c o m m u n i c a t i o n n e t w o r k
DESCRIPTION
TRANSCRIPT
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COMMUNICATION NETWORK
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Definition
Communication Network is the regular pattern, system or structure, designed or built up along hierarchical or person to person relationship through which information flows in an organization.
It has regularity in its pattern or structureCN can be Formal and Informal
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Advantages of Formal Communication
Mainstream of authority and accountability
Intimate relations
Authenticity of matter communicated
Uniformity of information
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Disadvantages
Increased workload
Communication corporation
Dilation of the message
Red Tapism
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Downward Communication
To give directions
To explain organizational policies
To motivate employees
To educate subordinates for performing a particular job
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Challenges
Distortion of message
Delays
Overloaded or under loaded
Bureaucratic Degeneration
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Solutions or Prerequisites
Well InformedPositive communication climatePrevention of over concentrationProper ChannelisationAdequate and clear messages
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Upward Communication
To hold periodical meetingsOpen door policySuggestion BoxesInterviewsInformal gatherings
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Challenges
Concealments
Delays and Distortions
By passing
Poor Listening
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Solutions
Reward for constructive suggestionEffective listeningFormal system for suggestionsCommitteesGrievance ProcedureSocial Gatherings
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Lateral or Horizontal
Coordinating amongst various departmentsProblem solvingConflict resolutionExchanging InformationPromoting social relations
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Challenges
Rivalry amongst employees
Specialization
Physical Barriers
Lack of motivation
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Advantages of Informal Communication
Speedy and spontaneousMultidirectionalCatharsisSocial RelationsSupplementingCircumventing
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Challenges
Misleading
Distortions
Disastrous at times
No responsibility
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Types of Informal
Single stand
Probability
Gossip
Cluster