capabilities statement - fastly · capabilities statement through our managed it services, we...
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For over 50 years we have provided technology infrastructure, business solutions and support to state government and commercial organisations nationwide.
We are committed to technology advancement and partner with some of the world’s most innovative technology vendors. We’ve been improving practices, strengthening relationships and delivering a utility model to our clients that aligns technology expenditure with requirements.
Capabilities Statement
Our products and services
How can we help you reduce ICT complexity?
We can help you minimise ICT complexity and improve staff efficiency by providing a single-point solution for your business requirements.
Cloud
SecurityProfessional Services
Networks Data Centre
Managed IT
CITEC
We can provide trusted advisory services for your challenging ICT requirements. Utilising our professional services gives you access to specialist ICT resources to help accelerate your deployment of network, data centre and cloud solutions.
We are well equipped to help with the difficulties of replacing legacy systems, virtualising servers or migrating to the cloud, all of which can require lengthy projects and be a drain on precious resources.
Our geographically diverse, purpose built data centres feature enterprise-class infrastructure with the security and resiliency to safeguard your valuable data. Our dedicated experts operate in line with legislative requirements, industry standards and best practice methods to provide quality solutions and meet mission critical data centre requirements.
We offer a wide range of data centre services; from the housing of ICT equipment under a co-location arrangement, through to fully managed services including networks, cloud and data storage.
Data Centre Services
Data Centre Network Services
Cloud Services
Managed IT Services
Data Storage
Backup as a Service
Our security services ensure data is protected by trusted security solutions both on-premises and in the cloud. In collaboration with the Queensland Government Chief Information Office (QGCIO), our cyber-security services make use of an aggregated government internet and private fibre networks to provide visibility and intelligence from a large volume of traffic. Our expert security solutions enable the clean, secure delivery of network traffic with the invaluable protection that comes with stringent Queensland Government security policies.
QGN Cyber Security
Denial of Service Protection
DNS Hosting and Blocking
QG Internet Gatway Monitoring
Intrusion detection and Prevention systems
Managed Firewall
Web Application Firewalls
Operational Intelligence, Logging and Reporting
Authentication and Remote Access
SSL Certificates
Professional Services
Security
Data Centre
Architecture Services
Cloud Readiness
Security Architecture Assessment
Network Optimisation Assessment
Implementation and Integration Services
Backup as a Service
Capabilities Statement
Through our Managed IT services, we become an extension of your IT department, allowing you to scale, achieve greater flexibility, and focus on your core organisational objectives.
We offer a single-point managed IT solution with full service capabilities across server, operating system, network, database and application servers.
Cloud Management
Operating System Management
Server Management
Mainframe Hosting
Database Management
Network Management
SAP Basis
Managed IT
QCloud enables you to expand and contract your IT infrastructure on demand, eliminating the need to purchase excess capacity and effectively reducing both operating costs and capital expenditure.
Our secure hosted QCloud platform delivers compute capacity, data storage and network capabilities that have been specifically designed for the broad requirements of government, whilst our self-service web interface ensures that agencies are able to exert a high degree of control over their cloud services.
Available in three different delivery options, QCloud resides in Queensland Government managed data centres, ensuring high availability, low latency, rigid security, perpetual data-sovereignty and Brisbane-based cloud specialists for support.
QCloud
Our Queensland Government Network connects all agencies to Queensland Government data centres, Govnet, several cloud providers and the internet. With near limitless bandwidth, this critical service delivers high capacity, carrier grade Ethernet services for multipoint communication and enables end-to-end business continuity failover within milliseconds. By sharing connections in this way, government agencies can avoid the cost and inefficiencies of duplicated services.
QGN Ethernet
QGN Data Centre Network Services
QGN Cloud Connect
Queensland Government Internet
Denial of Service Protection
Network Management
Networks
QCloud OnDemand
QCloud Committed
QCloud Dedicated
QCloud Data Storage
QGN Cloud Connect
CITEC
Our infrastructure
18,116network devices
2,018servers
2800kWdata centre power
1.8petabytes of data
CITEC is currently managing
Single point of contact with highly available, 24/7 support delivered by staff in Brisbane
Single-point, fully managed data centre, cloud, managed IT and connectivity services
Flexible, scalable solutions
Government managed data centre, cloud and connectivity infrastructure
All infrastructure hosted within Australia
Government expertise
Our key strengths