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Key Security Lessons Learned at ATP’s “Innovations in Testing” 2013 Nikki Shepherd Eatchel Dr. John Fremer Vice President President Program Management Caveon Consulting Service Questar Assessment February 21, 2013 Caveon Webinar Series:

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The annual Association of Test Publishers Innovations in Testing Conference was held last week in Fort Lauderdale, Florida and Caveon was there! As expected, test security was front and center on the conference program, as more than 17 sessions included test security topics. Dr. John Fremer, President of Caveon Consulting Services, joined by Nikki Eatchel, Vice President, Program Management, Questar Assessment, Inc and the 2011-2012 ATP Security Committee Chairperson, for an informational webinar that explores key takeaways and lessons learned on security from this year’s ATP conference. If you missed the conference or some of the important sessions on test security, this is one way to stay updated on the latest and greatest industry security trends If you have any questions or would like to watch the recording of this session, please contact Richelle Gruber at [email protected] Thank you!

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Page 1: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

Key Security Lessons Learned at ATP’s “Innovations in Testing” 2013

Nikki Shepherd Eatchel Dr. John FremerVice President PresidentProgram Management Caveon Consulting ServiceQuestar Assessment

February 21, 2013

Caveon Webinar Series:

Page 2: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

Upcoming Caveon Events

• National Council on Measurement in Education Conference, San Francisco, April 26-30

• United States Distance Education Association Conference, St. Louis, April 28 - May 1

• National Conference on Student Assessment, National Harbor, June 19-21

Page 3: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

Caveon Online• Caveon Security Insights Blog

– http://www.caveon.com/blog/

• twitter– @Caveon– Follow us!

• LinkedIn– Caveon Company Page– Caveon Test Security Group

• Please contribute!

• Facebook– Will you be our “friend?”– “Like” us!

www.caveon.com

Page 4: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

Agenda for today

• ATP Test Security Committee & Live Lab• Truth & Consequences, Conducting Effective Test

Security Investigations• The Handbook of Test Security• Data Forensics, Opening the Black Box• The Game’s Afoot: Sleuths Match Wits• Tell it to the Judge, Winning with Data Forensics

Evidence in Court • Balancing Test Security and Accessibility

Page 5: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

But, before we get started…

Caveon is proud to announce we are celebrating

10 years in business in 2013!

Page 6: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

Security Committee Briefing & Live Lab

Goals for the Year

• Security Survey• Test Security Options• Enforcement• Candidate Rights and Responsibilities• Newsletters• Live Lab

Page 7: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

Survey Activities

Activities Completed

• Three surveys designed by the ATPSC • Survey review and feedback provided by the

Institute for Credentialing Excellence (ICE)• Survey Distributed, 117 respondents

– 79 Certification/Licensure– 16 Education– 22 Vendor

• Initial analysis complete

Page 8: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

Sneak Peak at the Data Trends

General Information

• Wider variety of respondents for 2012 survey

• Increased focus on security by all respondent organizations

• Large percentage of “Don’t Know” responses

Page 9: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

• Larger percentage of respondents with formal, internal security plans

• Significant gap in formal, external security processes

• Lack of standardization implementation

• Few audits

Sneak Peak at the Data Trends (Cont.)

Page 10: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

Additional ATPSC Activities

• Security Options Document• DMCA Takedown Effort• Candidate Rights and Responsibilities

Page 11: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

Additional ATPSC Activities (Cont.)

Security Options Document• Assessment Models• Delivery Channels

Currently available at

www.testpublishers.org

Page 12: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

Additional ATPSC Activities (Cont.)

DMCA Takedown Effort• 6 ISP’s were Identified hosting 17 Infringing

Websites– One ISP – all websites removed– Approximately 30% of the websites no longer exist and

affiliate websites were also removed

Candidate Rights and Responsibilities• 8 organizations participated• Available May 2013

Page 13: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

Truth & Consequences: Conducting Effective Test Security Investigations

Benjamin Mannes, CPP, SSI, CHS-III

Director, Test Security

American Board of Internal Medicine

Marc J. Weinstein, Esq.

Partner

Dillworth Paxson, LLP

Page 14: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

Truth & Consequences: Conducting Effective Test Security Investigations (Cont.)

• The Proliferation of Risk

• Core Elements of Exam Integrity– Protect– Investigate– Enforce

Page 15: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

Truth & Consequences: Conducting Effective Test Security Investigations (Cont.)

Identification and Vetting• Strong web presence• Ongoing review and analysis• Vetting

Analyze• Collusion• Sharing• Inappropriate Study Techniques• Violations• Proxy

Page 16: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

Truth & Consequences: Conducting Effective Test Security Investigations (Cont.)

Investigation• Gather• Preserve

Page 17: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

Truth & Consequences: Conducting Effective Test Security Investigations (Cont.)

Field Interviews• Purpose• Participants• Nonverbal communication

Page 18: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

Truth & Consequences: Conducting Effective Test Security Investigations (Cont.)

Enforcement• Options• Organizational Goals• Policy/Procedures, Laws/Regulations• Civil versus Criminal

Join the conversation at:

@ExamIntegrity on twitter

LinkedIn Group: “Exam Integrity”

Page 19: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

HANDBOOK OF TEST SECURITY

• Editors - James Wollack & John Fremer• Participating Authors – Deborah Harris, William

Hatherill, David Foster• Slated for Publication – March 2013• Preventing, Detecting, and Investigating Cheating• Testing in Many Domains

– Certification/Licensure– Clinical– Educational– Industrial/Organizational

Page 20: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

HANDBOOK – PRIMARY AIMS

• Insights of Psychometricians and Policy-Makers• Best Practices for Designing Secure Tests• Analysis of Security Vulnerabilities• Practical Strategies for Cheating Prevention and

Detection • Lessons Learned

– Actual security violations– Security initiatives

Page 21: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

HANDBOOK – FIVE TAKEAWAYS

• Security Vulnerabilities for All Genres of Testing• Critical Importance of Security Planning• Practical and Proven Prevention & Detection

Strategies• How Security Breaches Have Been Dealt With• Lessons We Have Learned From Past Instances of

Testing Misbehavior

Page 22: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

HANDBOOK – FIVE PREDICTIONS

• In Many High Stakes Testing Programs– Cheating detection statistical analyses will be performed

routinely– Computer-based testing will increasingly become the norm– Technology developments will be critically important to test

security– Internationalization of testing programs will increase– “Test Security Manager” will become a recognized and valued

position

Page 23: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

DATA FORENSICS, OPENING THE BLACK BOX

• John Fremer• Neal Kingston• James Wollack• Dennis Maynes

Page 24: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

DATA FORENSICS, OPENING THE BLACK BOX (cont.)

• Features of “Mature” Forensics Approaches– Explicit standards– One or more associations– Formal training programs– Regular conferences– One or more journals– Body of published literature– Regular positions in many agencies and companies

Page 25: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

• Useful Statistics– Similarity – Unusual number of same answers – Aberrance – Answering hard questions correctly while

missing easy ones– Gains (or drops) Atypical score changes over time– Erasures – Unusual patterns such as almost always

wrong to right– Fast Responding – Much faster than others –

superhuman?– Shared Information – Biometrics or personal information

– Email or home addresses, photos, etc.

DATA FORENSICS, OPENING THE BLACK BOX (cont.)

Page 26: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

THE GAME’S AFOOT: SLEUTHS MATCH WITS

• Kim Brunnert – Elsevier• Joy Matthews-Lopez and Paul Jones – National

Association of Boards of Pharmacy• Lawrence Rudner – Graduate Management

Admissions Council• Dennis Maynes – Caveon Test Security

Page 27: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

THE GAME’S AFOOT (cont.)

• Overview of Problem• In 2010, a test preparation course

– Harvested items– Imputed a key– Distributed the content and key

• Test Program Manager Reviewed Score Results• Many Scores at 95 %

Page 28: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

THE GAME’S AFOOT (cont.)

• Live Data Set• Three Teams• Illustration of Problem

– 32 identical tests with a score of 95%– Probability of occurrence = 1 in 4 trillion

• 100 Item Test• 387 Test Takers

Page 29: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

THE GAME’S AFOOT (cont.)

• Similarities of Team Approaches– Examination of test scores and histograms– Estimation of imputed key– Inspection of item performance– Filtering and splitting of test takers and items

• Differences among Team Approaches– Types of classification rules and models– Degree of confidence in the number of test takers

involved– Use of IRT models –may not apply when disclosed

test content involved

Page 30: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

THE GAME’S AFOOT (cont.)

• Summary of Project– Optimal solution is not obvious– Several models can and were used– Problem is harder

• Only some items and keys are compromised• Imputed answer keys are the actual keys

– More research is needed• Detection of imputed answer keys• Bayes classifiers (need probability models given

disclosure)– Harvesting and disclosure one of most damaging

security breaches

Page 31: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

TELL IT TO THE JUDGEWinning With Data Forensics Evidence in Court

• Aimee Hobby Rhodes, JD• James Wollack, Ph.D.• Rachel Schoenig, JD• Jennifer Ancona Semko, JD• Steve Addicott

Page 32: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

TELL IT TO THE JUDGE (cont.)

• Global Financial Certification Program• Newly Using Data Forensics• Strange Results Observed• Test Program Manager Investigates• Ethics Board Votes to “De-certify”• Candidate Takes Case to Court

Page 33: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

TELL IT TO THE JUDGE (cont.)

1. Use an Expert who is truly an Expert

2. Use a Trusted and Tried Methodology

3. Report Fairly

4. Set Up Procedures Properly

5. Be Objective

6. Be Reasonable in What You are Concluding

Page 34: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

TELL IT TO THE JUDGE (cont.)

7. Use Your Expert as a Teacher – Explaining what was done and Why the Evidence is Compelling

8. Ensure that your Expert has all the Facts

9. Take into Consideration all Reasonably Available Evidence

10. Apply the Terms of your Candidate Agreement Reasonably and in Good Faith

Page 35: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

Balancing Security and Accessibility

Sheryl Lazarus

Martha Thurlow

National Center on Educational Outcomes (NCEO)

University of Minnesota

Page 36: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

Balancing Test Security and Accessibility (Cont.)

Accessibility Issues• Paper-Based• Computer-Based

Students can unintentionally be denied meaningful access to examinations.

Page 37: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

Balancing Test Security and Accessibility (Cont.)

Typical Accommodation Options

• Test Administrator Access• Visual Cues• Teacher Highlighting• Accessibility Software

Page 38: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

Balancing Test Security and Accessibility (Cont.)

Best Practices

• Test Security Guidelines Addressing Accommodations• Test Security Agreements Addressing Accommodations• Consideration of Student IEP, 504, or LEP• Security Training• Protocols for Access to Testing Materials • Protocols for Distribution of Testing Materials

Page 39: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

Balancing Test Security and Accessibility (Cont.)

References

Standards for Educational and Psychological Testing

(APA/AERA/NCME, 1999)

Testing and Data Integrity in the Assessment of Student Achievement (NCME) – Draft document

Operational Best Practices for Statewide Large-Scale Assessment Programs (ATP/CCSSO, 2010)

Page 40: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

RESOURCES

• CCSSO/ATP – Operational Best Practices• ATP Security Committee• Caveon Test Security

– Blog– Webinars

• (Just released) NCME Guidelines• (Just released) TILSA Guidebook for State

Assessment Directors on Data Forensics

Page 41: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

CAVEON’S 10 YEAR ANNIVERSARY VIDEOTake a look and celebrate with us!

http://lnkd.in/XFBKR7

Page 42: Caveon Webinar Series: Key Security Lessons Learned at ATP's Innovations in Testing conference 2013

THANK YOU!

Nikki Shepherd Eatchel Dr. John Fremer

Vice President President

Questar Assessment Caveon Consulting Services

neatchel@questarai [email protected]

- LinkedIn Group – Test Security- Follow Caveon on twitter @caveon- Check out our blog…www.caveon.com/blog/- LinkedIn Group – Caveon Test Security