carrier 360 mobile virtual assistant - wpmu dev
TRANSCRIPT
Carrier 360 Mobile Virtual AssistantPresented by: Alicia Gillum, Anjan Poudel, Brandon Cox, Caleb Fritz, and Matthew Sij
Introduction
Our goal is to add voice support for J.B. Hunt’s existing Carrier 360 Mobile application. This will enable drivers to safely interact with the application while on the road. We will be using Microsoft’s machine-learning language understanding service: LUIS to provide the core language support for the application.
Problem❖ User interaction through touch only
➢ No safe alternatives implemented
❖ Drivers are time-crunched❖ Safety First feature
➢ No access while in motion
Objective
We aim to enhance user friendliness and save driver’s valued time by improving J.B. Hunt’s Carrier 360 Mobile Application to include support for vocal interaction.
Use Cases❖ Find load from source to destination❖ Specify equipment type
➢ Dry Van, Flatbed, Reefer, & Power Only
❖ Number of empty miles❖ Search by load number❖ Place offer
➢ Book immediately (if applicable)
❖ Ask for more details on load➢ Total loaded miles, payload weight, &
equipment type
➢ Each stop provided by load
■ location , date & time
Impact
This project will enable truck drivers across the country to efficiently find and bid on loads. This convenient feature will benefit both the drivers and J.B. Hunt by increasing productivity.
Key Technologies❖ React Native Client❖ Firebase Analytics ❖ Microsoft’s Azure Web App Service
➢ Azure Bot Service Framework & Node.js
restify server
➢ Language Understanding Intelligent Service
(LUIS)
■ Utterances
■ Intentions
■ Entities
High Level Architecture
Risk FactorsMost of the team has limited access to J.B. Hunt endpoints
Tundra Fetch Endpoint Capture
Sensitive API keys will be used on client and server which could pose a security risk
Keep sensitive resources within environment files and perform thorough testing
Using the app while driving could pose legal issues
Design the app such that Federal and State safety laws aren’t violated
Schedule and Tasks
08/26 - 09/16
10/0109/17 -
09/17 - 10/30
12/1311/15 -
10/3010/02 -
Self-study on frameworks and SDKs
Design client app
Implement client app
Implement client app & Design and train LUIS
10/31 - 11/14
Deploy, test and document
Integrate analytics
Thank You!