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Dates Topics Members Non-Members 5/21/2014 COSO Update (Lunch) $16 $19

Hi Everyone,

I hope you have marked your calendars for our final meeting of the chapter year being held on May 21, 2014.

Also, we would like to see as many members from the Inland Empire Chapter in attendance for our District Southern California Conference which is scheduled for June 1-2, 2014 in Anaheim, CA. The conference will offer up to 16 hours of CPE, offering 18 individual sessions with 5 different learning tracks. To begin the registration process, visit the conference website at www.wrd4ec.org. Space is limited so register today!

We emailed the Annual Chapter Survey this week. Please let us know how we can better serve you, the areas you are interested in serving/volunteering and include the topics you would like presented in our seminars next chapter year. Chapter Leadership is offering an incentive for two members who provide a response by May 16th. We will enter all respondent names in a drawing and you could win an iPod Nano or a $50 gift card. We hope to see you at our May 21st meeting!

Chapter elections were recently confirmed. I would like to take the opportunity to congratulate our new Chapter President, Dr. Samuel Gibbs!

Please visit our website www.theiia.org/inlandempire to learn more about upcoming IIA conferences.

Finally, it has been a pleasure to serve as Chapter President. I would like to especially thank Renee Robinson, Ryan Santacruz, and Melissa Bender for their time and hard work to keep our chapter going. Thank you as well to our Board of Governors and Officers for your support throughout the year. I look forward to serving the Chapter as Past President/Governor in the upcoming Chapter year!

Best Regards, Carmen Carmen McGowin-Paul, President, IIA Inland Empire Chapter #257

ISSUE HIGHLIGHTS: President’s Message ............................ 1 Save the Date! ...................................... 1 Int’l Internal Audit Awareness Month .... 2 New Members ...................................... 2

More information is available at www.theiia.org/inlandempire. To register, email us at iia_inlandempirechapter@yahoo.com!

IIARF Bookstore Spotlight .................... 2 Recent Certifications ............................ 3 CIA Learning System ............................ 3 Call for Volunteers ................................ 3

Annual Survey ...................................... 4 Newsletter & Website Submissions ...... 4 The Key to Credibility Is Specificity ...... 6 Chapter Board and Officers .................. 8

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As an internal audit professional, you play an important role in raising awareness and elevating the profession. Whether you are an active IIA member or new to internal auditing, there’s something you can do to raise awareness. For example, you can customize your email signature and social media accounts with the International Internal Audit Awareness Month digital icon (depicted at right). You can hold a lunch-and-learn in your workplace to dispel myths about internal auditing and explain the value that a well-resourced, independent internal audit function can provide. You can also distribute sweet treats or tokens to coworkers with an educational flier about the profession. Don’t let the opportunity pass to advocate the importance of internal auditing to your coworkers and other stakeholders. For additional ideas, sample programs, tips, and templates, download the free Building Awareness Toolkit from The IIA’s website.

IIARF Bookstore Spotlight COSO Internal Control - Integrated Framework: Turning Principles Into Positive Action + Framework: 2013 – BUNDLE – $170.00 member price (also available individually)

Your Guide to Understanding, Communicating, and Implementing the Update COSO Internal Control - Integrated Framework: Turning Principles Into Positive Action Authored by PwC under the direction of the COSO Board, the updated Framework is expected to help organizations design and implement internal control in light of many changes in business and operating environments since the issuance of the original Framework, broaden the application of internal control in addressing operations and reporting objectives, and clarify the requirements for determining what constitutes effective internal control. COSO - Internal Control – Integrated Framework: 2013

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Whether you can give a few minutes a week or several hours a month, we are in need of volunteers! We currently have several committee chair and leadership opportunities, including HOSPITALITY, and CORPORATE & ACADEMIC RELATIONS. Volunteering with our local chapter is a great way to meaningfully give back to the profession, share your unique skills and talents, and work with a committed team of volunteers dedicated to serving our members and increasing awareness of internal auditing. If you’d like more information about either of the vacancies or are interested in helping in some other capacity, please contact us at iia_inlandempirechapter@yahoo.com!

The IIA's CIA Learning System is a comprehensive training course designed to provide chapters, members, and the audit community of professionals with information and tools to master the global CIA exam syllabus. This premier quality program is aligned with the International Professional Practices Framework (IPPF) to ensure you stay current with the global internal auditing profession and are ready for the CIA exam. It combines printed text with online testing tools and online questions. Take advantage of the best prep materials out there by ordering yours today!

The CIA designation is the only globally accepted certification for internal auditors and remains the standard by which individuals demonstrate their competency and professionalism in the internal auditing field. Since the program’s launch in 1973, it has opened up countless doors of opportunity for practitioners around the world as it communicates their ability to serve as a key player in their organization’s success. Candidates leave the program enriched with educational experience, applicable knowledge, and business tools that can deliver a positive impact in any organization or business environment.

Earning the CIA designation is a valuable accomplishment and a professional advantage for auditors at all stages of their careers, including chief audit executives, audit managers, audit staff, risk management staff, and also students enrolled in an accounting or other business or financial degree program.

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DID YOU KNOW? The IIA Inland Empire Chapter will share relevant job openings, articles, events, and

ideas on our Website and in our Newsletters for FREE!

Whatever you have to share, we’re happy to help spread the word.

Contact iia_inlandempirechapter@yahoo.com with details for consideration!

Your response by May 16, 2014, makes it possible to schedule relevant, quality programs and seminars of interest to you and the rest of our chapter membership.

As a special incentive for your feedback to the Annual Survey, two randomly-selected respondents will win an IPOD NANO or a $50 VISA GIFT CARD! The drawing will be held at the chapter meeting on May 21, 2014, but you do not need to be present to win!

to complete the survey now!

Register NOW for our last chapter meeting of the year!

• Topic: COSO Update • Date/Time: Wednesday, May 21, 2014 from 11:30am until 1pm • Presenter: Mark Cousineau, Chief Internal Auditor, Riverside County Auditor-Controller • Location: Inland Regional Center Conference Center

1425 S. Waterman Avenue, San Bernardino, CA 92408 • Cost: $16 members/$19 non-members

Send your RSVP to iia_inlandempirechapter@yahoo.com!

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“It's the little details that are vital. Little things make big things happen.” —John Wooden The Idea: A lot has been said about details. “The devil’s in the details.” “Don’t sweat the small stuff.” “Retail is detail.” “Measure three times before you cut once.” Details are sometimes relegated to the domain of small minds and non-strategic thinkers. Not for me. Details are the currency of internal auditors who seek to be valued business partners. Trusted. Credible. The Execution: Flying at 30,000 feet is great for airplanes, but it doesn’t do a lot to enhance the reputation of internal auditors. We need to understand how things work as well as or better than our auditees in order to gain their trust and provide the insights we want to be known for. Don’t just prepare a process narrative; develop a flow chart — to at least a midlevel — “so that you can easily see the flow of information and materials, branches in the process, opportunities for infinite loops, the number of process steps, inter-departmental operations, and more,” as described in this article by Nicholas Hebb. There is so much information available to internal auditors, whether from peer networking, online research, old-fashioned books and reference manuals, or conversations with subject-matter experts — use these to create your risk assessments and work programs. Case in point: My company is upgrading its enterprise resource planning system. I sit on the steering committee to advise and evaluate on project and program risks. I’ve never been part of an Oracle R12 technical upgrade, so I went online to enhance my understanding of what this actually entails. I found the Oracle R12 implementation guide — quite a hefty tome when printed out — and read it. Wrote notes in the margin for follow up. Highlighted key steps to validate data post-upgrade. The questions I was able to ask the program manager about our implementation plan knocked his socks off. He was a bit amazed I’d gone to those lengths and depths to really get into the … you know. Boom!: credibility. I like to share audit risk assessments and testing approaches with auditees to:

1. Verify we correctly understand their process. 2. Get their sign off that we’ve identified the control activities they will be evaluated against.

Generic audit programs and risk assessments are an invitation to death by a thousand questions. If you’ve done the hard work up front to get into the details, to really know how things work, and document meaningful [SPECIFIC] risks and controls, data interfaces, and configurations, it is very difficult for your work to be second guessed. And that feels pretty great. You’re on the road to credibility.

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President 1st Vice President 2nd Vice President Carmen McGowin-Paul Renee Robinson Ryan Santacruz

Secretary Treasurer Sapna Nangia Rene Casillas

Board of Governors Michael Valinotti, Meihua Koo, Shawn Moore, Samuel Gibbs, Mark Cousineau, Percy Veloro, Michael Alexander, Melissa Bender

CAP Administration Audit Certification Melissa Bender Chad Burkitt Mark Cousineau & Michael Alexander

Hospitality Publicity Acad. & Corp. Relations Renee Robinson Jerry Grau & Thomas Flores VACANT

Membership Website/Newsletter Programs/Seminars Rene Casillas & Percy Veloro Ryan Santacruz Melissa Bender & Carmen McGowin-Paul

Inland Empire Chapter members receive 20% off on all CIA study materials, as well as Gleim CPE (including new ethics course). Contact Melissa Leonard at melissa.leonard@gleim.com or call 1-800-874-5346 x 131 to take advantage of this offer or contact [Chapter contact's name and email/phone] for more details. Visit gleim.com/cia for more information on the CIA Exam or how Gleim can help you pass.

For The Latest Opportunities, Visit the IIA’s Career Center The IIA’s Career Center is a valuable tool available to both members and non-members alike. The resource, which connects job seekers with positions within the internal audit field, is available on the IIA’s website and is provided as a no-cost service to individuals seeking employment. IIA members may post a resume online, which can be viewed by direct employers and agencies. The IIA Career Center is a great source for leads for entry-level and experienced professionals.