caso de exito barco (v1)
TRANSCRIPT
Proyecto BARCO
1www.geodis.com 4PL Service Provider
Proyecto BARCO
2www.geodis.com 4PL Service Provider
Dinámica del Proceso
3www.geodis.com 4PL Service Provider
4www.geodis.com 4PL Service Provider
DHL advertising in HTML Key Performance Indicators
Metrics and Customer Interlock
Indicator KPI Measurement Target Universes & Scopes
On time deliveries for
Local Transportation
Percentage of shipments delivered w ithin the agreed transit times according to the service level
required by customer
99%Universe:All the deliveries & returns of the month Scope:Since Geodis receives the request email until the merchandise delivery. (Parts should be already Imported)
On time deliveries for
Exports
Percentage of shipments delivered w ithin the agreed international
transit times
99%Universe:All the exports made on the month. Scope:Since the merchandise is entered into customs until it's arrival to destination country.
Merchandise Losses
Total of merchandise losses during handling and transport 99,99%
Universe:All the merchandise under Geodis guard on the month. Scope:Since Geodis receives the merchandise until it's delivery to customs or f inal customer (w arehousing & transportation included)
*Merchandise Damages
Total of merchandise damaged due to logistic incorrect handling
99%Universe:All the merchandise under Geodis guard on the month. Scope:Since Geodis receives the merchandise until it's delivery to customs or f inal customer (w arehousing & transportation included)
Stratif ied Inventory Accuracy
Stock Accuracy - Total of discrepancies as % of the sample
defined by customer extracted from BAAN System
99.5%, Critical Rate 90%
Universe:Sample defined by the customer betw een 10 & 15% of the total inventory. Scope:A sample of the total inventory w ill be defined and counted tw ice per month
W2W Inventory Accuracy
Stock Accuracy - Total of discrepancies as % of the total inventory extracted from BAAN
System
99.5%, Critical Rate 90%
Universe:Total of the merchandise registered in BAAN. Scope:A count of the total inventory w ill be executed tw ice a year.
Billing ProcessStatus
Status of the billing process of the services developed in the month
N/AUniverse:Total of the transactions made in the month. Scope: All the services developed in the month must be sent (invoiced) in the next month of the performance of the services.
Target Achieved
Target Attainment
within 2%
Target Missed
GEODIS-BARCO México
Control Tower
www.geodis.com 4PL Service Provider
Our commitment
We orchestrate the best services to suit your requirements, both operational and financial. We provide you the visibility you need for
managing the dynamics of your supply chain, and the control needed to deliver consistently excellent performance, locally, regionally and
globally .
� Building collaborative, flexible, global logistics and supply chain
solutions
� Selecting, assembling and integrating best value service partners
� Providing supply chain visibility, security and control
� Ensuring continuous cost effectiveness through operational excellence
and dynamic supply chain optimization
TO BRING VALUE TO OUR CLIENTS BY:
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www.geodis.com 4PL Service Provider
Contacts
Alejandro A. Lombardo.
New Business Development.
Tel: +54 11 4320-4215, Cel +54 1536810208
email: [email protected]
Francisco Jose Pigretti, SSA Executive.
Tel: +54 11 5070 5407, Cel +54 1153383168
email: [email protected]
Claudio Zinni, SSA WH&Transp.Manager.
Tel: +54 11 5070 6415, Cel +54 1131687706
email: [email protected]
Visit our web site
www.geodis.com
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