but i’m not a salesperson! · dan pink, “to sell is human” ... empathize educate. recommended...

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Beth L. Buelow, PCC TheIntrovertEntrepreneur.com But I’m Not a Salesperson!: Business Development Strategies for Introverts Who Have to Sell

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Page 1: But I’m Not a Salesperson! · Dan Pink, “To Sell is Human” ... EMPATHIZE EDUCATE. Recommended Resources. Coaching, strategy sessions, virtual networking, book groups, podcasts,

Beth L. Buelow, PCCTheIntrovertEntrepreneur.com

But I’m Not a Salesperson!: Business DevelopmentStrategies for Introverts Who Have to Sell

Page 2: But I’m Not a Salesperson! · Dan Pink, “To Sell is Human” ... EMPATHIZE EDUCATE. Recommended Resources. Coaching, strategy sessions, virtual networking, book groups, podcasts,

Quick FactsCarl Jung coined the terms introvert andextrovert in the 1920s

The general U.S. population is roughly 50% introvert, 50% extrovert

Where you fall on the spectrum is a matter of nature, with a dash of nurture

Page 3: But I’m Not a Salesperson! · Dan Pink, “To Sell is Human” ... EMPATHIZE EDUCATE. Recommended Resources. Coaching, strategy sessions, virtual networking, book groups, podcasts,

According to a large study… the “most destructive” behavior of salespeople wasn’t being ill-informed.

It was an excess of assertiveness and zeal…

Dan Pink, “To Sell is Human”

Page 4: But I’m Not a Salesperson! · Dan Pink, “To Sell is Human” ... EMPATHIZE EDUCATE. Recommended Resources. Coaching, strategy sessions, virtual networking, book groups, podcasts,

1 Connecting One-on-One

2 Listening + Curiosity

3 Ability to Create Safety

4 Preference for Preparation

Introvert Sales Superpowers

Page 5: But I’m Not a Salesperson! · Dan Pink, “To Sell is Human” ... EMPATHIZE EDUCATE. Recommended Resources. Coaching, strategy sessions, virtual networking, book groups, podcasts,
Page 6: But I’m Not a Salesperson! · Dan Pink, “To Sell is Human” ... EMPATHIZE EDUCATE. Recommended Resources. Coaching, strategy sessions, virtual networking, book groups, podcasts,

Strategy 1:

EMPATHIZEMeet them where they’re at

(AKA the pain point)

Page 7: But I’m Not a Salesperson! · Dan Pink, “To Sell is Human” ... EMPATHIZE EDUCATE. Recommended Resources. Coaching, strategy sessions, virtual networking, book groups, podcasts,

Strategy 2:

EDUCATEConsider the learning curve

Engagement funnel over sales funnel

Page 8: But I’m Not a Salesperson! · Dan Pink, “To Sell is Human” ... EMPATHIZE EDUCATE. Recommended Resources. Coaching, strategy sessions, virtual networking, book groups, podcasts,

A confused mind

always says

“NO.”

Page 9: But I’m Not a Salesperson! · Dan Pink, “To Sell is Human” ... EMPATHIZE EDUCATE. Recommended Resources. Coaching, strategy sessions, virtual networking, book groups, podcasts,

CONVINCED Investment: Significant

High-end/Premium programs and offerings, long-term relationship, referrals, champions

COMMITTEDInvestment: Meaningful

Coaching, Consulting,

Advising, Training, Service Delivery

CONNECTEDInvestment:

MinimalWorkshops, Speaking,

Teleclasses, Interview, Podcast, Newsletter, Book

CASUALInvestment: Free

Blog, Articles, Quotes, Freebies,

Resources, Bookstore

Page 10: But I’m Not a Salesperson! · Dan Pink, “To Sell is Human” ... EMPATHIZE EDUCATE. Recommended Resources. Coaching, strategy sessions, virtual networking, book groups, podcasts,

CASUALInvestment: free

Blog, articles, freebies, resources, bookstore, social media

Page 11: But I’m Not a Salesperson! · Dan Pink, “To Sell is Human” ... EMPATHIZE EDUCATE. Recommended Resources. Coaching, strategy sessions, virtual networking, book groups, podcasts,

CONNECTEDInvestment: minimal

Workshops, speaking, teleclasses, interviews,

podcast, newsletter, book

Page 12: But I’m Not a Salesperson! · Dan Pink, “To Sell is Human” ... EMPATHIZE EDUCATE. Recommended Resources. Coaching, strategy sessions, virtual networking, book groups, podcasts,

COMMITTEDInvestment: meaningful

Hired for coaching, consulting, advising, training,

service/product delivery

Page 13: But I’m Not a Salesperson! · Dan Pink, “To Sell is Human” ... EMPATHIZE EDUCATE. Recommended Resources. Coaching, strategy sessions, virtual networking, book groups, podcasts,

CONVINCEDInvestment: significant

High-end, premium programs and offerings, long-term relationships,

referrals, champions

Page 14: But I’m Not a Salesperson! · Dan Pink, “To Sell is Human” ... EMPATHIZE EDUCATE. Recommended Resources. Coaching, strategy sessions, virtual networking, book groups, podcasts,

Strategy 3:

ENGAGEHang out where they hang out

Conversations + Listening, not pitches

Page 15: But I’m Not a Salesperson! · Dan Pink, “To Sell is Human” ... EMPATHIZE EDUCATE. Recommended Resources. Coaching, strategy sessions, virtual networking, book groups, podcasts,

Strategy 4:

ENCHANTFill others with

great delight (Guy Kawasaki)

Page 16: But I’m Not a Salesperson! · Dan Pink, “To Sell is Human” ... EMPATHIZE EDUCATE. Recommended Resources. Coaching, strategy sessions, virtual networking, book groups, podcasts,

ENCHANTENGAGE

EDUCATEEMPATHIZE

Page 17: But I’m Not a Salesperson! · Dan Pink, “To Sell is Human” ... EMPATHIZE EDUCATE. Recommended Resources. Coaching, strategy sessions, virtual networking, book groups, podcasts,

Recommended Resources

Page 18: But I’m Not a Salesperson! · Dan Pink, “To Sell is Human” ... EMPATHIZE EDUCATE. Recommended Resources. Coaching, strategy sessions, virtual networking, book groups, podcasts,
Page 19: But I’m Not a Salesperson! · Dan Pink, “To Sell is Human” ... EMPATHIZE EDUCATE. Recommended Resources. Coaching, strategy sessions, virtual networking, book groups, podcasts,

Coaching, strategy sessions, virtual

networking, book groups, podcasts,

and more

TheIntrovertEntrepreneur.com