california 3 rd party saas enhanced 911 presented by theresa stockton & kevin kito 911 etc, inc
DESCRIPTION
911 ETC, Incorporated Founded in 1995 / Based near Seattle, WA (Everett) 911 ETC maintains Customer Data 911 ETC provides Enhanced 911 Database Management and On-site Emergency Notification to provide Precise Location Information 911 ETC interfaces for Customers to National Databases We assists in interfacing Customers Telecom Network PBX (Private Branch Exchange)/VoIP Networks with your local PSAP (Public Safety Answer Point) to provide Automatic Number Identification (ANI) and Automatic Location Identification (ALI) necessary for all Enhanced 911 calls.TRANSCRIPT
California 3California 3rdrd Party Party SaaS Enhanced 911 SaaS Enhanced 911
Presented By Theresa Stockton & Kevin Kito
911 ETC, Inc.
AgendaAgenda
About 911 ETC What 911 ETC Provides Current California Case
Studies Questions
911 ETC, Incorporated911 ETC, Incorporated
Founded in 1995 / Based near Seattle, WA (Everett)
911 ETC maintains Customer Data911 ETC provides Enhanced 911 Database Management and On-site Emergency Notification to provide Precise Location Information
911 ETC interfaces for Customers to National DatabasesWe assists in interfacing Customers Telecom Network PBX (Private Branch Exchange)/VoIP Networks with your local PSAP (Public Safety Answer Point) to provide Automatic Number Identification (ANI) and Automatic Location Identification (ALI) necessary for all Enhanced 911 calls.
What 911 ETC Provides:What 911 ETC Provides:
• Full time customer support with a trouble ticketing process• Ongoing scheduled database management services• Synchronized error correction and status reconciliation• Data reports available upon request• Full data back-ups• Data file processing logs and notifications• Interface support with Telco contacts for routing issues• Testing support• E911 database design consulting• Custom data loaders to accommodate your database needs
Current California Case Current California Case StudiesStudies
• CalOptima• City of West Sacramento• Qualcomm• County of San Bernardino
• Single Address• CLEC Customer• ELIN ERL Implementation
CalOptimaCalOptima
CalOptima Sample FeedCalOptima Sample Feed
• 34 Unique Building Addresses• Scheduled Daily Data Feed From
Existing Database• Data Validation
City of West SacramentoCity of West Sacramento
City of West Sacramento City of West Sacramento Sample DataSample Data
911 ETC Data Center
Customer Extension Location Database
Scheduled Dynamic Directory Export
911 ETC Export Processor
Regional ALI Data Center(s)
PSAP (911 Call Center)
Selective Router
SwitchOn Campus Phone
911 Call
911 ETC Import
Processor(E-Mate Auto-
MAC)
Legend
Active On-Campus 911 Call Path
Pre-911 Call Location Updates
Internet
ISDN - PRI
• Multiple Dial tone providers• 42 Building Unique Addresses• Customize On-site Notification
QualcommQualcomm
Qualcomm Sample DataQualcomm Sample Data
• Progressive Implementation• Multiple LEC Territories• Single Scheduled Daily Data
Feed
County of San BernardinoCounty of San Bernardino
County of San Bernardino County of San Bernardino Sample DataSample Data
911 ETC California 911 ETC California CustomersCustomers