Case StudyTotal Trading & Shipping - IT Division

CHALLENGE• Document internal operational processes whilst evolving

and enhancing the existing repository

SOLUTION• Efficiently manage all objects within the repository

• Produce a comprehensive graphical representation of

processes

• Generate an html version of the repository integrated into

Total’s intranet

Company Profile

With operations in more than 130 countries,

Total engages in all aspects of the

petroleum industry, including Upstream

operations (oil and gas exploration,

development and production, LNG) and

Downstream operations (refining, marketing

and the trading and shipping of crude oil

and petroleum products).

Fifth largest publicly-traded integrated •

international oil and gas company in

the world (2009)

First largest capitalization on the •

Euronext Paris and the Euro zone:

€ 105.7 billion at December 31, 2009.

96,387 employees. •

Operations in more than 130 countries •

Exploration and production operations •

in more than 40 countries.

Producer of oil and gas in 30 countries. •

Approximately 540,000 French •

individual shareholders.

2009 sales: • €131.3 billion

http://www.total.com

Utilizing Corporate Modeler to assist with internal operational processes and to helping to facilitate navigation of its existing repository.The IT Division of Total Trading and Shipping selected Corporate Modeler as its

modeling tool of choice for internal operational processes and to help facilitate

navigation of its existing repository.

ChallengeThe main challenge faced by Total was to evolve and enhance their existing

repository. By implementing Corporate Modeler, the full support of all those

working within the IT division was gained.

SolutionHaving implemented the Corporate Modeler Suite, Total has been able to utilize many

of the products modules by:

Efficiently manage all objects within the repository using Model Explorer•

Group all modified objects with AutoModeler•

Produce a graphical representation of all the required diagrams•

Establish responsibilities for each process with Matrix Manager•

Generate an html version of the repository, which is integrated to Total’s Intranet •

by utilizing Corporate Publisher

Results

As a result, by implementing Corporate Modeler, the repository

has been clearly improved in terms of readability (graphics), ease

of use and coherence as information is now managed from a

single point within the database.

Why CasewiseThe IT Division of Total Trading & Shipping evaluated several

modeling Solutions by organizing a one day prototype project

which resulted in highlighting the strengths and weaknesses of

each tool. Corporate Modeler was found to be the most flexible

and user friendly tool of all those evaluated allowing Total to

immediately and easily personalize the tools and its applications

to their own bespoke requirements.

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