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Specialty\G-Series_GMDSVXR-7306 Meat_Seafood_Areco Nebulization System_Case Cleaning Guide 20-84857.pub 888 E. Porter Road Muskegon, MI 49441 Phone: 231.798.8888 Fax: 231.798.4960 www.structuralconcepts.com Applicable To Models GMDSV8R.7306, GMDSV12R.7306 and Similarly Designed Units > Meat and Seafood Cases > Remote Cases Only > Vertical Glass - Raisable At Front With Rear Hinges > Rear Flip-Down Sanalite® Cutting Board > Atmosphere® Nebulization Cool Vapor System CAREFULLY FOLLOW THESE INSTRUCTIONS Model GMDSVXR.7306 Cleaning and Troubleshooting Guide G-SERIES P/N 20-84857 Model GMDSV8R.7306 Shown Above (Your Case May Slightly Differ) Note: This Is A General Cleaning Guide Provided For Merchandisers With The Atmosphere® ODV7 Nebulization Cool Vapor System. For More Extensive Cleaning/Maintenance Information On The Atmosphere® System, Contact Your Service Provider Or Facilities Manager. Internal Note: This Cleaning Guide Must Maintain Parity With Meat & Seafood Case Operating Manual P/N 20-85829. Rev E Date: 9.18.2018

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Page 1: CAREFULLY FOLLOW THESE INSTRUCTIONS SERIES · Model GMDSVXR.7306 Cleaning G-SERIES and Troubleshooting Guide P/N 20-84857 Model GMDSV8R.7306 Shown Above (Your Case May Slightly Differ)

Specialty\G-Series_GMDSVXR-7306 Meat_Seafood_Areco Nebulization System_Case Cleaning Guide 20-84857.pub

888 E. Porter Road ∙ Muskegon, MI 49441 Phone: 231.798.8888 Fax: 231.798.4960 www.structuralconcepts.com

Applicable To Models GMDSV8R.7306, GMDSV12R.7306 and Similarly Designed Units > Meat and Seafood Cases > Remote Cases Only > Vertical Glass - Raisable At Front With Rear Hinges > Rear Flip-Down Sanalite® Cutting Board > Atmosphere® Nebulization Cool Vapor System

CAREFULLY FOLLOW THESE INSTRUCTIONS

Model GMDSVXR.7306 Cleaning and Troubleshooting Guide G-SERIES

P/N 20-84857

Model GMDSV8R.7306 Shown Above (Your Case May Slightly Differ)

Note: This Is A General Cleaning Guide Provided For Merchandisers With The Atmosphere® ODV7 Nebulization Cool Vapor System. For More

Extensive Cleaning/Maintenance Information On The Atmosphere® System, Contact Your Service Provider Or Facilities Manager.

Internal Note: This Cleaning Guide Must Maintain Parity With Meat & Seafood Case

Operating Manual P/N 20-85829.

Rev E Date: 9.18.2018

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TABLE OF CONTENTS

TABLE OF CONTENTS …...………………………………………………………………………….………... OVERVIEW: PURPOSE / FREQUENCY / CLEANING TOOLS / CHEMICALS GUIDELINES DAILY CLEANING SECTION: TO BE PERFORMED BY STORE PERSONNEL ….…………... DAILY CLEANING INSTRUCTIONS: DECKS, GLASS, MIRRORS, END PANELS, REAR FLIP DOWN CUTTING BOARD, ETC ………………………………………………………. WEEKLY CLEANING SECTION: TO BE PERFORMED BY STORE PERSONNEL ..…….….. WEEKLY CLEANING INSTRUCTIONS: EXTENDED MANUAL DEFROST / DIFFUSER BARS .………………………………………………………………………………………….... WEEKLY CLEANING INSTRUCTIONS, CONTINUED: ILLUSTRATIONS OF ATMOSPHERE® DIFFUSER BAR ASSEMBLY ………………………..…………………. WEEKLY CLEANING INSTRUCTIONS, CONTINUED: TUB AND DRAIN AREA ……………. QUARTERLY MAINTENANCE SECTION: TO BE PERFORMED BY THIRD PARTY SERVICE PROVIDERS ONLY …………………....…………………………………………. TROUBLESHOOTING: TO BE PERFORMED BY STORE PERSONNEL (UNLESS NOTED OTHERWISE) ...………………………………………………………………………………… SCC TECHNICAL SERVICE CONTACT INFORMATION & WARRANTY INFORMATION ….

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CLEANING OVERVIEW: PURPOSE / FREQUENCY / CLEANING TOOLS / CHEMICALS

Cleaning Overview:

1. Purpose: To ensure that these Structural Concepts meat and seafood merchandisers are properly cleaned while safety standards and best practices are adhered to.

2. Frequency:

Daily / Weekly / Quarterly (as directed herein) 3. Tools/Components Required For Cleaning:

Sink Cleaning solutions that include the following: > General Cleaning Detergent: To clean decks, sides & front of case. > Delimer: Ecolab® Delimer EL60 or equivalent (to remove lime and/or other mineral deposits that may accumulate). > Disinfectant: Ecolab® Tresolin or equivalent (to disinfect and destroy harmful bacteria). > Degreaser: Ecolab® P3-Alcodes or equivalent (to cut grease that may build up on components). Sponge Clean cloth Household or commercial glass cleaner General nylon bristle brush Pipe brushes for cleaning inside diffuser bars, end caps and couplers.

One brush must be at least 24” long (for cleaning 48” long diffuser bars). Second brush must be approximately 4” long (for cleaning end caps and couplers).

4. Chemicals/Solutions Guidelines:

Follow manufacturer’s directions for use of (and dilution of) cleaning chemicals. Misuse of cleaning chemicals can result in personal injury or damage to equipment.

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DAILY CLEANING SECTION: TO BE PERFORMED BY STORE PERSONNEL

DAILY CLEANING SECTION:

TO BE PERFORMED

BY STORE PERSONNEL

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DAILY CLEANING: DECKS, GLASS, MIRRORS, END PANELS, SANALITE CUTTING BOARD

DAILY CLEANING INSTRUCTIONS

Decks: Place all product in storage containers and store in cooler before beginning process. Wipe off decks with moist cloth dipped in mild soap and water solution or approved anti-bacterial

solution. For hardened residue, remove decks from case, allow to remain submerged in warm soapy water for

at least 10 minutes. Use soft-bristled brush to remove residue. After decks are clean, rinse with warm, clean water. Dry with non-abrasive cloth or paper towel.

Return decks to case. Return product to case.

All Glass / Mirrors: Clean side glass, front glass and mirrors with household or commercial glass cleaner. Clean out door track with moist cloth.

End Panels, Front Panel, Scale Stand (If Present), Toe-Kick, Rear Air Discharge Grille, Etc.: Wipe off all surfaces with warm water and mild soap solution and non-abrasive cloth.

Rear Flip-Down, Sanalite Cutting Board: Clean with warm, soapy water with general cleaning detergent or disinfectant. Rinse and wipe dry. Should surface become irreparably marred, board may be replaced.

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WEEKLY CLEANING SECTION: TO BE PERFORMED BY STORE PERSONNEL

WEEKLY CLEANING SECTION:

TO BE PERFORMED

BY STORE PERSONNEL

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WEEKLY CLEANING INSTRUCTIONS: EXTENDED MANUAL DEFROST / DIFFUSER BARS

Important! Place all product in storage containers and store in department’s cooler before beginning weekly cleaning.

WEEKLY CLEANING INSTRUCTIONS

Extended Manual Defrost:

Place all product in storage containers and store in department’s cooler before beginning process.

To prevent ice buildup, case must be placed in extended manual defrost until all ice that may have built up in evaporator coils has thawed. This may take several hours.

If uncertain of proper extended manual defrost procedure, see your temperature controller’s instruction guide OR contact your service provider or facilities manager.

Atmosphere® Nebulization Cool Vapor System Diffuser Bar Disassembly, Cleaning and Reassembly:

See next page for corresponding illustrations.

Place all product in storage containers and store in department’s coolers before beginning process.

Toggle off Nebulization Power Button to shut down nebulization system (shown at right).

Disconnect diffuser bar assembly by following these steps: 1. Left diffuser bar end cap: Loosen coupler screws. Grasp front-left diffuser bar end cap. Pull toward end panel until end cap is freed from coupler. Couplers may remain attached to bracketry. 2. Left 48” diffuser bar: Grasp left 48” diffuser bar. Slide into left coupler until it is freed from left “T-Bar” coupler. Drop downward to free it from left “T-Bar” coupler (that it had been slid into). Slide outward from left coupler until removed. Couplers may remain attached to bracketry. 3. Right diffuser bar end cap: Repeat step #1 to remove end cap at right side of case. 4. Right 48” diffuser bar: Repeat step #2 to remove diffuser bar at right side of case. 5. Note: “T-Bar” will remain in place during this cleaning process. DO NOT ATTEMPT TO REMOVE! 6. Cleaning removed components: After all diffuser bar components have been removed, carefully and thoroughly clean all diffuser bar components by following these instructions:

All components must be washed by hand; not in a dishwasher.

Place diffuser bar components into sink/wash bay.

It is recommended that you alternate between at least two (2) of the following cleaning agents weekly.

Use the following types of cleaning agents to clean the diffuser bars and end caps: > De-limer: Ecolab® Delimer EL60 or equivalent (to remove lime and/or other mineral deposits that may accumulate). > Disinfectant: Ecolab® Tresolin or equivalent (to disinfect and destroy harmful bacteria). > Degreaser: Ecolab® P3-Alcodes or equivalent (to cut grease that may build up on components).

Submerge the diffuser bars and end caps in chosen cleaning agent for at least 15 minutes.

Use soft-bristled pipe brush (with proper length) to scrub INSIDE of diffuser bars and end caps.

Use sponge or soft-bristled brush to clean the OUTSIDE of diffuser bars and end caps, including the diffusion orifices (holes).

Thoroughly rinse diffuser bars and end caps with hot water.

After rinsing is completed, check that INSIDE and OUTSIDE of diffuser bars and end caps are clean, free from all residue. If not, repeat cleaning/rinsing process.

After all diffuser bars and end caps are thoroughly clean, wipe the outside of them with a cloth soaked in Ecolab® P3-Alcodes (or equivalent) grease cutting agent. Check that each piece is clean, with no traces of residue on inside, outside or in diffusion orifices (holes).

7. Reattach diffuser bar components to case in reverse order they were removed with diffuser bar’s vapor holes positioned at same angle as the “T-Bar’s” vapor holes. 8. Return product to case. 9. Carefully lower vertical glass. 10. Toggle the Nebulization Power Button back to the “ON” position.

Access Nebulization Power Button At Housing

Opening

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ILLUSTRATIONS: ATMOSPHERE® DIFFUSER BAR/END CAP ASSEMBLY ILLUSTRATIONS

Important! You MUST Position Both Diffuser Bar’s Vapor Holes At Same

Angle As “T-Bar’s” Vapor Holes

Left End Cap

Left Coupler

End Panel

Left 48” Diffuser Bar

Coupler Screws (Typ.)

Diffuser “T-Bar”

Left “T-Bar” Coupler

Coupler Screws (Typ.)

Right “T-Bar” Coupler

Right End Cap

Right Coupler

Right 48” Diffuser Bar

Coupler Screws (Typ.)

Coupler Screws (Typ.)

--- Nebulization Control Box ---

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WEEKLY CLEANING INSTRUCTIONS, CONTINUED: TUB AND DRAIN AREA

WEEKLY CLEANING INSTRUCTIONS, CONTINUED

Tub and Drain Area (To Be Performed By Authorized Store Personnel Only): Caution! Turn off power to unit before proceeding. Tub and drain area must be kept free of debris which could clog tub and drain. To access area,

remove the decks (case is illustration below with decks already removed). Use a bucket of warm (or hot) water with anti-bacterial soap, a sponge or soft-bristled brush to

remove residue in tub area (including drain, trough, fan blades, TXV and other components). After all components have been cleaned, use a hose to thoroughly rinse area. Use a clean towel or wet/dry vacuum on trough and drain to remove any remaining residue. After tub has been thoroughly cleaned and rinsed, return decks to case. Restore power to unit.

Important! Place all product in storage containers and store in department’s cooler before beginning weekly cleaning.

Evaporator Fan

TXV (Valve)

Evaporator Fan Trough

Refrigeration Lines

Drain

TXV (Valve) Coil Coil

Trough Drain Tub

Tub

Tub Refrigeration Lines

Refrigeration Lines Raceway

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QUARTERLY MAINTENANCE SECTION: PERFORMED BY 3RD PARTY SVC. PROVIDERS

QUARTERLY MAINTENANCE

SECTION: TO BE PERFORMED BY

THIRD PARTY SERVICE

PROVIDERS ONLY

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QUARTERLY MAINTENANCE SECTION: PERFORMED BY THIRD PARTY SVC. PROVIDERS

SCC Internal Note: Any revisions to this document must also be made to 20-85829 & 20-94739.

Type Detail 1st Quarter 2nd Quarter 3rd Quarter 4th Quarter

Checking

24V DC Equipment X X X X

Surroundings X X X X

Filtration X X X X

UV Filter X X X X

Reverse Osmosis X X X X

Equipment Functionality X X X X

Fog Generation X X X X

Error History X X X X

Relay X X X X

Unit Attachment X X X X

Water Pressure X X X X

Cable Tightening X X X X

Hoses X X X X

Cooling Fan X X X X

Diffuser Piping X X X X

Cleaning

Nebulizer Unit X X X X

Filtration System X X X X

Diffuser Piping X X X X

Fans & Guards X X X X

Valve X X X X

Replacing

Ceramics X X

Water Filters X X X X

UV Filters X

Reverse Osmosis X

IMPORTANT! THIS QUARTERLY CLEANING AND MAINTENANCE IS TO BE PERFORMED BY THIRD PARTY SERVICE PROVIDERS ONLY!

The following table represent the technician’s checklist for cleaning & maintenance as well as its frequency. A. Visual checks of the tubes’ interior and cleaning (if necessary) is to be performed for all applications. B. Filters are to be changed annually. C. During maintenance visits, the reverse osmosis unit’s integrity must be verified by trained technicians; its conductivity is to be measured with a TDS meter; its membrane must be changed annually.

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QUARTERLY MAINTENANCE SECTION: PERFORMED BY THIRD PARTY SVC. PROVIDERS

Remove Upright Cover After

Removing These Two (2) Screws

Removable Upright Cover

Coupler Screws (Typ.)

NOTE: QUARTERLY CLEANING TO BE PERFORMED BY THIRD PARTY SERVICE PROVIDERS ONLY

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QUARTERLY MAINTENANCE SECTION: PERFORMED BY THIRD PARTY SVC. PROVIDERS

FREQ. INSTRUCTIONS

Quarterly Atmosphere® Nebulization Cool Vapor System Rear Transfer Tubes): Caution! Turn off power to unit before proceeding. See illustration below. Follow Atmosphere® instructions on transfer tube cleaning to assure proper component

sanitation.

NOTE: QUARTERLY CLEANING TO BE PERFORMED BY THIRD PARTY SERVICE PROVIDERS ONLY

Transfer Tube From Atmosphere® Unit To Be Routed Into Merchandiser

Transfer Tube Routed Along Upright To

Connect To “T-Bar” Inside Merchandiser

Note: Illustration At Right Shown With Certain

Transparent Components For Illustrative Purposes Only

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TROUBLESHOOTING: TO BE PERFORMED BY STORE PERSONNEL (UNLESS NOTED OTHERWISE)

CONDITION TROUBLESHOOTING

Nebulization Control Box’s Yellow LED Light Is Blinking

>> If nebulization control box (shown below) is working properly, its yellow LED light will emit a steady light without blinking. >> If nebulization control box generator is faulty, its LED light will blink. >> Causes of blinking include: Power Card Error: 3 blinks followed by a 5 second pause Safety Error (draining, water temperature or heating cycle): 2 blinks

followed by a 5 seconds pause Float Error: 1 blink, followed by a 5 second pause

>> If nebulization control box yellow LED is blinking, contact your service provider or facilities manager.

An Audible ‘Beep’ Sound Is Emitted By Lamp Ballast

An audible ‘beep’ signals that the UV lamp ballast may be faulty. >> Contact your service provider or facilities manager.

Case Lights Not Working

Check that light switch has been flipped on.

Check bulbs for proper installation and connection.

Check for burned out bulbs.

Not Holding Temperature

If a large amount of warm product was added to the case, it will take time for the temperature to adjust. Unit needs product to be pre-chilled.

Temperature changes during defrost mode but will return to normal.

Check that case is not in sun or near a heat or air-conditioning vent.

If case is located near outside doors, temperature fluctuation can hinder unit’s ability to maintain temperature.

Check air return grilles for obstructions.

Nebulization Control Box

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TROUBLESHOOTING: TO BE PERFORMED BY STORE PERSONNEL (UNLESS NOTED OTHERWISE)

CONDITION TROUBLESHOOTING

Ice Is Forming on Evaporator Coils

Perform extended manual defrost weekly.

Product Is Drying Out

Trained Service Providers Only: Check the relative humidity in the store.

Water Is On The Floor

Trained Service Providers Only: Check that the drain trap is free of debris.

Check that drain pipe is properly routed to drain.

Trained Service Providers Only: Check store conditions. For NSF® Type 1 Conditions (most cases): ambient conditions are to be at 55%

max. humidity / 75 °F. For NSF® Type 2 Conditions: ambient conditions are to be at 55% maximum

humidity / 80 °F.

Fan Emits Excessive Noise

Trained Service Providers Only: Check that the case is aligned, level and plumb.

Trained Service Providers Only: Check evaporator fans for cleanliness.

Trained Service Providers Only: Unplug/power off fan motors. Check motor shaft for bearing wear.

Trained Service Providers Only: Check that fan motors are securely mounted in brackets.

Trained Service Providers Only: Verify that fan blades are securely mounted to fan motor.

Trained Service Providers Only: Check that nothing is preventing blade rotation.

Trained Service Providers Only: Check that the fan shroud is properly secured.

Fans Not Working Check that the case is properly powered.

Trained Service Providers Only: Check that fans are plugged in at the fan shroud.

Trained Service Providers Only: Check for foreign material obstructing fan performance.

Trained Service Providers Only: Check that fan blades freely rotate within fan shrouds.

Trained Service Providers Only: Check that power is going to fans.

Trained Service Providers Only: Check that fan wiring is connected on terminal blocks

Trained Service Providers Only: Check the circuit breaker box for tripped circuits.

System Not Operating

Trained Service Providers Only: Check that the utility power is on.

Trained Service Providers Only: Check the circuit breaker box for tripped circuits.

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SCC TECHNICAL SERVICE CONTACT INFORMATION & WARRANTY INFORMATION

SCC Warranty Revision H Date: 8.30.2017

LIMITED WARRANTY

All sales by Structural Concepts Corporation (SCC) are subject to the following limited warranty. “Goods” refers to the product or products being sold by SCC.

Warranty Scope: Warranty is for equipment sold in the United States, Canada, Mexico and Puerto Rico. Equipment sold elsewhere may carry modified warranty.

Warranty; Remedies; Limitations: The limit of liability of SCC toward the exchange cost of the original compressor motor (and/or any other components) is one year parts and labor. If any Goods are found to be of faulty material or workmanship within one year of the original F.O.B. unit shipment, SCC will, at its option (after inspection by an authorized representative), replace or pay the reasonable cost of replacement of the faulty Goods. If warranty claim is not made within this one year time period, SCC is not bound to warrant Goods. A motor-compressor (and/or any other components) replaced during the warranty shall not exceed manufacturer's current established wholesaler’s exchange price. If replacement motor-compressor (and/or other components) is available via storage facility, parts truck, etc., SCC mandates that readily accessible replacement components be used toward repair of Goods; in such instances, SCC will replace such equipment (at its own expense) after confirmation of its use/placement on defective unit. SCC shall not be charged an additional fee, up-charge or expense for such replacement Goods. If SCC is unable to repair or replace the defective Goods, SCC shall issue a credit to the Purchaser for full or partial purchase price, as SCC shall determine. The replacement or payment in the manner described above shall be the sole and exclusive remedy to Purchaser for a breach of this warranty. If any Goods are defective or fail to conform to this warranty, SCC will furnish instructions for their disposition. No Goods shall be returned to SCC without its prior consent.

SCC’s liability for any defect in the Goods shall not exceed the purchase price of the Goods. SCC SHALL HAVE NO LIABILITY TO PURCHASE FOR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, PROPERTY DAMAGE, LOST PROFITS, OR OTHER ECONOMIC INJURY DUE TO ANY DEFECT IN THE GOODS OR ANY BREACH OF SCC, SCC SHALL NOT BE LIABLE TO THE PURCHASER IN TORT FOR ANY NEGLIGENT DESIGN OR MANUFACTURE OF THE GOODS, OR FOR THE OMISSION OF ANY WARNING THEREFROM.

SCC shall have no obligation or liability under this warranty for claims arising from any other party’s (including Purchaser’s) negligence or misuse of the Goods or environmental conditions. This warranty does not apply to any claim or damage arising for or cause by improper storage, handling, installation, maintenance, or from fire, flood, accidents, structural defects, building settlement or movement, acts of God, or other causes beyond SCC’s control.

Except as expressly stated herein, SCC makes no warranty, express, implied, statutory or otherwise as to any parts or goods not manufactured by SCC. SCC shall warrant such parts or Goods only (I) against such defects, (II) for such periods of time, and (III) with such remedies, as are expressly warranted by the manufacturer of such parts of Goods. Notwithstanding the foregoing, any warranty with respect to such parts of Goods and any remedies available as a result of a breach thereof shall be subject to all of the procedures, limitations, and exclusions set forth herein.

THE WARRANTIES HEREIN ARE IN LIEU OF ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. IN PARTICULAR, SCC MAKES NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

No representative, agent or dealer of SCC has authority to modify, expand, or extend this Warranty, to waive any of the limitations or exclusions, or to make any different or additional warranties with respect to Goods.

Period of Limitations: No claim, suit or other proceeding may be brought by Purchaser for any breach of the foregoing warranty or this Agreement by SCC or in any way arising out of this Agreement or relating to the Goods after one year from the date of the breach. In the interpretation of this limitation on action for a breach by SCC, it is expressly agreed that there are no warranties of future performance of the goods that would extend that period of limitation herein contained for bringing an action.

Indemnifications: Purchaser agrees to indemnify, hold harmless, and defend SCC if so requested, from any and all liabilities, as defined herein, suffered, or incurred by SCC as a result of, or in connection with, any act, omission, or use of the Goods by Purchaser, its employees or customers, or any breach of this Agreement by Purchaser. Liabilities shall include all costs, claims, damages, judgments, and expenses (including reasonable attorney fees and costs).

Remedies of SCC: SCC’s rights and remedies shall be cumulative and may be exercised from time to time. In a proceeding or action relating to the breach of this Agreement by Purchaser, Purchaser shall reimburse SCC for reasonable costs and attorney’s fees incurred by SCC. No waiver by SCC of any breach of Purchaser shall be effective unless in writing nor operate as a waiver of any other breach of the same term thereafter. SCC shall not lose any right because it has not exercised it in the past.

Applicable Law. This Agreement is made in Michigan; it is governed by and interpreted according to Michigan law. Any lawsuit arising out of this Agreement or the Goods may be handled by a federal or state court whose district includes Muskegon County, Michigan, and Purchaser consents that such court shall have personal jurisdiction over Purchaser.

LED Lighting Components Within Lighting System: Retail: 5-year LED warranty from date of shipment. Foodservice: 2-year LED warranty from date of shipment. After one year, warranty does not include labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing, or handling of either defective part or replacement parts. The remedy of repair or provision of a replacement part without charge shall be the exclusive remedy for any warranty claim. The replacement LED and/or power supply assumes the unused portion of warranty remaining on unit(s). A 90-day warranty will apply for any LED sold as a service part. Warranty claim must include serial and model number of unit as well as date code on defective LED lighting component(s). Manufacturer may request return of defective part(s) at customer’s expense to initiate claim.

Glass Material: Glass (UV-bonded glass, glass sneeze guards, glass enclosures, glass held in place via posts, etc.) is only warranted to FIRST POINT OF DELIVERY.

Miscellaneous: If any provision of this Agreement is found to be invalid or unenforceable under any law, the provision shall be ineffective to that extent and for the duration of the illegality, but the remaining provisions shall be unaffected. Purchaser shall not assign any of its rights nor delegate any of this obligations under this Agreement without prior written of SCC. This Agreement shall be binding upon and inure to the benefit of SCC and Purchaser and each of their legal representatives, successors and assigns. SCC warrants its products to be free of defects in materials and workmanship under normal use and service for a period of one (1) year from the date of delivery.

This warranty is extended only to the original purchaser for use of the Goods. It does not cover normal wear parts such as plastic tongs, tong holders, tong cables, bag holders, or acrylic dividers.

General Conditions: All service labor and/or parts charges are subject to approval by SCC. Contact the Customer Service Department in writing or call 231-798-8888.

All claims must contain the following information: (1) model & serial code number of equipment; (2) the date and place of installation; (3) the name and address of the agency which performed the installation; (4) the date of the equipment failure; and (5) a complete description of the equipment failure and all circumstances relating to that failure.

Once the claim has been determined to be a true warranty claim by SCC’s Customer Service Department, the following procedure will be taken: (1) replacement parts will be sent at no charge from SCC on a freight prepaid basis; (2) reimbursement for service labor will be paid if the following conditions have been met - (a) prior approval of service agency was awarded from the Customer Service Department; and (b) an itemized statement of all labor charges incurred is received by the Customer Service Department. The cost of the service labor reimbursement will be based on straight time rates and reasonable time for the repair of the defect.

If problems occur with any compressor, notify SCC’s Customer Service Department immediately. Any attempt to repair or alter the unit without prior consent from the Customer Service Department will render any warranty claim null and void. This warranty and protection plan does not apply to any condensing unit or any part thereof which has been subject to accident, negligence, misuse, or abuse, or which has not been operated in accordance with the manufacturer’s recommendations or if the serial number of the unit has been altered, defaced, or removed.

One Year Limit of Liability: After SCC's one-year parts and labor warranty on the original F.O.B. unit has expired, SCC is not liable for either the equipment or labor costs of repairing or replacing the motor compressor, nor any other components that were included in the original F.O.B. unit.

TECH SERVICE/WARRANTY CONTACT INFO: 1 (800) 433-9490 / EXTENSION 1

DAYS/HOURS AVAILABLE: MONDAY - FRIDAY (CLOSED HOLIDAYS)

8:00 a.m. TO 5:00 p.m. EST

PLEASE HAVE THE FOLLOWING INFORMATION AVAILABLE BEFORE CONTACTING SCC:

SERIAL NO. / MODEL NO. / STORE NO. / STORE ADDRESS / DETAILS (PHOTOS, LEAK LOCATIONS, DAMAGE, STORE’S AMBIENT CONDITIONS, ETC.)