business services partnership - 062310

8/9/2019 Business Services Partnership - 062310

1/17

Business Services

Partnership

Clark CountyBusiness Growth & Jobs

Bonnie Moore 06/23/10


2/17

Todays Agen

da

Time Topic

8:30 8:40 1-1 Networking

8:40 9:00 Intr oductions

Partnership Presentation

9:00 9:45 Business Challenge

9:45 9:55 Partner Pitches: CREDC & SWWDC

9:55 10:00 News & Event Updates


3/17

Why shouldEconomic& Workforce

DevelopmentSupportBusiness Growth?

BUSINESS

GROWTH

CAPITAL

INVESTMENT

Expanded

Tax Base

Regional

Growth

Skilled

Workforce

Qualityof

Life

JOB

CREATION


4/17

LAYOFFSCOST

The Gap

Business Challenges Cost Control & Cost Reduction

Declining Markets & Changes inCustomer Demand (decrease incustomer loyalty)

Operational ProcessImprovements

Increased Global Competition

Increased Regulatory &Compliance Requirements

Labor Challenges Poor Leadership

Employee Turnover Developing Existing

Employees

Shortage ofEmerging SkilledLabor Force

Lackof

Successio

nPlanning/Apprenticeship(retiring workforce)

Generation Gap

14.6%

Clark CountyUnemployment


5/17

Business Retention & Expansi

on

Up to 80% of almost any areas

job growth is generated byexisting companies.

Dr. David Birch, MIT & Cognetics, Inc.

14,000 businesses

36 stakeholderorganizations

28 staffmembers

20 public officials

Why does business retention & expansion matter?

Well, arent we all dedicating limited

resources to helping out local business?


6/17

Develo

pm

ent Roles

1. Policy Legislative Advocacy

2. Infrastructure Land & Transportation Access

3. Regulation Per

mits & Licenses

4. Capital Access Grants, Funds, Incentives

5. Marketing Website, Newsletters, Direct Outreach

6. Networking Social & Business Events

7. Customer Service Delivery ofSolutions

8. Education Training & Workforce Develop. Programs

9. Innovation Improving Competitiveness

10. Intelligence Data Collection

EXERCISE


7/17

Current Mod

el

CityCouncils

PortAuthorities

Resources/

Service

Providers

EducationProviders

BusinessAssociations

CountyComm.

Business

#1

Business

#2

Business

#5

Business

#4

Business

#3

What dobusinesses need?

How canwe

provide asolution?

What dotraining dobusinesses

need?

What dobusinesses need?

How canwe

provide asolution?

How canwe

provide asolution?

Who am Isupposed to talk to

again?

Why are so many peoplecontacting me?


8/17

Partnership Model

City

Councils

Port

Authorities

Resource/

Service

Providers

Education

Providers

Business

Associations

County

Comm.

OUTREACH

TEAM

ACTION

TEAM

RESOURCE TEAM

Business Community

SmallBusiness

Cluster

Manufacturing

Cluster

High-Tech

Cluster

Renewable

EnergyCluster

What dobusinesses

need?

How can weprovide asolution?

INNOVATION BUSINESS CLUSTERS


9/17

Business Services PartnershipWhat Were About:

Branded Partnership ofnon-profit business

resources & serviceproviders (low/no cost)

Business InnovationPlatformfor growth & jobs

Business Outreach,

Stakeholder Education &Problem-Solving

Proactive, Efficient, &Effective

We Get Business!

What Were Not About:

Reinventing the wheel Another reason for another

committee ormeeting All talk, no action Competing for a limited

piece of the pie

Re

dT

ape


10/17

Business Services Toolbox

Emerging

Growing

Maturing

Declining

Closure

Emerging Growing Maturing Declining Closure

Capital Acquisition

Workforce Development & Retention

Operational Competitiveness

Business Planning & Support

Community Involvement

Delivering

Services

basedon

Business Life

Cycle Needs


11/17

Strategic

RoadmapBusiness

Networks

Business

Advocacy

Business

Outreach

Stakeholder

Education- Public Partners

- Investors/Board

- Public Officials

- Businesses

- Media/Press

- General Public

Branded

PartnershipNon-Profit

Business

Resources

& Services

SmallBusiness

Renewable

Energy

HighTech

Manufac-

turing


12/17

1. Branded Partnership

Name & Logo:

Easy to Remember

Easy for People to Understandits Purpose

Easy to Scale (ifneeded)

One point ofcontact

Marketing: Partnership Brochure

Partner Website w/ logo

Business Resource Portal

Name Ideas: Business Expansion

Partnership

SmartBusinessPartnership

BusinessEdgePartnership

BizInnovatePartnership

BizLeveragePartnership

BusinessFirstPartnership

BizAdvantagePartnership

BizAccelerato

rPartnership

How do we get businesses to callus if they need our help?


13/17

2. Stakeholder Education

Partners Value Proposition Elevator Pitch

Partner Pitches

101/201 Workshops

Business-Clients Website/Portal

Consultations

Board/Investors & Public Officials Mini-Presentations Road Show

Business Cluster Town Hall Meetings

Press & General Public

Business Success Stories

How do we make sure people understand ourvalue?


14/17

3. Targeted Business Outreach

SectorNon-Traded Sector

(Local & Regional)

Traded Sector

(National & International)

Industry

Retail

Trade

Wholesale

Trade

Professional

Services

Professional

Services

Diversified

Manufacturing

Retail Shops Agriculture Construction Engineering High-Tech

Restaurants Transport. Healthcare Finance Materials

eCommerce Mining Utilities Info Services Food

Business

Size

Start-up

(1-5)

Small

(6-20)

Medium

(21-500)

Large

(501-1000)

Multinational

(1000+)

Business

StageEmerging Gr owing Maturing Declining Closing

Proactive

Servicing

Reactive

Servicing

With limited resources, where should we focus our energy toget the biggest bang for our buck?


15/17

4. Business NetworksHow do we foster innovation through business clusters?

Industry

Partner

CUSTOMER

Industry

Competitor

SUPPLIER

BUSINESS

Vertical Integration

MarketResearch

Horizontal Integration

ReferralNetwork

ECONOMIC

GARDENING

BUY LOCAL,

SELL GLOBAL!


16/17


17/17

Accounta

bility Check

Define Roles & Responsibilities

Online Document Sharing

Target Business List Business Services Toolbox

Project Documents

Reference Documents

Monthly Meetings (Action Teams) Bi-annual Business Impact Report

(Board/Investors and Public Officials)