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California Title Reference Guide The IAA Vehicle Alternate Method of Disposal Guide is a proprietary document prepared solely for internal use by Insurance Auto Auctions, Inc., its subsidiaries and affiliated entities (“IAA”). No part of this document is to be photocopied, reproduced, stored in a retrieval system, transmitted electronically, or disclosed to a third party without prior written consent of Diversified Services Administration or IAA Executive Management. © 2013. Insurance Auto Auctions, Inc.

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California

Title Reference Guide

The IAA Vehicle Alternate Method of Disposal Guide is a proprietary document prepared solely for internal use by

Insurance Auto Auctions, Inc., its subsidiaries and affiliated entities (“IAA”). No part of this document is to be

photocopied, reproduced, stored in a retrieval system, transmitted electronically, or disclosed to a third party without

prior written consent of Diversified Services Administration or IAA Executive Management.

© 2013. Insurance Auto Auctions, Inc.

I N S U R A N C E A U T O A U C T I O N S

Last Updated 07/2013

Please direct any questions, comments, or corrections to IAA’s Title Solutions Team.

[email protected] Toll Free - 888-MY-TITLE (888-698-4853)

© 2013. Insurance Auto Auctions, Inc.

Page 2

Table of Contents

Contact Information ................................................................................................................................................ 3

Title and Disposal Information ............................................................................................................................... 4 Standard Title Processing ................................................................................................................................... 4 DMV Title Fees .................................................................................................................................................. 4 Duplicate Title .................................................................................................................................................... 4

Additional Information ........................................................................................................................................... 5 Deceased Owner Requirements .......................................................................................................................... 5 Repossessed Vehicle ........................................................................................................................................... 5

Name Changes .................................................................................................................................................... 5 Owner Retain ...................................................................................................................................................... 5 Un-Recovered Theft............................................................................................................................................ 5 Alternate Disposal ............................................................................................................................................... 6

State Guidelines ...................................................................................................................................................... 6 Title Requirements by Vehicle Type .................................................................................................................. 6

Title Branding Guidelines ................................................................................................................................... 7 Title Types .......................................................................................................................................................... 7 Determining the Correct Title Type .................................................................................................................... 8

Frequently Asked Questions ................................................................................................................................... 9

What is required to correct a mistake that is made by the owner on the back of the title? ................................. 9 Is a copy of the written estimate needed to process the title? ............................................................................. 9 What type of PoA is required if the title is not signed? ...................................................................................... 9

If an owner’s full name is listed, does he/she need to sign as listed on the face of the title? ............................. 9 What is a Paperless Title? ................................................................................................................................... 9

Example Documents ............................................................................................................................................. 10 California Title (Front) ..................................................................................................................................... 10 California Title (Back) ...................................................................................................................................... 11

California Secure Power of Attorney ................................................................................................................ 12 (Vehicle/Vessel Transfer and Reassignment Form) ......................................................................................... 12

Index ..................................................................................................................................................................... 13

Please note - This document is intended to cover most requirements for obtaining a negotiable, lien-free title. It

is not intended to replace motor vehicle department regulations or rulings. If you have title questions please

contact IAA’s Title Solutions Department ([email protected]).

I N S U R A N C E A U T O A U C T I O N S

Last Updated 07/2013

Please direct any questions, comments, or corrections to IAA’s Title Solutions Team.

[email protected] Toll Free - 888-MY-TITLE (888-698-4853)

© 2013. Insurance Auto Auctions, Inc.

Page 3

Contact Information

IAA Website: http://www.iaai.com

Title Questions:

CA Title Processing Center

11535 Douglas Road

Rancho Cordova, CA 95742

Phone: 916.635.4271 / 916.851.8239

Fax: 855-584-5198

Department of Motor Vehicles:

Vehicle Registration Operations

Department of Motor Vehicles P.O. Box 942869

Sacramento, CA 94269-0001

Phone: 800-777-0133

www.dmv.ca.gov

IAA Locations in California:

Anaheim

2961 East LaJolla St

Suite 100

Anaheim, CA 92806

(p) 714.630.5602

(f) 714.630.8277

Auction:

Monday,9:30 AM PT

Colton

2800 S. Trade Ave

Colton, CA 92324

(p) 909.355.9400

(f) 909.822.9311

Auction: Last Monday,

10:00 AM PT

East Bay

2780 Willow Pass Rd

PO Box 5187

Bay Point, CA 94565

(p) 925.458.7610

(f) 925.458.7515

Auction:

Thursday, 9:00 AM PT

Fontana

13901 San Bernardino

Fontana, CA 92335

(p) 909.355.9400

(f) 909.822.9311

Auction: Tuesday, 9:00 AM PT

Fremont

6700 Stevenson Blvd.

Fremont, CA 94538

(p) 510-668-1665

(f) 510-668-0106

Auction:

Monday, 9:00 AM PT

Fresno

1805 N Lafayette Ave

Fresno, CA 93705

(p) 559.264.5033

(f) 559264.4251

Auction:

Tuesday, 10:00 AM PT

High Desert

11399 Santa Fe Ave. E

Suite B

Hesperia, CA 92345

(p) 760.949.8404

(f) 760.949.0400

Auction:

See LA Branch

Los Angeles

18300 S Vermont Ave

Gardena, CA 90248

(p) 310.965.0499

(f) 310.965.0455

Auction:

Thursday, 9:00 AM PT

North Hollywood

7245 Laurel Canyon

North Hollywood,CA

(p) 818.487.2222

(f) 818.487.2402

Auction:

Wednesday 9:00AM PT

Sacramento

11499 Douglas Rd

Rancho Cordova, CA

(p) 916.851.8201

(f) 916.635.1637

Auction:

Wednesday 9:30AM PT

San Diego

2380 Britannia Blvd

San Diego, CA 92154

(p) 619.710.2866

(f) 619.710.2878

Auction:

Monday, 10:00AM PT

I N S U R A N C E A U T O A U C T I O N S

Last Updated 07/2013

Please direct any questions, comments, or corrections to IAA’s Title Solutions Team.

[email protected] Toll Free - 888-MY-TITLE (888-698-4853)

© 2013. Insurance Auto Auctions, Inc.

Page 4

Title and Disposal Information

Standard Title Processing

IAA will apply for the appropriate title in the provider’s name. In order to initiate this process the vehicle

provider must supply the following documentation:

Coversheet – Indicating the type of title to obtain, ACV, and any selling instructions.

Properly Executed Title – If the owner held the title at the time of the loss then the provider must send

a title that has been properly executed by the owner. If the lienholder possessed the title at the time of

the loss then the provider must send the unsigned title with lienholder signed off on title, and an original

REG 262 Vehicle/Vessel Transfer and Reassignment Form.

Odometer Disclosure – Odometer disclosure is required for vehicles less than 10 model years of age.

This can be accomplished on the title or with REG 262 Vehicle/Vessel Transfer and Reassignment Form

Lien Release (if applicable) – Lien satisfied and dated on the face of the title or separate notarized lien

termination statement on lienholder letterhead, with a vehicle description and owner’s name(s).

Vehicle License Fee Refund 65 – California law provides for a prorated refund of the Vehicle License

Fee portion of the registration fees paid if the vehicle has become a total loss. If IAA is to apply for VLF

refund, the submittal of a completed application for Vehicle License Fee Refund 65 is needed signed by

all registered owners listed on the title. If the vehicle is jointly owned all owners must sign this form

affirming, under penalty of perjury, they have no tickets and/or convictions of DUI at the time of loss.

The DMV will accept the signature of a lessee on the Vehicle License Fee Refund 65. In the case of a

deceased owner, the DMV will accept a statement of fact attached to the Vehicle License Fee Refund

65. Side A of the application is for unrecovered total loss and Side B is to be completed for constructive

total loss vehicles.

Duplicate Title

With the insured’s cooperation, IAA can transfer into a salvage title by using the Duplicate Title 227.

Lien Release if Applicable and one (1) REG262 Vehicle/Vessel Transfer and Reassignment Form

If IAA is not processing the title, please attach to your coversheet along with selling instructions, the properly

executed sale document and any additional required forms as outlined above. Forward these documents to the

appropriate IAA Branch.

DMV Title Fees Please contact your local IAA Branch or DMV for up-to-date fees.

Salvage title fee: $19.00

Duplicate title fee: $19.00

Title mistakes can be costly and can significantly delay the sale of salvage vehicles. Catching these potential

errors before the title paperwork goes to the auction can prevent title problems that will delay a vehicle’s sale by

weeks or even months.

I N S U R A N C E A U T O A U C T I O N S

Last Updated 07/2013

Please direct any questions, comments, or corrections to IAA’s Title Solutions Team.

[email protected] Toll Free - 888-MY-TITLE (888-698-4853)

© 2013. Insurance Auto Auctions, Inc.

Page 5

Additional Information

Deceased Owner Requirements

Death of an owner with no probate proceedings – The surviving spouse or next of kin can transfer

ownership with an Affidavit for Transfer w/o Probate (REG 5) and a properly signed title by the next of

kin (next of kin must sign their own name along with the deceased name).

o If the title is unavailable, the next of kin must sign REG 227 (Application For Duplicate –

Section 4) releasing their interest in the vehicle. Next of kin would sign their name along with

the name of the deceased. The Affidavit for Transfer w/o Probate (REG 5) can only be used if

the deceased’s estate is valued at less than $60,000 and 40 days have elapsed since their death.

Deceased owner whose estate is being probated – DMV requires certified probate papers from the court

and a properly signed title by the executor of the estate (signing both their name and the name of the

deceased). If the title is unavailable, the executor must sign Duplicate Title 227 (Application For

Duplicate – Section 4) releasing interest in the vehicle; signing their name along with the name of the

deceased.

Repossessed Vehicle

On a repossessed vehicle, the lienholder must release the lien and submit with attached Affidavit of

Repossession 119 and REG. 262 Vehicle/Vessel Transfer and Reassignment Form from Lienholder

Name Changes

If the insured’s name is different than the name that appears on the title (i.e. different last name or

nickname instead of first name), a name statement is required. Please contact a California branch if

questions arise.

Owner Retain

If the vehicle has been declared a total loss by the provider and deemed repairable, the owner may retain

the vehicle but must obtain a salvage title.

The state requires notification of owner retain with Salvage Vehicle Notice of Retention By Owner 481

or Non-Repairable Vehicle Notice of Owner Retention 480

Un-Recovered Theft

Provider can complete title transfer into their name for actively stolen vehicle for insurance purposes

only. All other transfers are not allowed at this time.

I N S U R A N C E A U T O A U C T I O N S

Last Updated 07/2013

Please direct any questions, comments, or corrections to IAA’s Title Solutions Team.

[email protected] Toll Free - 888-MY-TITLE (888-698-4853)

© 2013. Insurance Auto Auctions, Inc.

Page 6

Alternate Disposal

All options below will not affect sale proceeds

Diligent Effort – If the Provider is unable to obtain a negotiable title, one can be obtained through the Diligent

Effort procedure.

State Guidelines

Title Requirements by Vehicle Type

Vehicle Type Titled Note

Passenger vehicles Yes 1923 and newer

ATVs Yes

Boats Yes State will not issue a salvage title. Sold on clear title

Commercial trucks (i.e. tractor trailers) Yes

Farm Equipment No

Manufactured and mobile homes Yes

Mopeds Yes State will not issue a salvage title. Sold on clear title

Motor Homes and RV’s Yes

Motorcycles Yes

Off-road vehicles Yes

Snowmobiles Yes

Trailers Yes

I N S U R A N C E A U T O A U C T I O N S

Last Updated 07/2013

Please direct any questions, comments, or corrections to IAA’s Title Solutions Team.

[email protected] Toll Free - 888-MY-TITLE (888-698-4853)

© 2013. Insurance Auto Auctions, Inc.

Page 7

Title Branding Guidelines

Clear Vehicle These vehicles are typically intact recovered thefts, donations, and dealer

consignment vehicles.

Salvage Vehicle Vehicles (other than non-repairable vehicle) that have been wrecked, destroyed, or

damaged, to the extent that the Provider (owner, leasing co., or financial institution)

considers them uneconomical to repair. These vehicles will be issued a Salvage

Certificate.

Non-Repairable Vehicles with NO resale value except as a source of parts or scrap metal; vehicles

recovered from theft that are completely stripped, missing all of the bolts on sheet

metal body panels, all of the doors and hatch, all of the interior components, and all

of the grill and light assemblies; vehicles that have been completely burned to the

extent that there are no more usable or repairable body or interior components, tires

and wheels, or drive train components. These vehicles will be issued a Non-

Repairable Certificate and cannot be rebuilt or subsequently registered for road use.

Application is made for this type of sale document at the request of the Provider.

Un-Recovered

Theft

A stolen vehicle that has not been recovered within 60 days of the date the theft of

the vehicle was reported to the police. A provider can obtain a Clear Title in their

name until the vehicle has been recovered. When the vehicle has been recovered, it

must be evaluated to determine if it can be sold with the Clear Title or if application

must be made for a Salvage or Non-Repairable Certificate.

Owner Retained If the vehicle has been deemed a total loss and the owner wishes to retain possession

of the vehicle, the owner has 10 days from the date of the settlement to apply for a

Salvage or Non-Repairable Certificate. The Provider must notify the DMV of the

total loss owner retention, using Non-Repairable Vehicle Notice of Owner Retention

480 or Salvage Vehicle Notice of Retention By Owner 481, and also notify the owner

of their responsibility to comply and the appropriate title.

Title Types

Clear Title

Branded Title

Salvaged (issued to reconstructed and junk vehicles)

Lemon Law Buyback

Grey Market

Former Police

Former Taxi

Junk Receipt

Salvage Certificate

Non-Repairable Certificate

I N S U R A N C E A U T O A U C T I O N S

Last Updated 07/2013

Please direct any questions, comments, or corrections to IAA’s Title Solutions Team.

[email protected] Toll Free - 888-MY-TITLE (888-698-4853)

© 2013. Insurance Auto Auctions, Inc.

Page 8

Determining the Correct Title Type

California Salvage Title Flow Chart

I N S U R A N C E A U T O A U C T I O N S

Last Updated 07/2013

Please direct any questions, comments, or corrections to IAA’s Title Solutions Team.

[email protected] Toll Free - 888-MY-TITLE (888-698-4853)

© 2013. Insurance Auto Auctions, Inc.

Page 9

Frequently Asked Questions

What is required to correct a mistake that is made by the owner on the back of the title?

If there is an error on the title please contact the title service center to determine if an error statement is needed.

Is a copy of the written estimate needed to process the title?

A damage appraisal is not required to process a title.

What type of PoA is required if the title is not signed?

The state of California prefers the REG 262 Vehicle/Vessel Transfer and Reassignment Form to sign as Power

of Attorney, but will accept out of State and generic Power of Attorney’s to accompany out of state title.

Odometer Disclosure is as required by federal regulations.

If an owner’s full name is listed, does he/she need to sign as listed on the face of the title?

Owner required to sign his/her legal signature. If the applicant's printed name and signature are so different that

it appears to be two different people, a Statement of Facts 256 with Section F, Name Statement, completed, is

required

Printed Name

Shown Signature on Title

Statement of Facts, REG 256,

Section F, Required

Joseph Donald

Smith

Joe D. Smith

Joseph Smith

J. Donald Smith, or

another variation of the first and middle name(s)

or includes a suffix such as Jr. or Sr. Not Required

J.J. Doe Metal

Co. James Metal Co.

Virginia D.

Smith Denise Smith Required

What is a Paperless Title?

A Paperless Title is an electronic title. Paperless Titles are issued when there is a Lien listed. The State requires

the lienholder to release the lien directly with the DMV and request the title be printed and mailed to the

Provider.

I N S U R A N C E A U T O A U C T I O N S

Last Updated 07/2013

Please direct any questions, comments, or corrections to IAA’s Title Solutions Team.

[email protected] Toll Free - 888-MY-TITLE (888-698-4853)

© 2013. Insurance Auto Auctions, Inc.

Page 10

Example Documents

California Title (Front)

I N S U R A N C E A U T O A U C T I O N S

Last Updated 07/2013

Please direct any questions, comments, or corrections to IAA’s Title Solutions Team.

[email protected] Toll Free - 888-MY-TITLE (888-698-4853)

© 2013. Insurance Auto Auctions, Inc.

Page 11

California Title (Back)

I N S U R A N C E A U T O A U C T I O N S

Last Updated 07/2013

Please direct any questions, comments, or corrections to IAA’s Title Solutions Team.

[email protected] Toll Free - 888-MY-TITLE (888-698-4853)

© 2013. Insurance Auto Auctions, Inc.

Page 12

California Secure Power of Attorney

(Vehicle/Vessel Transfer and Reassignment Form)

I N S U R A N C E A U T O A U C T I O N S

Last Updated 07/2013

Please direct any questions, comments, or corrections to IAA’s Title Solutions Team.

[email protected] Toll Free - 888-MY-TITLE (888-698-4853)

© 2013. Insurance Auto Auctions, Inc.

Page 13

Index

A

Alternate disposal .............................................................................. 6 ATV ..................................................................................................... 7

B

Boat .................................................................................................... 7 Boats ................................................................................................... 7

C

Commercial truck ............................................................................... 7

D

Deceased owner ................................................................................. 5 Duplicate title ..................................................................................... 4

F

Farm equipment ................................................................................. 7 Farm Equipment ................................................................................. 7

L

Lien release ......................................................................................... 4

M

Manufactured and mobile homes ...................................................... 7 Moped ................................................................................................ 7 Mopeds .............................................................................................. 7 Motorcycle ......................................................................................... 7 Motorcycles ........................................................................................ 7

N

Name changes .................................................................................... 5

O

Odometer disclosure .......................................................................... 4

P

POA ................................................................................................. 10 Power of attorney (POA) .................................................................. 10

T

Title fees ............................................................................................. 4 Trailers................................................................................................ 7