CULTURAL SHOCK AND

HOW TO SURVIVE ITKateřina Půbalová

Department of Managerial Psychology and Sociology

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YOUR EXPERIENCE Your expectations

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WHAT IS CULTURE AND WHY DO WE TALK ABOUT IT?

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CULTURE

“Glasses” we see the world through Different traditions, habits, etc.

Different perception of situations, cultures, nations We create a “picture” what others are like Different way to approach problems

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INTER-CULTURE COMMUNICATION

Interaction and influence of people with different cultural background

Verbal What Oral and written

Non-verbal How Body language: gestures, gesticulation, pose,

expression, stress (vocals, physical), etc.

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CULTURAL SHOCK

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CULTURAL SHOCK (1)

A process of adjustment to other cultures Phases:1. Honeymoon

excitement (food, people, habits…)

2. Negotiation uncertainty, unpleasant feelings,

3. Adjustmentaccustomed, thinks back to normal

4. Masteryability of pleasant cooperation with other culture

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CULTURAL SHOCK (2)

Reverse Culture Shock After coming back From own culture

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CZECH REPUBLIC CULTURE DIFFERENCES

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MEASURING CULTURECULTURAL STUDIES

Concepts of intercultural communication/ cross-cultural communication

Geert Hofstede Culture dimensions theory (IBM research) Organizations: Software of the Mind 4 original dimension: Power distance (PDI),

Individualism (IDV), Uncertainty avoidance (UAI), Maskulinity (MAS)

Later added dimension: Long Term Orientation (LTO)

New dimension: Indulgence versus Restraint (IVR)

Fons Trompenaars – 7 dimensions of culture

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CZECH REPUBLIC

Source: http://geert-hofstede.com/czech-republic.html

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SURVIVAL KIT

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HOW TO SURVIVE OTHER CULTURE

Tolerate Do not judge differences and different approach

Do not try to reshape the others It is a waste of energy, you are the foreigner there

Don’t be ashamed When making things differently

Ask and discuss Why others do and see things differently

Use technique of “seven breath”

Enjoy the

differences!!!!!!!

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GOOD LUCK!

And thank you for your attention