catalogue resume
TRANSCRIPT
MAHESHWAR REDDY YMobile: +91-9060548321Email: [email protected]
Summary
Having worked for over four years in E commerce industry, I’ve developed a passion for online media in no time. I’ve majorly worked on the rollout of Catalogue Management, be it Technological implementation or Data Analysis, for two industry leaders, Koovs.com and Zoffio.com. Seeking role in Development cycle of various Content Management Systems & other Catalogue Platforms.
Primary KRA
Catalogue: Creation & Management Quality Assurance Team Management Category Management on Web Technology Support for Catalogues Inventory Management: SKUs, Scripts for Live, Bugs using Bugzilla etc. Bridging between Sales, Content & Technology Track stock status and coordination with the Logistics/Warehouse.
Secondary KRA
Training & Lead: Training new members on IMS/CMS Daily MIS Reporting Database Management Catalogue Writing Troubleshooting and handling escalations by diving deep and root causing
followed by publishing COE (Cause of Error) documents/reports
Technical Skills
Operating System: Windows2000, XP Languages: HTML CMS & IMS Knowledge on Magento, Unicommerce Good Knowledge on MS Office Proficient in Excel lookups, Pivot and Chart diagrams
Work Experience
Working as Deputy Manager Catalogue at Zoffio.com, Bangalore, from May 2013 to Till now.
Creation of products, collections & attributes etc. across website.
Coordinating with the product & merchandising team for Product details, Stock and Price Updates to ensure new products are regularly updated with accurate information.
Managing accounts with Marketplace like Junglee. Identifying and Resolving product & pricing related issues. Streamline or standardize the process by identifying simplification
opportunities. Prepare training documents, standard operating procedures for all tasks
and processes to ensure smooth flow of business. Managing day to day operations including inflow tracking, work allocation,
quality audit, and weekly metrics for a team of 7 members. Managing different properties like pages & static blocks on the site. Helping associates in understanding the process improvement initiatives;
provided training to associates whenever required.
Worked as Lead Technical Support (Catalogue) at KOOVS Marketing Pvt. Ltd, Bangalore, from September 2011 to November 2012
Preparing the daily workloads for staff and coordinating the daily work allocation for Content Writing Team
Creation of products, collections & attributes etc. across the site. Populating/procuring content for the product catalogues on the Web Site. Content creation, population of content from various sources (including
research on the internet. Maintaining records of work received and work performed etc. Handling escalations by diving deep and root causing followed by
publishing COE (Cause of Error) documents/reports
Other Skills
Quick learner having ability to meet sharp deadlines and work under extreme pressure.
Motivated and goal driven team leader with strong work ethics, continuously striving for improvement coupled with excellent Administrative aptitude and the commitment to offer quality work.
Educational Background
Master of Computer Application (MCA) from Sri Krishna Devaraya University in 2008
Declaration
I declare that all the statements above are true to the best of my knowledge and belief.
Maheshwar Reddy Y