The advantage of using emotions as part of a management styles is to avoid misunderstanding between colleagues or misunderstanding between employers and employees. Facial expressions that displayed by the employees can indicate their emotions and moods. Harsh criticisms or funny jokes can be avoided before it triggers anger or sadness of another party. Furthermore, if an organization is using emotions as the managing styles, employees can understand everyone personalities well. Expectations, attitudes, habits and practices of an employer can clearly showed by emotions. Employees' experience is the main factors that will prevent them from making the same mistakes. Besides that, if positive emotions are being brought to work, the working environment will become livelier and employees were be satisfied and happy to continue their works. When everyone in the organization shares positive emotions when greeting their customers, the

satisfaction of the customers will indirectly brings loyalty and profit to the company. When the employers happy with the performance of the employees, incentives might be given to all the employees. If employers were overreact their emotions at the workplace, it may bring disadvantages. The grudge of an employee or employer can cause conflict in the organization whenever they show

disgust or dislike emotions. They also will hurt the other party’s pride or feeling

s whenever they voice out their emotions and feelings to their peers. As emotions can be easily express and influence by other factors, the process of decision making might be affected too. Rumors that bring negative emotions will cause the working environment tense yet uncomfortable. Employees might suffer trauma and fear. Then, problems start to appear and this will lead to the highest occurrence mistake done by the employees. These problems will lead to bad performance and low productivity of an organization. In addition, this will result high job turnover in the..

3. generally it appears to be better to display emotion at work

emotional display depends on certai factor

time of emotion

time

place

5. old activities to strengthen relationship

Try a reward of a good beaviour , excellence etc

Improve communication between staff and managers

Get involved with your employees , seek to understand and solve their problems

Avoid displys of negative emotion , eg scolding

Try a pinch of humour

It Is Okay to Cry for Work

1. What factors do you think make some organizations ineffective at managing emotions?There are many factors that make some organizations ineffective at managing emotions in the workplace, such as personality issues or depression or different culture or lack of management involvement with employees. It is hard to help them when they keep it as a secret and not willing to tell anyone. Each person may not act in the same way in a same situation due to cultural background (Robbin 2013). As a result, organizations face difficulties when they are handling with their employee’s emotions. In addition, sometimes leaders of the organizations cannot control their own emotions as well, since everyone has his/her difficulties and bad mood in sometimes. On the other hand, emotions are considered disruptive which they felt interfered with employees’ ability to work in organizations. Employees are not allowed to express frustration within the workplace, but they didn’t realize that emotions are a part of daily life.

2. Do you think the strategic use and display of emotions serve to protect employees, or does covering your true emotions at work lead to more problems than it solves?In my opinion, covering your true emotions at work lead to more problems that it solves that will not solve your problem in a long term and it will make thing worse. Although, it make people feel less trustful and disrespectful on his/her works. Therefore, you should perform a professional manner when you are at work to make yourself more confortable and easier to communicate and focus on your job. Also, managers should keep strong connections with workforce and communicate with employees, making sure they feel comfortable to talk to their managers anything on their mind. On the other hand, when leaders themselves are in good moods, group member are more positive, as a result, they cooperate better (Robbin2013)