Candidate Pack Chief People Officer October 2018 Reference: HROH

Connecting human kindness with human crisis

Introduction Dear Candidate, I am delighted that you are considering the role of Chief People Officer. The Red Cross movement is all about its people – 13m volunteers and staff around the world in 191 countries making a difference to people in crisis every day. The British Red Cross is no exception with 3000 staff and 20000 volunteers and an international delegate programme that deploys over 150 people a year overseas. It is diverse, it is complex and it is changing.

We have all the advantages and disadvantages of being around for 150 years – great heritage, one of the best known brands in the world, a leading player in supporting people in crisis in the UK and around the world, but a need to change and adapt as quickly as needs require and technology enables. This is true for both the organisation as a whole and the people and learning function.

The successful candidate for this role will combine deep insight into organisational development, culture and design in a rapidly changing world with a great understanding of what a modern people and learning function looks like and the ability to act on those insights. They will also be a critical partner to me as CEO, to the executive leadership team and to the Board. It goes without saying that they will share a commitment to our humanitarian purpose and values and appreciate the value and motivation of volunteers as well as staff.

Inevitably, progress involves change. And the British Red Cross has been in a period of constant change that is likely to continue. This has involved significant disruption to roles in all parts of the organisation, including the people and learning function. Much of this is still bedding down or in process. Business processes, performance management, design, leadership development, reward and culture are all affected. The new Chief People Officer will orchestrate this work to overall organisational effect, leaving a real lasting impression on our culture and helping to shape the people strategy moving forward.

If this sounds like you and you share my commitment to creating an inclusive and diverse, compassionate, courageous and dynamic (these are our four values) sector-leading organisation, then please apply.

Mike Adamson, CEO

About the British Red Cross The British Red Cross helps people in crisis, whoever and wherever they are. We are part of a global voluntary network, responding to conflicts, natural disasters and individual emergencies. We enable vulnerable people in the UK and abroad to prepare for and withstand emergencies in their own communities. And when the crisis is over, we help them to recover and move on with their lives.

The British Red Cross helps millions of people in the UK and around the world to prepare for, respond to and recover from emergencies, disasters and conflicts. Within the UK, the British Red Cross operates through over 3,800 staff and 20,000 volunteers.

Our volunteers and staff help people in crisis to live independently by providing support at home, mobility aids and transport. We also teach first aid skills.

We are part of the global Red Cross and Red Crescent humanitarian network. We refuse to ignore people in crisis.

Our principles and values

Our values (compassionate, courageous, inclusive and dynamic) underpin everything we do. As a member of the Red Cross and Red Crescent Movement, the British Red Cross is committed to, and bound by, its fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity and universality.

Our strategy

Refusing to ignore people in crisis The British Red Cross has been supporting individuals and communities to withstand, respond to and recover from emergencies and crises for nearly 150 years. The world today looks very different from 1870, but the work we do remains relevant to the lives of people in the UK and across the world. Through our strategy for 2015-19, we will mobilise the power of humanity so everyone gets the help they need in a crisis. Our goals Reduce distress and enhance recovery following an emergency in the UK. We'll do this by focusing on:

- Emergency response - Ambulance support - Event first aid

Protect and improve recovery for people in an emergency overseas. We'll do this by focusing on:

- Rapid and effective emergency response - Cash assistance - Improved response to silent and complex emergencies

- working with the Foreign and Commonwealth Office to support British citizens affected by disasters overseas

Enhance independence and well-being for those facing health crises, reducing hospital stays. We'll do this by focusing on:

- Support at home - Loaning wheelchairs and commodes - Community equipment services

Reduce destitution and distress for people who are displaced. We'll do this by focusing on:

- Refugee support - Restoring family links - Anti-trafficking and modern day slavery

Enhance Red Cross and Red Crescent Movement capacity to reach people in critical contexts across the world. We'll do this by focusing on:

- Disaster management capacity - Protracted conflict - Chronic hunger - Cash preparedness - International humanitarian law

Ensure people know what to do in a crisis. We'll do this by focusing on:

- First aid learning - Crisis education for young people - First aid for adults at risk of crisis

About the People & Learning directorate At the British Red Cross we care about our people. We understand that our workforce is central to both helping people in crisis, and maintaining our reputation as one of the most trusted charities in the UK. The People & Learning Directorate team work across the organisation; recruiting, developing, and retaining our people. Even though we can get a little busy, we’re a diverse group who like to have fun, and we take great satisfaction in being able to play our part in helping make the British Red Cross what it is today.

Our Executive Team Chief Executive Mike Adamson Executive Director of UK Operations Norman McKinley Chief Supporter Officer Paul Amadi Executive Director of International Alexander Matheou Chief Information Officer Rosie Slater-Carr Chief Financial Officer Martin Halliwell Executive Director of Communications and Advocacy Zoё Abrams

For more information see our website https://www.redcross.org.uk/ And read our corporate strategy HERE

Chief People Officer Purpose of Post The Chief People Officer (CPO) will undertake the lead role in creating the environment and culture in which volunteers and staff are inspired, motivated and enabled to support the organisation’s priorities now and in the future. As a member of the British Red Cross (BRC) Executive Leadership Team (ELT), the CPO will contribute to the design and delivery to BRC’s organisational strategy, ensuring that the people opportunities and challenges are fully incorporated. In particular, they will lead the development and implementation of the organisation’s People Strategy to be the charity of choice, engaging the best staff, volunteers and supporters for people in crisis.

The CPO will report into the CEO and be responsible for a team of 200, with 7 direct reports. The CPO will be accountable for an annual budget of £8.5million.

Key Accountabilities Service Leadership

- Lead a future focused People and Learning (P&L) Directorate to innovate in response to the changes in society, technology and the internal and external environment, underpinning the continuous development of BRC.

- Lead the development and implementation of a People Strategy that drives the desired culture behaviours, and organisational values to enables BRC to achieve its organisational aspirations through its people.

- Develop strong people analytics and insight to inform, drive and measure success of the People Strategy.

- To develop a high performing leadership team for P&L that embraces and lives our values.

- To ensure an effective performance management framework is in place to maintain and improve people performance and enable our people to positively contribute to BRC objectives. Ensure that people are managed, motivated, have the necessary skills, resources and support and are accountable.

- To lead the P&L Directorate to deliver excellence in the key areas of recruitment, retention, development, recognition and reward, creating a people experience which reflects our values and promotes personal and professional growth.

- To lead on the development and implementation of a best practice organisational workforce plan to build workforce capacity. Ensuring that the needs of the BRC are translated into clear organisational plans that deliver a diverse workforce, reflecting the communities in which the BRC operate.

- To ensure the organisation has robust leadership and management capability development programmes in place, ensuring a sustainable pipeline of leaders.

- To lead on the development of the organisation’s Health, Safety, Security and Wellbeing Strategy that ensures organisational practice and the working environment protect the health and safety of employees. Provide full assurance to the Health, Safety and Security Committee.

- To champion and embed a commitment to inclusion and diversity.

- To champion the engagement of our volunteers and staff through initiatives which ensure that individuals feel inspired, informed, listened to and valued.

- To work with the CEO to advise the Remuneration Committee on the pay and reward strategy and its implementation for the organisation.

Organisational Leadership

- To contribute effectively to the Executive Leadership Team (ELT) and associated bodies.

- To contribute to the development and achievement of the BRC’s corporate strategy and objectives.

- To monitor organisational performance and take action as appropriate to ensure the organisation is the best it can be.

- To act as a professional adviser to the Board, CEO, ELT and various committees and to positively influence decision making across the Society at all levels.

- To support the CEO in developing an ELT and SLT that can lead the organisation effectively.

- To provide leadership for cross-organisational initiatives where required.

- To champion, promote and consistently work and behave in a manner consistent with the BRC’s values.

- Uphold the fundamental principles of the ICRC Movement.

- To work in pursuit of the Society’s missions and objectives.

Person Specification The candidates for the Chief People Officer will bring proven strategic HR leadership experience and a successful track record gained in organisations of comparable scale and complexity.

Experience

Essential

- Expertise in leading and managing change and coaching others to do this successfully.

- Experience of leading and delivering a range of organisational development interventions to meet strategic goals in an organisation which is constantly evolving.

- Experience of the co-design and implementation of organisational strategies where people and culture form a key component.

- Experience of delivering a people-orientated strategy that works across all levels of an organisation.

- Experience of leading on recruitment and retention to support a performance culture.

- Experience of establishing training and development programmes that have contributed towards an organisation’s ability to achieve its goals.

- Experience of creating and managing effective people processes and systems to meet organisational objectives.

- Experience of establishing and setting KPI’s that monitor the effectiveness of performance and organisational development.

- Experience of the use of data in improving the organisations ability to manage its workforce.

- Experience of successful budget planning and financial decision making.

- Previous experience of senior leadership and/or reporting at Board level.

Desirable - Experience of working within the Charity Sector.

- Experience of working in a volunteer-led organisation.

Skills

Essential

- The ability to contribute to and develop a senior leadership team.

- The ability to lead on the development of a culture that has the strategic priorities of the organisation at its heart, where employees are connected through a common commitment to the cause.

- An inspiring, vision-driven leader with proven ability to work collaboratively with peers to successfully realise the overall goals of an organisation.

- An innovative leader who regularly asks ‘How could I/we do this better?’ and acts on the responses.

- A team player at all levels who builds relationships and collaborates across organisational boundaries in complex environments.

- A strategic thinker who brings insight into the workplace of tomorrow and how this translates into an organisational context.

- A practical and strategic individual who encourages teams and directorates from across their organisation to work together.

- Champions the diverse needs and engagement of stakeholders.

- Leads by example, influencing, supporting, challenging and inspiring confidence in others.

Knowledge

Essential

- Educated to degree level or equivalent.

- MCIPD qualified (or equivalent expertise through experience or study).

Desirable

- FCIPD. Master’s Degree in Human Resource Management.

Additional requirements

Essential - Upholds the fundamental principles and acts with integrity, in accordance with the

Society’s values (inclusive, compassionate, courageous and dynamic).

- Ensures inclusive practice and promotes diversity.

In order to be shortlisted for interview, you must meet the essential criteria as outlined above. N.B. All disabled candidates who meet the essential criteria () will be short-listed for interview in line with our commitment to the Disability Confident Scheme

Terms of Appointment Salary will reflect the seniority of the role and will depend on skills and experience.

The role will be in London at the British Red Cross HQ.

The post is offered on a permanent contract basis.

How to Apply Candidates should apply for this role through our website at www.saxbam.com/appointments, using code HROH

Click on the ‘apply’ button and follow the instructions to upload a CV and covering letter.

Covering letters should be no longer than 2 pages and addressed to Mike Adamson, explaining why you would like to work for the British Red Cross and highlighting your relevant experience for the position.

The closing date for applications is noon on Thursday 8th November 2018.

Candidates should be available between 16th and 26th November for a first round interview with Saxton Bampfylde.

Further interviews for shortlisted candidates will take place in the week of 3rd December