career progression and advancing at work january 2012

Career progression and advancing at work

by Toronto Training and HR

January 2012

Contents

3-4 Introduction to Toronto Training and HR5-6 Talking yourself up7-8 Ways to get noticed9-10 Making an impression11-12 Personal branding13-14 Say what you want15-16 Shining in the spotlight17-18 Building authenticity19-21 Sponsors and protégés22-23 Being a politician24-25 Internal job applications26-27 Give credit when it is due28-29 Appreciating your boss30-31 Competencies for strengthening resilience32-33 Development conversations to have with yourself34-37 Diversity and career progression38-39 Fixing broken relationships40-41 Beating gossip42-45 When is it appropriate to say no? 46-47 Handling horrible bosses48-49 Dealing with criticism50-51 Winning the game52-54 Skills for workforce 202055-56 Conclusion and questions

Introduction

Introduction to Toronto Training and HR

• Toronto Training and HR is a specialist training and human resources consultancy headed by Timothy Holden

• 10 years in banking• 10 years in training and human resources• Freelance practitioner since 2006• The core services provided by Toronto Training and HR

are:- Training event design- Training event delivery- Reducing costs- Saving time- Improving employee engagement &

morale- Services for job seekers

Talking yourself up

Be proud of yourself……but don’t exaggerateStop moaningKnow your stuffUse your contacts wellNetwork well and oftenWork on your imageTurn failures into learning experiencesSchmooze the bosses……but don’t forget your team

Talking yourself up

Ways to get noticed

Find your nicheBe a mentorDress the partLearn to learnRaise your profileJoin a committee or a taskforceOffer a helping handMake your boss’s life easierBecome an expertWave your own flag

Ways to get noticed

Making an impression

Come prepared following thorough researchIntroduce yourselfGreet with a firm handshakeEstablish common groundMaintain eye contactAsk questions……and listen to the answersKeep it briefRemember your business cardsSmile

Making an impression

Personal branding

Be authenticBe clearBe consistent

Personal branding

Say what you want

Conquer stage frightBeat the backlashSpell it outKeep it concisePerfect your tone and believe in your messageEmpathizeBe fairDangle the carrotPick your battles

Say what you want

Shining in the spotlight

Do your homeworkBuy timeDon’t make statements you can’t back upAsk questions backBe honestDon’t panic

Shining in the spotlight

Building authenticity

Reality checkBe a good role modelCommunicate effectivelyThink positivelyEmbrace changeDo the right thingOne for all and all for one

Building authenticity

Sponsors and protégés

SPONSORSAdvocate for your next promotionCall in favours for youExpand your perception of what you can doMake connections to senior leadersAdvise you on executive presence

Sponsors and protégés 1 of 2

PROTEGESCan be trustedContribute 100%Cover your backPromote your legacyAllow you to shape the next generation of leaders

Sponsors and protégés 2 of 2

Being a politician

Accept itBecome a chameleonFind the power brokersWeigh it upManage your reputationTackle dirty politiciansLook to your leadersKeep your motives positive

Being a politician

Internal job applications

The ball’s in your courtTell your bossBut not your colleaguesDo your homeworkRe-introduce yourselfBring ideasKeep it constructiveBe professionalIf you don’t succeed…

Internal job applications

Give credit when it is due

Market yourselfBe there Set objectivesOutwit saboteursBe visibleKeep on movingFind an allyGo globalKeep it coming

Give credit when it is due

Appreciating your boss

Catch your boss doing something that helped youA simple thank you goes a long wayNotice more!Help them to help you!Remember that bosses are people too

Appreciating your boss

Competencies for strengthening

resilience

DeterminationInteractionOrganizationProblem-solvingRelationshipsSelf-confidenceVision

Competencies for strengthening resilience

Development conversations to have

with yourself

Where do I see myself in five years? What are thepossible paths I might take?What do I need to learn to take the next step in my career path?How could mentoring help me?Am I ready for mentoring?What kind of mentoring do I need?How do I get started?

Development conversations to have with yourself

Diversity and career progression

Want to be valuedWant to feel valuedValue gap

Diversity and career progression 1 of 3

Proportion believing they will have to leave their current employer to progressLine manager supportSenior management treats all ethnic groups fairly


Appetite for fast-track training programsEmployees aged 26-44 with three promotionsWorkers paid under $15000 per yearDiscrimination because of ethnic originNumber of employees who describe themselves as ambitious


Fixing broken relationships

Know the causeMake amendsWatch your stepFind common groundBe adultsMake the first moveHang in thereKnow when to quit

Fixing broken relationships

Beating gossip

Polish your haloMake a pre-emptive strikeStop stirrersDistract themTurn the tideShare critical news earlyAsk the audienceKeep talkingRise above it

Beating gossip

When is it appropriate to say no?

When the timescale is unreasonableWhen the work is not yoursWhen the task has low priorityWhen you lack the knowledge/skills/resources to do it properlyWhen you feel under pressure

When is it appropriate to say no? 1 of 3

REFUSING A REQUEST (OR DEMAND)Start with a sensitive, empathetic statement that shows you understand the other person’s positionThen give a valid reason (not an excuse) for the ‘no’, don’t make up something lame that could potentially be challenged – just be as honest as you can


REFUSING A REQUEST (OR DEMAND)Finish by offering to explore some alternatives, so you’re clearly showing that you’re willing to help, but only on terms that are reasonable to you


Handling horrible bosses

CopingOutlivingWhistleblowingLeaving

Handling horrible bosses

Dealing with criticism

Ask for itKeep calm and quietReframe and clarifyPick your battlesSay thank youAsk critics for adviceSwitch on your filterBounce backLearn

Dealing with criticism

Winning the game

Front upGet over yourselfUnderstand the rulesDon’t be intimidatedGet some backingBuild a reputationLearn from setbacksNetworkWorry about yourself

Winning the game

Skills for workforce 2020

Sense-makingSocial intelligenceNovel and adaptive thinkingComputational thinkingCross-cultural competencyNew media literacy

Skills for workforce 2020 1 of 2

TransdisciplinarityDesign mind-setCognitive load managementVirtual collaboration

Skills for workforce 2020 2 of 2

Conclusion and questions

Conclusion and questions

SummaryVideosQuestions

career progression and advancing at work january 2012

Career

protgs page

introduction page

boss page

authenticity page

politician page

impression page

battles page

flag page