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July - 2011

Volume - 5 Issue - 2

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CONTENTSEmerging Opportunities in Public Private Partnerships (PPP)

Manoj Aggarwal & Dr Vijita Aggarwal

Practices & Issues in Performance Management Systems for KnowledgeWorkers - Survey findings from companies in Knowledge Economy

Ajay Oberoi

Primary Titanium Metal: Indian Potential belied, but shine ahead

Dr G S Upadhyaya

Sports Dietitian Consultation: Need of hour in Indian Scenario

Dr Shubhangi Gupta

Enhancing Operational Excellence in a Healthcare Setting

Dr Suhanya Aravamuthan

The Essential 4 - how leading, selling, branding, and innovating drivesustainable, profitable growth

Dan Coughlin

The Decade of Policy Evolution in Wind Power

Mahesh Vipradas

Character Rules the Edge in Knowledge for Know-All Learning

Prof. Priyavrat Thareja, Varun Goyal & Amandeep

Book Reviews

Author Profile

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Editorial Advisory Board

Chairman

Prof. Dilip K. BandyopadhyayVice Chancellor

Guru Gobind Singh Indraprastha University, Delhi

Members

CONSULTING AHEAD - VOL. 5 - ISSUE 2

Prof. B. BhattacharyaVice Chairman & Distinguished ProfessorInstitute for Integrated Learning in Management

New Delhi

Mr S. S. ChakrabortyManaging DirectorConsulting Engineering Services (India) Pvt. Ltd.

New Delhi

Mr Rajiv KhuranaFounder & Principal ConsultantThe Personnel Lab, Management Consultant

New Delhi

Dr Aneeta Madhok

ChairpersonThe International Council of ManagementConsulting Institutes (ICMCI)Mumbai

Mr Navyug MohnotManaging DirectorQAI (India) Limited

New Delhi

Mr N. S. RajanPartner (Human Capital)Ernst & Young Pvt. Ltd.Gurgaon

Mr G. ShankarPresident, Madras Consultancy GroupFormerly Vice Chair, ICMCI &Formerly President, IMCIChennai

Mr Tanmoy ChakrabartyVice President & HeadGlobal Govt. Industry GroupTata Consultancy Services,

New Delhi

Mr Brian IngFormerly ChairmanThe International Council of ManagementConsulting Institutes (ICMCI)Cambridge (U.K.)

Dr Bhimaraya A. MetriProfessor (Operations Management)Management Development InstituteGurgaon

Dr Kiran Kumar MomayaProfessor, Strategic / Technology Managementand CompetitivenessS. J. Mehta School of ManagementIndian Institute of Technology BombayMumbai

Mr S. R. RaoPresident, Global ProcurementConsultants Ltd. & FormerlyExecutive Director, EXIM BankMumbai

Prof. P. B. SharmaVice-ChancellorDelhi Technological UniversityDelhi

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Public Private Partnerships (PPPs) have become extensively accepted

course of action for creation and operation of infrastructure projects as well

as operating service delivery mechanisms. The momentum behind PPPs has

stemmed from a number of reasons, such as a perceived need for accelerated

creation and delivery of infrastructure and public services, search for more

effective managerial techniques and processes, building consensus in public

policy options etc. While these developments have in general given a fillip to

Public Private Partnerships all over the world, their manifestations have

been different in different areas. This paper attempts to put these

developments in perspective and identify some common features that are

consistent with the concept of PPP, examine its relevance in the context of ourcountry and briefly explore the challenges it offers in terms of rapid capacity

building through training and consultancy for creating and managing

efficient and effective PPP arrangements.

Emerging Opportunities in Public Private Partnerships (PPP)

CONSULTING AHEAD - VOL. 5 - ISSUE 2l1

Vijita Aggarwal

Manoj Aggarwal

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At organizational level, performance management is useful for aligning

corporate, team and individual objectives, underpin the core values, support

cultural change, retain and develop talent, and develop learning

organization through continuously identifying improvement opportunities.

Shortcomings of performance management practices emanate from the

process design to implementation to acceptance by assesse; and factors

affecting performance management can be categorized as system design,

implementation, knowledge & training, and effort - output correlation. Oneof the key steps in performance management is performance appraisal.

Appraisal systems have been around since the industrial revolution when

they were used to measure the production of a workforce. There were clear

definable objectives, produce and widgets by Friday, they were by default

SMART (Specific, Measurable, Agreed, Realistic and Time bound goals) and

very much tied to reward as the worker's salary was based upon weekly

production.

Knowledge workers have now become the integral part of the economic

growth and hence need to be given due importance in arriving at

management practices. More so when it comes to HR practices especiallyperformance management of individuals / groups. The conventional

procedures and techniques adopted in the Appraisal system may not bring

out desired outcome. Thus, it is desired to examine practices and issues in

performance management system amongst knowledge workers. Through a

specially designed survey, the issues facing knowledge workers and their

perception about prevalent performance management systems especially

parameters such as Current practices; Feedback and Development Need

Identification; Difficult Situations, Psychological Barriers, Causes of

Failure; Employee Perception about performance management;

Satisfaction Level with current Performance Appraisal and acceptance levelof forced normalization practice are explored.

Differential information given by the knowledge workers within the same

organization indicates inadequate level of understanding / awareness about

performance management practices within the organization. Also from

knowledge workers responses it appears that within the same organization

different practices are followed perhaps depending upon assessor. By and

large knowledge workers have expressed need to improve the key result areas

and target setting process and building transparency while assessing. Some

of the knowledge workers have suggested introduction of 360 degree and

Practices & Issues in Performance Management Systemsfor Knowledge Workers Survey findings from

companies in Knowledge Economy

Ajay Oberoi

10lCONSULTING AHEAD - VOL. 5 - ISSUE 2

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Balanced Scorecard practices. Also involvement of independent agency to

build fairness and transparency has been recommended. On the whole

results reveal the concerns over method of giving overall rating to knowledge

workers and the prevalence of forced normalization practice to fit the bell

curve. Knowledge workers find difficult to face forced normalizations,

dislike it and consider it as one of the key reasons for failure of current

performance management systems. They feel that current practices are not

effective in improving overall performance of the organization. Knowledge

worker feel that entire performance management system can be carried out

objectively and participative methods will be beneficial. Most of them feel

that key to success of performance management is aligning individual goals

to organizational goals and are looking forward to changes in the current

performance management practices.

Above findings indicate that current practices of performance appraisal of

knowledge workers fall short in meeting its objectives and need improvement

on three counts 1) Objectivity and being holistic; 2) Differentiating

knowledge workers without forced distribution; 3) Giving relevant feedback

with details on areas of strength and opportunities to improve.

Practices & Issues in Performance Management Systems for Knowledge Workers.....


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Although Indian reserve of titanium mineral ilmenite (FeTiO3) is 45% of the

total world reserve (3053 million tonnes), the progress in India regarding

industrial production is far from satisfactory. For low cost production one

needs novel cost effective extraction methods as well as cost affordable

usage. In this respect automobiles appears to be a sector full of promise.

Technical problems which are cited with titanium in automobiles include

wear resistance, lower modulus than steel, and machining difficulties.

Powder metallurgy processing appears to be very much suited, particularly

when one does not require fabricating very heavy structural members, which

are processed through conventional casting and working route. The paperalso describes what major things must be done on the part of the

Government, including constituting urgently a Titanium Development

Board.

Primary Titanium Metal: Indian Potential belied,but Shine Ahead

G.S. Upadhyaya


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Sport is one of the biggest entertaining industries in India. With theappearance of CWG 2010, a sport is now seen with awe. Nutrition forms the

foundation for physical performance; it provides the fuel for biologic work

and chemicals for extracting and using food's potential energy. Several

sports and related activities, including dance, contribute to less than

satisfactory nutritional status. The suboptimal nutritional status not only

affects performance but probably increases the likelihood of injuries related

to these activities. Athletes face a unique set of circumstances that make them

particularly vulnerable to disordered eating behaviours. Severe lack or even

modest under consumption of macro- and micro-nutrients have also been

linked directly or indirectly to limit work outputs and exert adverse effects onphysical functions.

Regular nutritional supervision under a specialized sports dietitian will

provide the athletes sound information about eating balanced foods and

obtaining the necessary nutrients and energy to allow optimal physical

performance in training and events both. He/she is skilled to guide the

sportsperson about maintaining an adequate hydration and the appropriate

selection of the foods during pre- and post-competition meals. A sports

dietitian can also educate the athletes regarding wise selection of foods and

beverages that can alleviate some of the common problems faced by them and

elevate their health status. Dietitian must ideally be a part of the team, whichis working on improving the performance ability of the athlete. The right kind

of diet helps an athlete to achieve improved power to weight ratio, elevated

endurance levels and increase muscle mass and strength.

Keywords: Sports, Exercise, Nutrition, Hydration, Injuries, Competitions,

Endurance levels, Peak Performance, Disordered Eating, Female Athlete

Triad

Sports Dietician Consultation: Need of Hour in Indian Scenario

Shubhangi Gupta


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One business that customers regularly have to wait for significant periods oftime and therefore believe is operated in an inefficient manner is a doctor's

office. It is often recommended when a patient makes an appointment that

they block off a couple hours of time for the visit and should expect to wait up

to an hour after the appointment time before they see the physician.

Consultations in general hospitals are often without prior appointment and

associated with significant waiting time. Such delays in industrial hospitals

can lead to man-hour loss and interfere with production. The largest factor is

unchangeable, which is patients are booked in fifteen-minute slots

throughout the entire day while the actual time of visit can vary from ten

minutes to an hour. However, by carefully analyzing a practice, it is possibleto reduce the time a patient spends in the waiting room, and more

importantly, be creating events of value to the patient even when have not

seen the doctor yet.

Enhancing Operational Excellence in a Healthcare Setting

Dr A. Suhanya


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In every business there are two basic activities: thinking and doing.

This is true for every employee. Forget the fallacy that you have to have

"doers" and "thinkers". What every organization needs is for all employees to

think first and then move into action.

To gain clarity regarding the amount of time you spend doing versus thinking

take out your weekly calendar for the past three weeks. Highlight with a red

marker anytime you were sitting in a meeting of any kind or anytime you were

dealing with a crisis or something that popped up without warning including

customer and employee complaints and personal situations. Now highlightwith a green marker anytime you had uninterrupted time to focus on thinking

about a single area of your business. What percentage is green and what

percentage is red?

This paper will primarily focus on the process of thinking first and then moving

into action as a means for improving business results in a sustainable way.

The Essential 4 - how leading, selling, branding, and

innovating drive sustainable, profitable growth

Dan Coughlin


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Background

Wind energy has become one of the key renewable energy sources for power

generation in India. The development of renewable energy, in general, and

wind power, in particular, was initiated in India in the late 1980s through the

efforts of the Department of Non-conventional Energy Sources (DNES). The

different programmes were initiated by DNES, which were continued after

formation of the special ministry - The Ministry of Non-Conventional Energy

Sources (MNES), now renamed as the Ministry for New and Renewable

Energy (MNRE). The growth of the wind power sector has created adevelopmental path, in terms of policy and regulatory interventions, in India

which is useful for other renewable energy technologies like solar power. It is

also worth mentioning that the contribution of wind power in the power mix

of the country is now more than the power generation from nuclear power.

The first decade of the century saw a renowned thrust on renewable energy

driven by the global climate change mitigation imperatives, and coupled

with energy security requirements in India. The technological developments

in wind turbine technology and allied areas such as resource assessment and

grid integration, along with the increasing cost of conventional power

generation as well as scarce availability of fuel for power generation, has putwind power on centre stage. The thrust on renewable energy along with the

technical advancement saw the policies and regulations being developed to

achieve sustained growth.

The Decade of Policy Evaluation in Wind Power

Mahesh Vipradas


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The objective of the paper was to study the various factors of learning

process like character, competence, knowledge, money (salary) &

personality. Out of which character & knowledge were considered as two

most important factors for learning process. We know that the ability to

acquire knowledge was considered as primary to that of good character but

sound character would definitely reinforce the effective use of knowledge. So

we will analyse both the factor simultaneously.

Character Rules the Edge in Knowledge for Know-All Learning

Prof. Priyavrat Thareja, Varun Goyal and Amandeep


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This book, by Debra Benton, makes quite a lucid

read. The book is based majorly on the interviews ofthe business leaders and their experiences are

summed up and shared in a comprehensive manner.

In this book Benton, a renowned coach, outlines

how to empower and motivate future leaders. The

author gives advice based on proven track records of

the leaders. CEO Material lists the competencies to

cultivate, networks to be built, and critical actions to

be taken in order to be a leader in any organization.

This book has 16 chapters and each chapter deals

with the dilemma of trying to reach the top. Thefocus of this book is to identify and improve the

range of the person aiming for the top slot. What is it

which makes the person more effective and the

behavioural traits which have to be cultivated and

nurtured to reach the top? It gives the perspective

from the other side too about what the organization

looks for in the future leaders.

The book has a very powerful introduction which

instantly transforms reader to think in an official

situation. It says "Right now, where you work, there

are people behind closed doors desperately trying to

find someone to promote or develop for a larger role.

When your name comes up, you want one of those

authoritative-looking people to stand up and say..."

At once the reader is forced to think about his or her

pluses and minuses.

The author in each chapter goes through areas which

are subtle but make a differential impact when it isthe race for the top. In the race you don't have to be

only hard worker but "craf t smanship ,

communication, collaboration, and confidence"

play an equally important part. Benton points out to

"be ready" is not THE thing it is important to make

people recognize that you "are ready".

The book has interesting anecdotes and quotes

which keeps the reader glued. Advice is not verbose

but one to one. It seems that you are with you

personal coach, "treat it like a game. Find out therules, and figure out how to play to win". It quotes

one CEO to the effect that at the end of the day you

can control one thing and that is your performance

" When I babysat as a teen my parents taught me also

to do the dishes, laundry, and clean the house. I was

the most sought after and heavily tipped babysitter

in town."

This book might not be one of those legendry must

reads, but it certainly makes a good reading. One ofthe most impressive reasons is that it makes a

compelling checklist for the reader that in the day to

day routine he is not losing track of the traits and

behaviour patterns that will help him to reach his

goals and develop into an effective future leader.

Title : CEO Material

Author : D.A. Benton

Publisher : TATA McGraw Hill

Reviewer : Dr. (Ms) Vijita Aggarwal, Associate Professor, GGS IndraprasthaUniversity, Delhi

BooReview


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Book Review


The Big book of marketing is an attempt by the

author to provide with the best source of marketing

strategies available to help young marketing

professionals and entrepreneurs to craft a successful

marketing plan and strategies, launch plans for

products and corporate brands, and also help them in

building successful business. The text provides areal-world prospective that explains HOW and

WHY essentials in order to understand, today's fast-

paced and ever-growing marketing environment. It

covers case studies and strategies in practice from

Fortune 100 companies all across the globe

including an exciting range of goods and services.

Each chapter covers fundamental aspect of

marketing process, broken down and analyzed in

detailed, where in each of these concerns reveal their

step-by-step marketing strategies, proven marketing

tools and tricks of the trade.

The Big Book of Marketing has its content divided

in six parts - Introduction, Planning, Demand, and

Marketing Communication, Supply of goods and

services and Supply Chain.

Part 1 - Introduction, explains the general marketing

definitions, goals, changing perspectives of

marketing, how to provide value to consumers,

marketing mix and its applicability and more gives abasic understanding of place of marketing in the

organizational structure of any concern.

Part 2 - Moving on to this section, the text describes

the real time applications/case studies of

organizations like Xerox for Organizational

Planning, Strategic Planning by GE, Branding

strategies of companies like Paramount pictures,

Fleishman-Hillard, and Marketing Research roll out

plans from Colgate-Pamolive, AC Nielsen, which

are indeed the essentials for any marketing

professional.

Part 3 - This section of the book focuses of purchase

behavior and demands of consumers as well as

organizations and the practical case studies of

Kimberly-Clark, Frito-lay, Kraft, Boeing and IBM.Part 4 - Marketing communications is an essential

tool for any concern as it involves a communication

which reaches out to the mass as well as clients and

that builds the value within the market and becomes

the sales drive for the company. This section

describes marketing communications management,

B2B and B2C selling initiatives, Advertising and its

process, how to manage clientele relationships, i.e

public relations, Promotional and Direct marketing

(tactics for consumers, trade and media).

Part 5 - Often it is mistaken that Supply of goods and

services is subjected to logistics itself wherein this

text would actually help in understanding through

practical applications that product management is

also an important aspect of it. It includes product

classifications, competition and differentiation,

product development process and its packaging,

pricing and how the quality of the product has to be

maintained throughout to reach customer

satisfaction.

Part 6 - The last section of the text contains applied

practical applications of supply chain management

by companies like Procter & Gamble, FedEx, APL

logistics, who are pioneers in their fields and explain

the essentials of supply chain management, factors

influencing supply chain configurations, wholesale

activities, warehousing and product storage factors,

how to control inventory and transportation

marketing. Also retailing is also covered in this

Title : The Big Book of Marketing

Author : Anthony G Benett


Reviewer : Manmeet Randhawa, Manager-Marketing, Jones Lang LaSalle

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Book Review

section, considering store retailing where

merchandising and buying plays a significant role

along with presentation of products, in store

promotions, after-sale services, and as for digital

retailing, tools for developing of website, its

promotion and analytics have also been explored.

In nutshell, this text is a hand on grab for any

marketing professional irrespective of retail and

manufacturing to service and non-profit industry in

all respects and it is one the most comprehensive

marketing text available in today's fast-paced

environment.


Competition in the new economy is being shaped by

four macro-economic factors which, while not new,

are now increasingly important for today's

executives to address. Massive market variation,

enhanced market volatility, sustained cost pressure

and stakeholder concerns are key parts of the new

reality, for all businesses.

Explaining fundamental shifts, this book reveals

what lies in store for, how they can survive and

excel, outgrowing the confines of domestic markets,

technologies and resources. This book spells out a

unique recipe for dynamic business overhaul,

sustained business growth, competitive edge and

industry leadership - a recipe distilled into two key

ingredients, Global Value Webs to configure a

superior value proposition for consumers across the

world and a Global Index to measure businessperformance.

To fully exploit opportunities offered by

globalization, organization must successfully create

a strategy, business process and technology skills in

the right location & cost bracket. Managing

globalization requires organizations to evolve

traditional talent model and management

approaches and adopt innovative ideas. Cross

cultural understanding and training became

fundamental. In the global market organization need

to respond in different way from those in the past.

No company can stay complacent if it has to survive

and excel in emerging global order.

To achieve high performance in the era of

globalization, organization needs to access a full

scale global network of technologies, talent and takenew approaches to manage them through innovative

models. Connecting with partners and supplier

across the world and providing excess to their

product & services in diverse market place has now

became important an organization must take new

approaches to manage them through innovative

models.

This book illustrates the parameters to measure

global success, to win the global economy having

good product and services is not enough. Author hasdepicted to evaluate the performance of the

company in the global market "Leadership,

Processes, Localization, Innovation, Metrics,

Human Capital, Customer, Objective" are the

parameters

Author assist reader to learn "How to expand"

strategically in the global market.

Title : Winning in the Global Economy

Author : Raj Seksaria & Sanjiva Shankar Duvey


Reviewer : Komal Bajaj, Senior Officer-Corporate Finance, SandharTechnologies Limited, Gurgaon

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Author Profile

Mr Manoj Aggarwalis currently the Chief Executive Officer - Highways (O&M) Department with Delhi-Gurgaon Super Connectivity Limited. He has more than 25 years professional experience broadly on public

policy, government liasion/interaction, Key relationships management, Advertising and marketing,

operations management, Public Private Partnership, Public Transport, BRT, Bus Operations, Automatic

Fare Collection, Local area governance, Highway Management, HTMS, ITS, Toll roads management,

Project Planning and Execution, Infrastructure creation and management, Public Service Delivery,

International exposure in both academic and professional areas, multi linguistic capability.

Dr. Vijita S. Aggarwalis an Associate Professor at University School of Management Studies, Guru Gobind

Singh Indraprastha University, Delhi. She has extensive background in multi-national business and her

research interests are in the areas of brand management and management for enhancing systemic efficiencyand effectiveness. She has published papers in various journals and spoken at various national and

international conferences. Her industry experience of about 8 years facilitates integration of concepts with

applications. She is also the President of the Erasmus Mundus Alumni Association, India.

Mr Ajay Oberoiis currently working as the Executive Vice President - Aptech Ltd and is also the Managing

Trustee- AICAR Business School. He has about 30 years of experience in Automobile, Construction

Equipment; ITES; Training and Education. Proven experience in Leading Human Resource Function;

M&A; and Building startup operations / Businesses. Mr Oberoi won "Outstanding Research Paper Award"

at "International Conference on Management Strategies - 2009" organized by Mumbai University. His

specialties are HRM & General Management; Designing Environment / Business Specific HR Solutions;

Mentoring & Coaching - Leadership Development; Role & Position Evaluation - Compensation & Benefits

Management; Talent Acquisition; Operations; and Negotiations.

Dr G. S. Upadhyaya has served as Professor with IIT Kanpur for more than 25 years and presently provides

consultancy with emphasis on materials, plant trouble-shooting, research lab planning/management and

HRD for metallurgical industries. Prof. padhyaya has published more than 300 original papers and authored

13 books on a wide range of PM materials. He has also been on the editorial board of numerous International

Journals related to materials. Apart from being a member of various national and international institutes,

Prof. Upadhyaya is a full member of the International Institute for the Science of Sintering, the only living

Indian to achieve this honour.

Dr Shubhangi Gupta is presently Heading the Food & Nutrition Department at GDM (PG)Girls College,

Modinagar, U.P. She is also the research supervisor for few of the researches being done in the department.

Her own research works revolve around important aspects of child nutrition. She has presented various

papers in national seminars and participated in some international seminars on the aspects of nutrition and

dietetics. She is awaiting publication of some of her research articles in journals of national and international

repute. She is also the Editor-in-chief of scientific nutrition journal soon to be published. She is a Registered

Dietitian and member of British Dietetic Association, UK, Indian Dietetic Association (Delhi Chapter), and

Nutrition Society of India, Hyderabad. She is the author of a blog named FOODSENSE, where she spreads

awareness about various subtleties regarding food, nutrition and health.


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Dr Suhanya Aravamudhan is currently working as Lecturer in the School of Business at Lincoln Memorial

University, USA. She has authored various articles for international journals of repute.

Dr Dan Coughlin is a student and teacher of practical processes that improve business performance. His

purpose is to work with executives and managers so they achieve great performances. He defines a great

management performance as significantly improving an organisation's most important desired outcomes in

a sustainable way. For more than a decade, he has invested over 3,000 hours on-site observing and advising

executives and managers in a wide variety of business functions and in more than thirty industries. As a

business thought leader, Dan Coughlin is the author of three books on generating great management

performances and articles that have been published in more than 100 publications.

Mr Mahesh Vipradas is Head, Regulatory Affairs, at Suzlon Energy India Pvt. Ltd. He is intensively

involved in regulatory issues related to wind power like power purchase tariff, power evacuation

arrangements, and the renewable portfolio obligation across all States in India.

Prof. Priyavrat Thareja is at present heading the Metallurgical Department at PEC University of

Technology, Chandigarh. His interests include management training, new technology, Lean Six sigma

Black Belt and Innovation. Mr Thareja has published papers in various international journals and spoken at

various national and international conferences.


Author Profile

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Author GuidelinesPerspective

Consulting Ahead is devoted to the publication of articles advancing knowledge through research and cases in all sectors and disciplinesof consulting. The objective of Consulting Ahead is to become a source of innovative thoughts, knowledge and information of concernfor consultants and their clients and other stake holders namely policy makers, academicians and professionals from various disciplines.Our endeavor is to position this journal as a world-class journal on consulting.

Paper Submission

Articles

lAuthors should submit the typescript of minimum 1500 words and maximum 5000 words (preferably) electronically in MS Word(in British English), formatted with double-line space with 1- inch margin on all sides on A-4 size paper using Times new Romanfont of size 12. Email address for submissions is [email protected].

lFor the purpose of blind review, name(s) along with complete contact details of all authors should be mentioned on separate pageand the author(s) should not be identified anywhere in the script.

lAn abstract of not more than 200 words and a brief resume along with a passport size photograph of the author(s) should also beforwarded along with the article. Keywords (if any) should not exceed 10 words or phrases.

lTables/charts/graphs with self-explanatory titles should be prepared on separate sheets and numbered consecutively.

Book Reviews

lReviews not exceeding 1200 words about recently published books across the sectors of consulting may be forwarded for inclusionin the section, along with one copy of the book.

lReviewer should mention the name of title/ sub-title of the book, name(s) of author(s), name of publisher, place & year ofpublication, in addition to the name and contact details of the reviewer(s).

References

lFrom an Academic Journal paper:

Author of article, month & year of journal, title of article in inverted commas, title of journal underlined or in italics, Volume ofjournal, Issue number, Page number of the journal that the article begins on, or pages it starts and finishes on. For example : Fage,J.D. 1989 "African Societies and the Atlantic Slave Trade"Past and Presentno. 125, November 1989 pp 97-115.

lFrom a newspaper article or non-academic Journal paper : Author of article, month & year of newspaper or journal, title of articlein inverted commas, title of newspaper or journal underlined or in italics, page number, column number. For example: Swanton, O.

14.4.1998 "Trouble in Paradise? As a top US university develops a cyber campus Oliver Swanton explores its aims." The GuardianHigher Education Supplement p.vi cols 1-5.

lFrom a paper in Edited Volume:

Author of article, month & year of publication, title of paper in inverted commas, name(s) of editors in italics, title of publication,place of publication, name of publishers and page number. For example, Karp RM., 2002, Reducibility among combinatorialproblems,In: Miller RE, Thatcher JW, Complexity of computer computations.New York, Plenum Press, pp. 85-103.

lFrom a book :

Author of the book, year of publication, title of the book, name of publisher and place of publication. For example, Chase R.B.,Aquilano N.J., and Jacobs F.R., 2002, Operations Management for competitive advantage, Tata McGraw-Hill Publishing CompanyLtd, New Delhi, India.

lFrom unpublished thesis, working paper etc.

Author of the paper, month & year, title of paper, description of paper and place. For example, Magazine M. 2002, Optimal policiesfor queueing systems with periodic review. Unpublished Ph.D thesis, University of Florida, USA.

lFrom a website :Author name, Year, 'Article title',Journal Title, volume, issue, viewed Day Month Year, . For example: Griffith, AI 1995,'Coordinating family and school: mothering for schooling',Education Policy Analysis Archives, vol. 3, no. 1, viewed 12 February1997, .

Review Process

a) Firstly, on receipt of the articles/ book reviews, authors should receive an acknowledgement, normally within 10 days.

b) The Editor/ Executive Editor will then scrutinize the articles/ book reviews for their appropriateness to the scope of the journal.

c) Articles/ book reviews found appropriate for the Journal would then be sent out for blind review. The blind review normally assessesthe quality of the paper according to the criteria that includes the relevance, clarity and originality, extent of knowledgeadvancement, understanding and their likely contribution towards the development of consulting profession.

d) Based on the recommendations of reviewers, the Editorial Team then decides whether the paper should be accepted as it stands,accepted subject to minor revisions, resubmitted for review after major revisions, or rejected. The authors will receive feedback onthe decision.


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Author Guidelines

Declaration by Author(s)

Following Declaration is to be sent by Author(s) along with their manuscript.

Title of Article(s) :

(1)

(2)

DECLARATION

(i) The author(s), as beneficial owner assigns to CDC the copyright in the article to be publishedin the Consulting Ahead for the full legal term of copyright. This assignment includes the rightto publish the article in electronic form, printed, online, CD-ROM, microfiche or in otherform;

(ii) The author(s) empowers the Editor of the Journal to make such editorial changes as may benecessary to make the article suitable for publication.

(iii) The author(s) warrants that the contents of the article is the author's original work, has not beenpublished before, and is not currently under consideration for publication elsewhere; and thatthe Article contains no libelous or unlawful statements and that it in no way infringes the rightsof others, and that the author, as the owner of the copyright, is entitled to make this assignment;

(iv) If the article was prepared jointly by more than one author, the author warrants that he/ she hasbeen authorised by all co-authors to sign this declaration on their behalf.

I have read the guidelines and agree to the conditions mentioned above.

Signature & Full Name of AuthorComplete Postal Address

(along with phone/fax and email address)

To

Editor Consulting Ahead

Consultancy Development Centre

Core IVB, India Habitat Centre

Lodhi Road, New Delhi 110003

Tel.: 011 - 24602915, 24601533, 24602601

Fax: 011 24602602

Email: [email protected]

Website: www.cdc.org.in


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Consulting Ahead

A comprehensive Journal on ConsultingTo share innovative thoughts, knowledge and information of concern for consultants, clients,

policy makers, academicians and professionals from various disciplines.

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Editor - Consulting Ahead, CONSULTANCY DEVELOPMENT CENTRE (CDC)nd

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DOCUMENTATIONOF CASE STUDIESIN CONSULTING

Objectives

Eligibility Criteria

Evaluation Procedure

Honorarium

Application Process

Proposals may be addressed to:

Consultancy Development Centre (CDC), an Autonomous Institution of the Department of Scientific andIndustrial Research (DSIR), Ministry of Science and Technology, Govt. of India set up for promoting andstrengthening of consultancy skills and capabilities including exports and promote cooperation with othercountries.

To recognize delivery models including consulting practices, tools and processes used in execution ofconsulting assignments.

To develop a repository of knowledge in the areas of consulting.

To serve as reference material for consultants and clients.

To supplement students of an educational programmes and participants of short term training programmes inlearning specific concept(s) and/or issues involved in practice of consulting profession.

Practicing Consultants

Consultant working for a consulting firm.

Domain experts/Academicians having delivered a consulting assignment.

Scientists/Engineers having project experience.Government officials/PSU's Engineers/ Officers having project experience.

Proposals received will be evaluated for relevance and short-listed applicants will be required to submit thecase study in accordance with the guidelines of the schemes available on CDC website.

Case studies submitted will be evaluated by the evaluation committee and on acceptance will be published byCDC and authors will be paid honorarium as per the norms laid in the scheme.

To recognize the contribution of author(s) an honorarium of Rs. 10,000/- will be paid for the accepted case

study.

Proposal covering title/theme, sector/industry, project/assignment, time of submission along with resume ofthe applicant should be submitted in the prescribed format (can be downloaded from www.cdc.org.in underAnnouncement section)

India Habitat Centre, Zone IVB, 2nd Floor, Lodhi Road, New Delhi 110 003Ph. : 91-11-24602601, 24602915, Fax : 91-11-24602602

Email : [email protected], Website : www.cdc.org.in

CONSULTANCY DEVELOPMENT CENTRE

Consultancy Development CentreAn Autonomous Institution promoted by DSIR, Ministry of Science & Technology, Govt. of India

ca-jul. 2011

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