carlos leon resume 1

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CARLOS FERNANDO LEON 701 Flamingo Court Friendswood, Texas 77546 Tel. 832-895-0064 Cel. 832-741-7321 e-mail:[email protected] OBJECTIVE Oversight of the Houston-based traffic, customer service and sales divisions in Houston and New Orleans. Develop of sales actions and strategies for all import/export trade lanes within the Gulf area. Market share analysis and keep up with changes within the trade in all commercial levels. Fully aware of statistics within the trade and reports to Seaboard Marine headquarters. Occasional traveling to meet with main customers among the countries that support our trade lane. SUMMARY OF QUALIFICATIONS More than 18 years at sales for the maritime full container load and break bulk industry with base in the Houston , Texas. Wide experience in obtaining new accounts and closing of long term contract deals. Established and sustained a wide-range contacts within commercial major importers/exporters, fresh products, commercial, textile and medical supplies. Consistently meet or exceed sales goals by the managing Sales Dept., Traffic and Documentation at our Houston office base. Excellent written and oral communication and interpersonal skills, with the ability to negotiate successful interaction with clients from diverse ages, professions and socio- economic levels. Consistently provide superior customer service, focused on establishing trust with clientele and promoting repeat business. Spanish as native language SKILLS AND ACCOMPLISHMENTS Sales & Logistics Develop and maintain customer & trade-lane specific business plan, and manage sales staff in order to achieve/exceed weekly production quotas for region. Pre-plan & manage sales territories ensuring that an average 8 sales and/or joint calls per week are made excluding holiday & vacations and management meetings. Work with District Sales Manager and sales staff to ensure that the national sales standards of performance are met by sales team. Utilize travel & customer entertainment budget to augment customer relationships & business plan achievement. Ensure that sales staff are utilizing and managing within their respective budgets. Successfully handle all aspects of Seaboard Marine customer service program, including contacts with top executives and related staff from many major importing/exporting companies, USA and Latin America. Provide shippers and consignees with the necessary tools to perform their shipments Examine operational transportation procedures along with customers and company personnel in order to maximize work as a team effort

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CARLOS FERNANDO LEON 701 Flamingo Court

Friendswood, Texas 77546 Tel. 832-895-0064 Cel. 832-741-7321

e-mail:[email protected]

OBJECTIVE Oversight of the Houston-based traffic, customer service and sales divisions in Houston and New Orleans. Develop of sales actions and strategies for all import/export trade lanes within the Gulf area. Market share analysis and keep up with changes within the trade in all commercial levels. Fully aware of statistics within the trade and reports to Seaboard Marine headquarters. Occasional traveling to meet with main customers among the countries that support our trade lane.

SUMMARY OF QUALIFICATIONS

More than 18 years at sales for the maritime full container load and break bulk industry with base in the Houston , Texas.

Wide experience in obtaining new accounts and closing of long term contract deals. Established and sustained a wide-range contacts within commercial major

importers/exporters, fresh products, commercial, textile and medical supplies. Consistently meet or exceed sales goals by the managing Sales Dept., Traffic and

Documentation at our Houston office base. Excellent written and oral communication and interpersonal skills, with the ability to

negotiate successful interaction with clients from diverse ages, professions and socio-economic levels.

Consistently provide superior customer service, focused on establishing trust with clientele and promoting repeat business.

Spanish as native language

SKILLS AND ACCOMPLISHMENTS

Sales & Logistics

Develop and maintain customer & trade-lane specific business plan, and manage sales staff in order to achieve/exceed weekly production quotas for region.

Pre-plan & manage sales territories ensuring that an average 8 sales and/or joint calls per week are made excluding holiday & vacations and management meetings.

Work with District Sales Manager and sales staff to ensure that the national sales standards of performance are met by sales team.

Utilize travel & customer entertainment budget to augment customer relationships & business plan achievement.

Ensure that sales staff are utilizing and managing within their respective budgets.

Successfully handle all aspects of Seaboard Marine customer service program, including contacts with top executives and related staff from many major importing/exporting companies, USA and Latin America.

Provide shippers and consignees with the necessary tools to perform their shipments

Examine operational transportation procedures along with customers and company personnel in order to maximize work as a team effort

Market share analysis and internal statistics reports to upper management and Seaboard Marine headquarters in Miami and Houston to ensure that active customers that are moving volumes greater than 100 TEUS per year are known & called on within each sales territory.

Supervision on performance of sales staff, traffic and documentation, with some insights on our operations team

Managing of Microsoft Windows software, statistics reports, logistics sketching and cost analysis

Manage team to ensure timely response to all emails, memos or other requests for information within agreed upon standards which are as follows:

Acknowledge & provide follow up to all urgent emails or voice mail messages within 24 hours.

Acknowledge & provide follow up to all normal emails or non-urgent voice mail messages within 24 hours.

Acknowledge sales leads within 2 days with sales follow up occurring within 5 working days.

Manage (region) sales & sales activities and take necessary corrective and disciplinary actions I a timely manner to ensure performance and productions are met.

Hold weekly sales meetings with District Sales manager and sales associates.

Business Development

Constantly meet with top clients on sales calls, business lunch and dinners

Attended regularly to Seaboard Marine meetings to discuss new rules within the trade

Worked closely with perishable and non perishable item producers in order to set guidelines with new FDA / USDA / CUSTOMS environment as an effect of 9/11

Attended various seminars to develop Break Bulk, Fresh Produce and 807/9802 Trade within the Central America region

Develop new trades and services such as: Central America, Colombia, Mexico, Jamaica and Trinidad and Tobago

EMPLOYMENT HISTORY

Seaboard Marine, LTD. Houston, Texas 2013-Current

Senior Manager – U.S. Gulf Services Enhance staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members.

Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options with Sales Manager.

Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities and service improvements within service. Traveling among countries serve from our Houston base, concentrated in Central America.

Prepares reports by collecting, analyzing, and summarizing information for Executive Office-Miami Headquarter and Houston VP.

Promote team work and provide immediate reporting managers with correct tools to perform their duties. Plan, organize, direct and control the work activities of the team members in order to provide prompt and efficient services to internal and external customers.

Pricing control for service scope assigned to Houston office, with direct decision on critical aspects of the business for mentioned office

Direct contact with VP of Operations and Headquarters of most critical aspects of service operations in Houston, providing and filtering information in between customers, Sales Staff and Traffic Staff for our port team.

Regularly traveling within the region to sustain direct contact with important customers and promote new business

Seaboard Marine, LTD. Houston, Texas 2012-2013 Senior Sales Executive Oversee major importers/exporters accounts in Houston, Texas. Customer Service, system history recording, special quotes,, service contracts and general follow up with assigned customer base. Troubleshooting when needed and constant communication with overseas offices in order to lock business and get cargo moving.

Seaboard Marine, LTD. (SEADOM) 2009 - 2012 Sales Manager Developing of sales actions and strategies for all import/export trade lanes within the Dominican Republic. Supervision of sales staff among two offices nationwide, creating new evaluation methods and promoting empowerment among sales staff. Market share analysis and keep up with changes within the trade in all commercial levels. Fully aware of statistics within the trade and reports to Seaboard Marine headquarters. Occasional traveling to meet with main shippers among the countries that support our trade lane. Coordination and planning of sales events in order to promote our service. Budget for annual promotional events.

Seaboard Marine, LTD. (SEADOM) 2006 - 2009

Assistant Sales Manager In charge of developments for Trinidad & Tobago, Mexico and Jamaica trades, developing sales actions and strategies on those trades. Contract guidelines and supervision with sales executives. Monitor and update of company’s local customers data within the system data base. Assist sales manager in all functions, focusing on the performance of the outside sales force. Supervision of Sales Dept. staff. Oversee major importers/exporters accounts in the maritime business, trading merchandise in between the U.S. and the Dominican Rep. and other major trades in the area.

Seaboard Marine, LTD. (SEADOM) 2002 - 2006 Senior Sales Executive Oversee major importers/exporters accounts in the maritime business,trading merchandise in between the U.S. and the Dominican Rep. and other major trades in the area Seaboard Marine, LTD. (SEADOM), Santo Domingo 1996 – 2002 807 Sales Executive Effectively supervise 807 accounts in the Dominican Free Zone Trade

Codetel (Verizon), Santo Domingo 1994 -1996 Phone Operator Provide customers with phone number information Security Limousine, Inc., New York, N.Y. Sales Executive – Limousine Operator

Security Limousine, Inc., New York, N.Y. 1989 - 1993 Sales Executive – Limousine Operator Pursue and oversee major transportation accounts within the Tri-State area. Limousine Operator (Owner) American Business Machine, Santo Domingo 1987 - 1989 Sales Executive Development of the computer sales department with a sales quota to be meet monthly

Radio Shack Corp., San Diego, California 1987 - 1987 Sales Executive Part time job on one of Radio Shacks stores focus on computer selling

EDUCATION

Marketing Bachelor Degree, Universidad APEC, Santo Domingo, 2001

Sales Empowerment Course Hamilton Jones Institute, Santo Domingo, 1996

Marketing Fundaments Codetel, Santo Domingo, 1994

Basic Sales Technics Codetel, Santo Domingo, 1994

Computer Technology Associative Degree Coleman College, La Mesa, California E. U. A., 1987

English as a Second Language College of The Mainland, Texas City, Texas E.U.A., 1986

High School Diploma Colegio Aurora Tavarez Belliard, Santo Domingo, 1984

COMPUTER SKILLS Microsoft Word/Excel/Power Point/Outlook/Windows Vista/XP/2000/98/95

REFERENCES: UPON REQUEST