 99 cents per patient* per month

Free Implementation & Training (Group Webinars &

Recorded Videos)

eClinicalWorks

Population Health Solutions

© eClinicalWorks - Not for public distribution

*Invoiced for patients 20 minutes were completed and claim was created