Catatan Harian Pengantar

Hospitality & Pariwisata

S1 Hospitality & Tourism

Dosen Pengajar: Drs. Noersal Samad, Ma

Hari/tanggal: 03-11-2013

What does creative industries include?

• Advertising • Film and video• Architecture • Music • Art and antiques markets• Performing arts • Computer and video games• Publishing • Crafts • Software • Design • Television and radio • Designer fashion

Apa saja yang diusahakan oleh travel agent?

1. Car hire, both domestic and foreign: penyewaan mobil, baik dalamnegeri maupun luar negeri.2. Foreign car purchase:3. Climate information: informasi cuaca4. Wardrobe information-what to wear, how much to take, etc (buka di youtube)5. Health regulations: regulasi kesehatan, bisa juga pelayanankesehatan6. Sightseeing services(layanan tamasya)7. General travel consultation: konsultasi perjalanan8. Specific itinerary planning: perencanaan perjalanan secara spesifik9. Information on all types of accommodations: informasi lengkap dariakomodasi10. Delivery of tickets:pengantaran tiket

11. Quotation of fares, rates and other prices: kutipan tarifperjalanan, kurs, harga lain12. Foreign currency and exchange facilities(mata uang asing danvaluta) valuta: alat pembayaran yg dijamin oleh cadangan emas atauperak yg ada di bank pemerintah; nilai uang: alat pembayaran luarnegeri disebut juga – asing.13. Obtaining passports, visa and sailing permits: perolehanpassport, visa, dan ijin pelayaran14. Arranging transfers between docks, airports and hotels: mengaturpemindahan dari pelabuhan/bandara menuju hotel15. Shopping suggestions: saran belanja (tempat, harga yang masukasal, dll)16. Reservations and arrangements for special interest groups – e.g. religious pilgrimages, conventions, hunting and other sporting trips, etc.: pemesanan dan pengaturan untuk kelompok khusus sepertinaik haji, rapat, perjalanan olahraga dan berburu dan lain-lain.17. Travel and baggage insurance: asuransi perjalanan dan bagasi18. Advice on language study and guidebook material: saran mengenaibahasa dan buku pedoman.

5 pillar pariwisata yang harus menjadikerangka berpikir insan pariwisata

1. Accessibility: akses untuk ke tempat yang dituju. Pakai pesawat apa dll (how to get there?: by land: by car, by bus, by train. , by air: by plane, by helicopter. , by sea: by boat, by ship.)

2. Accommodation: where to stay? What to eat and drink?Type of accommodation:a. Cabin (in a ship)b. Hotelc. Motel (the most important thing is a park area)d. Rotel (rolling hotel) minimal berat 14 ton.e. Tendf. Pullman/compartment (kind of train with the facility to spend a night, have a kind of room to sleep) Indonesia: birumalam >> is not exist anymore.g. Home stayh. caravan

3. Attraction: atraksi/daya tarik. What to see? What to enjoy?Dari menarik > mencari tahu > berminat > menjalankan minat.Terbagi menjadi dua:- Daya tarik alami, misalnya kenampakan alamseperti pantai, gunung, danau, dan lain-lain. Selainitu cuaca juga termasuk daya tarik alami.- Daya tarik buatan, misalnyacandi, tugu, upacara adat, dan sebagainya.

4. Amenity: fasilitas yang memberikan kepuasan bagiwisatawan.

Amenities are structures that need to be built to cater for tourists.Eg-Hotels, banks, post offices, shops, care hire. Stuff like that.

5. Ambience: suasana nyaman yang didapat wisatawan(dari lingkungan, pencahayaan, music, dll)

Mengapa kita harus mengetahui pillar dari pariwisata: untuk memudahkan kita dalam merencanakan perjalananwisata.

Pengertian tourist, commuter, day tripper:

Tourist: people "traveling to and staying in places outside their usual environment for not more than one consecutive year for leisure, business and other purposes".

Commuter: a person who travels to work over an appreciable distance, usually from the suburbs to the center of a city. (setiap hari melakukan perjalanan pulang pergi untuk bekerja)

Day tripper: a person who visits a tourist destination or visitor attraction from his/her home and returns home on the same day.

Persyaratan menjadi tourist:- memerlukan uang- memiliki penghasilan (disposable income)- memerlukan perencanaan (itinerary)

PLAN: PREDETERMINED COURSE OF ACTIONPredetermined: persiapan dari jauh-jauh hari.Course: arah; tujuanAction: tindakan

Itinerary: rencana perjalanannya (before leaving your home you must make your itinerary).