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BUSINESS SCHOOL
I.T. SERVICES
QUICK GUIDE
STUDENT - 2011
Version Date Change details
1.0 17 December 2008 Drafted and first edition
1.2 20 January 2010 Revised URLs
1.3 12 March 2010 Separate VPN from Student Guide
1.4 18 February 2011 Remove printing services
Author: Peter Tambayong
Editors: Mark Seckers, Janelle Wood, Jenny Yeap, Tim Villa, Lee Stupart
Table of Contents BUSINESS SCHOOL ........................................................................................................................................... 1
I.T. SERVICES ..................................................................................................................................................... 1
QUICK GUIDE .................................................................................................................................................... 1
STUDENT - 2011 .................................................................................................................................................. 1
STUDENT ACCOUNTS ...................................................................................................................................... 1
ACTIVATING COMPUTER USAGE ACCOUNTS ...................................................................................................... 1 Checklist ........................................................................................................................................................ 1 Start Here ...................................................................................................................................................... 1 What accounts you need…. ........................................................................................................................... 1 STEP 1- Activate Pheme Account ................................................................................................................. 2 STEP 2 – Activate Business School Account* ............................................................................................... 2
FORGOTTEN YOUR BUSINESS SCHOOL PASSWORD? ............................................................................................ 3 PRINT QUOTA ..................................................................................................................................................... 4
Additional print quota ................................................................................................................................... 4 Printing in Business School .......................................................................................................................... 4 Collecting your printed documents ............................................................................................................... 4
INTERNET ACCESS .............................................................................................................................................. 6
COMPUTER LABORATORIES ........................................................................................................................ 7
STUDENT COMPUTER LABORATORIES ................................................................................................................ 7 Logging on to a PC ....................................................................................................................................... 7 File Storage ................................................................................................................................................... 8 Webspace ...................................................................................................................................................... 8
BUSINESS SCHOOL I.T POLICY ........................................................................................................................... 9 LOST PROPERTY ............................................................................................................................................... 10
Guild Contact & Location ........................................................................................................................... 10
OTHER UWA STUDENT SERVICES ............................................................................................................ 11
STUDENT CONNECT .......................................................................................................................................... 11 SOFTWARE LICENSING ...................................................................................................................................... 11 CONFIGURING STUDENT EMAIL IN OUTLOOK 2003 .......................................................................................... 13
HELPDESK ........................................................................................................................................................ 14
HELPDESK DETAILS .......................................................................................................................................... 14 HELPDESK OFFICE ............................................................................................................................................ 14
Welcome to the UWA Business School!
The BITS team hopes this booklet will help to make I.T. an easy to use and valuable resource
for your studies.
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STUDENT ACCOUNTS
Activating Computer Usage Accounts
Your student account can only be activated 72 hours after your unit enrolment.
Checklist
Activities Checklist
1) Unit Enrolment
2) Student Admin Central Services – Student Card
3) Activate (Full Service) Pheme account
4) Activate BIZ account
Start Here
There are computer kiosks in the Business School area and in the computer laboratories where you can log on using a “guest” account.
Guest Username: bizguest
Guest Password: guest
This account has minimal rights and is only to be used for Account
Activations/Reissuing Passwords.
What accounts you need….
Activities Account Required
Log in to Business School Labs computer Business School Account
Browse Internet in the Business School Labs Full Pheme Account
Check Student Webmail (MYUWA) Full Pheme Account
START
HERE
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STEP 1- Activate Pheme Account
Pheme: https://www.pheme.uwa.edu.au/
This account allows students to access the main student Googlemail and StudentConnect
services. You will also need this to access the Internet from the Business School computer
laboratories. If you already have Pheme activated, jump to Step 2 – Activate your
Business School Account.
For your Record - Pheme account details
Pheme Username: ________________
Pheme Password: ________________
Your Pheme account is your main UWA account. If you have any issues with this
account, please contact the SISO Helpdesk on 6488 3814.
Please keep this guide book in a safe place and do not expose/share your username
or password to anyone or you will risk your account being suspended.
STEP 2 – Activate Business School Account*
BIZ: http://www.business.uwa.edu.au/studentnet/it-help/compaccess/activate
This account allows students to access the Business School computers ONLY.
For your Record - BIZ account details:
BIZ Username: ________________
BIZ Password: ________________
* All PhD students MUST see their administrative support team to activate their special
staff account.
Please keep this guide book in a safe place and do not expose/share your username
or password to anyone or you will risk your account being suspended.
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Forgotten your Business School password?
If you forget your BIZ password, you can reset it by following the procedure shown below.
You can reset the password ONLY once every hour.
1. Use a computer Kiosks in the computer laboratory or student centre
2. Go to http://www.business.uwa.edu.au/studentnet/it-help/reissuepwd
3. Fill in your student number, date of birth and campus card bar code number
4. Click
5. Check your UWA Webmail http://webmail.uwa.edu.au
6. You will receive an email from BITS Administrator with your “temporary” password
7. Go to http://www.business.uwa.edu.au/studentnet/it-help/password
8. Type in your username and the “temporary” password
9. Select the option as shown below
10. Type in a new password
11. Confirm the new password (Re-type your new password)
12. Click
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Print Quota
Please contact SISO (6488 3814) or visit Reid Library for any printing enquiry.
URL: http://www.library.uwa.edu.au/students/computers/printing
Additional print quota
If the quota has been used up, students can purchase additional print quota.
1. Visit the library or any venue (Guild Café etc) that has a top up machine to add
credit to your student card
Printing in Business School
1. To print a document (pdf, Word, Excel etc), first SAVE THE DOCUMENT
LOCALLY TO THE COMPUTER or H: Drive. Then OPEN AND PRINT.
2. Go to the printing station, insert your student card and collect the printed documents.
Collecting your printed documents
All printing can be collected in the Ground Floor G80 – Student Common Room
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Internet Access
To access the Internet from the Business School computer laboratories, you need to have
your full service Pheme* account activated. Please contact SISO on 6488 3814 if you have any
queries related to Internet traffic quota.
Activate Full Pheme account
1) Login to MyUWA
2) In the 'Manage your account' section, click “Change Internet Access”
3) You need agree to the Terms and Conditions for Student Full Internet Access.
For more details about Internet traffic quota, please visit:
http://www.its.uwa.edu.au/student/accounts/fullservicestudaccount/netusagefaq
1. Launch Internet Explorer
2. Please enter your Pheme username and
password in the following format:
Username: phemeuser
Password: phemepassword
3. Tick Remember my password
4. Click OK
*Full Service Pheme account details can be found at
http://www.its.uwa.edu.au/student/accounts/fullservicestudaccount
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COMPUTER LABORATORIES
Student Computer Laboratories
The Business School has a total of 4 computer laboratories which students may utilise when
there are no classes in session. Please check on the computer laboratory timetable which
should be displayed outside the room.
The computer laboratories are opened as shown below with the exception of the Christmas
Holiday lock-down period and term break.
Check computer lab availability: http://cgi.biz.uwa.edu.au/cgi-bin/lab-free-busy.pl
Room No: Function: Opening Hours:
G85 UG Teaching Lab (Mitsubishi) Mon – Fri: 7am – 11pm
Weekend: 8am – 6pm
Public Holidays: 8am – 6pm
Honours student can apply for
24/7 access
G86 Hon/UG Teaching Lab
G87 UG Teaching Lab
1.25 Postgraduate Resource Room#
#The Postgraduate Resource Room is STRICTLY for the use of postgraduate
students only. Undergraduate/Honor students who log in to PCs in the
Postgraduate Resource Room may have their account suspended!
Logging on to a PC
1. Hit Ctrl+Alt+Del
(Source: http://departments.oxy.edu/its/live/Help/email/password_change.htm)
2. Enter your BIZSTUDENT username and password
3. Check that the login domain is set to BIZSTUDENT
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File Storage
BITS provide file storage on the H: Network drive for students. Any files saved on the
desktop or in any other directory will be cleared when you log off. Maximum storage quota on H drive: 200MB
Save all your documents on the H: drive or they will be lost …..forever!
Webspace
Your online space will be available while you are enrolled - you can access it in two ways:
1. In the computer labs, save/copy your webpages to the W: drive.
2. From within Internet Explorer as
ftp://[email protected]/public_html
* username is your Bizstudent username.
The web address to access your site is http://student.biz.uwa.edu.au/~username (Source: http://www.business.uwa.edu.au/studentnet/ithelp/homepages)
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Business School I.T Policy
By activating your Business School student account, you agree to the policies set out by
Business School I.T. Services.
For full access to the I.T. Policy, please visit:
http://www.business.uwa.edu.au/studentnet/ithelp/policy
For full access to the 24-hour Lab Access Policy, please visit:
http://www.business.uwa.edu.au/students/it-help/access#policy
For full access to Computer Laboratory Policy, please visit:
http://www.business.uwa.edu.au/students/it-help/?a=43460
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Lost Property
Helpdesk DO NOT store/keep lost properties.
Students who found any lost properties MUST bring them to the Student Guild
Reception.
Student who wants to find their lost properties MUST go to the Student Guild
Reception to check if anyone leaves their lost properties.
Guild Contact & Location
Website: http://www.guild.uwa.edu.au/home/your_guild/about_the_guild/venues
(Source: http://www.guild.uwa.edu.au/__data/page/2664/guild_village_map.png )
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OTHER UWA STUDENT SERVICES
Student Connect
One-Stop Student Connect: http://www.studentconnect.uwa.edu.au/
All services in the One-Stop Student Connect are NOT supported by the Business School
I.T. Services. Please contact the SISO (Student Internet Support Office) if you have any
issues with the service.
I.T Services Contact
Support
Email Support Website
Pheme
6488 3814
SISO (Reid
Library) [email protected]
https://www.pheme.uwa.edu.au/
MyUWA http://www.uwa.edu.au/myuwa
OLCR http://www.olcr.uwa.edu.au/
WebCT http://webct.uwa.edu.au/webct/entryPageIns.dowebct
SNAP http://its.uwa.edu.au/student/accounts/snap
Student
Connect
https://student.sims.admin.uwa.edu.au/connect/webconnect
Student
Google Mail
http://www.its.uwa.edu.au/student/email/uwa_student_email_service
Software Licensing
Student MUST apply for the license for home use via the ITS website which is listed in the
Software Matrix table on the next page. Software licensing for student’s personal use is
limited to the following:
Endnote
SAS (Student use of Mathematica is restricted to currently enrolled students)
Sophos
Mathematica (Student use of Mathematica is restricted to currently enrolled students
appearing on class lists in Physics, Mathematics, Mechanical and Civil Engineering.)
If you want to find out about any other software NOT listed in the Software Matrix table,
please contact ITS on 6488 3814.
URL: https://software.webservices.uwa.edu.au/Login.aspx
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Software /Hardware
Staff Student Link
UWA owned Personal Personal
SAS Site licensed Apply for home use Apply for home use^
UWA owned/staff: http://www.business.uwa.edu.au/staffnet/it/softlicensing
Student personal use: http://software.ucs.intranet.uwa.edu.au/products/specialist/sas
SPSS/AMOS Site licensed Full Time Staff only n.a UWA owned/staff:
http://www.business.uwa.edu.au/staffnet/it/softlicensing
Staff personal use:
http://software.ucs.intranet.uwa.edu.au/products/specialist/spss
MSOffice Site licensed Campus WAH (Work at Home)^
n.a Campus WAH: http://software.ucs.intranet.uwa.edu.au/produ
cts/major_software_suppliers/microsoft/campus_work_at_home
MSFrontPage Site licensed na n.a na
MSProject Site licensed na na na
EndNote Site licensed Yes Yes UWA owned/staff:
http://www.business.uwa.edu.au/staffnet/it/softlicensing
Student personal use: http://software.ucs.intranet.uwa.edu.au/products/endnote
eViews Site licensed for lab only
na n.a [email protected]
Mathlabs Max 150 simultaneous users $100 first 4 IP in the
subnet
Apply for home use and use VPN, IP must be registered with ITS
n.a Staff personal use: http://software.ucs.intranet.uwa.edu.au/products/specialist/matlab
NERO/Eudora Individual purchase n.a n.a All: http://software.ucs.intranet.uwa.edu.au/conta
ct_ucs_software
Nvivo Site licensed from 2010 (Bulk purchases)
"If the Licensed Software was obtained, and is licensed for, an educational or not-for-profit purpose, the primary
user of each computer on which the Licensed Software is installed may make a
second copy for his or her exclusive use on a personal computer at home."
n.a All: http://software.ucs.intranet.uwa.edu.au/products/specialist/nvivo_nud*ist
Limdep/Nlogit 4 Licensed to Economic na na na
Adobe products Individual purchase Software licensed at the office
may be used at home or on a secondary machine providing two people are not using the
software at the same time
n.a All:
http://software.ucs.intranet.uwa.edu.au/products/office/adobe/ordering/current_pricing
Stata Site licensed Individual purchase n.a UWA owned/staff: http://software.ucs.intranet.uwa.edu.au/produ
cts/specialist/stata
Mathemathica Individual purchase For Schools of Physics, Maths, Civil & Mech Eng ONLY . Apply for home use^
All: https://software.webservices.uwa.edu.au/Logi
n.aspx
Sophos Site licensed n.a Currently
Enrolled Student
Student personal use:
https://software.webservices.uwa.edu.au/Login.aspx
*Information is correct as at 24 November 2008. ^Home use form for SAS and MSOffice MUST be returned to ITS.
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Configuring Student Email in Outlook 2003
Pre-Req: Student must login to enable iMAP features in GoogleApp in UWA email
1. Login to MyUWA and click MyMail
2. Enable iMAP in your email account. Click Save Changes when you're done.
3. Open Outlook.
4. Click the Tools menu, and select E-mail Accounts...
5. Click Add a new e-mail account, and click Next.
6. Choose iMAP as your server type and click Next.
7. Fill in all necessary fields to include the following information:
URL: http://www.its.uwa.edu.au/student/email/uwa_student_email_service
User Information
Your Name Enter your name as you would like it to appear in the From field of outgoing messages.
Email Address Enter your full email address ([email protected])
Server Information Port Incoming
server (POP3)
imap.gmail.com SSL on port 993
Outgoing
server (SMTP)
smtp.gmail.com 587
Login Information User Name Enter your full student email address eg [email protected]
Password Enter your Pheme password
8. Click More Settings... and then click the Outgoing Server tab.
9. Check the box next to My outgoing server (SMTP) requires authentication and select
Use same settings as my incoming mail server.
10. Click the Advanced tab, and check the box next to This server requires an encrypted
connection (SSL) and on port 993.
11. Check the box next to This server requires an encrypted connection (SSL) under
Outgoing Server (SMTP), enter 587 in Outgoing SMTP server and use TLS as
encryption connection.
12. Click OK.
13. Click Test Account Settings... After receiving Congratulations! All tests completed
successfully, click Close.
14. Click Next, and then click Finish.
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HELPDESK
Helpdesk officers are available to provide I.T. assistance to students. They are located
near the Business School laboratory. Please see details below:
Helpdesk Details
Location: New Business School Building, Ground Floor, G79
Phone
(Extension): +618 6488 (7888)
Opening Hours: Monday to Friday
8:30am to 6:30pm
Email: [email protected]
BITS site: http://www.business.uwa.edu.au/staffnet/it
Helpdesk Office
