business strategies of itc

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Business Strategies Definition Business Strategy The principles guiding how a business uses its resources to achieve its goals. A strategy states a business's focus and indicates the basic steps the business will use to achieve it. The ultimate aim of any strategy is to make money , but each company takes a different (sometimes very different) approach to achieve this goal. Business strategies are widely studied and discussed in management consulting. 1. A business strategy, according to Rapid Business Intelligence Success, is a business plan that takes place long-term in order to help achieve a specific goal or objective. The aim of a business strategy is to strengthen a particular business so that its performance increases and, in turn, the business becomes more profitable. Without a business strategy, a business has no guide to follow and has an increased risk of not succeeding. Significance o A business strategy is necessary to maintain a business' performance. Business strategies are motivating, informational and change-stimulating. If you aren't motivated to form or complete the business strategy to see an end result, your business will most likely fail. A business strategy is also a wonderful tool to use when monitoring how well your business is doing over time and deciding the next step to take in your business in order to be successful. Function o A business strategy is used to increase the earning potential and success of a particular business. Business strategies often have profitable results for business owners just starting out. Business strategies can range from choosing the most profitable niche for a market to successful ways business owners can promote a business. Many times, business strategies are used to improve a business or make a business better than its competitors by making use of one or more techniques. o Sponsored Links Build Your Analytics Team

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Page 1: Business strategies of itc

Business Strategies Definition

Business StrategyThe principles guiding how a business uses its resources to achieve its goals. A strategy states a business's focus and indicates the basic steps the business will use to achieve it. The ultimate aim of any strategy is to make money, but each company takes a different (sometimes very different) approach to achieve this goal. Business strategies are widely studied and discussed in management consulting.

1. A business strategy, according to Rapid Business Intelligence Success, is a business plan that takes place long-term in order to help achieve a specific goal or objective. The aim of a business strategy is to strengthen a particular business so that its performance increases and, in turn, the business becomes more profitable. Without a business strategy, a business has no guide to follow and has an increased risk of not succeeding.

Significanceo A business strategy is necessary to maintain a business' performance. Business

strategies are motivating, informational and change-stimulating. If you aren't motivated to form or complete the business strategy to see an end result, your business will most likely fail. A business strategy is also a wonderful tool to use when monitoring how well your business is doing over time and deciding the next step to take in your business in order to be successful.

Function

o A business strategy is used to increase the earning potential and success of a particular business. Business strategies often have profitable results for business owners just starting out. Business strategies can range from choosing the most profitable niche for a market to successful ways business owners can promote a business. Many times, business strategies are used to improve a business or make a business better than its competitors by making use of one or more techniques.

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Planning a Business Strategy

o Like most things, business strategies require planning in order to be successful. In order to plan a business strategy, business owners should make a list of areas where their businesses need improvement and then brainstorm how their businesses can be improved. It is also beneficial to analyze competition and what other similar businesses are doing that is working for their particular market to improve their earning potential. Once a business

Page 2: Business strategies of itc

strategy is in place, incorporate this strategy into everyday business management.

Benefits

o Besides the earning potential related to a successful business strategy, business strategies provide businesses a chance to become popular and unique in the business market. Some business strategies also increase customer satisfaction if improvements are made. Moreover, business owners are benefited, since a successful business strategy will remove a particular danger a business may have of failing. Business strategies give business owners a valuable means of avoiding mistakes and doing things right the first time.

Bad Business Strategies

o Not all business strategies are effective. Some business strategies can even hurt a business if done the wrong way. For example, a well known business strategy is to promote your business by taking advantage of social networks, such as Facebook and Twitter. However, this business strategy is not effective if the business owner chooses to spam social networks when attempting to promote the business, since this will harm the business' reputation and the business will not receive many customers.

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Read more: Business Strategies Definition | eHow.com http://www.ehow.com/about_6557498_business-strategies-

definition.html#ixzz2OBInNIxN

History of Marico Ltd.

1988

- The Comp. was incorporated on 13th October, under the name of Marico Foods limited It obtained the Certificate of commencement of business on 22nd November.

- The Comp. is engaged in the business of manufacture & marketing of branded personal care products, edible oils, fabric care products and processed foods. The Company products are sold under the brand names Parachute, Saffola, Sweekar, Marico Hair and Care, Revive and Sil.

1989

- The name of Comp. was changed to Marico Industries Limited w.e.f. 31st October.

- In December, the Comp. entered into an agreement with M/s. Rasoi Industries Limited for purchase of its unit located at M.I.D.C. Industrial Estate, Jalgaon.

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1990

- The Comp. entered into a Registered Users Agreement dated 26th September, with BOIL for use of brands 'Parachute' and 'Saffola' for an initial period of 3 years commencing from 1st April.

1993

- The Comp. established a new plant at Kanjikode, Palghat District, Kerala to manufacture Parachute Coconut Oil. This plant with capacity of 24000 tons of coconut oil per annum began commercial operation in May.

- The products Parachute Coconut Oil, Saffola & Sweekar are manufactured at the Company factories. The products Marico Hair & Care, Revive Instant Starch, Parachute Amla & Parachute Herbal are manufactured on job work basis as per the Company quality specifications & under the brand names of Company.

- The Comp. has two SSI Units namely M/s. Amardeo Plastic Industries having its factory at Mumbai.

- The SIL range of jams & food products are manufactured by Kanmoor Foods Limited [KFLs] & marketed by Company.

- Saffola won the Most Outstanding `Brand of Year' Award instituted by the Advertising Club of Mumbai.

1994

- Agreements dated 21nd February 1994 & 16th November 1995 between the Comp. & The Bombay Oil Industries limited for using the Trademark 'Parachute' & Saffola'.

1995

- The Comp. has acquired the Brand `SIL' from KFL in March for an aggregate consideration of Rupees Three crores.

1996

- Memorandum of Understanding dated 2nd January, between the Company and Karvy Consultants limited agreeing to act as Registrars to the Issue.

- In March, the Comp. made a fresh issue of 10,00,000 equity shares of Rs.10/- each, at a premium of Rs.165/- per share, simultaneously with an offer for sale by promoters of 26,25,000 equity shares of Rs.10/- each, at a premium of Rs.165/- per share.

- The Comp. decided to leverage on the strong equity of Parachute brand through appropriate extensions. Accordingly, `Parachute Herbal' was launched.

- The Total Quality Movement within the Comp. has gathered speed and now embraces virtually all locations.

- The Comp. has made major investments in information technology, a process which began four years ago. Presently, all the establishments are covered by information technology & networked with the Corporate Office.

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- The Comp. has acquired a formidable reputation for its HR practices and has been recognised by National HRD Network in the recent past.

1997

- Marico Industries has extended the Sweekar oil brand to introduce two new refined oils-Sweekar cotton seed oil & Sweekar mustard oil.

- The Comp. has set up a factory near Jalgaon to process the cotton seeds & another factory near Jaipur for mustard oil.

- The Comp. has launched branded refined mustard oil & cotton seed oil refined under its brand name Sweekar Orange.

- Marico Industries has been one of few success stories in the fast-moving consumer goods segment.

- The Comp. has announced the extension of Parachute brand name to other products in the hair care segment, thus making it an umbrella brand.

- Marico Industries has launched three new variants of coconut oil - light oil, nutra sheen liquid & nutra sheen creme-under the brand name Parachute.

- Marico Industries Limited, the Rs. 400 crore consumer goods company has been selected as a Top Performing Global Growth Comp. from India by the World Economic Forum, New Delhi.

1998

- The Comp. was originally a join venture between a Lever group company & Nissin of Japan, & its products were distributed through HLL channels.

- Marico Industries Ltd has taken the lead in launching a refined oil in the soya segment with a new variant called Sweekar Refined Soya Oil.

- The Comp. has recently launched a new variant in Postman called Sona, which is a sunflower oil.

- MIL launched an innovative fabric care product named Revive ColourFix which helps to fix the colour on cotton fabrics.

- The Comp. has recently extended the brand equity of Parachute to coconut-based hair grooming products like Parachute Lite & Parachute Nutra-Sheen. The Comp. is also considering testing Parachute branded products in international markets like Europe & America.

1999

- Marico Industries Ltd is focussing on relaunching its SIL brands in its `healthcare' business, after a successful repositioning of its Saffola & Sweekar brand.

- The Comp. is planning to introduce a range of vegetable soups.

- The Comp. is planning to set up a wholly-owned subsidiary in Bangladesh shortly.

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- Marico Industries [Maricos] & The Bombay Oil Industries [BOILs] have reached an understanding in terms of which the brands, Parachute and Saffola are being assigned to Marico.

- ICRA has retained the `A1+' rating for Rs. 7.5-crore commercial paper programme of company.

- The Comp. is planning to set up a local manufacturing unit is several other SAARC countries.

2000

- The Comp. launched Parachute Dandruff Solution Coconut Hair Oil in Calcutta, the first oil to combine coconut oil with antidandruff properties in a single hair oil.

- The Comp. has launched the branded coconut oil in a tamper proof seal pack with a flip top cap.

- Marico Industries limited has a tied up with the International Association of Trichologists [IATs], a non-profit organisation based in Australia.

2001

- Marico Industries has launched the Revive Anti-Bacteria starch.

2002

-Marico Industries Ltd has informed BSE that the Board approved the Issue of bonus redeemable preference shares of aggregate face value of Rs 290 million. Ratio -- 1:1 on equity enhanced after bonus issue of equity shares made by Board on April 18, 2002 & approved by shareholders on July 18, 2002. The rate of dividend is 8% p.a.Increase in authorised share capital of Comp. from Rs 300 million to Rs 600 million.

2003

-Marico Industries Ltd have appointed Erehwon consultancy firm for initiatives of innovation in marketing & management.

-Marico Industries have acquired a controlling equity interest in Sundari LLC.

2004

-Marico Industries' popular edible oil brand 'Saffola' launches a fresh advertising campaign. The campaign by Grey Worldwide has a new tagline, Aaj se jeene ka andaaz sudhariye [Improve your lifestyle todays], urges every Indian to take up healthy lifestyle. Earlier Saffola campaign used the tag line - Saffola Swasth ParivaarKe Dil Ki Dhadkan

-High Court of Judicature at Bombay approves the Scheme of Amalgamation of Anandita Arnav Trading and Investment Private Ltd, Madhav Nandini Trading and Investment Private Ltd, Rajvi Rishabh Trading and Investment Private Ltd & Rishabh Harsh Trading and Investment Private Ltd with Marico Industries Ltd on February 12, 2004

-Announces 1:1 bonus issue

- Marico Industries launches 'Saffola Gold, a blend of Ricebran & Kardi oils in a 70:30 ratio, which has dual benefits of lowering cholesterol & enabling food cooked in it to absorb lesser oil

Page 6: Business strategies of itc

-Marico industries has announced its foray into the beauty products segment with the launch of Silk-n-Shine, a post-wash haircare product

2006

-Marico acquires HLL`s Nihar for Rs 216 cr

2007

-Marico Ltd has appointed Mr. Anand Kripalu as an Additional Non-Executive Director on the Board of Directors of Company.

- The Comp. has splits its face value from Rs.10/- to Rs.1/-.

2008

-Marico Limited has appointed Ms. Rachana Lodaya- Legal Manager, as Comp. Secretary & Compliance officer of Company, with effect from August 01, 2008.

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Marico

Parent Company Marico

Category Consumer Products

Sector FMCG

Tagline/ Slogan Be more everyday

USP 1 out of 3 Indians uses a Marico product

STP

Segment Products and services for daily needs

Target Group Every Indian household especially the middle class

Positioning With Marico, your every single day needs are fulfilled

Page 7: Business strategies of itc

Product Portfolio

Brands

Consumer Products

1. Parachute                           2.Hair & Care

3. Mediker                               4.Revive

5. Kaya Skin Clinic

SWOT Analysis

Strength

1. Excellent distribution network and product availability 

2. The product portfolio of Marico has brands covering Edible Oil, Hair

Oils, Skin Care, Fabric Care, etc.

3. Popular brands, good brand visibility and excellent advertising of

products has led to strong brand loyalty

4. Experience management and good R&D

5. Marico is present in more than 25 countries across Asia and the

African continent.

6. Marico reaches over 2.5 million outlets and around 130 million

customers

Weakness

1. Market share is limited due to presence of other strong FMCG

brands

2. Marico products has stiff competition from big domestic players and

international brands

Opportunity

1. Tap rural markets and increase penetration in urban areas

2.Mergers and acquisitions to strengthen the brand

3.Increasing purchasing power of people thereby increasing demand

Threats

1. Intense and increasing competition amongst other FMCG

companies

2.FDI in retail thereby allowing international brands

3. Competition from unbranded and local products

Competition

Competitors 1. ITC

2. L'Oréal

3. Nirma Ltd

Page 8: Business strategies of itc

4. HUL

5. Colgate-Palmolive

6. Procter and Gamble

7. Dabur

Turnaround strategy: Smaller stores are planned under Kaya with more focus on products than services. 

By spinning off its skin care services business, Marico hopes to bring back fast growth to its FMCG business.

February 10, 2013:  

Harsh Mariwala, Chairman and Managing Director of consumer goods company Marico Ltd, describes his penchant for taking business risks as removing the ‘escape buttons’.

Once in a venture, there are no exits. At Marico, he believes in celebrating failures and actually hands out increments to managers who have handled innovative businesses that have failed. The same benchmark could be in use for the Kaya skincare business that was recently spun off as a subsidiary.

Keen to enter the retail business a decade ago, the entrepreneur decided to stay away from the regular modern retail business. Instead, he went niche with the concept of skin-care solution clinics under the Kaya brand.

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The year was 2003 when Marico was a cash-rich, debt-free company and Mariwala could afford to take risks. It was unconventional for an FMCG company to foray into retail services then as it was unrelated to its original line of business.

“As there was a lot of interest in retail during that time, we decided to try out niche retail in the area of dermatology as the cost of hiring a dermatologist would be much cheaper in India. After some quick market research, we decided to set up a single incubation cell with a manager who would report to me directly and head a small, entrepreneurial team,’’ reminisces Mariwala, quite aware at that time that it was going to be a ‘long battle’ in the retail business.

RESTRUCTURING

With the help of his friend Asif Adil (former Diageo MD) and his New Jersey-based financial and advisory services company, Marico floated Kaya Skin Care Solutions with 24 per cent stake held by Adil (subsequently bought out). Today, after a decade, the FMCG major is hiving off Kaya as a subsidiary and listing it as Marico Kaya Enterprises (MaKe) to give a fresh impetus to the ‘yet-to-be-profitable’ retail business.

The restructuring has been done to consolidate its FMCG business by merging its consumer product and the international businesses while keeping its skin care business as an independent entity, which will take effect from April 1.

Today, Kaya contributes seven per cent to Marico’s Rs 4,000-crore turnover. Kaya reported profits in the September quarter of this financial year after a loss in the last financial year.

It has been steadily increasing its offerings under skin care solutions and technology-led cosmetic dermatological services and products across 107 clinics, of which 82 are in India, and the rest overseas. It has also acquired a profitable company in Singapore — Derma Rx, and has four Derma Rx Clinics in Singapore and Malaysia.

‘NOT A MISTAKE’

“The skin care solution was a different business for us and we don’t think we made a mistake by entering it. We did go through the learning curve and the insight we got was that we ramped up too fast. There will continue to be challenges with competition from smaller players with no overhead costs,’’ explains Mariwala.

In the past decade, Marico’s Kaya business has witnessed high-profile employee exits, including that of an MD. “Kaya was being clouded by Marico’s policies and did not have the required retail mindset for the business. It was not being run as a retail company, coming as it did from an FMCG background,’’ recalls an ex-employee of Kaya.

“After the announcement of Kaya’s demerger, Marico’s stock has been doing well and the return on equity will improve. While the focus would go back to the FMCG business, there will not be any major difference in the way the company is functioning,” says Abneesh Roy, Associate Director, Edelweiss Capital.

Page 10: Business strategies of itc

After the demerger, Marico shareholders will be issued one share of Marico Kaya Enterprises with a face value of Rs 10 each to be issued at a premium of Rs 200 for every 50 shares of Marico with a face value of Re 1 each.

As Milind Sarwate, Group CFO, Marico, explains: “It has been a decade and Kaya did look at expanding operations but it did not meet our expectations. We would be partitioning the balance sheet of the two companies within the group and there will be no cross-holding between them.”

With this, Marico Kaya Enterprises will not carry significant debt on its balance sheet and will start life on a clean slate. Kaya’s losses will also get transferred without being a drag on Marico’s profitability.

While Kaya becomes a retail-focused entity, Marico will get a chance to consolidate its FMCG business in India and abroad.

“The demerger will facilitate the consolidation of Marico’s FMCG business in India and overseas. Now that the international FMCG business has achieved certain scale, we see synergistic benefits with the Indian business.

“This has become more pronounced after the recent acquisition of the youth portfolio from Reckitt Benckiser. There can be benefits in areas such as buying of raw materials and packing materials and cross-pollination of portfolio,’’ says Mariwala. (Exactly a year ago, Marico bought the consumer brands business from Reckitt, which in turn had acquired it from Paras. These include brands such as Set Wet and Livon, among others).

STRATEGIC INVESTORS

As for the Kaya business, it is likely to look at strategic investors to take the business forward as in its initial days when the business was started in 2003.

“We are open to inputs, financial or strategic, for growing the Kaya business. But investment in Kaya will continue. We are eyeing break-even in a couple of years but are open to resetting the target depending upon the long-term needs of the business,’’ he adds.

But it is the long gestation period that took its toll on Marico. As Sunil Alagh of SKA Advisors, an independent marketing consultancy, says, “While Marico made no error of judgment entering the skin care business, it was the long gestation period which pulled down the bottomline of Marico’s core FMCG business. The decision to demerge is, therefore, a prudent one as it will lead to greater focus on the skin care business by a different team, and also provide an option of remerging, once this business becomes profitable.”

Marico is now on its way to proving that it can make a success of its retail business.

As Mariwala says, “After all it was our FMCG roots which provided a stronger foundation in the consumer insights area. It was this self-belief on which we entered the skin care business. I do not see any room for self-doubt. It is a matter of tweaking

Page 11: Business strategies of itc

the execution and hopefully the new entrepreneurial way of running the business will yield better results.’’

After all, Mariwala believes in removing all the ‘escape buttons’ when in a new line of business.

More focus on products

In spite of Kaya’s top-line growing, the same stores sales growth had slowed down to single digits. But now with smaller stores planned under Kaya with focus more on products than services, a turnaround in the skin care business may be imminent.

Five prototypes of Kaya Skin Bars are being planned in cities such as Delhi and Bangalore and these would stock products rather than offer skin care services. The Kaya range is also being offered at counters in Lifestyle stores.

“As we grow in the skin care business, we expect Kaya products to contribute almost 60 per cent of the turnover while the balance would come from services,’’ says Ajay Pahwa, CEO, who will move out of Kaya by March-end when Vijay Subramaniam takes over.

The Kaya brand would be adding 18 new skin care products and increasing the number of stock keeping units to 54 with its extended Derma Rx range, which is a premium one, leading to higher margins.

A recent report on the Indian consumer by Deutsche Bank states “For Kaya there is going to be light at the end of the tunnel. The format may be some time away from profitability but the business is showing strong growth. The focus on product sales has led to higher footfall through a shift from ‘cure’ to ‘prevention and cure’ positioning. The smaller store format and the Derma Rx acquisition are going to be the key reasons for the turnaround. The revenue per quarter of about Rs 40 crore has jumped to Rs 91.5 crore in the second quarter of 2013.’’

[email protected]

Future Strategy at Marico

Tejas: In these times when the buzz in retail is about countries like India, China and Vietnam, what are the specific reasons why Marico is acquiring in countries like South Africa, Egypt and Bangladesh?

HM: I think the primary driver for strategy at our end is growth. We need to drive growth and growth from wherever growth can come in- be it India or other countries. Our strategy of going international is to be in markets where can we add value and also those markets in which we can emerge as market leaders. This value can be in terms of brand building, distribution and so on. There is a whole rationale of going into these countries. It is because we see ourselves capable of becoming market leaders and there are opportunities to leverage our strengths. 

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What you do need to realize here is that global expansion is not being done at the cost of Indian business. There is a clear organization structure, a clear demarcation in terms of responsibility, a CEO of domestic business and a CEO of international business. So there is no conflict of interest in this case in the sense that if we are doing one it does not mean that we cannot do the other.

Tejas: You new initiative, Kaya, is one of the very few examples where an FMCG player is going into solutions business. Why has Marico done this? Do you think this trend will continue?

HM: You are right. I think it is one of the only examples that I know of where a product player has gone into what we call solutions. While I am not aware of the strategy of other players we will be involved in going more and more towards solutions. There is a very strong reason for it. It did happen a little bit by chance also but there was always a desire to go into solutions. If you have a problem of your skin say pimples you will just go buy a cream. As opposed to this when you go to Kaya you will get customized treatment by the doctor then you will have services, products and a special recommended diet. The whole 360 degree approach to the skin is far more effective that just using a product. So the belief is that if you need to address issue of skin or whatever else you are doing - hair wellness etc., you can address it far more effectively through a 360 degree approach that is customized to the customers' needs. Another reason was that we wanted to enter the skin space and we felt that if we only went through the product route it will be difficult for us to become market leaders in this highly competitive market. So we can actually take it on through a service route and create a brand. And then we also have products under Kaya.

Core Competence: Core Competence Market leadership Wide distribution channel- Access to rural market Converted commodity into product Created new niche categories for growth- E.g. Revive and Mediker

Achievements: Achievements Marico’s “ Saffola Heart Day ” campaign won a Bronze at Asia Pacific Effie, Singapore 2008 Kaya - Best retailer in the Beauty and Fitness category, India Retail Forum, 2007 One of India’s 10 Best Marketers Brand leadership award at the Brand Summit, 2006

Marico to sell stake in SundariTNN Apr 23, 2009, 01.57am IST

MUMBAI: Marico, which owns leading brands like Parachute and Saffola, is divesting its entire stake in wholly-owned subsidiary Sundari LLC, which is engaged in the manufacturing and marketing of skincare cosmetics and accessories, primarily in the US and Europe.

Page 13: Business strategies of itc

The company said it has agreed to sell its stake in Sundari LLC to US-based Wellness Systems (WS), for an undisclosed amount. Wellness Systems is a limited liability company promoted by two of Marico Group's senior managers who were in charge of the Sundari business.

A majority of Sundari's revenue is generated from B2B sales to spas located within luxury resorts and hotels globally. Marico had acquired a controlling interest in Sundari LLC in 2003, and has since then made investments to grow the business.

However, considering that Sundari constituted only a small share of Marico's revenue, the divestment is a logical part of Marico's global strategy. The company's geographic focus has come increasingly from Asia and Africa.

Marico recorded a turnover of Rs 2,388 crore for the year-ended March 31, 2009 (FY09), a growth of 25% over FY08. Almost the entire growth during the year was attributable to organic growth, of which volume growth comprised 12%.

During FY08, Marico made a one-time profit of Rs 10.6 crore on the sale of its Sil business. Moreover, in FY09, the company has booked a one-time extraordinary loss of Rs 15.03 crore on the sale of its Sundari business. Profit after tax was Rs 188.7 crore, a growth of 11.6% over FY08. However, the growth, net of extraordinary items, was 15.7%.

The company said it has weathered the economic slowdown leveraging its robust flagship brands Parachute and Saffola, both growing in volume in double digits.

HC slaps fine on MaricoPTI May 21, 2008, 02.30am IST

KOLKATA: The Calcutta High Court has asked FMCG company Marico Industries to pay Rs 52,000 to rival Dabur after dismissing a petition of the Mumbai-based company seeking the latter to stop advertising campaign of its product Vatika hair oil. "The plaintiff (Marico) would pay costs assessed at Rs 52,000 to the defendant (Dabur)," said Justice Sanjib Banerjee.

Marico sells processed food unitBloomberg Mar 12, 2008, 12.00am IST

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Marico, the country's biggest maker of coconut hair oil, agreed to sell its processed foods division Sil, to Denmark's Good Food Group for an undisclosed sum on Tuesday.

Good Food's Scandic Food India unit will retain the employees at Sil, Mumbai-based Marico said in an e-mailed statement on Tuesday.

The processed foods business makes jams, sauces, baked beans, Chinese vinegar and other products.

Marico rose 4.7% to Rs 65.3 on the Bombay Stock Exchange on Tuesday.

The stock has fallen 4.9% this year, compared with Sensex's 21% decline.

Marico buys Enaleni arm for Rs 52crTNN Nov 1, 2007, 12.43am IST

MUMBAI: Marico on Wednesday announced the acquisition of the consumer division of

South Africa's Enaleni Pharmaceuticals for SA Rand (ZAR) 92.8 million (about Rs 52 cr).

Marico acquired this business through purchase of 100% shares in Enaleni

Pharmaceuticals Consumer Division (EPCD), an Enaleni subsidiary. The company plans to

finance the acquisition through a US dollar denominated term loan.

ToI was the first to report about Marico's interest in Enaleni's consumer division. It had, on

October 2, reported that Marico had emerged front-runner in the race to acquire the

business from Enaleni. Marico clinched this deal in a competitive bidding process, wherein

some South African companies and India's Godrej group were the interested parties.

The Durban-based EPCD is present across hair care segments. Its current annualised

turnover is about ZAR 95 million and it operates three leading brands—Caivil in premium

ethnic hair care, Black Chic in VFM hair care, Hercules in OTC Health Care.

On the acquisition, Marico Group chairman Harsh Mariwala said: "It provides us an

opportunity to participate in the rapidly growing ethnic consumer products market in

South Africa. It helps us extend the Marico footprint to a new geography with potential,

thus taking us a step further towards becoming a global player in beauty and wellness."

The market for ethnic hair care and relevant OTC healthcare products in South Africa is

estimated to be in the region of ZAR 1.1 billion (about Rs 600 crore), growing at over 20%.

EPCD's market share in relevant segments of hair care is about 5-6%, going up to 9-10% in

OTC segments.

Marico leads race for South Africa's Enaleni

Page 15: Business strategies of itc

Namrata Singh, TNN Oct 2, 2007, 01.19am IST

MUMBAI: Marico is said to have emerged the front runner in the race to acquire the

consumer products division of South African company Enaleni Pharmaceuticals.

Sources said Marico's bid had been shortlisted by Enaleni because it had prima facie outbid

other companies in the fray, including the Godrej group. Among other South African

companies in the race was AMKA Products.

While Marico CMD Harsh Mariwala declined to comment, sources said Marico's bid stands

at around Rand 100 million ($15 million) for Enaleni's consumer business. Enaleni, said

sources, expects bids in excess of Rand 60-70 million(around $10 million) for the business.

Though the bidding process has been on for almost a month now, Enaleni is expected to

take a while before finalising the winning bid.

If this goes through, it will be Marico's third acquisition in Africa. The maker of Saffola

edible oil and Parachute hair oil had earlier acquired two hair care brands in Egypt —

Fiancee and HairCode.

TOI had reported in its edition dated September 14, that Marico had joined the race to

acquire the consumer business of Enaleni. On September 4, TOI had reported about Godrej

Consumer Products initiating talks to acquire Enaleni's consumer business.

Enaleni has a market capitalisation of approximately 1.5 billion rands. It is one of the top

10 pharma companies in South Africa.

Marico joins race for SA's EnaleniTNN Sep 14, 2007, 12.20am IST

MUMBAI: The race to acquire consumer and vitality business of South Africa-based Enaleni

Pharmaceuticals is hotting up with more players joining the bidding process.

It is learnt from sources that homegrown FMCG major Marico, along with two other South

African companies, including a local firm AMKA Products, is throwing its hat in the ring.

This is in addition to the bid being submitted by Godrej group company, Godrej Consumer

Products (GCPL).

TOI had reported on September 4 that GCPL had initiated talks to acquire the consumer

products business of the South African pharmaceuticals company.

According to sources, with the bidding process likely to close this week, the companies are

said to be considering putting in aggressive bids. Marico CMD Harsh Mairwala declined to

comment.

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Mariwala sells stake in MaricoTNN Jan 24, 2007, 01.25am IST

MUMBAI: The Mariwala family — promoters of the closely held Rs 1,150 crore FMCG

company Marico — has diluted its holding in the company by a little over 3% to 63.5% in

the December quarter.

CMD Harsh Mariwala's holding, which forms the bulk of the promoter holding in Marico,

has declined marginally during the quarter to 51.7%. The reason behind the decline in

promoters' holding in the December quarter is the QIP issue to non-promoters.

Marico had privately placed 29 lakh equity shares through the QIP route to raise Rs 151

crore. This also raised Marico's equity share capital to Rs 60.9 crore and brought on board

a fresh cross section of FIIs and Mutual Funds.

The FII holding in Marico has risen to 16.7% in the December quarter from 13.3% in the

September quarter. Given that the company was active on the acquisitions front, the QIP

issue was undertaken to raise debt at a short notice.

Close on the heels of acquiring Fiancee of Egypt, Marico acquired HairCode, a haircare

brand in Egypt, in the December quarter. In order to bring in additional interest from retail

investors and contribute towards enhancement in the liquidity in the Marico scrip on stock

exchanges, the board of the company has approved the sub-division of the nominal value of

each equity share of the company from Rs 10 into 10 equity shares of nominal value of Re 1

each.

Adani Wilmar eyes Marico brand SweekarNamrata Singh, TNN Jan 3, 2007, 12.53am IST

MUMBAI: Adani Wilmar, the 50:50 joint venture between the Adani group and Wilmar

Holdings of Singapore, is said to be exploring the option of acquiring Marico's national

refined sunflower oilbrand — Sweekar.

According to industry sources, Adani Wilmar has been approached by merchant bankers

and the joint venture company is not closed to the idea of acquiring brands even as it

charts its organic growth strategy with leading brand Fortune refined edible oil.

When queried about its interest in Sweekar, Adani Wilmar assistant VP (sales and

marketing) Angshu Mallick told TOI: "We will explore it."

He said that the company was not averse to buying any brand, but it will have to first

ascertain whether the brand has good synergistic fit in the company's portfolio and the

markets it operates in.

Fortune, which is present as a refined soyabean oil, sunflower oil, groundnut oil and

mustard oil, is said to have a market share of 18% in the entire edible oil market.

Page 17: Business strategies of itc

Sweekar contributes around 8% to Marico's turnover of Rs 1,000-plus crore, which makes

it a Rs 80 crore brand. Industry analysts peg Sweekar's valuation at anywhere between Rs

100-130 crore.

Besides Fortune, Adani Wilmar also has in its kitty brands like Raag (soyabean and mustard

oil) and Jubilee refined oil.

In a scenario where companies like Hindustan Lever and ITC have exited the low-margin

edible oil business, Adani Wilmar's edible oil business is said to be driven mainly by large

volumes.

Meanwhile, Marico's reasoning behind keeping Sweekar "on float" stems from the fact that

the brand delivers low margins and is a drag on its overall margins. Marico is thus focusing

on obtaining certain minimum margin from Sweekar and, if required, it will sacrifice

volume growth for that reason.

Marico CFO Milind Sarwate had earlier told TOI that divestment would be only one of the

various ways in which one could deal with low focus brands. The Rs 17,000 crore Adani

group is one of the fastest growing corporate houses with business interests in ports,

trading, BPO and retail among others.

Marico to acquire HairCodeTNN Dec 21, 2006, 12.47am IST

MUMBAI: Close on the heels of acquiring Fiancie, Marico Ltd has announced a strategic alliance with the Cairo-based Pyramids group for acquiring HairCode, a leading haircare brand in Egypt.

The alliance, for an undisclosed consideration, envisages for Marico, direct investment in a company with manufacturing facilities in Egypt, apart from the acquisition of the brand HairCode. The Pyramids Group will continue to distribute the brand for the medium term and has agreed for a non-compete in certain segments.

The alliance parties expect that they can grow the brand's turnover from its current base to over Egyptian Pounds 50 million in the next financial year. Marico had recently raised Rs 150 crore through the QIP (qualified institutional placement) route. This was to enable the company to raise debt at a short notice to fund any acquisition opportunity by restoring the balance in its financial gearing.

Page 18: Business strategies of itc

Marico CFO Milind Sarwate said:"This alliance makes Egypt an important geographical segment of Marico's operations. This helps us in leveraging the resources deployed in the country optimally. Egypt is a profitable market and we have made an entry into the country at the right multiples."

Marico buys Egyptian co FiancieTNN Sep 13, 2006, 11.43pm IST

MUMBAI: The Rs 1,150 crore Marico group on Wednesday acquired Egypt's hair-care

market leader, Fiancie, from Ready group for an undisclosed consideration.

This is Marico's fifth acquisition in 18 months. It not only marks the company's direct entry

into Egypt, but also provides a fillip to its international operations.

Marico's international business turnover during FY 2006 was Rs 117 crore — about 10% of

the group's revenue. Fiancie range includes value-for-money creams and hair gels.

As a market leader, Fiancie commands a share of 20% of the Egyptian pound 215 million

(Rs 170 crore) hair care market.

The deal gives Marico access to the manufacturing and sales infrastructure for the brand,

which has been developed by the Ready group over the last 15 years.

Marico group chairman Harsh Mariwala, said: "This footprint in Egypt will help us widen

our strides in the international hair care market."

With Fiancie under its belt, Marico could target a turnover in the range of Rs 50-55 crore

from Egypt during the next fiscal.

The consideration for the deal will be paid out over the next six months in two tranches,

based on brand's performance.

Marico, using a short-term loan facility, has already paid one out. Marico would now take a

fresh look at its financing pattern and would modulate the debt and equity mix suitably.

The meaning in Marico's methods

Saugata Gupta, CEO (Consumer Products), on buying and shedding brands, core competence and consumer insight.

Like many of its peers in the consumer goods industry, Marico, maker of blockbuster brands such as Saffola and Parachute, has been on an acquisition binge abroad, taking over brands in South Africa and South-East Asia. In this interview at the Marico office in Bandra, Mumbai, Saugata Gupta, CEO, Consumer Products, Marico Ltd, discussed the rationale behind these acquisitions, Marico's growth strategy, commodity price fluctuations and the impact on its brands, diversifications and much else. Excerpts:

Marico has seen a spate of acquisitions abroad. Are you looking at bringing those brands into the country?

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There's a huge threshold level of investment in creating a brand. To an Indian consumer, whatever it's called doesn't matter, it's new anyway. What it has done is given us access to certain product categories (in male grooming) and should we decide to participate in the category, it gives us access to technology and shared sourcing. Common distribution, media footprint and consumers determine a brand launch. But, I don't think we have acquired scale right now.

Is this a strategy that other Indian FMCG firms are pursuing? Acquiring companies in Africa and South-East Asia? Does that insulate them from Indian competitive pressures?

All of us are looking at multiple pillars of growth. If you look at Africa, there are lots of similarities. Category penetration is low, the scope for potential growth, also, it's a complex market; one of the competencies of Indian managers is to work in a slightly chaotic environment. The distribution system is still not organised. Also, the market is still not competitive. These are the factors driving acquisitions. It's still not a focus market for many MNCs, but a focus market for Indian companies. While complexity is there, the relative competitive intensity being low, we're investing ahead of the curve.

You have bought brands in categories in which you are not present in India, right?

Essentially it's in nourishment and styling. In the case of Vietnam, there are shampoos and gels; in South Africa, it's a lot of ethnic hair care products. Here we have a wider range and more sophisticated products, so there is obviously an opportunity.

If you do bring in products, would they be under the Parachute brand, where you already have male grooming products, or a new brand?

That will depend on the size of the opportunity. For me, it makes strategic sense if the existing power brands are stretched to the extent possible.

What about taking your brands to those markets?

Parachute is already in the Middle East market. Again, it's the same thing, do you want to use an existing brand name and stretch it? For example, we have Code 10 in the South-East Asian markets, which we bought from Colgate, it is available in surrounding markets apart from Malaysia. I think what is interesting is tech formats and category knowledge that will help, not necessarily the brand transfer. Our approach is essentially market-forward and not necessarily category-forward. But, having said that we have a method by which we focus on certain categories. While we have been defining beauty and wellness, we are ensuring that we are getting critical mass in that.

What about the other thrust area for you, functional foods? You launched attaadditives earlier?

Yes, we launched oats, which is doing well. Atta additives is small, but we are serious about foods and are looking at other stuff in health foods. You will see some more this year.

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All your forays in food will be under the Saffola franchise?

Health food will be under Saffola. I don't see Saffola getting into indulgence, but we will get Saffola into areas where taste and family values are involved.

You said you would look at products that are in the ready-to-cook area, not so much ready-to-eat?

I was talking in general about the market, not particularly about Marico. In India, I don't see RTE products having a big market, because there is still a concept of ‘fresh', there's labour available and the housewife would still like to prepare the food. Now, because of time and convenience, what she doesn't like is negative labour, it could be cutting vegetables, preparing a masala, there's a huge market for intermediate foods. For example, the breakfast category has grown on the health and convenience plank. There's an increase in double-income families and people are time-poor in the morning. You can have help cook a meal later in the day, but you won't have help cooking breakfast. Talking generically, that's why the breakfast category has grown.

Has Marico's attempt been to reduce the dependence on the commodity cycle? You sold Sweekar, but Parachute too remains prone to these cycles, doesn't it?

There is a difference between Parachute and Sweekar. Parachute is a strong brand and can command a premium, there would be some fluctuations in margins but our ability to pass on to the consumer is reasonably high. What is most critical is to provide certain values to consumers, long-term benefits, and not look at short-term profits. If there is commodity inflation, we need not pass on everything to the consumer. Parachute is a far stronger brand. Sweekar was different — it was a combination of two things: One, we didn't see a huge growth opportunity. It was a drag on our bottomline and growth. In edible oil there are only two business models: extremely high levels of volume and economies of scale, like what Fortune has achieved. But, the other is the Saffola model, which is a strong brand and has the ability to command a premium. So you have to continuously innovate. If you're in the middle, you are stuck, you are neither a volume player or a premium one. Sweekar, we were looking out for buyers for a long time. At the end of the day, we were ensuring that in the last 3-4 years, we were maintaining the brand value, not destroying it and it contributed 6-7 per cent of our revenues. Obviously, there is a right time when we got out of it. At no point was there desperation to sell.

You are not showing an aversion to buying or selling brands — you've acquired many but also sold brands such as Sil and Sweekar?

The reason is that Sil didn't give us strategic fit at that point of time.

But, weren't processed foods the way to go? And Sil as a brand had gained some traction?

We have said that we will be in the beauty and wellness space. Apart from that, Sil was a marginal player. If you don't have a certain scale or brand investments, you have to make choices. One of the things we did in the last two years, which is beginning to help us, is focus. We were chasing too many small things and too many initiatives

Page 21: Business strategies of itc

across the organisation. One of the things we decided was to have a ‘stop doing' list! Even the brands which we are supporting or putting in our investments — we had a few big bets, and are persisting with it. Opening up multiple channels, obviously the escape button is up. That's one key strategic shift we've done and we've seen results and will continue to do so.

The mistakes people make, if you look at a growing market such as India, you will come up with the same list of categories which are attractive. What is critical for any organisation is the ability to win in that category and that happens when you have shared customers and supply chain. People don't look at competencies. One of the reasons we withdrew this brand called Sparsh … the product was wonderful but we didn't have a right to win because for its distribution, the key influencers were paediatricians and mothers, but our target group did not have shared consumers. The mother wants a safe product, she does not want to experiment.

For example, I have about 25 lakh Saffola households. Now, if I can cross-sell even to 10 per cent of this, I have a Rs 250-crore business. We have power brands and a set of loyal customers. The extent of extensions possible, that we need to see.

Yes, we have to reduce our dependence on commodities but that doesn't mean I can get into every category which looks attractive. We need the entire competencies across. Many companies fail because they think they have been successful in one category, they can move on to others without the real ability to win.

So, a lot to be said for C.K. Prahalad and his core competency concept?

A lot of companies falter in their growth; any sector which has heady growth, process and capability follows that growth. But in a sector which is reasonably stable, process and ability should lead growth, otherwise, growth falters because of a lack of processes. So, they are critical. For us, the India business is Rs 2,000 crore, from 2003, our journey has been upward from Rs 500 crore, we had to have the next level of organisational capability to drive upwards. We believe a strong foundation is required for the next level of growth. Culturally, we prefer doing and talking! That's why we say we are boringly consistent, but then we are growing at 20 per CAGR. The exciting news is less, but that's okay, as long as the pace of growth is good. The focus is something we believe in.

What about growth in the hair oil category? Is it set for a slowdown as consumers cut back on the practice of oiling their hair?

If you look at the value-added category of hair oil, in certain top-end markets there is a reduction in frequency, but if you really look at it, as a category it has grown the same way / rate as any other personal care category. People have an inherent belief in the nourishment category. A lot of usage has moved from post- to pre-wash. This is something which we are cognisant of and therefore our endeavour is to improve benefits. Specifically, for hair fall, we've introduced a product that is doing well in the South, Parachute Advansed for hairfall; developed along with the Arya Vaidya Sala.

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Marico to demerge its services business Kaya into a separate listed company, this move can help improve valuationsET Bureau Jan 8, 2013, 04.00AM IST

(The move will also help centralise…)

MUMBAI: Packaged consumer goods firm Marico plans to demerge its services business Kaya into a separate listed firm in a move that could help improve valuations of the parent company that has been weighed down by the weak performance of its services arm."Kaya requires a completely different mindset to grow. So we have taken off the Marico hat from Kaya and unshackled it from the Marico rules," Harsh Mariwala, chairman at Marico, said. "It will have the wealth creation opportunities present in Marico and help establish an entrepreneurial culture that will drive growth."

The move will also help centralise the leadership structure and offer different career paths and larger roles to the Marico talent pipeline, Mariwala said. Saugata Gupta, who currently heads domestic consumer business, will lead the overall FMCG firm as CEO, while international business head Vijay Subramaniam will take over as CEO of Kaya, effective April 1.Marico Kaya will be listed separately on the Bombay Stock Exchange and the National Stock Exchange and will have its own board of directors distinct from Marico's board. The maker of Saffola and Parachute oil will also combine its consumer products business and international business group for operational cost benefits. Analysts consider it a positive move for investors who have been raising concerns about Kaya's business model for some time now."There were some reservations from minority investors on Kaya's performance for the last 2-3 years and splitting the business should help Marico's valuations," Nitin Mathur, consumer research analyst at Espirito Santo Securities, said. "However, re-rating of the stock will happen only if on-ground investments in terms of advertising or marketing will be accounted for separately," he added.A decade-old Kaya, which offers skincare solutions through 106 clinics, contributed around 7% to Marico's consolidated revenue of .`4,000 crore in 2011-12, but had a loss of Rs 29.1crore at the EBIT level. Company officials said there were strong cultural differences between Marico and Kaya that limited the growth prospects for Kaya.

"Kaya is a feminine business; 85% of Marico's employees are male, which created a macho system that did not understand the requirements of Kaya where 85% of employees are women," Milind Sarwate, CFO at Marico, said. Officials also said the company is also open to the possibilities of roping in a strategic private equity player into Kaya once its growth plans are in place.While Marico slowed down Kaya's expansion in the past two years, the services arm turned in a profit of Rs5.7 crore in the second quarter ended September, but is still a loss making business at an overall level. However, the management is optimistic on its turnaround plans. Since the last few months, Kaya clinics have been selling high-margin products from the portfolio of its acquired firm DermaRx, taking the retail contribution to over 20%. Cost rationalisation through smaller stores and affordable services, along with

Page 23: Business strategies of itc

increased focus on high-margin Derma Rx product sales via clinics, has also helped its same-store sales growth over the past eight quarters.

Marico restructures business, Kaya to be demerged

Mumbai-headquartered Marico Ltd has initiated a restructuring exercise, which will see the demerger of its skin solutions division Kaya into a separate listed company called Marico Kaya Enterprises (MaKE). The restructuring is effective April 1 and the new company, MaKe, will be listed on the bourses by June-July this year, said Milind Sarwate, chief of finance, human resources and strategy, Marico.

Kaya’s incumbent Chief Executive Officer Ajay Pahwa will make way for Vijay Subramaniam, the international business head at Marico, who will be the new CEO of MaKe. Saugata Gupta, currently CEO of the domestic consumer products division at Marico, will be the CEO of the consolidated fast-moving consumer goods (FMCG) business, which will include both local and international operations. He will continue to report to Marico’s Chairman and Managing Director Harsh Mariwala. “The skin solutions division is a separate business from the consumer products division and it was time it got focused attention," said Sarwate. “The consolidation of the domestic and international consumer products divisions will help in driving synergies," he added.

Kaya contributes seven per cent to Marico’s Rs 4,000-crore top line, but has been a drain on the company’s bottom line, incurring a loss of Rs 29.10 crore at profit before interest and tax (PBIT) level in the last financial year. Marico’s core FMCG business, on the other hand, has faced some pressure in recent quarters on account of a slowdown in discretionary spends. This has been visible in brands such as Saffola, one of Marico’s key products besides hair oil Parachute. Company executives have said they see this pressure on discretionary spends continuing for some time.

Brokerages turn positive on Marico on restructuring plansECONOMICTIMES.COM Jan 8, 2013, 04.25PM IST

NEW DELHI: Analysts at top two brokerage firms are of the view that the restructuring plan is positive for Marico and will result in value creation for shareholders and create the possibility of a strategic investment.The board of directors of Marico has approved the restructuring of businesses, corporate entities and organization involving a) the demerger of Kaya Skin Care Solutions into a separate company by name Marico Kaya Enterprises Ltd (MAKE) and b) formation of a unified FMCG business.

Citigroup is of the view that the restructuring is positive for the company and will result in shareholders value creation opportunity with the demerger and listing of Kaya.The global bank is of the view that Marico is well placed to deliver superior earnings of 22 per cent CAGR over FY12-15E driven by healthy volumes & steady margins.Citigroup upgraded the stock to 'buy' from 'sell' earlier and has also raised its target price to Rs 260 from Rs 205 earlier based on 30x FY14E core EPS estimates. The restructuring increases the possibility of a strategic investment and value creation opportunities, said the Citigroup note.

Kotak Institutional Equities has retained 'add' rating on Marico, but has upped the price target from Rs 220 earlier to Rs 240. The brokerage says the demerger of Kaya business will lead to value creation and is valuing the business at 3 times 2014 sales.

Page 24: Business strategies of itc

Demerger of Kaya into a separate listed entity will lead to price discovery of the business. Kotak estimates Kaya to report sales of Rs 4.1 bn and breakeven at the PAT level in FY2014E.

Analysts are of the view that hive-off of the loss making Kaya business would also boost the earnings growth, albeit modestly. Kaya has been a loss making venture for Marico and during FY2012 Kaya made a loss of Rs 29cr at the PBIT level on net sales of Rs 279cr

"The demerger of the loss making venture would result in Marico turning into a pure FMCG play enjoying superior return ratios," Angel Broking said in a note.At the current market price, Marico is fairly priced, trading at 28x FY2014E earnings. The Mumbai-based brokerage firm maintains a 'neutral' rating on Marico.

Currently the promoters of Marico have a 60 per cent stake in Marico and post demerger the shareholding structure of MAKE will be identical to Marico's current shareholding structure.

"Shareholders of Marico will be allotted one share of MAKE for every 50 shares held in Marico," said the Angel Broking report. "Demerger of the loss making venture would result in better return ratios for Marico," said the Mumbai-based brokerage firm.

Marico's marathon man

“One needs to operate to one's strengths and the FMCG business is to my strengths and the one that I love to do.”SAUGATA GUPTA, CEO,CONSUMER PRODUCTS, MARICO LTDLunch and Mr Saugata Gupta were waiting for us when we entered his modestly-sized cabin at the consumer goods company, Marico's headquarters at Rang Sharda, Bandra, famous for its auditorium which hosts quite a bit of Mumbai's theatrical action. The dapper 43-year-old CEO of Marico's consumer goods business leaps up to greet us, hospitable and informal as ever.

Over the next two hours or so, he'll talk passionately about his brands, his convictions and some strategy, over large Subway sandwiches, which he has ordered as a working lunch for us.

The thing about these gargantuan Subway sandwiches, you soon realise, is as you bite into one end with gusto, stuff starts spilling out at the other end. We decide to take turns plying him with questions, interspersing our queries on Marico's brands with mouthfuls of unwieldy sandwich.

Maintaining a level of etiquette around Mr Gupta's small conference table, as cold beverage is served, we ask him what's with the acquisition fever that has had Marico and many other FMCG companies scouting for brands from Africa to West Asia and South-East Asia. “Isn't India where the action is, on all things relating to consumption?” we ‘Sub'-intone.

Page 25: Business strategies of itc

READY EXPLANATION

Mr Gupta has a ready explanation. Operating in Africa or West Asia may be complex, but competition there is less bruising than it is at home.

“All of us are looking at multiple pillars of growth. It's still not a focus market for many MNCs, but a focus market for many Indian companies. If you look at Africa, there are lots of similarities (with India). Category penetration is low, so there's scope for potential growth. Also, it's a complex market; one of the competencies of Indian managers is to work in a slightly chaotic environment. The market (there) is still not competitive. While complexity is there, the relative competitive intensity being low, we're investing ahead of the curve.”

But for all its appetite for African and Asian forays, Marico, he says, is a “boringly consistent” company. Not for it that tall talk about a huge war chest, and being “on the prowl” for acquisitions. “Yet we are growing at a 20-per-cent CAGR. The number of exciting news items is less, but that's okay, but the pace of growth is equally good. The focus is something we believe in.”

Mr Gupta, a seasoned marketer who cut his teeth in Cadbury, is emphatic when he says he won't launch a new brand or step into a new category just for the sake of it. Right now, he's content with the brand stretch that his two power brands, Saffola and Parachute, are undergoing. Marico has clearly defined itself, he says, in the “beauty and wellness” space.

“Should we want to participate in any new categories, we now have access to products. At the same time, to market an unknown brand, common distribution, media footprint and consumers will determine it. And, I don't think we have acquired that scale right now.”

One of the things Marico did in the last two years was to take a hard look at the brands and categories it was supporting and deciding to shelve a few! Mr Gupta warns of the trap many FMCG players fall into: pursuing the Indian “consumption story” too ardently.

“If you look at a growing market such as India, everyone will come up with the same list of categories which are attractive. What is critical for any organisation is the ability to win in that category and that happens when you have shared customers or a supply chain. One of the reasons we withdrew Sparsh (a baby care brand launched by Marico) was that, the product was wonderful, but we didn't have the right to win because the key influencers were paediatricians and young mothers. Our target group (for its other products) did not have shared consumers.”

LEIT MOTIF

Focus, in fact, is a leitmotif right through Mr Gupta's conversation.

“We were chasing too many small things; one of the things we decided was to have a ‘stop doing' list! We had a few big bets, and are persisting with it. That's one key strategic shift we've done and we've seen results and will continue to do so,” Mr Gupta gesticulates emphatically.

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So, while Saffola, the healthy oil brand, has been extended to functional foods and oats, coconut oil brand Parachute has seen many extensions to make it more appealing, such as its recent hair fall prevention oil which has found its way into the Kerala and Tamil Nadu markets, “and, doing very well; consumers believe a ‘leave-on' product will nourish the hair better!”

INTERMEDIATE FOODS

By now most of the innards of our Subs are on the plate and we're trying to pick up the pieces. Mr Gupta is already through, managing to polish off the sandwich even as he fielded our rapidfire questions.

If Saffola has got into oats and other functional foods, will it look to be a breakfast foods brand, we venture to ask?

Mr Gupta has an interesting take. “In India, I don't see ready-to-eat products having a big market, because there is still a concept of ‘fresh' food, there's labour available and the housewife would still like to prepare the food. Now, because of lack of time and convenience, what she doesn't like is negative labour. That could be cutting vegetables, preparing a masala — there's a huge market for intermediate foods.”

He also has an insight into why the same household may take to a breakfast cereal.

“Today with increasing double income families, they are time-poor as far as the morning is concerned; you can have help cooking a meal later in the day, but you won't have help cooking breakfast.”

Meal done (whew!) we glug our drink, shift gears and ask him about his career move from consumer goods to insurance and back.

A chemical engineer from IIT-Kharagpur (“always wondered what use it was in my career, but at least I'm not flummoxed when I see process plants!”), Mr Gupta went on to do an MBA from-IIM, Bangalore.

Later, he was recruited into Cadbury by Ms Vinita Bali (Britannia MD) and then head of marketing for the chocolates company. Mr Gupta spent nine years marketing Cadbury brands and made an unlikely shift to head marketing at ICICI Prudential.

“The reason I went from FMCG to insurance is that I wanted to be with a start-up and start something new. That time I was 32, age was on my side. I learnt quite a lot about managing ambiguity and also about speed and aggression. A lot of learning and maturing as a leader happened . But one needs to operate to one's strengths and the FMCG business is to my strengths and the one that I love to do.”

Joining Marico as head of marketing, Mr Gupta was made CEO in 2007 at the age of 39.

“It's been exciting driving growth; also the organisation has changed a lot. Without disturbing the fabric of the organisation which has a strong culture of transparency, openness, fairness, we have brought in two new values: bias for action and a global outlook. The next challenge is as we scale up. The domestic business has crossed Rs

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2,000 crore and the group Rs 3,000 crore. We have gone through times of volatility. That is the new challenge, inflation is here to stay, and we have to manage it; that's' the new normal.”

As a dyed-in-the-wool marketer, Mr Gupta believes there is nothing like working the markets himself to glean consumer insights.

He talks about how he validated his own strategy for Marico's Shanti Amla brand while sitting in Agra's wholesale market sipping tea with the largest amla dealer. Simple, homespun views from the dealer and Mr Gupta knew he was on the right track.

An inveterate traveller, as is his wife, a banker, both of them make sure that neither is travelling at the same time to be with their 11-year-old daughter.

“And, if we need to travel to the same destination, we make sure we are on separate flights!”

One can see that his daughter, Sanjana, whose many pictures are in his cabin, has Papa wrapped around her little finger. She's the one who brings him back to reality, he says, when sometimes she throws up both her hands and quizzes, “Your numbers were okay, na, this month?”