First he wanted me to order a virtual

server and now he says I

need to Twitter! Is

that a dance?Carolina Association

of Governmental Purchasing

March 6, 2009

Apple IPod Ad

2008

2009

A New Year, New Rules,

New Challenges, New Beginnings

Terry Bledsoe

March 2009

Picture from 1954 Popular Mechanics Magazine....

CHANGE

Compared to the last century, how much technological change is likely

to happen in the next 10 years?

5 times

20 times

80 times

80In the next 10 years we will experience about 80 times the amount of technological change as we did in the last 100 years.

AgileAdaptable

Efficient

Short term vs long term

Ownership vs OptionsLocation vs Options

TRENDS &issues

The Economy

• Revenues have and will decrease. • Could be an optimum time to make changes – Focus on how things could be done better in the future.– Review programs that need to be discontinued

• Negotiate everything with vendors• Invest in new technologies that provide for a lower

total cost of ownership• Respond be proactive and not reactive. • It is up to us to make the best decisions for our

citizens.

• Protect Net neutrality. • Safeguard privacy. • Create new levels of government transparency and accountability. • Hire a national chief technology officer. • Lead the world in broadband deployment. • Increase investment in science and research. • Reform the patent system. • Use scientifically valid evidence to make policy. • Make math and science education a national priority. • Increase opportunities to retrain workers in technology fields. • Modernize public safety networks. • Invest in electronic health-care information systems. • Enable American industry to develop renewable energy sources.

Obama’s Technology Plan Jan 09

*

Japan 60 Mbs /second US

5 Mbs /secondJapan France

United States Luxembourg

5 Mbs /second

60 Mbs /second$35 /month

$55 /month

*

Virtualization Servers & Storage

15%

5%

5%

95%

10%

VirtualizationServers & Storage

75%

Do the Math?

• March 2006 – 70 physical servers• Today 128 servers, 108 virtual and 20 physical

servers• Storage used 4.5 terabytes to over 12

terabytes.• Total of 27 terabytes of storage available.• Full redundancy for disaster recovery• Approximately $400,000 in server savings

Virtual Desktop Interface

Apps

Windows

Profile

Hardware Servers & Storage

Profiles

1

Apps

2

OS

3

Creation of the Dynamic Workstation…

EMPLOYEE at home

EMPLOYEE at work

PARTNERS

Deliver Desktops as a Service to Users Anywhere (DaaS)

High Speed VirtualDelivery Protocol

User Profile

Windows Applications

Desktop Provisioning

One image to manage

eDiscoveryemail archiving

DOCUMENT MANAGEMENT

Public Records Law

Mobilization

GreenIT &everything else

Is it Really a Phone ?

*

Customer Experience

Customer Service Vs*

Tech Shoot Out• Google Search• Car Keys with Key Bob• Cell Phone• Purchased something online• Have or help keep up a purchasing website.• Google searched your boss• Put Bid notices on your website• Participated in an online Webinar• Camera with a Cell Phone• USB Thumb Drive• Cell phone with Internet Capabilities• Uses Twitter in your organization (Bonus)• Commented on a blog, purchase, or someone else’s comment• Have a MySpace account to watch your kids• Have a Facebook Page• What is 62262?

Social NetworksBLOGS

Empower the Public

Web2.0

Defining Web 2.0

• Is not software, equipment, etc…• It is a concept• The core tenets of Web 2.0–Openness–Collaboration–Community– Trust

• Characterized by increasingly interactive nature of the web rather than a collection of static pages viewed passively

AJAX

Defining Web 2.0

• Shared content• Shared tools• Unbounded dialogue• Cooperate, don’t control• Users add value

• Perpetual Beta State• Self Organizing Groups

Meet

Gavin“Life is a Stage… Perform”

“Leading, Inspiring, & Motivating Young People across Our Nation!”

Web 2.0 Components

•Media in different formats

•Ability to adapt to users

•Distributed through many sources

•Ability to Bookmark, Tag and Share

•Design softer, welcoming, more visual than text

26 You Tube Channels

100s of videos

Subscriptions to related agencies

Second Life Facts:•Total Residents: 15,675,140•Logged in Last 60 Days: 1,285,692•Online Now: 43,053•US$ Spent Last 24 h: $1,160,974•LindeX Activity October: 268,198,215 L$•CDC Has an Avatar on Second Life•Statistical Profile October 29, 2008

http://secondlife.com/

http://www.social-marketing.com/blog/2006/11/cdcs-second-life.html

CDC Presence in Second Life

YesBUTwhat are you doing?

New Media for Local Government

First he wanted me to order a virtual

server and now he says I

need to Twitter! Is

that a dance?Carolina Association

of Governmental Purchasing

March 6, 2009

Apple IPod Ad

She’s Twittering( Tweets)

First he wanted me to order a virtual

server and now he says I

need to Twitter! Is

that a dance?Carolina Association

of Governmental Purchasing

March 6, 2009

Apple IPod Ad

Tagged and Shared• State of Utah www.utah.gov• State of Virginia www.Virginia.gov• Rhode Island State Council on the Arts www.arts.ri.gov• Catawba County http://www.catawbacountync.gov/ • Catawba Green http://catawbagreen.blogspot.com/• Del.icio.us http://del.icio.us/ • Flickr http://flickr.com/ • Go2Web2.0 http://www.go2web20.net/ • Linked In http://www.linkedin.com/• My Space http://www.myspace.com/ • Second Life http://secondlife.com/ • Twitter http://twitter.com/• YouTube http://youtube.com/

• http://www.youtube.com/FranchiseTaxBoard • Wikipedia http://www.wikipedia.org/

Catawba County does not promote, endorse and is not responsible for content on any of the sites or materials referenced on this page. References are for informational purposes only and the appropriateness is the sole responsibility of the individual viewing.

Research• Mapping the Consequences of Technology on Public Relations, John V. Pavlik, Ph.D. Institute for

Public Relations http://www.instituteforpr.org/ipr_info/mapping_the_consequences_of_technology_on_public_relations/

• CDC Spare Change Nedra Kline Weinreich http://www.social-marketing.com/blog/2006/11/cdcs-second-life.html

• From Web 2.0 to Government 2.0? The IBM Center for The Business of Government Weblog http://transition2008.wordpress.com/2007/07/31/from-web-20-to-government-20/

• HD Radio/iTunes tagging technology a top innovation http://www.hdradio.com/press_room.php?newscontent=244

• SocialNets, Wikis, and Blogs… Oh My! Managing Worker 2.0, Dr. Shannon Schelin, UNC School of Government, Center for Public Technology

• How Web 2.0 will Transform Local Government, Oct 16, 2008, By Bill Schrier http://www.govtech.com/pcio/articles/422264

• Government Technology http://www.govtech.com/gt/418153 • Converge Magazine http://www.convergemag.com/story.php?catid=239&storyid=106015 • steal this idea SLG http://www.pwt.net/stislg • GOVERNMENT BLOGS: IS THE ERA OF WEB 1.0 GOVERNMENT OVER?

http://blog.ogilvypr.com/?p=379

Catawba County does not promote, endorse and is not responsible for content on any of the sites or materials referenced on this page. References are for informational purposes only and the appropriateness is the sole responsibility of the individual viewing.

Sources• http://www.cmswire.com/cms/enterprise-20/gartner-2009-top-10-strategic-technologies-003348.php

Gartner• http://www.zdnetasia.com/news/business/0,39044229,62047187,00.htm ZDNet• http://www.capv.com/home/Multiclient/MobileImaging.html • http://www.top10dedicatedhosting.com/en/?p=458 • http://edgewatertech.wordpress.com/2008/12/02/top-5-web-technology-trends-for-2009/ • http://www.baselinemag.com/c/a/Infrastructure/IT-Trends-for-2009/ • http://www.ere.net/2008/08/04/trends-in-corporate-recruiting-for-2009/ • http://www.convergedigest.com/Bandwidth/newnetworksarticle.asp?ID=26147 • http://www.computerworld.com/action/article.do?command=viewArticleTOC&articleId=112360&specialReportId=9000100&pageNumber=1

• http://www.networkworld.com/news/2008/041708-careers-sidebar.html?page=1• http://www.networkworld.com/news/2008/041708-careers.html?page=1 • http://www.networkworld.com/news/2008/081808-16-hot-it-roles.html?page=1• http://dallas.4jobs.com/articles/i/ad3955/blogs/information-technology/state-cios-reveal-top-10-it-priority-lists-for-2009.htm

http://net-security.org/secworld.php?id=6845 • http://www.sophos.com/sophos/docs/eng/marketing_material/sophos-security-threat-report-jan-2009-na.pdf

• http://www.net-security.org/secworld.php?id=6836 •

Catawba County does not promote, endorse and is not responsible for content on any of the sites or materials referenced on this page. References are for informational purposes only and the appropriateness is the sole responsibility of the individual viewing.