www.telesoft.in

Call Data Analysis

And More

Company Highlights

• Developing telecommunication software since 1991

• More than 55 qualified people spread across 7 locations in India

• More than 3000 clients in India comprising of Multinationals, Five-star hotels and large business corporate

• International Presence – Users in– East Africa (Kenya and Uganda)– Middle East (UAE and Qatar )

Company Highlights

• Recognized for delivering reliable, technically competent and user-friendly solutions

• Area of specialization demands accuracy and reliability which is achieved using proprietary tools (own scripting languages and libraries)

• Quick turnarounds for development / customization• Proven track-record with timely deliverables• Tie-ups with leading PBXs like

– SIEMENS - Siemens Ltd. (Business Comm. Division)– AVAYA - Avaya Global Connect Ltd.– NEC - Enkay Telecommunications Pvt. Ltd.– NORTEL - Global TeleSystems Ltd. / 3D Networks

Verticals

• Hotels / Motels / Hospitality

• Call Centers / Service Providers

• Legal• Office Environments

Products for Office

• PSwitchView - Telephone Call Analysis Software (SMDR / IP / Auto update)

• PProducts - Unattended Fully Automatic Call Analysis Software (PScheduler / PMailer / PBudgeter)

• PCoreView - Centralized Call Analysis Software

www.telesoft.in

PSwitchView 1.2

Base Product

PSwitchView Feather

• Ideal for small PBXs (up to 16 extensions)• Single key report generation process• CDRs are stored in binary encrypted format• Always ON-SCREEN the last used extension

and dialed number• Reports like

– Extension-wise Call Details – Trunk-wise Call Details

• Easy back-up and restore for daily incremental backups

PSwitchView 1.2

• Suitable for small and medium sized KTS / EPABX systems

• Monitors outgoing calls• Reports like

– Extension-wise Call Details – Trunk-wise Call Details– Department-wise Call Cost Utilization

• Offers reference document for comparing telephone bills received from the service provider

• Highlights expensive and long duration calls• Supports reversal / non-reversal phone lines along with

duration filters to conclude near-correct call costs

PSwitchView 1.2

• Mask specific destinations or destinations of calls made by few extensions in reports

• Preconfigured queries ease report generation process

• Safe guards data against accidental breakdown of computer by means of proprietary data management techniques

• Exports reports to several popular word processing, database, or spreadsheet formats

• Multi-operator billing

PBXPreProcess

AccuProcess

Reports

Product Suite

PSwitchView 5.10

All features of PSwitchView 1.20, and• Identifies official and personal calls• Top 50 Reports

– Expensive calls– Long duration calls– Users / destinations / cities / accounts / departments /

trunks in terms of cost, or duration, or number of calls– Expensive Destinations (personal / official)

• Call billing for consultants, financial institutes, or service organizations where calls are made on behalf of their clients

PSwitchView 5.10

• Project-wise call costs• Smooth integration with third party software.

– Online Processed data provided to third party software in HTML / EXCEL / TXT

• Use parameters to Customize reports• Maintenance of Local Directory for official

numbers– Helps in distinguishing personal / official calls– Segregated by color coding in reports

Informer

• A bridge between PSwitchView and the person accountable (eg: supervisor, administrator) for ensuring 24x7 healthy performance of PSwitchView

• Informer emails the health status of PSwitchView from time-to-time to the supervisor

• Emails all warnings instantly• Factors that affect health of PSwitchView

– Data Acquisition– Configuration– Other Warnings

PBXPreProcess

AccuProcess

Reports

Product Suite

Informer

Unhealthy

System

Supervisor

Telesoft Presence

108, Supermarket, Monghibai Road,

Vile-Parle (East), Mumbai - 400 057

Phone: 022-2615 5141, 26132001/02

Fax: 022-2615 4923, Email: telesoft@roltanet.com

L V Business Chamber V Complex,# 2/2,

2nd Main Road, Vinayak Circle Palace, Gutahalli,

Bangalore - 560 003

Phone: 080-23314513 Reliance - 9343784236

26/88, Sixth Cross Street,Trustpuram,

Kodambakkam, Chennai – 600 024

Phone: 044=24838702

Reliance - 9382190248 / 9380645999

House No. 23-6-6/3,

Hari Bowli, Hyderabad – 500 260

Phone: 9391189479 / 9440471112

Block L/J, Flat No. 6,

Abantika Housing Estate,

Kolkata – 700 039

Phone: 033-3438892

Reliance – 9433023439

34, Corner Market, Millinium Business Centre,

Malviya Nagar, New Delhi - 17

Phone: 011-2667 5056/57

Reliance - 9313100534 / 9313058079

Rolling Hills, A-703, Phase – II,

Baner Road, Opp. Smart Super Shop

PUNE – 45

Phone: 020-27292775 Mobile - 9822059440

Pune

Hyderabad

Bangalore

H.Q.

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B – Branch OfficeH.Q. – Head Quarters

www.telesoft.in

Thank You