byte bits on microlearning - stc india...why is there such a high demand for microlearning ?...

May 19th 2018

Byte Bits on MicroLearningCreate big impact with small courses !

2 Confidential. © Copyright Innovatia

About the Presenters

Meera is a Senior Technical Writer at Innovatia India with over 15 yearsof progressive experience in managing various projects. She ispassionate about learning the emerging technologies in the TechnicalWriting practice and has written articles and case studies to express herviewpoints. She aims at achieving customer satisfaction and goes anextra mile ahead to deliver user requirements through preciseInformation Architecture and User Analysis.

Jerine Sebastian is a Lead Instructional Designer with over 9 years ofexperience in developing learning experiences for a varied audience. Hehas developed training material for classroom, online, and for blendedenvironments. He enjoys reading about new technologies and conceptsin the Knowledge Management industry and is excited to see theincreased application of eLearning in every field.


Agenda

• Knowledge Transition Over the Years!!

• MicroLearning – High Demand

• Insight to MicroLearning

• Will it work for my Company ?

• Perception and Reality

• Widespread Formats

• Q & A


Knowledge Transition Over the Years!!


An Example of Traditional Learning


MicroLearning – High Demand

Why is there such a HIGH DEMAND for MicroLearning ?

Essential to getemployees / customers

UP TO SPEED quickly

Advanced in TECHNOLOGY

(Twitter, YouTube, Vine and so on)

A need for CONCISE

and RELEVANT training methods

Presenter

Presentation Notes


BUSINESS

LEARNERS

Insight to Micro Learning

Accessible

Rich Media

Affordable

Just in Time

Modular

Increased Productivity

Presenter

Presentation Notes

As I said earlier, all have little free time on their hands. Basically, learning in nuggets that supplement primary, formal training. The learners are typically in control of what and when they are learning. Micro learning delivers the content in the most efficient and effective possible manner. It is mandatory that you create a blueprint of the course that helps you to define the learning path. Well, note that ML is not a traditional class room training at all. Micro learning must be designed to be : Rich Media - ML include rich media formats that lead to better retention of knowledge. A lot of information in short time. Visuals process faster in the brain than text Creates a collaborative environment benefitting the organization and its employees


Will it work for my Company ?

Do you have Product users who have littlefree time on their hands when they need tolook up specific product information?

YES ! Help them focused. A single learningobjective allows to do just one thingoptimally.

Do you want your TeamPerformance to improve withshort training segments ?

YES ! Give them frequentopportunities to refresh theirskills !

Do you have Sales people whoneeds Product and Salestraining ?

YES ! Get them confident andcustomer-ready quickly !


Widespread Formats

• Mobile Apps

• Animated short videos

• Interactive videos

• Whiteboard animations

• Kinetic text based animations

• Infographics

• iPDFs (Interactive PDFs)

• Interactive parallax based scrolling


Perception Reality• Difficult to Design• Complicated • Long Learning Curve• Expensive to Organization• Time Consuming• Trainer Driven

• No formal teaching structure• No grades / certification /

ratings • Flexible and Learner Driven• Engaging in Audio Visual Effects• Sharable and Mobile Friendly• No dependency on time and

place• Relies on interaction with

Internet Media

Make Microlearning part of business strategy !!


Case Study – Manufacturing

Business Challenges Innovatia Solution Key Benefits

• High number of learners not completing mandatory internal online trainings

• Provide the ability to efficiently and instantly locate information across the organization.

• Support the learners with high quality small course in order to improve the process and efficiency

• Timeline was stringent

• Designed the main topic of the video and divided into micro topics.

• Identified Key Learning Point (KLP) for each micro topic.

• Created different levels of questions for each KLP to reinforce learning points.

• Each section of a larger video is put into a much shorter video.

• Employees are empowered: Have typical control of WHAT and WHEN to access the modules.

• Learning reinforced through quiz with different levels of questions

• Library of modules for new and ongoing training.

• Users were just one click away from the modules they needed, which saved time.

• Easy quick updates

SOPs for Industrial Crane Operators - Provide step-by-step instructions to guide users

User - Friendly Approach


“I am always ready to learn although I do not always like being taught.”- Winston Churchill

Q & A

Presenter

Presentation Notes

Some things to be aware of… Just as everything that glitters is not gold, everything small is not MicroLearning. It does not mean ML is taking over the complete Product Documentation. There are few industries where the product documentation is still required and we continue to use CMS. It does not mean that sales person can have bits of information on the product. It helps him only during few minor updates and quick feature releases. He should need a complete formal training on the product only then ML will work. The process is not that different as e-Learning. You do the same things like: Analyze, Determine, Formulate, Create Storyboard, and develop the course in the desired format Thanks all for your time. I would like to say “To learn you have to listen, which you have done now. To Improve, you have to try… I assume you will give a try

byte bits on microlearning - stc india...why is there such a high demand for microlearning ?...

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