cce training collaborative work manual
TRANSCRIPT
8/3/2019 CCE Training Collaborative Work Manual
http://slidepdf.com/reader/full/cce-training-collaborative-work-manual 1/34
@f°°�,%ffJ
%#&
4/:0#%'#
4/:0-0.9;08&543.4250943419824/:0905,79.5,39-0,-094
O 0130.4,-47,9;00,733
O /039190-03019841:83.4,-47,9;00,733,.9;908
O $00.9,3/:8090,557457,909448940110.9;05,300.:90,3/,88088
.4,-47,9;0,.9;908
8/3/2019 CCE Training Collaborative Work Manual
http://slidepdf.com/reader/full/cce-training-collaborative-work-manual 2/34
@f°°�,%ffJ
!##
%,0239470,/98/4.:2039
,984,-47,9;00,733
4:2,349-01,2,799057,80.4,-47,9;00,733%0.43.05998018
34930-:998-033394034708:703.0844:2,-00,7392470
41903$255:9.4,-47,9;00,7338030,7338/430374:58419447
2470
4,-47,9;0 0,733 7057080398 , 831.,39 819 ,, 1742 90 95., 90,.07
.039070/ 47 0.9:70.039070/ 20: 3 .,8874428 3 .4,-47,9;0 .,8874428 90
0.9:738903334909,3574.0882,349/8,550,703970-:99;08,438/0
4907574.088089,9,70-,80/389:/0398/8.:8843,3/,.9;047990.4:780
2,907, %0,.078 4 :80 .4,-47,9;0 0,733 ,5574,.08 903/ 94 93 41
90280;08 088,805079 97,38299078 41340/094 89:/0398 ,3/2470,805079
/083078 41 3900.9:, 050703.08 147 89:/0398,8 .4,.08 47 1,.9,9478 41,2470
02070390,733574.088
47/41.,:94394:
49 0;07 8:-0.9 .,3 -0 9,:9 974: .4,-47,9;0 0,733 347 0;07 ./
-03019 1742 98 850.1. 0,733 90.36:0 %480 8:-0.98 9,9 574;/0 , -,80 41
340/040;078:.,870,/3:8:,03/90280;089498.43.059
3/0./703/40,73.079,393894090790,70897085438-014713
3 90 -,38 0850.,039 .42089474:55740.98%02:89 70202-07 9,9
9075,7983990434309,9-043,90897,9070;079390,;00,730/
974:9070114798940907-03.:/0/
$4.,0;0452039%047
'4988$4.,0;0452039%0478904741#:88,358.44890;'498
4 ;0/ /:73 #:88,3 #0;4:943 '4988 9047 8 430 41 90
14:3/,943841.43897:.9;829,88079897002,4790208
, 4790208
$4., 3907,.943 5,8 , 1:3/,2039, 740 3 90 574.088 41 .439;0/0;0452039 0 89,908 ;07 1:3.943 3 90 ./8 .:9:7, /0;0452039
8/3/2019 CCE Training Collaborative Work Manual
http://slidepdf.com/reader/full/cce-training-collaborative-work-manual 3/34
@f°°�,%ffJ
,550,78 9.0 1789 4390 84.,0;0 ,3/ ,90743 90 3/;/:, 0;0 1789
-0900350450390758.44.,,3/90338/090./397,58.44.,
'498
%0470340/0,-0907%070107894,34304,8,-09907:3/0789,3/347,07,-90;09,3900,7307970850.994,
5,79.:,79,8574.08847.43.059%083472,94:941,8-03,
90,.07.4,.474/07,/:9-:990.4:/,84-050078,4:307507843
470;03.425:9078
%043041!742,0;0452039!%0!890/89,3.0-09003,89:/0398 ,-9 94 5071472 , 9,8 :3/07 ,/:9 :/,3.0 ,3/47 9 5007
.4,-47,943 ,3/ 90 89:/0398 ,-9 84;3 90 574-02 3/0503/039
..47/394'4980,7334..:770/398430
,;0,44,998;/04.553147:3/0789,3/3!
43041!742,0;0452039005;/.42(1;
,7,.90789.8410,733
%4:.4,-47,9;00,7339,0843,;,7094114728,3/857,.9.0/-90,.07841
/1107039/8.53,7-,.74:3/8,3/90,.397,/94389010/890/940907-,
3:2-074125479,39349438,-4:90,73078,3/900,733574.088
0,7338,3
,.9;0574.088
%40,733031472,943/0,847884:789:/0398,;094
47,.9;0990235:754801:,8%0300/94
3907,9098302,907,9,990,70,/3447
:809947047,30,99094:99030
0,733
/0503/8437.
.439098
#..439098.,03089:/03989457,.9.0,3//0;045
0747/0770,8433,3/574-0284;388
0,73078,70
/;0780
:789:/0398-732:950507850.9;089490.,887442
/;0780-,.74:3/80,7338908050703.08,3/
,857,9438890,.0780.,3344307,88:20,43080
198,,5574,.
8/3/2019 CCE Training Collaborative Work Manual
http://slidepdf.com/reader/full/cce-training-collaborative-work-manual 4/34
@f°°�,%ffJ
0,7338
30703984.,
4,-47,9;00,733,8,8982,310,9:70,897:.9:709,9
,4814789:/0399,89:/0398,708:55480/949,90,.
4907,3/983989,39,92:.41900,733
4..:784:-
/,7,08430410,733
%7,/943, 89:/0398 ,;0 85039 90 2,479 41 907 0/:.,943, 4:78 3 8.44
89033 5,88;0 94 1,.:9 070- 90,.078 9,0 43 90 740 41 31472,943
/88023,9478 ,3/ 89:/0398 9,0 43 90 740 41 8903078 ,3/ 20247078 3 ,
.4,-47,9;089:,9430,73078,702470,.9;040;07,8;,:,-0,89894.70,90,
2470 /3,2. .,887442 3907,.943 90 831.,3.0 41 .4,-47,9;0 90,.3 ,3/
0,733408-043/9,9
8/3/2019 CCE Training Collaborative Work Manual
http://slidepdf.com/reader/full/cce-training-collaborative-work-manual 5/34
@f°°�,%ffJ
!#$$$$%
%,0 23894.425090989089
%.90.4770.9459432,78 %047/834324:894.4,-47,9;08**************
, 74:5- %0,2. !,7/ 4190,-4;0
4,-47,9;00,7337057080398***************, %0,.07.039070/3088- 0.9:702094/. .9;00,733/ ,.9,943
0,7338,3,.9;0574.08803**************** , 0:803031472,943- 00,733031472,943. 03907,903031472,9439,9030/ 047,.9;0
374:55740.93/;/:,89:/039.4397-:943***************, ,3-0,880880/- ,3349-0,880880/. ,3-0,880880/435,79,/ 4074:5.,3-0;034307,/0
#:-7.8,***********, 8.473944- 8941.7907,. 0589090,.0794/01306:,94147/ 4190,-4;0
8/3/2019 CCE Training Collaborative Work Manual
http://slidepdf.com/reader/full/cce-training-collaborative-work-manual 6/34
@f°°�,%ffJ
,590744507,9;00,733$97,9008
%,0239470,/98/4.:2039
4,-47,9;00,733$97:.9:708,3/%0.36:08
%70089053907;0 #4:3/9,-0 4.:80/893
$97:.9:70/!74-0284;3 !,70/3349,9438 $97:.9:70/0,733%0,274:5#408 $03/!74-02 ' ,:030 &3.4224342243,908%0,250.9,94384:-03974:73,:/0/#0.574.,!007":089433
%70089053907;0
%70089053907;08.,3-0:80/,8,3.0-70,0714790,2202-07894099434
430 ,34907 47 .,3 -0 :80/ 94 09 94 34 .43.0598 3/059 - ,8833 7408 9489:/0398
O %0,.07,883874084789:/0398.,35,90280;08%0,.072,,84;0
3907;06:0894384731472,9439,984:/-014:3/
O 3907;08 147 90 850.10/ 3:2-07 41 23:908 89033 ,99039;0 ,3/
,83574-36:089438
O 9,83,89:/039870;07807408 ,3/3907;08147 90 8,203:2-0741
23:908
O 9,3490783,0,.5,79:73894,349075,714723,74:54114:7,.
202-07 41 90 74:5 3974/:.08 8 47 07 5,79307 93 90 2489
3907089354398
#4:3/9,-0
#4:3/9,-0897:.9:708.,3-0:80/94-7,389472/0,8,3/940307,90,,703:2-07
4170854380894,8306:0894347,74:5416:089438
8/3/2019 CCE Training Collaborative Work Manual
http://slidepdf.com/reader/full/cce-training-collaborative-work-manual 7/34
@f°°�,%ffJ
O %0,.07548086:08943
O 3050.0415,507,3/50350774:5
O 78989:/039790843070854380,3/8,894:94:/
O 78989:/0395,88085,507949001980.43/89:/03979087085438009.
O 4393:08,74:3/74:5:399200,5808O $9:/03982,8,5,88,9,3920
O 74:589458039208.,0/
%000708906:089434790574-024:;0,80/9089:/039894.438/079,8
94-0 430 9,9,8 90549039,147, 3:2-07 41/1107039 79,38078#0,9090
6:089439490.4:780:39-:900598250840;0789:/039.,3,;0842035:9
3.0 920 8 .,0/ /0907230 ,9 4: ,39 94 ,;0 90 89:/0398 /4 9 90
898902,,3994/8.:88902:99:/041,380784784:943847902,,39
948,709089899003970.,88
4.:80/893
4.:80/893.,3-0:80/,8,-7,389472390.36:047,8,90.36:0940307,90
/08.759438,3//0139438147.43.05984.:80/893,889089:/0398940307,90
47/894/013047/08.7-08420933.089:/0398,;0.425090/98,.9;94:
.,3 :80 9080 898 94 1,.9,90 74:5 ,3/ .,88 /8.:8843
,250 8 89:/0398 94 89 47/8 47 57,808 9,9 /08.7-0 47 /0130 ,9 ,
249;,90/89:/039/40874290704:29,8 89:/039894 09 9409073 82,
74:5894/8.:88908984794800.9904309,990.,3,,7004342-3098
90.36:0 9 , 3:2-07 41 90 4907 90.36:08 ,3/ 4: .,3 ,;0 , 54071:
.44507,9;00,733897:.9:70
$97:.9:70/!74-0284;3
$97:.9:70/574-0284;3 .,3-0:80/ 3 .43:3.9439 80;07, 4907 .44507,9;0
0,733897:.9:708
O ,;0905,79.5,398-7,38947247800.9,574-0214790294.438/07
O 883 3:2-078 94202-078 41 0,. 74:5 47 :80 5,3 .,7/8 ,;0 0,.
202-07419074:5-0,/11070393:2-07478:9
O 8.:889,8,874:5
8/3/2019 CCE Training Collaborative Work Manual
http://slidepdf.com/reader/full/cce-training-collaborative-work-manual 8/34
@f°°�,%ffJ
O ,.5,79.5,3984:/-05705,70/94708543/,.202-07419074:5300/8
94:3/0789,3/90708543800034:94;09070854380934051742
904907202-078419074:5
O 8,33/;/:,17420,.74:594708543/,43903/;/:,-3:2-07
478:9
303:90!,5078
889:/039894 .422039439014436:089438;0 90243023:90,3/920
902%8,.9;914.:8089024390.439039,3/.,3,84574;/0100/-,.944:,8
,90,.07
O ,9,890248925479,3947:801:934:0,730/94/,
O ,99425479,396:089438/44:89,;0,9702,38:3.0,7
O ,94:/4:094342470,-4:9
4:.,3 :80 908043023:90 5,507894-03 90 309/,8/8.:8843 941,.9,90
/8.:884393,74:54794574;/04:9100/-,.430709089:/039838
4707:3/0789,3/341902,907,
!,70/3349,9438
$9:/03985,7:59470;00,738,20,79.0.,590747.439039,70,,3/0.,30
/4:-003974:73,8800-0414770,/3,3/7010.943
$9:/0398/8.:88054398,3/44147/;07039,3/.43;07039933,3//0,8
%4090789:/03985705,70,.4254890,3349,9439,98:22,70890,79.0.,5907
47.43.059
$97:.9:70/0,733%0,274:5#408
035:99394090774:584:2,,3994.438/07,883347,;389:/0398
800.990774081479074:5$9:/03982,,84749,9074:57408/0503/34390
,.9;9
!49039,74:57408,3/9071:3.94383.:/0
O 0,/07%00,/0787085438-014700539074:54390,8830/9,8,9
,3/$0,842,088:709,9,202-078419074:5,;0,3455479:3994
5,79.5,900,73,3/,;09070850.94190790,2202-078%00,/072,
8/3/2019 CCE Training Collaborative Work Manual
http://slidepdf.com/reader/full/cce-training-collaborative-work-manual 9/34
@f°°�,%ffJ
,84,3994.0.942,08:709,9,419074:5202-078,;02,89070/90
0,7335439841,74:5007.80
O #0.47/07%070.47/075.8,3/2,39,389074:5108,3/14/07843,
/, -,88 ,3/ 0058 70.47/8 41 , 74:5 ,.9;908 3.:/3 90 2,907,
.4397-:90/ - 0,. 74:5 202-07 %0 70.47/07 7908 4:9 90 84:9438 94574-028 147 90 74:5 94 :80 ,8 34908 47 94 8:-29 94 90 3897:.947 %0
70.47/072, ,84 5705,70 5708039,9432,907,8 03 90 74:52,08 47,
5708039,94389490.,88
O #0547907 %0 70547907 ;08 47, 708543808 94 90 .,88 ,-4:9 90 74:58
,.9;90847.43.:8438
O 43947%024394787085438-01472,38:709,99074:5847,70,
801990,9,814:3/,3/,.98,8,92000507147920/,.9;908
O /.,7/ 3 74:58 41 1;0 %0/.,7/ ,.98 ,8 ,3 ,8889,39 94 90 74:5
0,/07,3/,88:2089074041,3202-079,92,-02883
$03/!74-02
$03/!74-02.,3-0:80/,8,,940974:5894/8.:88,3/70;02,907,47
549039,84:943894574-02870,90/94.43903931472,943
,.202-0741,74:50307,908,574-02,3/79089/4343,.,7/,.202-07419074:5903,88906:08943944907202-078
1 90 6:08943 .,3 -0 ,38070/ ,3/ , 202-078 41 90 74:5 ,700 43 90,3807 903 9,9 ,3807 8 79903 43 90 -,. 41 90 .,7/ 1 9070 8 34
.438038:84390,3807906:08943870;80/849,9,3,3807.,3-0,700/
:543
%074:55:98,"43908/04190.,7/9906:08943439,3/,343908/04190.,7/9,3,3807439
,.74:5803/8986:08943.,7/894,3490774:5 ,.74:5202-079,0843086:08943 174290 89,.416:089438,3/70,/8
4306:08943,9,920949074:5190770,/39017896:089439074:5
/8.:8808919074:5,70084390,3807909:7390.,7/4;07948001
90,700990178974:58,380719070,,38.438038:890574.00/
94 90 309 6:08943 1 90 /4 349 ,700 9 90 1789 74:58 ,3807 90
80.43/74:5790907,38074390-,.4190.,7/,8,3,9073,9;0,3807
%0 80.43/ 74:5 70;08 ,3/ ,38078 0,. 6:08943 3 90 89,. 41 .,7/87050,9390574.0/:704:930/,-4;0
8/3/2019 CCE Training Collaborative Work Manual
http://slidepdf.com/reader/full/cce-training-collaborative-work-manual 10/34
@f°°�,%ffJ
%06:08943.,7/8.,3-0803994,97/14:794711974:51/0870/ $9,.841.,7/8,709038039-,.9490473,9374:5%0803/374:5
.,3903/8.:88,3/.,71,36:08943
',7,943;,7,943 43 90 803/, 574-02 8 94:80 90 574.088 94 09 74:58 94/8.:88,70,574-02147.90702,-034430809,3807
74:58 /0./0 43 430 574-02 90 .438/07 9 8 -089 1 0,. 74:5.438/078,/1107039574-02
%08,20574.0888:80/990178974:5-7,389472384:943894,830574-02%0574-0287990343,50.0415,507,3/,99,.0/94904:98/0
41,14/07%084:9438,70890/,3/03.480/38/09014/07
%0 14/07 8 903 5,880/ 94 90 309 74:5 ,. 74:5 -7,3894728 147 23:9084390574-0289070.0;094:970,/390570;4:874:5847
,3/9035,.090784:943838/09014/078
%8574.0882,.4393:09443047247074:58%0,8974:570;08,9084:9438 5480/-, 41 90 570;4:874:58 ,3/ /0;0458, 574790/ 89 41
5488-084:9438%889890357080390/949074:5
' ,:030
30,941472090740304:874:58894:80,;,:030
!708039,388:047945.949074:5,3/,80,.202-0794/0907230490100,-4:9 90 88:0 .4:/:80,8.,0-03 89743,7002039
-0389743/8,7002039
472,7,347/070/ 30,3/3:2-07 905,79.5,3981742:5174289743,70020399489743/8,70020391470,250
4724:774:584114:7-5:343050784317420,.03/4190;,:030,3/94504501742902//0419074:51470,25014:,/50450
43074:529.43889415078438
8/3/2019 CCE Training Collaborative Work Manual
http://slidepdf.com/reader/full/cce-training-collaborative-work-manual 11/34
@f°°�,%ffJ
&3.4224342243,908
&3.42243 42243,908 .,3 -0 :80/ 94 148907 , 2470 .408;0 74:5
O 74:5809940907,3/1789893/;/:,938,-4:990280;089,9/0130
902,850450
O 74:58903/8.:880/0,.90213/39389,94741902,;03
.42243
O 039074:513/8,39029,9,41902,;03.4224390899,9
902:3/07039013/8420939,941902,;03.422439089
9,9902:3/0709.
%0,250.9,9438
$4204190.4224310,78,-4:9473974:583.:/089:/03910,789,90,.
202-073495:90709,8,5,79419074:5$9:/0398,708.,70/9,9907
7,/0-0407,8,708:9419074:50,733;80,73390/43/;/:,
30,94,//70889888:0894:80,74:5,.9;994,49074:5944:930
,..059,-074:5-0,;47!:9 940907, 1472,3/,8 74:58 941789 89-0,;478
050.9,943890050.917420,.3/;/:,0,.5,7,3/,8,74:5,8,40
74:58903.,3:8098,8,,942439473/;/:,.4397-:9438949074:5,3/
,8,,940;,:,9074:55,79.5,943
4:-03974:73,
%04:-03974:73,.,3-0:80/,8,,14789:/0398949,03490843,79.08
,3/49077084:7.089070,/35705,7,943147.,88/8.:8843
O $9:/039870,/,3/7010.94390,8830/70,/38
8/3/2019 CCE Training Collaborative Work Manual
http://slidepdf.com/reader/full/cce-training-collaborative-work-manual 12/34
@f°°�,%ffJ
O $9:/03985705,7090/4:-003974:73, 893.79.,54398419070,/38
,8 90 800 902 ,3/ ,3 708543808 94 90 70,/38 3 0307, 47 850.1.
.79.,54398
O $9:/0398-739074:73,3490894.,88
O 3.03.,8889:/03982,:80907/4:-003974:73,94-03/8.:884394/4,5,70/,3349,943471474907.,887442,3/74:5,.9;9
:/0/#0.574.,!007":089433
%04,4198,.9;98940307,90/8.:8843,24389:/03974:58,-4:9,850.1.
945.47.439039,70,
O %0,.07 .43/:.98 , -701 23:908 0.9:70 43 , 945. 47 .439039 ,70,
%0,.072,,883,70,/34779903,8832039,80
O 3897:.947903;089089:/0398,809410307.6:0894389028
O $9:/039847 3/;/:,94790 907436:089438-,80/ 43902,907,
-03.4;070/
O $9:/0398/4349,;094-0,-094,3807906:089438905480%8,.9;9
8/0830/94147.089:/03989493,-4:9/0,8700;,399490.439039,70,
O $9:/039884:/:80,82,36:0894389028,85488-0
O 74:50/3940,73390,280,.89:/039411078,6:08943147/8.:8843:83
90/110703989028
$,2506:0894389028
O ,98902,3/0,41
O ,91
O 4/408,110.9
O ,98,300,25041
O 5,3
O 5,34
O 4/4089870,9094,9;00,730/-01470
O ,9.43.:8438.,3/7,,-4:9
O ,9890/110703.0-09003,3/
O 4,70,3/82,7
O 44:/:8094
O ,9,70908970398,3/0,30880841
O ,9890-089,3/
8/3/2019 CCE Training Collaborative Work Manual
http://slidepdf.com/reader/full/cce-training-collaborative-work-manual 13/34
@f°°�,%ffJ
,59073/%,8
%,02394.425090989,8
44908089058
$905 4480,945.9490,.:8390.4,-47,9;0897,90
$905 4480,34304190;034,-47,9;0%0,.3
897,9008
$905 ,0,.425090,3,884190,.9;9,3/90
.43.0591,.989,990%45..4;078
$905 0.190,.9;94:,;0.4803054:,.0;0
904-0.9;084190945.4:,;0.4803
,5907,39074:58
8/3/2019 CCE Training Collaborative Work Manual
http://slidepdf.com/reader/full/cce-training-collaborative-work-manual 14/34
@f°°�,%ffJ
%,0239470,/98/4.:2039
74:5 47
,9 ,70 90 2489 0110.9;0 82, 74:58 .,3 :80 147 /1107039 0,733
4-0.9;08
%,0,-,.,7/,3.0,9,308843-014704:/0./0.74:51472,943829
47-08994,.0;04:70,7334,8$420.4224374:59508,70890/-04
4:29-03-.438/0739014436:089438
. 74:5 1472,943 4:/ 03,-0 0,. 89:/039 94 09 ,.9;0 3;4;0/ 3 9808843
4/4089074:51472,943800.90/0589:/0398/0;0459070,07,70,8,80,8:80907897430788,3/39003.08
$4:/89:/0398,;0,38,390774:51472,94381479808843
9074:51472,9438.4803,..42584:7088434-0.9;0813494.,30
70/08374:5894200990804,8
4 .,3 89:/0398 7010.9 ,3/ 005 70.47/8 41 907 5747088 ,3/ 907 50078.4397-:94381472574;0/74:55,79.5,943
4:2,,848949,0,44,94:7.,8874421:739:70,77,302039942,090
2489 41 74:53 85,.08 3 4:7 .,88 489 90,.078 570107 94 .70,90 74:53
,77,3020398 9,9/4 349 2990785,.074:5884:/-04.,90/849,94:.,3
24;0,74:3/,3/0,83907,.990,..:89073.09085,.0,8-003/0907230/
4:,7070,/94.4480,74:514729,9-0891984:7300/8
%01443,7084205488-074:5.431:7,9438
!,78,70%074:51472,943/0130/!,78,7089082508974:594
,77,309/7,89409079489:/0398 9484;0430574-028,70
/0,8 47 05470 , 6:08943 1903 9874:5 8:801:03 ,7074:5 3897:.943
3.:/085,7989,9 706:70/8.:88435,3,943 477010.943!,78 .420 940907
147,-701920,3/0,.50784313/8,3455479:3994850,8903,3/09100/-,.
4390/0,87,80/
$:0890/9,881479874:5&805,78,7314750070/938,73507843,
050703.08/8.:883.425088:087,80/-2,907,8,3/20/, $,70708543808
94,10/975472:80:2$,708947081742050703.0870,90/949008843945.
8/3/2019 CCE Training Collaborative Work Manual
http://slidepdf.com/reader/full/cce-training-collaborative-work-manual 15/34
@f°°�,%ffJ
03019841981472,943$9:/0398,;02470,.9;003,02039920039070
,70 1007 50450 3 , 74:5 47 89:/0398 9 1007 3907507843, 88 94 8 ,
.421479,-080993948,7094:990970,98902,507.0;03,70774:58
!488-0/7,-,.8994202-0784389:/039870.0;01007507850.9;08,3/
088/;0780389843.4250945.8,3.0841/0;0453-0990784:94383.70,80374:589,102470202-078
8,1477080,7.,3/500790,.3%0 74:5 1472,943 /0130/3 8, 74:58 89:/0398 7080,7.,3/ /8.:88 ,8
5,79 41 430 74:5 84209208 .,0/ , 34;.0 74:5 ,3/ 903 90,. 90
74:5834.,0/900507974:5
$:0890/ 9,88 147 9874:5%8 74:5 1472,943 478 -08903
4:,;014:7471;05,79841430945. 947080,7.470,2504:2,
,;014:76:0894389,970,9094!7450790841!4438 ,.74:57080,7.08 1;0
831.,39 1,.98,-4:9 907 6:089438 3 9034;.074:5,3/ 90390,.0890 4907
74:5809,33490843,//943,6:089438
03019841981472,943;389:/0398-497085438-99490,.,3/0,73
4:,70;3902455479:3994/0;045-497080,7.,3/90,.388$9:/0398
,343/071:70;0800981470,2803989,88809:50
!488-0 /7,-,.8$420 89:/0398 100 920 .43897,398 3 98 9,8 ,3/ ,550,7
:3,-09490,.900507974:5,19077080,7.9208:5 39080.,80889:/0398300/
,//943,920947080,7.,3//8.:889088:08
$00'/04
8,094/147:8%0,.078!,79005;/.42(1;
8,094/147:8%0,.078!,79005;/.42(1;
$59.,88/8.:884394/0-,90,2, 4788:0%074:51472,943/0130/,888593948.:884347/0-,90945.82:89-0
.0,7800.90/9403,089:/0398%874:51472,943478-089030;074308
3;4;0/
$:0890/ 9,88 147 98 74:5,.0 /088 3 14:7 748 94
1,.390490794&80,84194-0.9,4403-,94974-,.
8/3/2019 CCE Training Collaborative Work Manual
http://slidepdf.com/reader/full/cce-training-collaborative-work-manual 16/34
@f°°�,%ffJ
,3/147990850,074/890-,94038:709,90,.8/009806:,/8.:8843
455479:3908889:/039894.,9.90-,43.00,.:39,202-078,;085403
347/0794;00;07-4/,.,3.0945,79.5,90
030198 41 98 1472,943%0 03970 .,88 .,3 0,7/;0780 ;08 4320,331:
945.8 $9:/0398 41903 .,30 907 453438 47 /0;045 , /00507:3/0789,3/3 41 ,;,70941507850.9;08-,80/4390/;0780/0,8,3/38984149078
!488-0/7,-,.8$9:/03980,.850,08883.09074:59,0824709209409
,74:3/940;07-4/$42089:/039813/9/11.:994850,31743941,70774:58
,3/034,82,07.7.02470%08089:/03980,73-09907,3/908889708803
908,70382,0774:58
#,3/4274:58419700%074:51472,943/0130/8.:8843945.837,3/4274:58419700202-078
945.82:89-0-74,/034:94.,59:70900397074:583907089,3/14.:80/034:94
0.9,831.,3970854380
$:0890/9,881479874:5!70/.9,9,55033,8947475,#08543/
94,.78889:,943,3/.70,90,74:570854380947084;090574-02
03019841981472,943$9:/039870.0;0100/-,.1742,;,70941507850.9;08
74:5 202-078 807;0 ,824/08 147 430,34907 ,3/ 4/ 430 ,34907 ,..4:39,-0
%7008,44/3:2-07147097,850,3455479:3908-:99834984-,89478
34738420202-078
!488-0/7,-,.89 8 0,807 940,;0 4:989:/0398 4 ,708 47 6:09 398
1472,943..,843,9490,2:5,3/43010084897,.0/
-974:58390708974:58471703/8574:58%0 74:5 1472,943-9 74:58 -73 940907 89:/0398 9 82,7 7,/08
-,.74:3/83907089847,-908;,7,94341,-974:538897,910/74:53
3.4:-7394090789:/039817422//0,3/4,.0;0203974:58
$:0890/9,88147 9874:570,935,8 47 898:/3,3/.43897:.93
5740.98 4:98/041 .,88 3.89:/03982:89 ;89 430 ,349078 4208 ,3/47
940907$9:/0398 4 34 430 ,34907 47 ;0 .480 94 0,. 4907 .,320092470
0,89,394804;043/89,3.0817420,.4907
0301984198 1472,943$9:/0398 .,347,990 5,.0 ,3/ 0;0 9,92489198
907 ,-908 3 90 8:-0.9 %0 13/ 850., 3907089 3 9,3 9 50450 4
03,0,99070;0,-4:908843945.8$9:/0398,707,70-470/0390.,324;0
8/3/2019 CCE Training Collaborative Work Manual
http://slidepdf.com/reader/full/cce-training-collaborative-work-manual 17/34
@f°°�,%ffJ
,43,9,.421479,-05,.0!0078434430,3490747447,982,70;08
41903249;,90430,34907,3/0340,.490783898
!488-0 /7,-,.89 8 :370,89. 94 13/ 89:/03984 ,70 4240304:8 3 ,
,70,8$9:/03984 ,70 840709 ,-00/- 89:/0398 3 1,8907478974307 74:58
0,07 89:/0398 .,3349 /0;045 3 4240304:8 74:58 83.0 90 .,3349 70 43,..:7,905007.4,.33/:3545:,7./7032,1000.:/0/190/43919394
,31703/8574:5
;078974:58920/39070898,-908,3/-,.74:3/8%0 74:5 1472,943 /0130/74:58 9 705708039,9;08 1742 /1107039
-,.74:3/8.:9:708,3/03/0780307,3908074:584:13/,/07,3041
39070898,-908,3/050703.08
$:0890/9,881479874:50307,90/;078074:52489-030198
1742 05473 047,5. 8908 8947. 0;0398 /;0780 108908 ,3/
47/;0/110703.08
030198 41 98 1472,943$9:/0398 ,;0 7050,90/ 455479:3908 94
050703.0,388:017424907507850.9;08030:/0//;078974:58
.,30589:/0398:3/0789,3/430,34907,3/.00-7,904907.:9:708,3/,3/8
!488-0 /7,-,.894:9 .0,7 :/,3.0 479 570.43.0;0/ 349438 ,-4:9 ,
5078438 -,.74:3/ 23479 89:/0398 .,3 100 ,03,90/ 3 /;0780 74:58 9 8
5,79.:,725479,39147908074:589470.0;0.,701::/0308,-4:9897,9008147
70850.93430,34907,3/89033940,.4907
:9,0/74:58%0 74:5 1472,943 /0130/ 74:5 41 89:/0398 1742 /1107039
7,/0,3/,00;08447940907147,.42-30/9,89,9-030198
0,.202-07
$:0890/9,881479874:5%003829.4209409079,3002039,7.,88
9490,.2,9.43.0598470598.03.00507203989,89,94780850.,
09 98 1472,9438 3907;08 .43/:.90/-90038 94 .70,90 , 850.,3907089
-44147002039,77,/089:/0398$9:/0398.,3,84-074:50/94/0770,/3
-://08405 902970,/3880/ ,08,3/,-90847-08903
904,8,70.0,7/0130/,3/0,.202-07:3/0789,3/8847077403905740.9
8/3/2019 CCE Training Collaborative Work Manual
http://slidepdf.com/reader/full/cce-training-collaborative-work-manual 18/34
@f°°�,%ffJ
03019841981472,943%0038,7008809410057088:7094.425090,,389
50078 0320/9 4:307 89:/03983/ 002039,7 /8 100 25479,39 03
830/4:9,3/03,0/-,34/0789:/039147,9,890-4913/20,331:
!488-0 /7,-,.8$4209208 90038 .,3 -0 , 30,9;0 31:03.0 43 4:307
./703 ,978 4:389078 9 -0,;4:7, 574-028 .,3 -0 /11.:9 147 90038 9470,909440;0741903./7039-0,;4:7574-028,978/8,70,24389
908009089,3/248994:91:89:/0398 3/11.:9.,808,3,/:92,-0706:70/
94243947-0,;47,3/038:708:..088147-49,08
!0070/.4310703.08%0 74:5 1472,943 /0130/$9:/0398 5705,70 ,3/ 903 0,/ , 74:3/9,-0
/8.:884341902,907,95,7039890,.078,3/490789:/0398
$:0890/9,881479874:52,475740.9809:534:7.,8874423.
89:/0398 5705,70 89,9438 147 0,. 41 80;07, 39003.08 %03 5,70398 ,3/ 4907
.422:39202-078,70 3;90/ 943907,.9989:/0398,3/94 ,86:089438,-4:9
9047$9:/03985705,709003;7432039147907.4310703.0,3/9,0900,/3
03,349078 3 90747%029 9035705,70,33907,.9;0 30809907 3
. 90 790 34908 94 90 ,/:98 ,-4:9 90 050703.0 ,3/ 950 :5 34908 1742
.422:395,79.5,398
030198 41 98 1472,943%8 74:5 897:.9:70 ;08 89:/0398 ,3 455479:39 94
90,.9,98;07,:9039.%0-0301917426:089438,80/-70,105,79.5,398
,3/174203,34907839075740.98 $9:/0398,840,73801.431/03.0,3/,3
90,-99470850.949078/0,817429874:51472,943
!488-0/7,-,.815,70398,9903/,3/43089:/039 801994:9:0898047
80 .,3 100 ,03,90/ 3 98 ,.9;9 9 8 25479,39 94 038:70 9,9 ,/:98 24;0
974:4:9 90 7442 84 9,9 , 89:/0398 ,70 3.:/0/ 3 90 3907,.9438 %0,.078
29,84 ,8 89:/0398 3/;/:, ,0,/ 41 920 4 ,8 :0898 .423 ,3/4
/40839%,9,90.,3059424;0,//943,:08989489:/039894:91,2
%74:.44507,9;08,73414:7050703.08982,74:58:80/34:7.,8808
0.,30,73051:398,3/9581742430,34907
8/3/2019 CCE Training Collaborative Work Manual
http://slidepdf.com/reader/full/cce-training-collaborative-work-manual 19/34
@f°°�,%ffJ
%0,.07#4083,4,-47,9;0,887442
.7488 98 3,943 90,.078 ,70 /0133 907 7408 3 90728 4120/,93 0,733
974:/,4:0,3/.4,-47,943020/,943,8-003/0130/3/1107039,8
- #0:;03 0:078903 0; '498 ,3/ 49078 0 /0130 20/,943 070 ,8
1,.9,9324/03,3/.4,.348990,.07803,03908057,.9.08174292094 920,9 8 25479,39 070 8 9,9 9080 -0,;4:78 /7;0 3897:.943 3
.4,-47,9;0.,8874428,3/,;0850.1.5:7548083.4,-47,9;0.439098
,.9,947,.9,933;4;08.70,937.03;74320398,3/,.9;90814733
3031472,943945747340/0574;/3455479:3908147.4,-47,9;047,3/
574-0284;3,3/411073 89:/0398,2:95.9 41,:9039. 0,7339,88%8
2, 1789 3;4;0 ,9903943 94 90 58.,03;743203947 0,250 90,.078 24;0
/088849,9,89:/0398.,38000,.49079:8089,-83, 809939,957424908
97:0/8.:8843%0,.072,,8489424;0907/088174290174394190744294
,0885742303985,.0
//943, 90,.078 2, 897:.9:70 90 7084:7.08 3 90 .,887442 94 574;/0 ,
/;07894103708,3/507850.9;0894:80,3/-:/:543.:9:7,,7901,.98174290
89:/03984208,3/.422:3908,3/9447,30;,74:80,733,.9;908%:8,
.4,-47,9;0 .,887442 41903 ,8 , 2:95.9 41 5740.98 47 ,.9;9 .039708 :83
0;07/,4-0.98 147 7057080393 3:207., 31472,943 320,331: ,8 ,3/ 147
.43/:.93 050720398 9,9 84;0 70, 574-028 %080 .,8874428 ,84 -4,89 , 7.
;,709 41 2,,308 4:73,8 3085,5078 ,:/49,508 ,3/ ;/048 . ,4
89:/0398 94 050703.0 ,3/ :80 /;0780 20/, 147 .422:3.,93 /0,8 3 '/04
4310703.0 1470,250 89:/0398 070 843 3;089,93 8.03.0 .43.0598:83
0;07/,2,907,88:.,85,507,3/897,14:3/390730-4:744/8
,.9,93 3 .4,-47,9;0 .,8874428 ,84 3;4;08 50450 38/0 90 .,887442
89:/0398 ,70 47,30/ 394 090740304:8 74:58 9 7408 8:. ,8 %0,2 0,/07
3.4:7,07#09007#0.47/07,3/$5408507843//943,.4,-47,9;090,.078
47943;4;05,70398,3/.422:39202-078
4/0
4/03,8 -003 025,80/ -2,3 4., ,3/ 89,90 :/0308 ,88,734308
933 ,3/ /0243897,93 47 05,33 842093 40;07 3 .4,-47,9;0
.,887442824/03807;08948,70989:/039834943,94308933,-4:9
8/3/2019 CCE Training Collaborative Work Manual
http://slidepdf.com/reader/full/cce-training-collaborative-work-manual 20/34
@f°°�,%ffJ
90 .439039 94 -0 0,730/ -:9 ,84 90 574.088 41 .422:3.,943 ,3/ .4,-47,9;0
0,7334/032,3;4;0933,4:/8,7394:98,-4:984209347
/0243897,9384389:/0398494/48420933,8905-89051,843
39072841.43903990,.07829;07-,090933574.0880890:80942,0,
570/.943,-4:9,8.0391.05072039948:22,70/0,83,5,88,0941:704:990 20,33 41 ,3 :31,2,7 47/ 94 705708039 ,3/ 84;0 , 574-02 94 47,30
.425.,90/ 31472,943,3/ 84 43 :89 ,8 25479,39 90 4:/ ,84 93 ,4:/
,-4:9907/4:-98,3/:3.079,3908%895041209,.439;0933,3/933
,4:/03938/434948244983;,:,-0305389:/0398:3/0789,3/9,9
0,733706:708011479,3/841903/11.:914750450
4,.4,.33;4;08;339847.:08574;/3100/-,.70/70.9389:/0398
0114798,3/053902:80,897,902,47573.5041.4,.3894574;/090
79 ,24:39 41 0503 89:/0398 300/ 930907 9442:. 347 944 990 84 9,9
89:/0398709,3,82:.7085438-9,85488-0147907430,733
47 0,250 , .4,-47,9;0 74:5 41 8.44 89:/0398 470/ 43 90 0.4342.
/0;0452039 41 80;07, 3,9438 %0 ,..:2:,90/ , 49 41 31472,943 ,-4:9 90
.4:39708,3//0./0/9,990-089,9457080399,894.425,7090.4:39708:9
90070.431:80/,89449447,309031472,9438490.4:/790,-4:993,
5,50790574/:.990.48094574/:.0%0790,.07390/9,990:80,2,97,
7,5.47,30790,/0,730/9447,3090731472,943
%0573.509090,.071440/,894.4,.034:849,989:/0398.4:/.4393:0
940,73-/7,34390/0,841490774:5202-078
8/3/2019 CCE Training Collaborative Work Manual
http://slidepdf.com/reader/full/cce-training-collaborative-work-manual 21/34
@f°°�,%ffJ
,59073/%,8
%,02394.425090989,8
490 4: ,;0 ,70,/ .4803 , 4,-47,9;0 %0,.3 $97,90 ,3/ 90
945.390570;4:8,8832039
4/0./0,93/4174:534:,;01474:
,.9;9
84894:9903/4174084:5,/:7390,.9;9
8/3/2019 CCE Training Collaborative Work Manual
http://slidepdf.com/reader/full/cce-training-collaborative-work-manual 22/34
@f°°�,%ffJ
,59078808820390;0453#:-7.8
%,0239470,/98/4.:2039
880882039
%0572,75:7548041907,.,8808820398942574;089:/0398907,.88
44507,9;00,733,4814790,88088203941,7,3041,.,/02.,3/84.,88
,89089:/039803,03/110703974:5,.9;9084:.,34-807;0,3/70.47/907
,999:/08907:3/0789,3/341.439039,3/47574.088,3/9070,733880
9047974:909,8
,99488088
7488.:77.:,789:/08,3/.44507,9;00,733,.9;908574;/02,3455479:3908
94,88088900,73341.43903990574.088:80/-9089:/0398,3/90.425090/
574/:.9
439039
O 4289:/0398,;08:11.0395747340/0945,79.5,901:390
,.9;9
O 4289:/03985488088,44/:3/0789,3/341908:-0.90,7089:/3
!74.088
4289:/039834,3/:3/0789,3/90890589,9,7030.088,794.42509090
,.9;9
49034
9073/;/:,7408,3/7085438-908
494-044/8903078,3/708543/.43897:.9;0
494-044/74:5202-078
494.4397-:90/0,8949074:5,3/0584;0574-028
!74/:.9
O 4289:/03985708039478,70907473,.0,7,3/47,30/1,843
O 4289:/0398-:/4390/0,84149078,3/3907,909080/0,8394907
430,733
O 40890747/0243897,90907:3/0789,3/3,3/0,733
8/3/2019 CCE Training Collaborative Work Manual
http://slidepdf.com/reader/full/cce-training-collaborative-work-manual 23/34
@f°°�,%ffJ
4940;045#:-7.
94:907083443079,94/0;045,7:-7.9070,70,3:2-0741,70,8
4:,39945,,990394394,84:4,-4:9/0;04537:-7.8147:8034:743
.,88744214:,;0-003.425093907010.9;050.08,3/,;0,79.:,90/90050.9,9438.7907,4:4/03,88088390574/:.98,3/5071472,3.084::80
34:7.,8874424:,700434:7,94/0;0453,7:-7.147:8034:7
.,887442#0202-0794.438/0790:/0308574;/0/0,7071470110.9;07:-7.8
%07:-7.84:/
O -014.:80/439025479,39002039841,5071472,3.0
O 574;/0.0,7
O /08.759438414-807;,-010,9:708,3/
O /1107039,90,2430;08415071472,3.01742-0333942,89070;08
//943,90907,9:70.0,7543984:99,9/0;04537:-7.894:789:/0398
89024890110.9;0,948:55479:3/0789,3/3,-4:9,3/:80417:-7.8/:7390
.70,9435,80
$90583/0;0453,7:-7.
44,924/0841905071472,3.047574/:.94394:789:/03980,2300,25084189:/03947,99,97,/00;0438/0790.,7,.90789.89,9
/893:844/4717429049078,2508574;/0/
89,-890.7907,%0.7907,94-0:80/3,880883905071472,3.047574/:.984:/020704:94190/8.:8843419024/089890.,7,.90789.8
0;/0393900025,7479,9-0.42090.7907,
0907230903:2-07410;083907:-7.474:30789:/03984:574-,-43,3994,;097000;083907:-7.474/0789:/03980
70.42203/:8314:7471;00;0894:14:70;088/087,-0-0.,:809
574-98.4483902//01;00;08,41472470570.843,3/8:5547990
/0,41749.,:9434:2,,3994.438/079903:2-07410;088
9,9,;3,70,9073:2-07410;083.70,80890455479:3994
/8.073-09003/110703970854380840;079.70,9088420,//943,
.,0308147:80783038:73.4388903.-09003,88088478
8/3/2019 CCE Training Collaborative Work Manual
http://slidepdf.com/reader/full/cce-training-collaborative-work-manual 24/34
@f°°�,%ffJ
0;045/08.759438416:,91470,.0;04190.7907,,233478,2508.70,908,3:3/0789,3/34190/08.7594389,9.47708543/940,.41
900;0803-/08.7-390089,3/40890;08416:,9,3/903
13900;08-09003
#0202-0794:805,7,0,3:,0,243900;08,3/14.:8343904-807;,-000203989,9/0243897,90:3/0789,3/30,8850.1.,85488-03
4:747/800.9439794,;4/0;,:,9;047/88:.,8.70,9;045033
-4735708039,94309.#,907:80850.1./08.75943841,9.4:/-0
4-807;0/3,9794,;4/2,39040890;084:3/-,/984:/2070
/08.7-0,330110.9;05071472,3.047574/:.9
!7,.9.0:83907:-7.!74;/0.450841907:-7.940,.202-074190.,88,;090257,.9.0:83907:-7.43908,25084:0,230/3$905
$9:/0398.,3,8457,.9.0:83907:-7.4390743,3/500747
#0;80907:-7.,830.088,784::80907:-7.974:4:9900,74:2,/8.4;0770;84389,9300/94-02,/038:709,943.0,,34:3;4;0
89:/03983,/8.:8843,-4:990300/9470;80347/0794.,714:7
050.9,9438
94:98574.08884:3/8920.438:23,3/839,9-0.42080,80790
247089:/03984797:-7.8%05,411147989208503989,990,.078
89:/0398,3/5,70398,;0,.0,7:3/0789,3/3419025479,390,7334,83,
5740.9,3/89:/0398.,3-03949,0430785390,880882039,3/0;,:,943
574.088
,59073/%,8
%,0239470,/98/4.:2039
4904:,;0,70,/.4803901443
O ,4,-47,9;0%0,.3$97,90
O 90%45.
O %03/4174:58
4/0;045, 80941 #:-7.8 1474:7.4803,.9;9 #0202-07 94
005904,847-0.9;084190%45.323/
8/3/2019 CCE Training Collaborative Work Manual
http://slidepdf.com/reader/full/cce-training-collaborative-work-manual 25/34
@f°°�,%ffJ
,5907!,333%04,-47,9;0.9;9
%,0239470,/98/4.:2039
$905835,333
4/40989,790/:83.44507,9;0,3/.4,-47,9;074:58
0708,8905-8905:/094:83.44507,9;0,3/.4,-47,9;074:583
4:7 .,887442989,798990/0;045203941, 44/6:08943,3/
903 24;08 974: , ..0 9,9 ,48 90 90,.07 ,3/ 89:/0398 94 09
-09907,9473.4,-47,9;04;07920
472,6:08943814790945.9,9,;094-0,38070/.00396:089438,844/90,.07817429092041 $4.7,908,;0343147290
-0/74.147249;,9382,74:5844/6:08943249;,90889:/039894,843/07
,3//8.4;07347/0794346:..0.8914782,74:56:089438.,3054:
0989,790/
44/74:56:08943884:/
O 471742903439490:33430390,28.4330.930/0,894907
5,89340/0,3/050703.08 90 /7, 1742507843,:3/0789,3/3147,
/0050770854380
O 4147/893.9;074081470,.89:/039470,25043089:/0392,70.47/
,34907 038:708 9,9 , 89:/0398 5,79.5,90 ,34907 47,308 3907309
80,7.08,34907,9078.70,9;07085438081742,5,79.5,398
O 3.4:7,0 ,//943, 6:07080 90,. 89:/0398 94 ,8 0,. 4907 144:5
6:089438,-4:90,. 945.3 47/07949,5 394/00507708543808$9:/0398 .,3
0,73 94574-00,.4907 974:809841 6:089438 90.42508 90294
,3/3898416:08943890.70,90,3/,//4:7436:070894907898
O ',7 90 90.36:08 :80/ 147 24;3 94,7/ ,38078 %080 29 3.:/0
:24:7 74:5 .42509943 47 24. 3907;08 94 708543/ 94 70, 47/
574-028
O 489:/039894.70,90;8:,88:.,8.,798-4,7/84;070,/8,3//,7,28
9,989:/0398.,3:8014757080393907/0,8
O ;4/ ,743%06:0894389,9249;,9082,74:5 36:7,/06:,90
.4;07 .439039 ,//7088 70,10574-028 ,3/7,30 1742 4070;0 1,.98 ,3/
.425700384394070;0,55.,943,3/.79.,933
8/3/2019 CCE Training Collaborative Work Manual
http://slidepdf.com/reader/full/cce-training-collaborative-work-manual 26/34
@f°°�,%ffJ
/03914,80.904-0.9;08,,3%080.43/5,801478:..0881:74:51472,94370,90894.70,934,81470,.74:5
,883203944,820,3,890/920,3/5447249;,943940,73
4,8474-0.9;08,705071472,3.0-,80/74:54-0.9;08.0,789,90/249;,90
89:/0398,3/41107570.80/70.9438439008843.439039844:,39948:-899:90
;,:047/88:.,834:3/0789,3/,5570.,904770,01475071472,3.0
47/88:.,889/0243897,90/08.7-047.425,70110.9;074:54-0.9;08
293.:/0
0,73078O 89,3/:897,9043,5489079700144/89,9-0,7895.,
034
O /0243897,90************974:,8:7;09,9/09072308
***********
O /08.7-0,-:83088574548,147,-0,7.43807;,9435,3389,905,78
O .425,70-0,710890839700.4:39708
4:29/03914304794831.,394-0.9;08147,374:59,8%20850393
/03913.0,74-0.9;088419039208,;0/17427090,.3.4390399,9.4:/,;0
-003,3/0/374:53907,.9438
70,907:-7.8#:-7.8574;/0,34907944 94:/089:/0398 0570884341340/0,890 84;0
574-028%0,840589:/0398,3/90,.07894,880889074:547,..:7,90
74:57:-7.9,9:/0889:/03983;089,9438,-4:9,3945.29
825-03-893,70,841897039050.90/8:.,8
,;04:/0;0450/, 841.7 0,93 6:0894389,9470147
.4,-47 ,9;00,7 33 % ,94490790,.07 8,3/1 3/4:9,-4:9,9
90 ,7 0/43
% 39393
4/490 4,83.4,-47 ,9;0,3/3/;/:,0,7 33 / 11 07
8/3/2019 CCE Training Collaborative Work Manual
http://slidepdf.com/reader/full/cce-training-collaborative-work-manual 27/34
@f°°�,%ffJ
O /039108700;,39,3/20,331:574-028
O 70,9080110.9;0708543808475488-908
O 5508850.1.84:9438174290909473907309
O 4397-:908/,9,17423907;08
O 85,8507843,8970398,3/39070898
O $:08981:9:70.438/07,9438,-4:990574-02
O :897,908.422:3.,943,-4:990574-02
720/9,574-36:08943.0,74-0.9;08,3/850.1.7:-7.84:.,3903
,883/;07809,889,903,-089:/039894057088907:36:02094/84184;3,
70,47/574-024:2,,3994/498-.,033247041907-7,38
.,5,.994708543/974:2:95039003.0,55.,9438
883,850.1.,8808820399,8%014:795,804174:547890,8832039415071472,3.089,9
O ,9.70,90/0,733,5574,.08$4174:5202-078
.43/:.90/,33907;09029-0050.90/94574;/0,
97,38.75941/,4:0.425,7094/1107039507850.9;08,3/84
434:4:/349050.92:950.4.09089894,..:7,90
,88088340/04-9,30/3473,3907;08147389,3.0
O 4;07.439039%09,884:/:897,9089:/0398,.9;003,02039990
909,3/49070,7332,907,8:80/
O 3,-089:/039894/0;04590739070898,3/,-908$9:/039829.425090
39070893;039470894/8.4;0790739070898,3/903.0.94/09072304
90:80/907:36:039070898,3/,-90894054706:089438
O 3;4;0,:9039.0;0398:9039.9,88,709480700;,39944:789:/0398
;08,3/:8:,70570803984:94389470,10574-028
O 70,9020,331:.,030814789:/0398$9:/039841903:809078974307
,-9084739003.0894/0;0450,07,70,844507,9;0,3/.4,-47,9;0
74:58.,3:802:950,5574,.089484;0,3574-02849,989:/0398-7407
907198,3/,-9089405470945.8,9,/005070;0
8/3/2019 CCE Training Collaborative Work Manual
http://slidepdf.com/reader/full/cce-training-collaborative-work-manual 28/34
@f°°�,%ffJ
4,-47,9;008843!,3%025,90
4:7,20 ,90
7,/0 $:-0.970,$4.,$9:/08
08843%90,73,9,, 08843039235074/8
238
%%!#$$
08843;07;0
%80884390,.0889:/03984948503/920.40.9331472,943,-4:990
89,9041,73,9,,.9039:73705479949089:/039839030980.943
&39-0.9;08
$9:/03987080,7.1,.98,-4:99089,9041,73,9,,$9:/0398
/0243897,90.4,-47,94388-47394090794790,74:5705479
880882039
$4.,$9:/0874:5!708039,9438
8941,907,8
448,3/03..450/,8931472,943,-4:9,73,9,,
425:907893907309,..088
$%#&%$"&
!,80303,0900,7307
%080,.9;9082039,03,089:/03989,30;039476:089433,02039
,.9;908.,59:7089:/03983907089,3/05902942,0.4330.94389,990
34,3/.,3/4%090,.07574;/08,347039,943949008843,3/,880880889:/0398
5747:3/0789,3/34190.43.0598,//70880/39008843
.9;9%0,.07909089:/0398,-4:990!708039,943890,;0942,0
%0,.0705,39,989:/0398-0570803939490490780.943,3/90
/8.:881,.98,-4:990789,90%084:/-01,2,798:.938,890:8:,
0,9075,990738,3/3,9:7,,3/2,32,/07084:7.083.:/30.93,3/1:35,.08
9449390789,90
%077080,7.84:/0;033.:/04-84139070899489:/0398.70,9094,73,9,,8
7084:7.085,.084139070890,90709.%47080,7.9090,.0784:/479
8/3/2019 CCE Training Collaborative Work Manual
http://slidepdf.com/reader/full/cce-training-collaborative-work-manual 29/34
@f°°�,%ffJ
89:/0398382,74:584313/331472,943303..450/,843903907309,3/3
-448472,,308430,894/;/089:/039839482,74:58,3/,;0902749,90
940,.9504184:7.099090,.078503/392090,.74:5,90,.95041
84:7.0%090,.07,3/89:/03989034794090794790,74:5705479
,989090,.07/43
%0,.07803.4:7,389:/0398940994
34904907.,8874428,.748890
.4:397
,9,709089:/0398/43
$9:/039,70.4330.939490789:/0398
,3/903902,-4:990789,908
!,80%454709043.059
0989:/039803.4:3907,3/843050703.083.900547090.43.0591:7907
%070.0;099005,3,943,3/1090728,9985439-0.,:8090,7094/013090
574-024750342034339074347/8%05:75480,99889,0419024/08147
89:/039894,.6:70,.4224380941050703.081742.90.,305430,34907
2,0803804190.43.059$9:/03982:898503/831.,39920/:739889,04190
24/09,3,-4:9907050703.08-4994,79.:,9090743:3/0789,3/3,3/94
:3/0789,3/,349078;05439
.9;9
$9:/03987080,7.,-4:99089,9041,73,9,,%077080,7.84:/3.:/04-841
39070899489:/0398.70,9094,73,9,,87084:7.085,.084139070890,90709.
%090,.07884:/4799089:/0398382,74:584313/331472,9433
03..450/,8,3/,8443903907309
,989090,.07/43
%090,.078/;/39089:/0398394
82,74:5,3/053902-03
7080,7.3439089,90
,9,709089:/0398/43
$9:/0398,707080,7.331472,943,-4:9
,73,9,,39003..450/,,3/4390
3907309$9:/0398,704739409073
82,74:58
!,80%7005,39043.059,3/013090%0728
8/3/2019 CCE Training Collaborative Work Manual
http://slidepdf.com/reader/full/cce-training-collaborative-work-manual 30/34
@f°°�,%ffJ
3,190789:/0398,;005470/90.43.059/40890.:77.::2,3/4790,.07574;/0
908.0391.05,3,943,3/90728147,990,7089:/3%090,.072,5708039
90.43.0598;,0.9:70/0243897,94370,/3472:920/,;/04.425:907-,80/
$9:/0398903:80909072894/08.7-0,990,;0050703.0/,3/90-0394
0,2302039,49805,3,9431989,990,70,/34
.9;9
%090,.0705,3949089:/03989,990300/94/0./0438420939470547994
904907.,88,.89:/03984:/-07085438-01474305,794190705479%089:/0398
84:/7908075,79,3/57,.9.09-014709857080390/94904907.,8874429
/89,3.00,73306:5203901470.4330.939904907.,8874427023/
89:/03984144/-0,;4:7/:73904907.,88744285708039,94384330.9990
4907.,887442,489:/039894;09075708039,943843,73,9,,,3/890394
490789:/03985708039,9438
,989090,.07/43
%090,.07805389:/0398/0./043
8420939470547994904907.,88
,9,709089:/0398/43
#080,7.331472,943,-4:99089,90,3/
8,7399904907.,887442
!,804:7,-47,90439043.059
%030989,0419024/0807;08940589:/03980,-47,9043907:3/0789,3/341
90.43.059%0,70;03455479:390894,5590.43.0593:36:089:,943847
90,70;0370,90//0,89405470,3/05,3:839031472,943,3/050703.08
90,;0,..:2:,90/841,73907,.943-090039089:/03988088039,/:7390
0,-47,94389,0/8.:883907/0,894907889:/0398.,3.43897:.9,/00507
:3/0789,3/34190.43.0598
.9;9
3,34907/,.4330.9990.,887442,,3,3/,;09089:/0398,38076:089438
.9090,.078,;079903,-4:90,.89,903":1472,9
,989090,.07/43
%090,.07803.4:7,389:/039894
.40.944/31472,943,-4:9
,73,9,,
,9,709089:/0398/43
$9:/0398,70,380736:089438,-4:990
490789,90
!,80;0;,:,9089:/0398&3/0789,3/3419043.059
8/3/2019 CCE Training Collaborative Work Manual
http://slidepdf.com/reader/full/cce-training-collaborative-work-manual 31/34
@f°°�,%ffJ
4,-47,9;0 47$8#:-7.8
74:5#0547943,73,9,,
%0,.07,20 ****************************
$9:/039,20****************************************
%#
4397-:9438 #4:930574;/08
:801:/0,803
5,79.5,93390
74:5,3/3.,887442
/8.:8843
/013900,/074
.4397-:908,4941
011479
&8:,574;/08
:801:/0,803
5,79.5,933
9074:5,3/3.,887442
/8.:8843
8974374:5
202-0749708
,7/
$4209208
574;/08:801:
/0,803
5,79.5,9339074:5,3/3
.,887442
/8.:8843
8,981,.94774:5
202-074/408
#,70574;/08
:801:/0,803
5,79.5,933
9074:5,3/3.,887442
/8.:8843,
701:8094
5,79.5,90
%013,89,0419024/0,8,/:,5:7548098/0830/1479089:/039894.4393:0
940,-47,9043907:3/0789,3/3,3/940;,:,90,9903434,3/,990
,;009941:704:994:90047/419089,080;,:,909047//408349
3/.,9013,93900,733574.0883/00/89:/0398.4393:094.43897:.9907
:3/0789,3/3419080-74,/.43.0598974:4:9907;08;,:,9434189:/039:3/0789,3/384:/9,05,.0974:4:9,5,80841903897:.943,24/0%0
0;,:,9089,040;078039090,.07/09072308900903994.89:/0398
,;0/0;0450/,20,331::3/0789,3/34190.43.059
.9;9
$3.07080,7.88-0309489:/03989090,.0784:/9,034908,3/,8889
89:/0398300/30597080,7.7:-7.147,88088203941.4,-47,943888
,99,.0/
,989090,.07/43
%0,.07805389:/03989
7080,7.
,9,709089:/0398/43
$9:/0398,700,7333031472,943,-4:9
490789,908
8/3/2019 CCE Training Collaborative Work Manual
http://slidepdf.com/reader/full/cce-training-collaborative-work-manual 32/34
@f°°�,%ffJ
,98706:70/
":,94147 !74;/08474190
0896:,9
!74;/08
6:,947
!74;/0847
9,94..,843,
300/894-0
.0.0/70/430-
490774:5
202-07894
038:706:,9
!74;/0847
9,9:8:,300/8
94-0
.0.0/70/430-
4907894038:70
6:,9
4739
9078
2489,,8
89038948,708
9,3/8:554798
9001147984149078
%7089400550450
4730
940907
&8:,8903894
8,7089,3/
8:55479890
01147984149078
408349.,:80
/89:7-,3.03
9074:5
19038903894
8,7089,3/
8:55479890
01147984149078
-:9842092088
349,44/90,2
202-07
#,708903894
8,7089,3/
8:55479890
01147984149078
19038349,44/
90,25,07
4.:84390
9,8
4388903989,8
14.:80/43909,8
,3/,9300/894
-0/430'07801
/70.90/
4.:8084390
9,8,3/,9
300/894-0/430
24894190920
90774:5
202-078.,3
.4:394398
507843
4.:8084390
9,8,3/,9
300/894-0/430
84204190920
90774:5
202-0782:89
842092087023/
9400598
507843439,8
#,7014.:80843
909,8,3/,9
300/894-0/430
09849078/490
47
8/3/2019 CCE Training Collaborative Work Manual
http://slidepdf.com/reader/full/cce-training-collaborative-work-manual 33/34
@f°°�,%ffJ
,59073/%,8
%,02394.425090989,8
4904:,;0,70,/.4803901443
O ,4,-47,9;0%0,.3$97,90
O 90%45.
O %03/4174:58
O #:-7.8
4:8390;03 1472,9/0;045, 08843!,39490,. 90%45.
4:,;0.4803
438/079014436:089438
,90;04188706:70/147989,8
4 90 89:/0398 ,;0 90 88 706:70/ 94 5,79.5,90 3 98.4,-47,9;00,733,.9;9
,;047,30/902,907,8300/1470,..42543039419008843
709070,/94-0:80/47389,3.0,7090503.88,75030/,3/
89070034:5,507
49089:/03983407090503.82,7078,3/49072,907,8,70490,;00,8,..08894902
,;0.438/070/908970398,3/0,30880841905,79.5,398 30,.74:5709074:58897:.9:70/38:.,,,894038:709,9
,9089:/0398-0,-094-03019174290050703.0
8/3/2019 CCE Training Collaborative Work Manual
http://slidepdf.com/reader/full/cce-training-collaborative-work-manual 34/34
4/:03/8832039
4904:,;05,330/,44507,9;00,733.9;9
400.:90985,38:-290;/03.039014724154947,5847;/04
43/:.990880882039!74;/0425090/880882039#:-7.41,389:/0398
790,#010.94343904,-47,9;00,733.9;9.43/:.90/-
4:#0202-07943.:/04:7050703.080!,3330.:93
,3/880883