case studies on effective regulation: brazil, peru and ... · other roles of regulatory agencies...
TRANSCRIPT
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Case Studies on Effective Regulation:
Brazil, Peru and Singapore
Mindel De La Torre, PresidentTelecommunications Management
GroupITU Global Symposium for Regulators
3 December 2001
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Background
4Growth of information and communication regulatory authorities
4Need for guidance on how independent regulatory authorities manage
4Sector reform unit (SRU) initiative– URL = http://www.itu.int/ITU-D/treg/Case_Studies/Index.html
4Five case studies developed4Identify “best practices” and challenges to
aid in the effectiveness of regulatory bodies
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Brazil4Best practices - Highlights
– 3 pillars: universalization, competition, and quality
– Effective enforcement mechanisms – Oriented to the consumer– Transparency
4Challenges– Resolving staffing issues and adapting staff to
new regulatory environment– Market opening and development of new
regulations
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Peru
4Best Practices - Highlights– General principles to guide activities– Transparency– Strong commitment to universal service– Dispute settlement and arbitration
4Challenges– Maintaining the workforce– Budgetary restrictions– Separation from political power
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Singapore4Best Practices - Highlights
– Convergence and technological neutrality – Speed and efficiency of decision making– Balancing regulatory and industry development
goals4Challenges
– Implementing framework for convergence and technological neutrality
– Further developing transparency– Separation from political power
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Regulatory Role
Regulatoryand policyfunctions
Strongorientationtowards theconsumer
Transparentregulatoryprocedures
Responsiblefor universalservice
Enforcementauthority
ANATELBrazil √ √ √ √
FUST√
OSIPTELPeru √ √ √ √
FITEL√
IDASingapore √ √ √ √ √
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Regulatory Functions
Quality ofservice
Inter-connection Tariffing
Arbitrationand disputeresolution
Numbering
ANATELBrazil √ √ √ √ √
OSIPTELPeru √ √ √ √ √
IDASingapore √ √ √ √ √
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Financial and Staffing Matters
Adequatefinancialresources
Staffing andretention ofstaff isadequate
EmphasizeHRdevelopmentand training
Use ofoutsourcingfor staffing
Conflict ofinterest rulesfor staff
ANATELBrazil √ √ √ √
OSIPTELPeru √ √ √
IDASingapore √ √ √ √
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Other Regulatory Functions
Establishedwith anorientationtoconvergence
Licensingauthority
Promotecompetitiveconditions
Primarybroad-castingauthority
Spectrummanage-ment
ANATELBrazil √ √ √
OSIPTELPeru √
IDASingapore √ √ √ √
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Other Roles of Regulatory Agencies
Strongpromotionalrole fortelecominvestment
Use of website andinternet forinformation
Ministry hasa role inremoval ofofficers
Manager ofgovt ITnetworksystems
ANATELBrazil √
OSIPTELPeru √ √ √
IDASingapore √ √ √ √
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Conclusions
4 Transparency of activities is crucial4 Consumer becomes the priority4 Taking efficient action in an effective manner4 Addressing enforcement and dispute resolution4 Staffing issues continue to pose challenges4 Balancing relations with the political presence
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Thank you -- Obrigada --Gracias -- Merci
Contact information:[email protected]
Phone: 1.703.224.1501Fax: 1.703.224-1511