byod policies for patrons/users and staff
TRANSCRIPT
BYOD Policies for Patrons/Users
and Staff
Topher Lawton & Jill Hurst-Wahl
@hieanon @jill_hw
They Just Keep Bringing More: Supporting the Community
Helpful:• Have a policy• Know your
network• Be ready to
educate
http://en.wikipedia.org/wiki/File:Network_Tree_diagram.png
Less Helpful:• “Support everything”• Too-specific language - requires
review• Missing policy
Photo Credit: Mario Roberto Durán Ortiz
Best PracticesBefore the policy:• What can my network handle? • What are the needs of my community?
What goes in a policy?• Plain/understandable language• Specific, but not too specific• Acceptable tech, acceptable use• Who to ask for help
After the policy is written:• Review process• Post it! Share it!
Staff Use of BYOD: A Growing Problem
Mobile devices + • Enhanced device functionality• Extended work hours• Need to work from anywhere• Mobile access to confidential information• Can carry org data on an unsecured device• Easy to share / lose
http://www.flickr.com/photos/intelfreepress/8389435615/
Solution: Enforceable policy & Employment contract
• When can a personal device be used at work?• What can be accessed with no authentication?
…with userID/password authentication?…with device-level authentication?
• When is encryption required?• What types of devices are supported?• What happens if the device is lost / stolen?• What are the consequences?
A Personal Tale
http://www.flickr.com/photos/mpimagery/4564521012/