case tele ticket service: autoscaling in the cloud
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Case study teleticket serviceautoscaling in the cloudDavid Geens, Managing Partner NucleusMeet the Experts 10 sep 2015
www.nucleus.be
ContentWho am I?Who is Nucleus?The challengeThe recipeQ&A
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Who is David Geens?Nucleus Hosting Solution Builder3
41 year, husband and father, entrepreneur & MormonManaging Partner NucleusBoard member ISPAMember registrar forum DNS BelgiumAuthor Het is Cloudy vandaagIT engineer & manager Top 20 Datanews influencial ITers
Who is Nucleus?15 years of experience with expertise in hosting solutionsIndependent hosting playerTeam of 20 specialised engineersLocated in AntwerpenOperational via 4 datacenters: Antwerpen, Diegem, Nossegem en Zaventem More than 2500 servers under own managementFigures 2014: 4 mil turnover & profitable
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What we do: Uptime as a Service5Nucleus Hosting Solution Builder
What we do: Uptime as a Service6Nucleus Hosting Solution Builder
The challenge in this projectNucleus Hosting Solution Builder7
The challenge in this projectNucleus Hosting Solution Builder8
The challenge in this projectNucleus Hosting Solution Builder9
Some figures about Teleticket Services#1 ticketing portal in Belgium1.8 million tickets per year4.5 million unique customer database25.000 tickets per 10 minutes in topsalesNucleus Uptime as a Service10
The challenge: small and big are both beautifulNucleus Hosting Solution Builder11
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The application
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The challenge: securityNucleus Uptime as a Service13
Wrong answer: vendor lock in
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The recipe: base ingredients
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The Nucleus network16Nucleus Hosting Solution Builder
Cloud ServersNucleus Hosting Solution Builder17
Hardware independent
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High availability
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Always available staff
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Load balancingNucleus Hosting Solution Builder21
The secret ingredients
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Devops: definitionNucleus Hosting Solution Builder23
Devops: where three expertise fields collideNucleus Hosting Solution Builder24
Devops: an endless loopNucleus Hosting Solution Builder25
Strong geeks
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The solution: your personal watchdog
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The result: working together
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The result: Auto ScalabilityNucleus Hosting Solution Builder29
The result: better securityNucleus Uptime as a Service30
The real result
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RecapAutoscaling = possible on public, hybrid & public cloudsAutoscaling = joint effort between sysops & devAutoscaling = sum of upscaling & outscalingReplace autoscaling by security for same results aboveNucleus Uptime as a Service32
Q & ANucleus Hosting Solution Builder33
ContactDavid Geens, Managing Partner NucleusE: [email protected]: +32 475 60 80 11T: +32 3 275 01 60www.nucleus.be