ccl president’s message march 2008. center for creative leadership today’s agenda restructuring:...
TRANSCRIPT
Center for Creative Leadership
Today’s Agenda
• Restructuring: Why?
• Restructuring: The Process.
• CCL’s New Organizational Structure.
• Restructuring: Next Steps.
Center for Creative Leadership
Restructuring: Why?
• Client feedback shows lack of organizational impact.
• Internal feedback identified inefficiencies in Custom line.
• Custom consulting study confirmed inefficiencies.
• Overall, CCL underperforming to market opportunities.
Center for Creative Leadership
Restructuring: Why?
The total North America year-over-year growth rate was 0.2% from FY06 to FY07 and 3.6% from FY07 to FY08 forecast.
The compounded annual growth rate (CAGR) has slowed significantly over the past two years (from FY06 to FY08):
•Open Enrollment = 2.6%
•Custom Solutions = -0.6%
•Other Income = 4.6%
•Total N. America = 1.9%
North America Revenue
$-
$5,000
$10,000
$15,000
$20,000
$25,000
$30,000
$35,000
FY04 FY05 FY06 FY07 FY08FC
OpenEnrollment
CustomSolutions
OtherRevenue
Center for Creative Leadership
Restructuring: The Process
• Cross-functional group, led by David Altman, formed in December 2007 to come up with several restructuring options.
• Options were assessed against initial key drivers:
1) grow impact and revenue
2) work more places globally with more diverse clients
3) create new offerings
4) make it easy for clients to work with us
5) improve knowledge management
6) facilitate strategic and tactical partnerships
7)generate options not requiring new and large financial investments.
Center for Creative Leadership
Restructuring: The Process
• Later in the process the following additional key drivers were incorporated:
1) attract more human capital
2) emphasize talent in client-focused areas
3) anticipate future direction
4) factor in custom consultant recommendations
5) consider key OLD recommendations
6) simplify revenue and expense responsibilities
7) unleash total CCL talent
Center for Creative Leadership
Restructuring: Core Group Members
• Jerry Abrams (Advisor)• David Altman (Chair)• Paul Draeger (Advisor)• Joan Gurvis• Cile Johnson• Barak Karabin (Ad Hoc Member, Graphic Designer)• Sara King• Jennifer Martineau• Katherine Pappa• Bill Pasmore (Advisor)• Laurita Sirimongkhon• Susan Smith• Sylvester Taylor• Michael Van Impe• Debbie Zaleschuk• The following faculty/staff were added to the core team two weeks ago to help
improve the recommended structure: Kate Beatty, Brent Howell, Jane Koo, Ellen Manakas, Michael Wakefield, Jim Wilson.