Golf Cart Driver Safety CoursePurpose of Project

The purpose of this project is to provide golf cart driver safety training to student workers within the Division of Outreach and Community Engagement (OCE) who drive University-owned golf carts on the campus.

The OCE project will serve as a pilot project. If evaluations of the project prove the training to be effective, a training course will be developed for all employees who drive University-owned golf carts on the campus. The campus-wide training course will be presented to University administration.

Golf Cart Driver Safety CourseNeed for Training Course

This initial need for this safety training course came from two sources:

1. Leadership mandate to train student workers2. University administration requests via email to campus

employees to be cautious of pedestrians and University property while driving golf carts

ADDIE MODELThis course was designed using the ADDIE Model.

Analysis• Identified the learning problem – golf cart safety• Identified goals and objectives for five session• Identified Learner needs and characteristics through online

surveys and a face-to-face interview• Examined the learning environment and necessary

technology required to complete the course• Reviewed delivery options to find the correct one for the

targeted learners• Developed a tentative class schedule

ADDIE MODELThis course was designed using the ADDIE Model.

Design• Developed learning objectives with a logical flow of

information• Created a plan for how the course would look, the design, and

draft content

Development• Created content based on the design of the course

ADDIE MODELThis course was designed using the ADDIE Model.

ImplementationDelivered the course materials to the student completing the one-to-one Formative Evaluation.

Evaluation• Completed an online survey to request feedback on the

course content and presentation. • Made revisions based on the feedback.

To assess the community’s perception of the need for training, a survey was developed in Survey Monkey.

• The survey was sent to members of the campus community, and those who have taken classes on the campus or spent time on the campus for other reasons such as camps, plays, concerts, etc.

• Responders were identified through campus distribution lists and Facebook

• The survey opened and closed on 7/21/12. The Community Golf Cart Survey received 19 responses

http://www.surveymonkey.com/s/3PYDC5L

Golf Cart Driver Safety CourseNeeds Assessment Survey - Community

Community survey questions focused on the responders feelings of safety when sharing sidewalks on the campus with golf carts. The survey was created to provide community feedback to the targeted Learner group.

Results indicated that training is needed to ensure pedestrian safety on sidewalks and proper training of golf cart drivers.

• The majority who use campus sidewalks feel safe (89.5%); however, a lower percentage (47.4%) believed that golf carts provided no threat to pedestrians on sidewalks.

• There was some confusion about who has right of way on campus sidewalks. The survey showed that 78.9% of responders believed that golf carts yield to pedestrians while 63.2% feel that pedestrians should yield to golf cart drivers.

• The majority also believed that those driving University golf carts should attend a driver safety program (73.7%).

Golf Cart Driver Safety CourseNeeds Assessment Results - Community

Golf Cart Driver Safety CourseNeeds Assessment Survey - Learner

• This survey was developed in Survey Monkey and sent to current OCE student workers via campus email

• The survey opened and closed on 7/21/12. This survey received 6 responses

• The questions focused on the golf cart driver’s familiarity and comfort level with the golf cart and his/her level of safety when sharing sidewalks on the campus with pedestrians

http://www.surveymonkey.com/s/3ZSRXK2

Results indicate that training is needed to ensure pedestrian safety on sidewalks and proper training of golf cart drivers.

• While majority of learners have experience and feel comfortable driving a golf cart (66.7%), they also feel that they would benefit from golf cart safety training (50%)

• There is some confusion about who has right of way on campus sidewalks. The survey shows that 66.7% believe that golf carts should give right of way to pedestrians while 50% feel that pedestrians should give right of way to golf cart drivers, which shows that a review of rules would be beneficial

• Comments indicate that training is needed in operation of the golf cart and safety

Golf Cart Driver Safety CourseNeeds Assessment Results - Learner

A face-to-face Learner interview was also conducted with a potential new student worker. Like the current students, the new student is also interested in formal golf cart driver training. She seemed eager to learn. While online learning would be new for her, she was open to learning as long as support was available.

Golf Cart Driver Safety CourseNeeds Assessment Results - Learner

Learner Interview

Question Answer

Have you driven a golf cart before? No, but I would like to learn how to drive one.

Do you think safety is important when driving a golf cart?

Yes. I guess accidents can happen even in a golf cart. So yes, safety is important.

What kinds of things would you like to learn about driving a golf cart?

How to actually drive one. What I would need to do if I had an accident.

Have you ever done an online learning class? No, but I would like to learn.

Can you follow directions and work at your own pace? Yes, that is no problem. As long as I can ask a question if I get stuck, I don’t have a problem.

If you are hired, would you be interested in taking a formal golf cart driver safety course?

Yes. I think I would be more comfortable if someone taught me what I needed to do.

Would you feel more confident in your skills as a golf cart driver if you had formal training?

Yes, definitely.

• An initial assessment was made of prior knowledge of topic area; attitudes toward content; attitudes toward potential delivery system; motivation for instruction; educational and ability levels; general learning preferences; attitudes toward training organization and general group characteristics

• Answers were taken from knowledge of the Learner’s work environment, experience with Learners in earlier instruction; supervisor information; review of job applications and observation

• An additional Learner assessment was conducted using Survey Monkey. The survey collected demographic and learning style information from the targeted Learner group

http://www.surveymonkey.com/s/MKRGMXZ

Learner Assessments

• Learners range in age from 19 - 22• Learners include freshman to graduate level of education• Learners include five females and one male• Learners include 2 white and 4 African-American (total of 6 student workers)• Learners are proficient in the English language• Learners have previous work experience• Collective learning styles include 2 visual, 1 auditory,

3 combination of both• Major areas of study include:

– Public Administration– Sociology– College Student Services and Personnel Administration– Biology– Family and Consumer Science Education

• Learners feel the training course is beneficial• No disabilities were identified by the Learner group

Description of Learners

Performance Activities and MeasuresUsing a variety of multi-media, Session 1 includes activities and assessments to facilitate student learning. • Practice Worksheet• You Tube Video• Class Exercise to brainstorm ideas• Wordle• Take-home research activity

Performance Measures

• At the end of the course, students will be assessed through a written test. Test questions are available to view through Survey Monkey.

http://www.surveymonkey.com/s/N8FMJH7

• Students will also be evaluated through a driver’s competency.

One-to-One Formative Evaluation

Question Response Choices

Are the course objectives clearly defined?

Yes or No

Is the course content logical and well organized?

Yes or No

Are important points emphasized? Yes or NoDoes the number of interactions in each lesson make learning easier?

Yes or No

Do graphics make lessons easier to learn?

Yes or No

Are there a sufficient number of examples and practice included in the course?

Yes or No

Are colors and graphics attractive and not distracting?

Yes or No

Are lessons logically designed and easy to follow?

Yes or No

Was the amount of information presented in each session comfortable?

Yes or No

Are important points emphasized? Yes or No

http://www.surveymonkey.com/s/sYFH3V3

One-to-One Formative Evaluation Results

Overall, the course received positive results. Changes made as a result of the One-to-One Formative Evaluation are listed below:

• Move Session #5, Objective #3, (How to Drive a Golf Cart) to Session #1, Objective #3.

• Move Session #1, Objective #3 (Parking on Campus) to Session #5, Objective #3.

End of Course Evaluation

• Learners will also be asked to complete a written course assessment. To maintain consistency, Learners will be asked to complete the same survey used in the formative evaluation.

• You can view the assessment questions at the Survey Monkey link below.

http://www.surveymonkey.com/s/SYFH3V3

Golf Cart Safety Training

Session 1

The purpose of this course is to provide Learners with the information and skills needed to be knowledgeable and competent golf cart drivers on the University of Central Arkansas campus.

Entry Competencies

• Learners must be identified as drivers of University-owned golf carts

• Learners must understand the importance of a formal golf cart driver safety course

• Learners must have the ability to follow instructions

• Learners must hold a valid Driver’s License• Learners must wear correct lenses if

prescribed by medical personnel

Session 1: Cart Operator Functions

INSTRUCTIONAL OBJECTIVES:

1. Using a PowerPoint slides and Wordle, the Learner will discuss the purpose of the training, define “cart,” and how learn how this affects the Learner’s role as a golf cart driver.

2. Using a hand-out graphic of a golf cart, Learner will identify and label the functional components.

3. Using a You Tube video, Learner will learn how to drive a golf cart.

4. Learner will examine cart maintenance issues through small group scenario discussion and create a maintenance checklist.

5. Learner will analyze his/her department’s cart rules based on pre-determined questionnaire and report the information back to the class in Session 5.

Is this a Cart?

YES?

NO? MAY

BE?

A cart is…any vehicle that cannot

exceed 20 miles per hour.National Highway Traffic Safety Administration (NHTSA), DOT

How does this training relate to you as a Golf Cart Driver?

Golf Cart Functional Components

BRAKEAND

PARKING BRAKE

ACCELERATOR

FORWARD(Right Shift)NEUTRAL(Center)REVERSE

(Left Shift)

KEY SWITCH

Golf Cart Functional ComponentsKEY SWITCH

The Key Switch is located on the support panel. The switch enables the basic electrical system of the cart to be turned off and on. When Unattended:

– Do not leave the key switch in the ON position– Do not leave the key in the switch

KEY SWITCH

Golf Cart Functional ComponentsBRAKE/PARKING BRAKE

The brake pedal is used to stop the cart. It includes a parking brake feature.

– To engage, push DOWN on the top section of the pedal until it locks in place. The parking brake will release when the bottom of the brake pedal is depressed.

– Use the BOTTOM section of the brake pedal to operate the regular brake system.

BRAKEAND

PARKING BRAKE

Golf Cart Functional ComponentsACCELERATOR

The ACCELERATOR is used to make the cart move forward and backward.

– To release the parking brake, press the accelerator.– To start the motor, press the accelerator. – To stop the motor, take your foot off the accelerator.

ACCELERATOR

Golf Cart Functional ComponentsFORWARD/NEUTRAL/REVERSE LEVER

The FORWARD/NEUTRAL/REVERSE LEVER is used to put the cart in gear It is located on the seat support.

– Before starting the cart, make sure the lever is in the desired position.– Come to a complete stop before shifting the lever. – Leave the cart in neutral when unattended.

FORWARD(Right Shift)NEUTRAL(Center)REVERSE

(Left Shift)

PRAC

TICE

ACT

IVIT

Y

How to Drive a Golf CartWatch this video:

HOW TO DRIVE A GOLF CART

http://www.youtube.com/watch?v=wAOt_4B7gDE

Cart Maintenance

There are two types of maintenance:

Daily MaintenanceYearly Maintenance

Daily Maintenance Checklist Check tires Fluid leaks Cart damage Steering Brakes Gas Tank Alarms (if applicable) Lights (if applicable) Signals (if applicable)

Report anything not in proper working order to your supervisor! Do not use the cart until repairs are made!

Yearly Maintenance Checklist Check tires Fluid levels Steering Brakes Battery Alarms (if applicable) Lights (if applicable) Signals (if applicable)

The physical plant motor pool shop maintains and repairs University-owned carts.

Maintenance ChecklistsClass Activity

Daily Maintenance Checklist1. On a sticky note, write

down a maintenance activity that should take place everyday.

2. Place your sticky on the poster board labeled, “Daily Maintenance.”

Yearly Maintenance Checklist1. On a sticky note, write

down a maintenance activity that should take place once a year.

2. Place your sticky on the poster board labeled, “Yearly Maintenance.”

Small-Group Discussion Activity

SCENARIOWhat would happen if the cart failed while you were running errands or transporting a high-profile guest on the campus? What if the cause was determined to be lack of maintenance?

How would this make you feel?Would you be embarrassed? Angry?

Department Cart Rules

Each department has specific rules and regulations for cart use, as well as procedures for check-in and check-out and cart storage.

Use the Practice Activity to analyze department’s cart rules.

Report the information back to the class in Session 5.

PRAC

TICE

ACT

IVIT

Y

Session 2: Safety Precautions

INSTRUCTIONAL OBJECTIVES:

• Learner will identify and discuss rain, snow and ice driving conditions and situations.

• Learner will identify various emergency situations and assess how to handle them.

• Learner will identify pedestrians by taking a quiz.

• Learner will identify passengers by taking a quiz.

Weather Impacts Driving

• “It’s not so much the rain or snow that causes crashes, but driver’s

ability to adapt to change.”http://drivesteady.com

Driving in Rain

• When the road is wet, the film of the water on the asphalt causes tires to lose traction.

• Less obvious is the fact that rain reduces driver perception — it's harder to see through the rain — and also decreases visibility through its action on headlights, windshields and the road itself.

• While most people know to slow down in the rain, there are definitely other tips that will help keep you, and those who share the road with you, from becoming a statistic. (http://www.edmunds.com)

Rain Safety Tips

• Allow more time for travel• Brake earlier and with less force• Stay toward the middle of the road, when possible• Don’t attempt to cross running water• Watch for pedestrians• Give extra distance to anyone traveling in front of you• If you start to hydroplane, do not brake suddenly or turn

the wheel

Driving on Ice and Snow

• In temperatures at or just above 32-degrees, a thin layer of water can turn to or cover ice, causing extremely dangerous, slippery driving conditions

• When the road is icy, tires lose traction• Ice reduces driver perception — it's hard to see icy

patches

Ice and Snow Safety Tips

• Travel, steer and brake more slowly than usual • Be cautious when driving your car into shaded areas,

and slow down during your approach • Use extra caution when driving on bridges,

overpasses and tunnels• Remember that POSTED SPEED LIMITS are

only to be followed during ideal weather conditions. Slow down while driving on snow or ice

Small-Group Discussion Activity

Have you had to deal with weather safety issues related to rain, snow or ice? If so, what happened? How did you handle the situation?Share with your small-group.

Assessing Emergency Situations

If you are traveling the campus, there is a possibility that you will encounter an emergency situation such as those listed below.

• Campus visitor with an emergency• Sick person• Car accident

Assessing Emergency Situations

• Travel with a cell phone• Call the campus police if you feel threatened

or realize a situation is more than you can handle

• Call your supervisor to report any unusual situation

• Call 911

Class Discussion Activity

Discuss the following scenarios as a class and provide input.

• Traveling across campus, you notice a student passed out on the lawn. What do you do?

• Traveling across campus, you watch a car accident at the intersection while you are waiting for your turn. What do you do?

• Traveling across campus, a visitor stops you to say she has lost her purse. What do you do?

Are you a pedestrian?Pedestrians are people who are on foot, using non-motorized wheels such as bicycles and skateboards, and those using assistive devices such as wheelchairs and walkers.

Pedestrians always have the right of way on campus sidewalks and streets.

Are you a passenger?• Passengers are those we transport in our cart.• Passengers can be fellow workers, students, campus

guests and/or visitors. • Be mindful of the weight/passenger limit of the vehicle• Be mindful of special needs such as wheelchair or

walkers

Session 3: Rules of the Road

INSTRUCTIONAL OBJECTIVES:

• Learner will define “hand-held device” and create list of examples with the class.

• Learner will discuss and demonstrate correct hand signal.

• Learner will define and discuss state laws that apply to drivers of carts.

• Using a You Tube example, Learners will review and categorize driver and passenger safety into acceptable and unacceptable behaviors.

What is a hand-held device?

Watch this video to learn more about hand-held devices and

driving.

TEXTING AND DRIVING: GOLF CART EXPERIMENThttp://www.youtube.com/watch?v=_pE9XQwiocg

Class Activity

Learners will identify hand-held devices and make a list on the

whiteboard.

Hand Signals• Most carts do not have turn signals. On a busy

campus, it is important for those on the road with us to understand where we are going.

Left Right

Slow or Stop

Left Turn

Right Turn

Slow or Stop

Small Group Activity

Demonstrate proper hand signals in your small groups by taking turns

showing the group LEFT, RIGHT, SLOW OR STOP.

State Laws and Golf Cart Drivers

• It is important to note that State laws pertaining to drivers of cars and trucks on the roads and highways also pertain to drivers of golf carts.

• If you were tested over it to obtain your driver’s license, it is valid information for a golf cart.

Interesting Fact: You can get a DWI/DUI driving a golf cart just like

you can while driving a car.

Class Discussion Activity

Discuss Arkansas State laws as found in the Arkansas Driver’s Study Manual.Identify any areas that need clarification and/or follow up.

Driver/Passenger Behavior

Driving a golf cart is no different than driving a car. Both the driver and passenger should refrain from behavior that could be potentially dangerous to themselves or others.• Keep hands and feet in the cart at all times• Remain seated when the vehicle is in motion• No wreckless driving• No alcoholic beverages

Small Group Activity

Watch this video.JUMP OVER A GOLF CART

http://www.youtube.com/watch?v=nqewxdb063I

In your small group, act out scenarios of what is acceptable and non-acceptable behavior while driving or riding in a golf cart.

Session 4: Rules of the Campus

INSTRUCTIONAL OBJECTIVES:

• Learner will review and discuss University policies that relate to drivers of carts.

• Learner will review and discuss designated campus travel paths acceptable for cart travel.

• Learner will understand University expectations for traveling within construction zones.

• Learner will understand how to travel during high-profile events such as football games.

University Policies• Several policies affect golf cart drivers. Specific

policies are listed below.

• Drug Free Work Place (505)• Smoking and Tobacco Use (519)• Traffic and Parking Regulations (421)

Small Group Activity

Review the hand-outs of the policies.

• In your small group, review each policy and look for information that affects golf cart drivers.

• Using a highlighter, designate someone in your group to highlight the information within each policy.

• Each small group will share their highlighted information with the class.

Campus Travel Paths

You cannot drive a golf cart:• On sidewalks

You can drive a golf cart:• On campus streets

Class Activity

• Can you think of other areas on the campus that a golf cart is regularly driven for which we have not accounted?

• Can you think of exceptions?

Campus Construction

The campus always has an area under construction. The University web site (http://www.uca.edu) publishes information about current construction projects.

Remember these tips:• Do not drive in construction zone areas• Look for alternate paths to your destination• Allow for extra time

Class Activity

• Identify areas currently under construction.• Can you share alternate routes?

Campus Events

The campus hosts many events each year. The University web site (http://www.uca.edu) publishes information about current events.

Remember these tips:• Do not drive on sidewalks• If the usual path has a large number of pedestrians,

look for alternate paths to your destination• Allow for extra time

Class Activity

• Make a list of campus events including those events that happen during times of the year when other things might be a issue such as weather.

• Learners can write their event on a sticky note and place it on a poster labeled, “Campus Events.”

Session 5: Driver Competency

INSTRUCTIONAL OBJECTIVES:

• Learner will review and discuss information presented in previous sessions.

• Using various pictures, Learner will learn about parking on campus

• Learner will take a written test to assess knowledge from all sessions.

• Learner will complete a driver competency assessment.

REVIEW

We will review your questions from the pre-instructional activity.

Parking on campus?

• Parking a cart is not much different than parking any other motorized vehicle.

• You can receive a ticket for parking while driving a cart.

Pay attention to the next several pictures!

Can I park here?

Can I park here?

Can I park here?

Can I park here?

Can I park here?

Can I park here?

Can I park here?

Evaluations!

Thank you for participation in the training course. Please remember to complete your course evaluation so we can improve and

make the course even better!