canon ir3225 trouble error codes
TRANSCRIPT
7/26/2019 Canon IR3225 Trouble Error Codes
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Canon iR3225 Trouble Error Codes List page 1 (from 16)
Code Description Remedy
E000-0001
The temperature of the fixingassembly is abnormally high.While startup control is under way, thereading of the main thermistor is lessthan 30 deg C continuously for 200msec or more 1 sec after the start ofpower supply. While startup control isunder way, the reading of the mainthermistor is less than 70 deg Ccontinuously for 200 msec or more 2sec after the start of power supply.While startup control is under way, thereading of the main thermistor is lessthan 120 deg C continuously for 200msec 6 sec after the start of powersupply. The startup control does notend 30 sec after the start of powersupply.
Reset the condition in service mode: COPIER>FUNCTION>CLEAR>ERR.Replace the main thermistor. Replacethe DC controller PCB.
E001-0000
The temperature of the fixingassembly is abnormally high.The reading of the main thermistor is250 deg C or more continuously for200 msec.
Reset the condition in service mode: COPIER>FUNCTION>CLEAR>ERR.Replace the main thermistor. Replacethe DC controller PCB.
E001-0001
The temperature of the fixingassembly is abnormally high.The hardware circuit detectsoverheating of the main or subthermistor for 200 msec
Reset the condition in service mode: COPIER>FUNCTION>CLEAR>ERR.Replace the DC controller PCB.
E001-0002
The temperature of the fixingassembly is abnormally high.The reading of the sub thermistor is295 deg C or more continuously for200 msec.
Reset the condition in service mode: COPIER>FUNCTION>CLEAR>ERR.Replace the sub thermistor. Replace theDC controller PCB.
E002-0000
The rise in temperature of the fixingassembly is faulty.While startup control is under way, thereading of the main thermistor is lessthan 115 deg C continuously for 400msec 1.3 sec after it has indicated 100deg C. While startup control is underway, the reading of the main
Reset the condition in service mode: COPIER>FUNCTION>CLEAR>ERR.Replace the main thermistor. Replacethe DC controller PCB.
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thermistor is less than 150 deg Ccontinuously for 400 msec 1.3 secafter it has indicated 140 deg C.
E003-0000
The fixing temperature is too low aftera standby state.While regular temperature control isunder way, the reading of the mainthermistor is less than 140 deg Ccontinuously for 400 msec or more
Reset the condition in service mode: COPIER>FUNCTION>CLEAR>ERR.Replace the main thermistor. Replacethe DC controller PCB.
E004-0000
Failure in main/sub thermistorWhen disconnection is detected withconnector of the main/sub thermistorfor 30 sec continuously while DCcontroller is working.
Clear the error in Service Mode: COPIER > FUNCTION > CLEAR > ERR.Replace the main thermistor (film unit).Replace DC controller PCB.
E007-0000
The rotation of the fixing film is faulty.
While the fixing motor is rotating, themarker signal is not detected for 6 secwith the reading of the main thermistorindicating 100 deg C or more.
Reset the condition in service mode: COPIER>FUNCTION>CLEAR>ERR.Replace the main thermistor. Replacethe DC controller PCB.
E010-0001
The rotation of the main motor isfaulty.Detection is executed every 100 msecafter the start of motor rotation;however, the drive detection signal isabsent for 2 sec.
Replace the main motor. Replace the DCcontroller PCB.
E010-0002
The rotation of the main motor isfaulty.During motor rotation, detection isexecuted every 100 msec; however,the drive signal is absent 5 times insequence.
Replace the main motor. Replace the DCcontroller PCB.
E014-0001
The rotation of the fixing motor isfaulty.Detection is executed every 100 msecafter the start of motor rotation;however, the drive detection signal isabsent for 2 sec.
Replace the fixing motor. Replace theDC controller PCB.
E014-0002
The rotation of the fixing motor isfaulty.During motor rotation, detection isexecuted every 100 msec; however,the drive signal is absent 5 times insequence.
Replace the fixing motor. Replace theDC controller PCB.
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E019-0000
The waste toner case is full, or thewaste toner case full sensor is faulty.When the waste toner case isidentified as being full for 2000 printscontinuously, an alert is issued;
thereafter, the case is identified asbeing full continuously for 100 prints.
Replace the waste toner sensor.Replace the DC controller PCB.
E020-0000
The path between the sub hopper andthe developing assembly is cloggedwith tonerThe developing assembly tonersensor detects the absence of toner,while the sub hopper toner sensordetects the presence of toner. Withthe developing clutch turned on, thehopper feedscrew motor is rotated for
1 sec intermittently 194 times; still, thedeveloping assembly toner sensordoes not detect the presence of toner
Replace the developing assembly tonersensor. Replace the sub hopper tonersensor. Replace the DC control PCB
E024-0000
The developing assembly connector isdisconnected/Disconnection of Tonersensor.The connection detection signal isabsent continuously for 100 msec
Replace the developing assembly tonersensor. Connect the connector. Replacethe DC controller PCB.
Code Description Remedy
E024-0001
The developing assembly connector isdisconnected/Disconnection of Toner sensor.Disconnection of the wire used for detecting theconnection of the toner level sensor is found. When thedisconnection of the wire used for detecting the connectionof the toner level sensor has been detected for 7.5 minwithout interruption (12.5 min in the manual /envelopcassette feeding). When the disconnection of the wireused for detecting the connection of the toner level sensor
has been detected for 12.5 min without interruption.-iR 3225When the disconnection of the wire used for detecting theconnection of the toner level sensor has been detected for7.5 min without interruption (12.5 min in the manual/envelop cassette feeding).-iR 3245/3235/3230When the disconnection of the wire used for detecting the
Correct the cable.Replace the sensor.
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connection of the toner level sensor has been detected for12.5 min without interruption.
E025-
0000
The hopper motor or the bottle motor is faulty.The sub hopper toner sensor connection detection signalis absent for 100 msec 10 times in sequence.
Replace the subhopper tonersensor. Connect theconnector. Replacethe detection PCB.
E025-0001
The hopper motor or the bottle motor is faulty.While the hopper motor is rotating, the motor error locksignal is detected continuously 4 times every 56 msec. Or,while the bottle motor is rotating, the motor error locksignal is detected 22 times in sequence every 10 msec.
Replace the hoppermotor. Replace thebottle motor.Replace the DCcontroller PCB.
E032-
0001
The NE controller counter malfunctions.
An open circuit is detected for the count pulse signal.
Turn off the mainpower, and checkthe cable for an
open circuit; then,turn the main powerback on.
E064-0001
The voltage of the power supply is faulty (high-voltageerror).The value read from the EEPORM is outside a specificrange.
Turn off and thenback on the mainpower. Replace theEEPROM.
E064-
0002
The voltage of the power supply is faulty (high-voltageerror).While output is being generated, the AD value of the
primary DC voltage is 230 (DEC) or more for 100 msec 2times in sequence. (However, after output, it is notdetected for 100 msec.)
Replace the high-voltage power
supply. Replace theDC controller PCB.
E064-0003
The voltage of the power supply is faulty (high-voltageerror).While output is being generated, the AD value of thedeveloping DC voltage is 224 (DEC) or more for 10 msec2 times in sequence. (However, after output, it is notdetected for 100 msec.)
Replace the high-voltage powersupply. Replace theDC controller PCB.
E064-0004
The voltage of the power supply is faulty (high-voltage
error).While output is being generated, the AD value of thetransfer output current is 205 (DEC) or more for 100 msec2 times in sequence. (However, after output, it is notdetected for 100 msec.)
Replace the high-voltage powersupply. Replace thecontroller PCB.
E064-0005
The voltage of the power supply is faulty (high-voltageerror).
Replace the high-voltage power
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While output is being generated, the AD value of thetransfer output voltage is 0 (DEC) for 100 msec 2 times insequence. (However, after output, it is not detected for 100msec.)
supply. Replace theDC controller PCB.
E110-0001
The scanner motor is faulty.The scanner motor speed lock signal does not indicate alocked state a specific period of time after the scannermotor has been started.
Replace the laserunit. Replace theDC controller PCB.Check the wiring.
E110-0002
The scanner motor is faulty.The speed lock signal indicates a deviation 10 times insequence at intervals of 10 msec after the signal hasindicated a locked state.
Replace the laserunit. Replace theDC controller PCB.Check the wiring.
E110-0003
With the image clock switched over, the scanner motorspeed lock signal does not indicate a locked state 6.5 secafter a switchover is made from low to normal speed or 8
sec after a switchover is made from normal to low speed.
Replace the laserunit. Replace theDC controller PCB.
Check the wiring.
E191-0000
There is an error in the communication with the high-voltage power supply.The data transmission/reception does not end normally500 msec after the most recent transmission/reception ofdata ended normally.
Replace the high-voltage powersupply. Replace theDC controller PCB.
E197-0000
Error in communication of laser driver PCBCommunication error with IMG1L (communication data)
- Check routing(wiring) - Replacethe laser unit -Replace DC
controller PCBP
E197-0001
Error in communication of laser driver PCBCommunication error with IMG1L. (Serial communicationENG)
- Check routing(wiring) - Replacethe laser unit -Replace DCcontroller PCBP
Code Description Remedy
E197-0003
Error in communication of laserdriver PCBDisconnection of laser harness
- Check routing (wiring) - Replace the laserunit - Replace DC controller PCB
E202-0001
There is an error in the detectionof the CCD home position.The attempt to detect the homeposition fails when the CCD ismoved forward.
Disconnect and then connect the harnessconnector. Replace the optical HP sensor,optical motor, and reader controller PCB.
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E202-0002
There is an error in the detectionof the CCD home position.The attempt to detect the homeposition fails when the CCD ismoved back.
Disconnect and then connect the harnessconnector. Replace the optical HP sensor,optical motor, and reader controller PCB.
E225The light intensity of the CCD isfaulty.
Disconnect and then connect the flexiblecable. Replace the flexible cable, CCD unit,and reader controller PCB.
E227-0001
The reader unit power supply(24V) is faulty.
At time of power-on, the 24V portis off.
Disconnect and then connect the powersupply harness connector. Replace thepower supply.
E227-0002
The reader unit power supply(24V) is faulty.
At the start of a job, the 24V port
is off.
Disconnect and then connect the powersupply harness connector. Replace the
power supply
E227-0003
The reader unit power supply(24V) is faulty.
At the end of a job, the 24V port isoff.
Disconnect and then connect the powersupply harness connector. Replace thepower supply.
E227-0004
The reader unit power supply(24V) is faulty.When a load is being driven, the24V port is off.
Disconnect and then connect the powersupply harness connector. Replace thepower supply.
E248-0001
EEPROM error An error has occurred at power-on.
Replace the reader controller PCB.
E248-0002
EEPROM error An error has occurred during writeoperation.
Replace the reader controller PCB.
E248-0003
EEPROM error An error has occurred during readoperation following writeoperation.
Replace the reader controller PCB
E261-0000
The zero-cross signal is faulty.When the relay is on, the zero-cross signal is not detected for500 msec or more.
Replace the AC driver PCB. Replace theDC controller PCB.
E280-0001
Reading unit communication errorReception status error
Disconnect and then connect the flexiblecable. Replace the flexible cable
E280- Reading unit communication error Disconnect and then connect the flexible
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0002 Reception interrupt error cable. Replace the flexible cable
E280-0003
Reading unit communication errorInsufficient insertion of thereading unit connector
Disconnect and then connect the flexiblecable. Replace the flexible cable
Code Description Remedy
E315-0007
There is an error in image data.There is an error in JBIG encoding.
Turn off and then back on thepower.
E315-000d
There is an error in image data.There is an error in JBIG decoding.
Turn off and then back on thepower.
E315-000e
There is an error in image data.Error in decoding of software
Replace the main controllerPCB
E315-0025
There is an error in image data.Error in ROTU hardware
Replace SDRAM. ReplaceHDD. Replace the maincontroller PCB
E315-0027
There is an error in image data.Error in ROTU timeout
Replace SDRAM. ReplaceHDD. Replace the maincontroller PCB.
E315-0033
There is an error in image data.Error in MemFill hardware
Replace the main controllerPCB.
E315-0035
There is an error in image data.Error in MemFill timeout
Replace the main controllerPCB.
E315-0100
There is an error in image data.Error in PrcOverRun
Replace the main controllerPCB.
E315-0500
There is an error in image data.Error in device timeout [location to be detected]image process module (SCIO) [Detection timing]when there is no interruption 2 min after theoperation has been started
Check connection with DDI-Scable(RCON). Replace themain controller PCB.
E315-
0501
There is an error in image data.Device: abnormal termination error [location tobe detected] image process module (SCIO)
[Detection timing] When abnormal interruption isdetected after the operation has been started.
Check connection with DDI-Scable(RCON). Replace the
main controller PCB.
E315-0510
There is an error in image data.Device: timeout error [Location to be detected]image process module (SCIP) [Detection timing]when there is no interruption 2 min after theoperation has been started.
Check connection with DDI-Scable(RCON). Replace themain controller PCB.
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E315-0511
There is an error in image data.Device: abnormal termination error [Location tobe detected] image process module (SCIP)[Detection timing] when abnormal interruption isdetected after the operation has been detected
Check connection with DDI-Scable(RCON). Replace themain controller PCB.
E315-0520
There is an error in image data.Device: timeout error [Location to be detected]image process module (CMIP) [Detection timing]When there is no interruption 2 min after theoperation has been started
Check connection with DDI-Scable(RCON). Replace themain controller PCB.
E315-0521
There is an error in image data.Device: abnormal termination error [Location tobe detected] image process module (CMIP)[Detection timing] when abnormal interruption isdetected after the operation has been detected
Check connection with DDI-Scable(RCON). Replace themain controller PCB
E315-0530
There is an error in image data.Device: timeout error [Location to be detected]image process module (JPEN) [Detectiontiming] when there is no interruption 2 min afterthe operation has been started.
Turn OFF and then ON thepower. Replace the maincontroller PCB if this occursfrequently.
Code Description Remedy
E315-0531
There is an error in image data.Device: abnormal termination error [Location
to be detected] image process module(JPEN) [Detection timing] when abnormalinterruption is detected after the operationhas been started.
Turn OFF and then ON the power.Replace the main controller PCBif this occurs frequently.
E315-0540
There is an error in image data.Device: timeout error [Location to bedetected] image process module (JPDE)[Detection timing] when there is nointerruption 2 min after the operation hasbeen started.
Turn OFF and then ON the power.Replace the main controller PCBif this occurs frequently.
E315-0541
There is an error in image data.Device: abnormal termination error [Locationto be detected] image process module(JPDE) [Detection timing] when abnormalinterruption is detected after the operationhas been started
Turn OFF and then ON the power.Replace the main controller PCBif this occurs frequently.
E315- There is an error in image data. Check connection with DDI-P
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0550 Device: timeout error [Location to bedetected] image process module (PRIP)[Detection timing] when there is nointerruption 2 min after the operation hasbeen started.
cable(DCON). Replace the maincontroller PCB.
E315-0551
There is an error in image data.Device: abnormal termination error [Locationto be detected] image process module(PRIP) [Detection timing] when abnormalinterruption is detected after the operationhas been started.
Check connection with DDI-Pcable(DCON). Replace the maincontroller PCB.
E315-0560
There is an error in image data.Device: timeout error [Location to bedetected] image process module (PRIO)[Detection timing] when there is no
interruption 2 min after the operation hasbeen started.
Check connection with DDI-Pcable(DCON). Replace the maincontroller PCB.
E315-0561
There is an error in image data.Device: abnormal termination error [Locationto be detected] image process module(PRIO) [Detection timing] when abnormalinterruption is detected after the operationhas been started.
Check connection with DDI-Pcable(DCON). Replace the maincontroller PCB.
E400-
0001
Fault in communication with the ADF driverPCB
The checksum values of data from the ADFdriver PCB are inconsistent 14 timesconsecutively.
Check connection of ADF latticecable (cleaning of connecting
point). Replace ADF driver PCB.Replace the reader controllerPCB.
E400-0002
The statuses of data from the ADF driverPCB are inconsistent 14 timesconsecutively.
Check connection of ADF latticecable (cleaning of connectingpoint). Replace ADF driver PCB.Replace the reader controllerPCB.
E400-
0003
SCI serial communication error interrupt is
detected 14 times consecutively.
Check connection of ADF latticecable (cleaning of connectingpoint). Replace ADF driver PCB.Replace the reader controllerPCB.
E413-0001
The level of the pressure HP sensor doesnot change in a specified period of time.When the pressure motor is activated, thelevel of the pressure HP sensor does notchange in a specified period of time with the
Replace the pressure motor.Replace the pressure HP sensor.
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lead roller opened.
E413-0002
The level of the pressure HP sensor doesnot change in a specified period of time.When the pressure motor is activated, thelevel of the pressure HP sensor does notchange in a specified period of time with thelead roller closed.
Replace the pressure motor.Replace the pressure HP sensor.
E490-0001
The ADF installed is not supported.Error with an incorrect ADF model
The ADF installed is notsupported. Replace the DCcontroller PCB.
E500-0001
fault in communication with the finisher(common among all finishers)
Replace the finisher controllerPCB. Replace the DC controllerPCB.
E503-
0002
fault in communication
fault in communication between finisher andsaddle unit
Replace the finisher controller
PCB. Replace the saddlecontroller PCB. Check the cable.
Code Description Remedy
E503-0003
with the finisher (External finisher)fault in communication between finisherand punch unit
Replace the finisher controller PCB.Replace the punch drive PCB. Checkthe cable.
E505-0001
fault in the backup memory of the
finisher (common among all finishers)fault in the data stored in backupmemory
Turn off the main power. Check thewiring of the DC controller PCB and
the finisher controller, and check thefuse of the 24-V power supply.Thereafter, turn the main power backon.
E505-0002
fault in the EEPROM data of the punchunit
Replace the punch driver PCB.Replace the finisher controller PCB.
E514-0001
fault in stack delivery motor (Finisher-S1)When the stack retaining spacer isreturned to home position, the belt
escape home position sensor does notgo on within 1.5 sec.
Replace the finisher controller PCB.Replace the stack delivery motor.Check the stack delivery drive
mechanism.
E514-0001
fault in trailing edge assist motor(External finisher)The home position sensor does not gooff even when the trailing edge assistmotor has rotated for a specific period of
Replace the finisher control PCB.Replace the trailing edge assist motor
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time.
E514-0002
fault in stack delivery motor (Finisher-S1)When the stack retaining spacer isshifted from home position, the beltescape home position sensor does notgo off within 1.5 sec.
Replace the finisher controller PCB.Replace the stack delivery motor.Check the stack delivery drivemechanism.
E514-0002
fault in trailing edge assist motor(External finisher)The home position sensor does not goon even after the trailing edge assistmotor has rotated for a specific period oftime.
Replace the finisher control PCB.Replace the trailing edge assist motor
E519-0001
Gear change motor error (Externalfinisher)
The home position sensor does not gooff even when the gear change motorhas rotated for a specific period of time.
Replace the finisher controller PCB.
Replace the gear change motor.Check the gear change mechanism.
E519-0002
Gear change motor error (Externalfinisher)The home position sensor does not goon even when the gear change motorhas rotated for a specific period of time.
Replace the finisher controller PCB.Replace the gear change motor.Check the gear change mechanism.
E520-0001
The offset motor or the finisher controllerPCB is faulty. The offset home position
sensor is faulty (Finisher-S1).While the offset motor is in operation,drive was applied for 1000 msec formovement toward the home positionsensor; however, the offset homeposition sensor does not go on.
Replace the offset motor. Replace theoffset home position sensor. Replacethe finisher controller PCB.
E520-0002
The offset motor or the finisher controllerPCB is faulty. The offset home positionsensor is faulty (Finisher-S1).While the offset motor is in operation,drive was applied for 1000 msec formovement away from the home positionsensor; however, the offset homeposition sensor does not go off.
Replace the offset motor. Replace theoffset home position sensor. Replace
the finisher controller PCB.
E530-0001
Front alignment error (External finisher)The home position sensor does not gooff even when the front alignment motorhas been rotated for a specific period of
Replace the finisher controller PCB.Replace the front alignment motor.Check the front aligning plate drivemechanism. Check the front
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time. alignment home position sensor.
E530-0002
Front alignment error (External finisher)The home position sensor does not goon even when the front alignment motorhas been rotated for a specific period oftime.
Replace the finisher controller PCB.Replace the front alignment motor.Check the front aligning plate drivemechanism. Check the frontalignment home position sensor.
E530-8001
Rear alignment error (Finisher-S1)The home position sensor does not goon within 2000 msec after the start ofoperation when the rear aligning plate isshifted to home position.
Replace the finisher controlled PCB.Replace the rear alignment motor.Check the rear aligning plate drivemechanism. Check the rear alignmenthome position sensor.
E530-8002
Rear alignment error (Finisher-S1)The home position sensor does not gooff within 1000 msec after the start ofoperation when the rear aligning plate is
shifted from home position.
Replace the finisher controlled PCB.Replace the rear alignment motor.Check the rear aligning plate drivemechanism. Check the rear alignment
home position sensor.
Code Description Remedy
E531-0001
Stapler error (External finisher)The home position sensor does notgo off even when the stapler motorhas rotated for a specific period oftime.
Replace the finisher controller PCB.Replace the stapler. Check the harness.
E531-0002
Stapler error (External finisher)The home position sensor does notgo on even when the stapler motorhas rotated for a specific period oftime.
Replace the finisher controller PCB.Replace the stapler. Check the harness.
E531-8001
Stapler error (Finisher-S1) At time of staple jam recovery, thehome position sensor does not go onwith 500 msec after the start ofreverse rotation of the stapler motor.
Replace the finisher controller PCB.Replace the stapler. Check the harness.
E531-8002
Stapler error (Finisher-S1)The home position sensor does notgo off within 500 msec after thestapler motor has been started.
Replace the finisher controller PCB.Replace the stapler. Check the harness.
E532-0001
Stapler shift error (External finisher)The home position sensor does notgo off even after the stapler shiftmotor has rotated for a specific
Replace the finisher controller PCB.Replace the swing cam motor. Check theswing cam home position sensor. Checkthe harness.
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period of time.
E532-0002
Stapler shift error (External finisher)The home position sensor does notgo on even when the stapler shiftmotor has rotated for a specificperiod of time.
Replace the finisher controller PCB.Replace the swing cam motor. Check theswing cam home position sensor. Check
the harness.
E532-8001
Stapler shift error (Finisher-S1)The stapler slide home positionsensor does not go on within 11 secwhen the stapler is shifted to homeposition.
Replace the finisher controller PCB.Replace the stapler shift motor. Checkthe stapler shift home position sensor.Check the harness.
E532-8002
Stapler shift error (Finisher-S1)The stapler slide home positionsensor does not go off within 1.0 secwhen the stapler is shifted from
home position.
Replace the finisher controller PCB.Replace the stapler shift motor. Checkthe stapler shift home position sensor.
Check the harness.
E535-0001
Swing cam error (Finisher-S1)The home position sensor does notgo off within 1000 msec after thestart of operation when the swingarm is shifted from home position.
Replace the finisher controller PCB.Replace the swing cam motor. Check theswing cam home position sensor. Checkthe harness
E535-0001
Swing cam error (External finisher)The home position sensor does notgo off even when the swing motorhas rotated for a specific period of
time.
Replace the finisher controller PCB.Replace the swing cam motor. Check theswing cam home position sensor. Checkthe harness.
E535-0002
Swing cam error (Finisher-S1)The home position sensor does notgo off within 1.0 sec when the stackdelivery roller swing arm is movedfrom home position.
Replace the finisher controller PCB.Replace the swing cam motor. Check theswing cam home position sensor. Checkthe harness
E535-0002
Swing cam error (External finisher)The home position sensor does notgo on even when the swing motorhas rotated for a specific period of
time.
Replace the finisher controller PCB.Replace the swing cam motor. Check theswing cam home position sensor. Checkthe harness.
E537-0001
Rear alignment error (Externalfinisher)The home position sensor does notgo on within 2000 msec after thestart of operation when the readaligning plate is moved to home
Replace the finisher controller PCB.Replace the rear alignment motor. Checkthe rear aligning plate drive mechanism.Check the rear alignment home positionsensor
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position.
E537-
0002
Rear alignment error (Externalfinisher)The home position sensor does notgo off within 1000 msec after thestart of operation when the rearaligning plate is moved form homeposition.
Replace the finisher controller PCB.Replace the rear alignment motor. Checkthe rear aligning plate drive mechanism.Check the rear alignment home positionsensor
E537-8001
Front alignment error (Finisher-S1)The home position sensor does notgo on within 2.0 sec when the frontaligning plate is moved to homeposition.
Replace the finisher controller PCB.Replace the front alignment motor. Checkthe front aligning plate drive mechanism.Check the front alignment home positionsensor.
Code Description Remedy
E537-8002
Front alignment error (Finisher-S1)The home position sensor dosnot go off within 1.0 sec whenthe front aligning plate is shiftedfrom home position.
Replace the finisher controller PCB. Replacethe front alignment motor. Check the frontaligning plate drive mechanism. Check thefront alignment home position sensor.
E540-0002
Upper tray ascent/descentmotor error (External finisher)Upper tray ascent/descent
motor clock error
Replace the No. 1 tray shift motor. Replace thefinisher controller PCB. Check the tray
ascent/descent mechanism.
E540-0003
Area errorReplace the No. 1 tray area sensor PCB.Replace the finisher controller PCB.
E540-0004
Safety switch activationCheck the No. 1 tray closed detecting switch.Replace the finisher controller PCB.
E540-8002
Stack tray motor error(FinisherS1)The operation to detect thepaper surface of the stack traydoes not end within 1.0 sec.
Replace the finisher controller PCB. Replacethe tray ascent/descent motor. Check the stacktray drive mechanism. Check the papersurface sensor.
E540-8003
Stack tray motor error(FinisherS1)
An abnormal combination ofsensor states has beendetected.
Replace the finisher controller PCB. Check thestack tray upper limit sensor. Check the stacktray lower limit sensor. Check the stack trayupper paper surface sensor. Check the stacktray lower paper surface sensor.
E542- Lower tray ascent/descent Replace the No. 2 tray shift motor. Replace the
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0002 motor error (External finisher)Lower tray ascent/descentmotor clock error
finisher controller PCB. Check the trayascent/descent mechanism
E542-
0003
Lower tray ascent/descentmotor error (External finisher)
Area error
Replace the No. 2 tray shift area sensor PCB.
Replace the finisher controller PCB.
E577-8001
Paddle error (Finisher-S1)The paddle home positionsensor does not go on within1.5 sec when the paddle isshifted to home position.
Check the paddle motor. Check the paddlehome position sensor. Replace the finishercontroller PCB
E577-8002
The paddle home positionsensor does not go off within1.0 sec when the paddle ismoved to home position.
Check the paddle motor. Check the paddlehome position sensor. Replace the finishercontroller PCB
E584-0001
Shutter unit error (Externalfinisher)The shutter open sensor doesnot go off (i.e., the shutter doesnot close).
Check the stack edging motor. Check theopen/close clutch. Check the shutter homeposition sensor. Replace the finisher controllerPCB.
E584-0002
Shutter unit error (Externalfinisher)The shutter open sensor doesnot go on (i.e., the shutter doesnot open).
Check the stack edging motor. Check theopen/close clutch. Check the shutter homeposition sensor. Replace the finisher controllerPCB.
E590-0001
Punch motor errorThe punching home position isnot detected even when thepuncher motor has been drivenfor 20 msec.
Check the punch motor. Check the punchmotor clock sensor. Check the punch driverPCB. Replace the finisher controller PCB.
E590-0002
Punch motor errorThe punch home positionsensor is not defected evenafter the motor has stopped attime of punch motor initial
operation.
Check the punch motor. Check the punchmotor clock sensor. Check the punch driverPCB. Replace the finisher controller PCB.
E591-0001
Punch dust sensor errorError in light-receiving voltagewhile light is emitted
Check the waste paper case full sensor. Checkthe punch driver PCB. Replace the finishercontroller PCB.
Code Description Remedy
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E591-0002
Punch dust sensor errorError in light-receiving voltage while lightis not emitted
Check the waste paper case fullsensor. Check the punch driver PCB.Replace the finisher controller PCB.
E592-0001
Paper trailing edge sensor/ horizontalsensor errorError in light-receiving voltage when lightis emitted (trailing edge sensor)
Check the paper trailing edge sensor.Check the horizontal registrationsensor. Check the punch driver PCB.Replace the finisher controller PCB.
E592-0002
paper trailing edge sensor/ registrationsensor errorError in light-receiving voltage when lightis not emitted (trailing edge sensor)
Check the paper trailing edge sensor.Check the horizontal registrationsensor. Check the punch drive PCB.Replace the finisher controller PCB.
E592-0003
paper trailing edge sensor/ registrationsensor errorError in light-receiving voltage when lightis emitted (horizontal registration sensor
1)
Check the paper trailing edge sensor.Check the horizontal registrationsensor. Check the punch driver PCB.
Replace the finisher controller PCB.
E592-0004
Paper trailing edge sensor/ registrationsensor errorError in light-receiving voltage when lightis not emitted (horizontal registrationsensor 1)
Check the paper trailing edge sensor.Check the horizontal registrationsensor. Check the punch driver PCB.Replace the finisher controller PCB.
E592-0005
Paper trailing edge sensor/ registrationsensor errorError in light-receiving voltage when lightis emitted (horizontal registration sensor
2)
Check the paper training edgesensor. Check the horizontalregistration sensor. Check the punchdriver PCB. Replace the finisher
controller PCB.
E592-0006
Paper trailing edge sensor/ registrationsensor errorError in light-receiving voltage when lightis not emitted (horizontal registrationsensor 2)
Check the paper training edgesensor. Check the horizontalregistration sensor. Check the punchdriver PCB. Replace the finishercontroller.
E592-0007
Paper trailing edge sensor/ registrationsensor errorError in light-receiving voltage when lightis emitted (horizontal registration sensor
3)
Check the paper trailing edge sensor.Check the horizontal registrationsensor. Check the punch driver PCB.Replace the finisher controller PCB.
E592-0008
Paper trailing edge sensor/ registrationsensor errorError in light-receiving voltage when lightis not emitted (horizontal registrationsensor 3)
Check the paper trailing edge sensor.Check the horizontal registrationsensor. Check the punch drive PCB.Replace the finisher controller PCB.
E592- Paper trailing edge sensor/ registration Check the paper trailing edge sensor.
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0009 sensor errorError in light-receiving voltage when lightis not emitted (horizontal registrationsensor 4)
Check the horizontal registrationsensor. Check the punch driver PCB.Replace the finisher controller PCB.
E592-000A
Paper trailing edge sensor/ registrationsensor errorError in light-receiving voltage when lightis not emitted (horizontal registrationsensor 4)
Check the paper trailing edge sensor.Check the horizontal registrationsensor. Check the punch drive PCB.Replace the finisher controller PCB.
E593-0001
Punch shift motor errorThe light-receiving voltage home positionsensor does not go off when light isemitted.
Check the horizontal registrationmotor. Check the horizontalregistration home position sensor.Check the punch driver PCB.Replace the finisher controller PCB.Check the punch shift mechanism.
E593-0002
Punch shift motor errorThe light-receiving voltage home positionsensor does not go on when light is notemitted.
Check the horizontal registrationmotor. Check the horizontalregistration home position sensor.Check the punch driver PCB.Replace the finisher controller PCB.Check the punch shift mechanism.
E5F0-0001
Saddle paper positioning plate errorThe paper positioning plate homeposition sensor does to go on when thepaper positioning motor has been driven
for 1.33 sec. Paper positioning platemotor (M4S)/paper positioning platehome position sensor (P17S)
Check the paper positioning platemotor. Check the paper positioningplate home position sensor. Replacethe finisher controller PCB. Check the
paper positioning plate drivemechanism
E5F0-0002
Saddle paper positioning plate errorThe paper positioning plate homeposition sensor doest not go off when thepaper positioning plate motor has beendriven for 1 sec. Paper positioning platemotor (M4S)/paper positioning platehome position sensor (P17S)
Check the paper positioning platemotor. Check the paper positioningplate home position sensor. Replacethe finisher controller PCB. Check thepaper positioning plate drivemechanism
Code Description Remedy
E5F1-0001
Saddle paper folding errorThe number of detection pulses of the paperfolding motor clock sensor has droppedbelow a specific value. Paper folding motor(M2S)/paper folding motor clock sensor
Check the paper folding motor.Check the paper folding motorclock sensor. Replace the finishercontroller PCB. Check the paperfolding plate drive mechanism.
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(P14S)
E5F1-0002
Saddle paper folding errorThe state of the paper folding home positionsensor doest not change when the paperfolding motor has been driven for 3 sec.Paper folding motor (M2S)/paper foldingmotor clock sensor (P14S)
Check the paper folding motor.Check the paper folding motorclock sensor. Replace the finisher
controller PCB. Check the paperfolding plate drive mechanism.
E5F2-0001
Saddle guide errorThe guide home position sensor does not goon when the guide motor has been driven for0.455 sec. Guide motor (M3S)/guide homeposition sensor (PI13S)
Check the guide motor. Check theguide home position sensor.Replace the finisher controllerPCB. Check the guide drivemechanism.
E5F2-
0002
Saddle guide errorThe guide home position sensor does not gooff when the guide motor has been driven for
1 sec. Guide motor (M3S)/guide homeposition sensor (PI13S)
Check the guide motor. Check theguide home position sensor.Replace the finisher controller
PCB. Check the guide drivemechanism.
E5F3-0001
Saddle alignment errorThe aligning plate home position sensordoes not go on when the alignment motorhas been driven for 0.5 sec. (at time ofinitialization, 1.67 sec.) Alignment motor(M5S)/aligning plate home position sensor(PI5S)
Check the alignment motor.Check the alignment homeposition sensor. Check thealigning plate drive mechanism.Replace the finisher controllerPCB.
E5F3-0002
Saddle alignment error
The aligning plate home position sensordoes not go off when the alignment motorhas been driven for 1 sec. Alignment motor(M5S)/aligning plate home position sensor(PI5S)
Check the alignment motor.
Check the alignment homeposition sensor. Check thealigning plate drive mechanism.Replace the finisher controllerPCB.
E5F4-0001
Saddle rear stapling errorThe stitching home position sensor does notgo on when the stitch motor (rear) has beenrotated in reverse for 0.5 sec or more. Stitchmotor (rear; M6S)/stitching home positionsensor (rear; MS5S)
Replace the stitcher (rear). Checkthe harness. Replace the finishercontroller PCB.
E5F4-0002
Saddle rear stapling errorThe stitching home position sensor does notgo off when the stitch motor (rear) has beenrotated in normal direction for 0.5 sec ormore. Stitch motor (rear; MS)/stitching homeposition sensor (rear; MS5S)
Replace the stitcher (rear). Checkthe harness. Replace the finishercontroller PCB.
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E5F5-0001
Saddle front stapling errorThe stitching home position sensor does notgo on when the stitch motor (front) has beenrotated in reverse for 0.5 sec or more. Stitchmotor (front; M7S)/stitching home position
sensor (front; MS7S)
Replace the stitcher (front). Checkthe harness. Replace the finishercontroller PCB.
E5F5-0002
Saddle front stapling errorThe stitching home position sensor does notgo off when the switch motor (front) hasbeen rotated in normal direction for 0.5 secor more. Stitch motor (front; M7S)/stitchinghome position sensor (front; MS7S)
Replace the stitcher (front). Checkthe harness. Replace the finishercontroller PCB.
E5F6-
0001
Saddle butting errorThe paper butting plate home positionsensor does not go on when the paper
butting plate motor has been driven for 0.3sec. Paper butting plate motor (M8S)/paperbutting plate home position sensor (PI14S)
Check the paper butting platemotor. Check the paper buttingplate home position sensor.
Replace the finisher controllerPCB.
E5F6-0002
Saddle butting errorThe paper butting plate home positionsensor does not go off when the paperbutting plate motor has been driven for 80msec or more. Paper butting plate motor(M8S)/paper butting plate home positionsensor (PI14S)
Check the paper butting platemotor. Check the paper buttingplate home position sensor.Replace the finisher controllerPCB.
E5F6-0003
Saddle butting errorThe number of detection pulses of the paperbutting plate motor has dropped below aspecific value. paper butting plate motor(M8S)/paper butting plate motor clocksensor (PI1S)
Check the paper butting platemotor. Check the paper buttingplate motor clock sensor. Replacethe finisher controller PCB.
E5F6-0004
Saddle butting errorThe paper butting plate leading edge sensordoes not go off when the paper butting platemotor has been driven for 80 msec. Paperbutting plate motor (M8S)/paper butting plate
leading edge sensor (PI15S)
Check the paper butting platemotor. Check the paper buttingplate leading edge sensor.Replace the finisher controllerPCB.
E5F6-0005
Saddle butting errorThe paper butting plate leading edge sensordoes not go on when the paper butting platemotor has been driven for 0.3 sec. Paperbutting plate more (M8S)/paper butting plateleading edge sensor (PI15S)
Check the paper butting platemotor. Check the paper buttingplate leading edge sensor.Replace the finisher controllerPCB.
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Code Description Remedy
E5F8-0001
Saddle connector errorThe connector of the paper butting plate homeposition sensor has been identified as beingdisconnected. Connector of guide homeposition sensor (PI13S)
Connect the connector of the
guide home position sensor.Check the harness. Replacethe finisher controller PCB.
E5F8-0002
Saddle connector errorThe connector of the paper butting plate homeposition sensor has been identified as beingdisconnected. Connector of paper butting platehome position sensor (PI14S)
Connect the connector of thepaper butting plate homeposition sensor. Check theharness. Replace the finishercontroller PCB.
E5F8-0003
Saddle connector errorThe connector of the paper butting plate
leading edge sensor has been identified asbeing disconnected. Connector of paper buttingplate leading edge sensor (PI15S)
Connect the connector of thepaper butting plate leading
edge sensor. Check theharness. Replace the finishercontroller PCB.
E5F9-0001
Saddle switch errorThe inlet cover switch has been identified asbeing open for 1 sec or more after the start ofprinting or the start of initial rotation with thefollowing sensors identifying their respectivecovers as being closed: -inlet cover sensor(PI9S) -nt cover open/closed sensor (PI2S) -
delivery cover sensor (PI3S) Or, the front overswitch (MS2S) or the delivery cover switch(MS3S) is open. Inlet cover switch(MS1S)/front cover switch (MS2S)/deliverycover switch (MS3S)
Check the inlet cover switch.Check the inlet cover sensor.Check the front cover open/closed sensor. Check the
delivery cover sensor. Replacethe finisher controller PCB.
E5F9-0002
Saddle switch errorThe front cover switch has been identified asbeing open from the start of printing or the startof initial rotation with the following sensorsidentifying their respective covers as beingclosed. -inlet cover sensor (PI9S) -front cover
open/closed sensor (PI2S) -delivery coversensor (PI3S) -front cover switch(MS2S)/delivery cover switch (MS3S)
Check the front cover switch.Check the inlet cover sensor.Check the front cover open/closed sensor. Check the
delivery cover sensor. Replacethe finisher controller PCB.
E5F9-0003
Saddle switch errorThe delivery cover switch has been identifiedas being open after the start of printing or thestart of initial rotation of the host machine with
Check the delivery coverswitch. Check the inlet coversensor. Check the inlet coversensor. Check the front cover
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the following sensors identifying theirrespective covers as being closed: -inlet coversensor (PI9S) -front cover open/closed sensor(PI2S) -delivery cover sensor (PI3S) - deliverycover switch (MS3S)
open/closed sensor. Check thedelivery cover sensor. Replacethe finisher controller PCB.
E602-0001
There is an error on the hard disk.[Cause] An HDD detection error has occurred.The HDD cannot be detected. The HDD doesnot become ready. The HDD returns an error.[Detection] while boot ROM is in sessionBARSAC startup, mounting (usrIde) [Timing ofDetection] once at startup
E602-
0002
There is an error on the hard disk.[Cause] There is no startup file. The programfor the main CPU does not exist on the HDD or
in BOOTDEV/BOOT, and so on. [Detection]while boot ROM is in use at time of system fileloading (usrIde) [Timing of Detection] once atstartup
E602-0003
There is an error on the hard disk.[Cause] An HD write abort error has occurred.The sectors for BOOTDEV on the HD cannotbe read. [Detection] BARSAC (all; at time ofbootable startup) [Timing of Detection] once atstartup
E602-0006
There is an error on the hard disk.[Cause] A subbootable that matches the PDLtype does not exit in BOOTDEV/BOOT.[Detection] during loading of sub boot inoclibroot [Timing of Detection] once at bootablestartup
E602-0007
There is an error on the hard disk.[Cause] An ICC profile that matches the PDLtype does not exist in BOOTDEV/PDL.[Detection] beginning of oclibroot; judgmentbased on functions of PDL team that are called
in [Timing of Detection] once at bootablestartup
E602-01XX
There is an error on the hard disk./DOSDEV is faulty
E602-02XX
There is an error on the hard disk./FSTDEV is faulty.
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E602-03XX
There is an error on the hard disk./DOSDEV2 is faulty.
E602-04XX
There is an error on the hard disk./FSTPDEV is faulty.
Code Description Remedy
E602-05XX
There is an error on the hard disk./DOSDEV3 is faulty.
E602-06XX
There is an error on the hard disk./PDLDEV is faulty.
E602-07XX
There is an error on the hard disk./DOSDEV4 is faulty.
E602-08XX There is an error on the hard disk.
/BOOTDEV is faulty.
E602-09XX
There is an error on the hard disk./DOSDEV5 is faulty.
E602-FFXX
There is an error on the hard disk.There is an error in a partition that cannot beidentified.
E604-0000
The image memory is faulty or is inadequate.The memory size does not match the model.
Increase the memory.
E609-0008
There is an error on the HDD. At startup, the HDD fails to reach a specifictemperature level within a specific period oftime.
Replace the hard disk. Replacethe DC controller PCB.
E609-0009
There is an error on the HDD. At time of sleep recovery, the temperaturefails to reach a specific level.
Replace the hard disk. Replacethe DC controller PCB.
E610 The HDD coding key is faulty.
E677-0001
Failure in PS Printer Kit-AA1Failure in exhaust fan of PS Printer Kit-AA1
- Check connection of theexhaust fan connector - Replace
the exhaust fan
E677-0003
Failure in PS Printer Kit-AA1 Abnormal detection with configuration checkwhen PS Printer Kit-AA1 is started
- Check cable connection -Reinstall system of PS PrinterKit-AA1
E677-0004
Failure in PS Printer Kit-AA1Failure in CPU cooling fan of PS Printer Kit-
AA1
- Check connection of theconnector for cooling CPU -Replace CPU cooling fan
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E677-0010
Failure in PS Printer Kit-AA1In the case that other type of controller isconnected
- Check connection of controllerthat supports this machine
E677-0080
Failure in PS Printer Kit-AA1Communication error between PS Printer Kit-
AA1 and the main controller of the hostmachine after PS Printer Kit-AA1 is started
- After checking connection, turn
ON the power again. - Reinstallsystem of PS Printer Kit-AA1.
Code Description Remedy
E710-0001
There is an error in theinitialization of the IPC.The machine fails to becomeready 3 sec or less after theIPC chip startup
Check the cable.
E711-0001
There is an error in the IPCcommunication.The occurrence of an errorhas been recorded in theerror register of the IPC chip4 times or more within 1.5sec.
Check the cable.
E713-0000
There is an error in thecommunication with thefinisher or 3 Way Unit-A1.
The communication with thefinisher does not resumewithin 5 sec after it has beendisrupted.
Check the cable. Replace the DC controller PCB.Replace the finisher controller PCB.
E716-0000
There is an error in thecommunication with thepedestal.
After the presence of apedestal has been detected,the communication fails to be
normal for 5 sec.
Check the cable. Replace the DC controller PCB.Replace the pedestal drive PCB.
E716-0010
There is an error in thecommunication with thepedestal.When the communicationwith the 3 Way Unit-A1 isfaulty after detecting theconnection with the finisher.
Install the 3 Way Unit-A1. Replace the DCcontroller PCB after checking the cable
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E717-0001
There is an error in thecommunication with the NEcontroller.The NE controller is notconnected at power on,
although it was connectedbefore the power was turnedoff because of an error.
Check the cable; thereafter, reset the condition inservice mode:COPIER>FUNCTION>CLEAR>ERR.
E717-0002
There is an error in thecommunication with the NEcontroller.
An IPC error has occurredwhile the NE controller is inoperation. There is an opencircuit for the IPC. An errorhas occurred, and the IPC
communication remainsdisabled.
Check the cable; thereafter, reset the condition inservice mode:COPIER>FUNCTION>CLEAR>ERR.
E719-0001
There is a coin vendor error.The coin vendor is notconnected when the power isturned on, although it wasconnected before the powerwas turned off because of anerror.
Check the cable; thereafter, reset the condition inservice mode:COPIER>FUNCTION>CLEAR>ERR.
E719-0002
There is a coin vendor error.
While the coin vendor is inoperation, an IPC error hasoccurred, IPC has developedan open circuit, or an errorpreventing recovery of IPCcommunication has occurred.
An open circuit has beendetected in the line for thepickup/delivery signal. Anillegal signal has beendetected.
Check the cable; thereafter, reset the condition inservice mode:COPIER>FUNCTION>CLEAR>ERR.
E719-0003
There is a coin vendor error.While the unit price is beingchecked at startup, an erroroccurs in the communicationwith the coin vendor.
Check the cable; thereafter, reset the condition inservice mode:COPIER>FUNCTION>CLEAR>ERR.
E719-0011
There is a coin vendor error. An error has occurred at new
Check the cable; thereafter, reset the condition inservice mode:
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card reader startup. The newcard reader is not connectedwhen the power is turned off,although it was connectedwhen the power was turned
off.
COPIER>FUNCTION>CLEAR>ERR.
E719-0012
There is a coin vendor error. An IPC error has occurred atnew card reader startup.There is an IPC open circuit.
An error has occurred thatprevents recovery of IPCcommunication.
Check the cable; thereafter, reset the condition inservice mode:COPIER>FUNCTION>CLEAR>ERR.
E719-0031
There is a coin vendor error.
Error in communication atcard reader (serial) startupCommunication with the cardreader cannot be started atstartup.
1. Check the connection of the cable for the cardreader (connector disconnected, cable cut);
thereafter, reset the condition in service mode:COPIER > FUNCTION > CLEAR > ERR. 2.Execute the following items in service mode afterremoving the card reader, and then install thecard reader again. - COPIER > FUNCTION >CLEAR > CARD - COPIER > FUNCTION >CLEAR > ERR
E719-
0032
There is a coin vendor error.Error in communication aftercard reader (serial) startupCommunication with the card
reader is available at startup,and then becomesunavailable.
Check the connection of the cable for the cardreader (connector disconnected, cable cut);
thereafter, reset the condition in service mode:COPIER > FUNCTION > CLEAR > ERR.
E730-1001
There is a PDL softwareerror.
An initialization error hasoccurred.
1. Execute PDL resetting. 2. Turn on the poweronce again.
Code Description Remedy
E730-100A
There is a PDL software error. An error that may be critical to the system(e.g., failed initialization) has occurred.
1. Execute PDL resetting. 2. Turn onthe power once again.
E730-9004
There is a PDL software error.There is an error in the communication(PAI) with an external controller.
1. Turn on the power once main. 2.Check the connection of the open I/Fboard and the cable. 3. Replace theboard for the external controller open
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I/F. 4. Replace the main board.
E730-9005
There is a PDL software error.There is a fault in the connector of thevide cable to the external controller.
1. Turn on the power once main. 2.Check the connection of the open I/Fboard and the cable. 3. Replace theboard for the external controller openI/F. 4. Replace the main board.
E730- A006
There is a PDL software error.The PDL board does not respond. Asubbootable is faulty or absent.
1. Execute PDL resetting. 2. Turn onthe power once again. 3. Check theconnection of the SURF board. 4.Re-install the firmware. 5. Replacethe main board.
E730- A007
There is a PDL software error.There is a mismatch between the controlsoftware of the machine and the PDLcontrol software in regard to version.
1. Execute PDL resetting. 2. Turn onthe power once again. 3. Executesystem formatting (all), and reinstallthe system.
E730-B013
There is a PDL software error.There is corruption in the font data.
1. Turn on the power once again. 2.Re-install the software. 3. Executesystem formatting (all), and reinstallthe system.
E732-0001
There is an error in the communicationwith the scannerThere is a DDI-S communication error.
1. Check the connector used toconnect the scanner. 2. Check thepower supply of the scanner (to see ifinitialization takes place at startup).3. Replace the reader controller,scanner board, or main board as
necessary.
E732-0010
There is an error in the communicationwith the scannerFault in detection of DDI-S Vsync signal
1. Check the connector used toconnect the scanner. 2. Check thepower supply of the scanner (to see ifinitialization takes place at startup).3. Replace the reader controller,scanner board, or main board asnecessary.
E732-9999
There is an error in the communicationwith the scanner
A scanner is first detected from theprinter model. (Not an error code but onlythe message 'Turn the main power switchOFF&ON again' is displayed on the usersscreen. The error is recorded in servicemode > DISPLAY > ERR
Turn the main power switch off/on
E733- There is an error in the communication 1. Check the connector used to
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0000 with the printer At startup, communication with the printerfails
connect to the printer. 2. Check thepower supply of the printer (to see ifinitialization takes place at startup).3. Replace the DC controller or themain board.
E733-0001
There is an error in the communicationwith the printerThere is a DDI-P communication error
1. Check the connection with theprinter. 2. Check the power supply ofthe printer (to see if initializationtakes place at startup). 3. Replacethe DC controller or the main board.
E733-0010
There is an error in the communicationwith the printerFault in detection of DDI-P Vsync signal
1. Check the connection with theprinter. 2. Check the power supply ofthe printer (to see if initializationtakes place at startup). 3. Replacethe DC controller or the main board.
E733-0020
There is an error in the communicationwith the printerError in DDI-P communication
2. Check the power supply of theprinter (to see if initialization takesplace at startup). 3. Replace the DCcontroller or the main board.
E733-0021
There is an error in the communicationwith the printerError in DDI-P communication
1. Check the connection with theprinter. 2. Check the power supply ofthe printer (to see if initializationtakes place at startup). 3. Replacethe DC controller or the main board.
E740-
0002
There is an error on the Ether board.
The MAC address is illegal.Replace the LAN card.
Code Description Remedy
E743-0000
There is an error in the DDIcommunication.
An SCI error has occurred. Thereceived data is faulty. A receptiontimeout condition has occurred. AnSEQ timeout error has occurred.
Disconnect and then connect the flexiblecable used to connect the reader unit andthe printer unit. Replace the following asnecessary: flexible cable, readercontroller PCB, main controller PCB.
E744-0001
There is an error in the languagefile/boot ROM.The version of the language file onthe HDD and that of the bootable donot match.
Download a language file of the correctversion.
E744-0002
There is an error in the languagefile/boot ROM.
Download a language file of the correctversion.
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The size of the language file on theHDD is too large.
E744-
0003
There is an error in the languagefile/boot ROM.There is no language file on the HDDindicated by config.txt for aswitchover.
Download a language file of the correct
version.
E744-0004
There is an error in the languagefile/boot ROM.
An attempt to switchover to alanguage on the HDD fails.
Download a language file of the correctversion.
E744-1000
There is an error in the languagefile/boot ROM.The boot ROM that is mounted is ofthe wrong type
Replace the boot ROM with one of themodel in question.
E744-2000
There is an error in the languagefile/boot ROM.The engine ID indicated by thesoftware ID is illegal.
Replace it with a software ID of thecorrect model.
E744-3xxx
There is an error in the languagefile/boot ROM.Disagreement between the installedmemory and the boot ROM
Confirm and correct the installed memoryand the boot ROM.
E745-0001
There is a fault on the TokenRingboard.
An attempt at PCI initialization hasfailed.
1. Disconnect and then connect the
TokenRing board. 2. Replace theTokenRing board.
E745-0002
There is a fault on the TokenRingboard.The MAC address is faulty.
1. Replace the TokenRing board.
E745-0003
There is a fault on the TokenRingboard.There is an error in theacquisition/setting of boardinformation.
1. Replace the TokenRing board.
E745-0004
There is a fault on the TokenRingboard.There is a connection error.
1. Check the connection of the cable. 2.Replace the cable. 3. Check the powersource of the MAU. 4. Replace the MAU.5. Replace the TokenRing board.
E745-0005
There is a fault on the TokenRingboard.
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Other Errors
E746-0003
The accessories board is of thewrong type.
At startup, a board for a differentmodel has been detected.
Replace the UFR board of the correcttype (model).
E748-2000
There is a mismatch betweencontroller board and SDRAM size.
An error occurs when accessing thechip on the main controller PCB.
Replace the main controller PCB.
Code Description Remedy
E743-0000
There is an error in the DDIcommunication.
An SCI error has occurred. Thereceived data is faulty. A receptiontimeout condition has occurred. AnSEQ timeout error has occurred.
Disconnect and then connect the flexiblecable used to connect the reader unit andthe printer unit. Replace the following asnecessary: flexible cable, readercontroller PCB, main controller PCB.
E744-0001
There is an error in the languagefile/boot ROM.The version of the language file onthe HDD and that of the bootable donot match.
Download a language file of the correctversion.
E744-0002
There is an error in the language
file/boot ROM.The size of the language file on theHDD is too large.
Download a language file of the correctversion.
E744-0003
There is an error in the languagefile/boot ROM.There is no language file on the HDDindicated by config.txt for aswitchover.
Download a language file of the correctversion.
E744-0004
There is an error in the languagefile/boot ROM.
An attempt to switchover to alanguage on the HDD fails.
Download a language file of the correctversion.
E744-1000
There is an error in the languagefile/boot ROM.The boot ROM that is mounted is ofthe wrong type
Replace the boot ROM with one of themodel in question.
E744- There is an error in the language Replace it with a software ID of the
7/26/2019 Canon IR3225 Trouble Error Codes
http://slidepdf.com/reader/full/canon-ir3225-trouble-error-codes 30/30
30
2000 file/boot ROM.The engine ID indicated by thesoftware ID is illegal.
correct model.
E744-3xxx
There is an error in the languagefile/boot ROM.Disagreement between the installedmemory and the boot ROM
Confirm and correct the installed memoryand the boot ROM.
E745-0001
There is a fault on the TokenRingboard.
An attempt at PCI initialization hasfailed.
1. Disconnect and then connect theTokenRing board. 2. Replace theTokenRing board.
E745-0002
There is a fault on the TokenRingboard.The MAC address is faulty.
1. Replace the TokenRing board.
E745-0003
There is a fault on the TokenRingboard.There is an error in theacquisition/setting of boardinformation.
1. Replace the TokenRing board.
E745-0004
There is a fault on the TokenRingboard.There is a connection error.
1. Check the connection of the cable. 2.Replace the cable. 3. Check the powersource of the MAU. 4. Replace the MAU.5. Replace the TokenRing board.
E745-
0005
There is a fault on the TokenRingboard.Other Errors
E746-0003
The accessories board is of thewrong type.
At startup, a board for a differentmodel has been detected.
Replace the UFR board of the correcttype (model).
E748-2000
There is a mismatch betweencontroller board and SDRAM size.
An error occurs when accessing thechip on the main controller PCB.
Replace the main controller PCB.