business retention and local business development best practices lisa hill, buxton
DESCRIPTION
Business Retention and Local Business Development Best Practices Lisa Hill, Buxton. Speakers. Brad Dunlap Community Development Director City of Porterville. Lisa Hill Vice President Buxton. Who We Are. National leader in customer analytics - PowerPoint PPT PresentationTRANSCRIPT
Success is insight. Copyright© 2011 Buxton Company. All Rights Reserved.
Business Retention and Local Business Development Best
Practices
Lisa Hill, Buxton
Success is insight.
Speakers
Brad Dunlap
Community Development DirectorCity of Porterville
Lisa Hill
Vice PresidentBuxton
Success is insight.
Who We Are
• National leader in customer analytics• 500 years of retail management and site selection
experience• 1,900+ clients including 600 community clients• 35 million sq. feet of retail expansion by our
community clients• Daily interface with senior retail real estate
executives
Success is insight.
Our Clients• Retail Clients – 2,000+
• Community Clients – 650+
• Healthcare Clients – 150+
Success is insight.
Overall
• Coming off of a fairly successful holiday season, retailers will need to remember to continue to compete they need to keep merchandising exciting and strategically use marketing dollars
• International Council of Shopping Centers predicts same-store sales to be up 3 to 3.5% in 2011
• Job market struggles– Avg. weekly worker earnings fell .4% in Dec
2010• Of 318 retailers surveyed, 41% said they intend to
increase domestic store expansions (up from 25% in 2010)
Success is insight.
Smaller Retail Footprint
• Target introducing new concept – half the size of its current stores today
• Old Navy seeking 15,000 sq ft. sites – down 10,000 sq ft.
• Walmart opening stores 188,00 sq ft. vs 220,000 sq ft.
• Lowe’s introduced its smaller footprint (117,000 sq ft.) in 2010. Allows for:– Capitalization on untapped urban markets– Emersion into smaller, secondary markets that
had previously been overlooked
Success is insight.
Grocery Segment
• Eradication Food Deserts– Typically an urban and/or low-income area with
little access to fresh or affordable groceries. Fast food predominant in these areas.
– What can your community do?
Success is insight.
Grocery Segment
• Smaller footprint for entry into urban/rural markets– Walmart Neighborhood Market– Kroger Marketplace– Safeway’s Market– Supervalue’s Urban Fresh– Save-A-Lot– Aldi– Sunflower Farmer’s Market
Success is insight.
Luxury Segment
• Affluent shoppers have recovered far more quickly than middle and lower income consumers
• Luxury sales continue to improve– Saks same-store sales rose 11.8% in December
2010– Tiffany & Co and Jared’s both experienced double-
digit percentage gains and raised profit outlook for 2011
• Affordable luxury companies also benefitting from upper-middle class– Polo Ralph Lauren shares hit an all-time high in
December– Coach opening additional outlet locations due to
demand
Success is insight.
Franchise Industry Poised For Growth
• The International Franchise Association (IFA) expects – Total # of franchises to grow from 765,723 to
784,802—an increase of 19,079 new establishments in 2011.
– Create 194,000 new jobs– Largest segments of growth include:
• Lodging• Automotive• Retail Products and Services
• Encourage franchising among the entrepreneurs in your community
Success is insight.
Business Retention-Private Sector Practices• Become a pro active partner to local business
owners• Understanding leakage/surplus to help local
businesses understand sales gap and market potential
• Understand customers in market trade area for sustainable growth and strategic merchandise decisions• How do my customers like to be messaged?• What are the brand loyalties in my market
trade area?• What potential market share can be gained?
Success is insight. Copyright© 2011 Buxton Company. All Rights Reserved.
Case Study:Porterville, California
Success is insight.
Success is insight.
Success is insight.
Primary Trade Area Population: 66,628Total Households: 19,207Average Household Income: $49,412
Secondary Area Population: 109,807Total Households: 31,002Average Household Income: $51,780
Unemployment: 16.3%
Demographics
Success is insight.
Success is insight.
Success is insight.
• Downtown– Historic– South County Justice Center
• Henderson Avenue– Established Retail Trade Area
• Jaye Street & Highway 190– New Commercial Development
Retail Centers
Success is insight.
• Chamber Economic Development Committee• Sierra View District Hospital• Porterville Civic Development Foundation• Buxton
Partnerships
Success is insight.
• Community Development Block Grant Loan Programs– Small Business Revolving Loan– Large Scale Assistance
• Permit Streamlining• Fee Payment Plans• Fee Deferral• Enterprise Zone• Redevelopment Area• Website• ICSC Events
Tools
Success is insight.
Success Stories
Success is insight.
• Gateway to:– Trail of 100 Giants– Success Lake– Eagle Mountain Casino
• Visitors Center• Fairplex • Sports Complex • Eating Establishments• Hotels
Leveraging Tourism
Success is insight.
Questions?
Success is insight.
Questions?
• Contact Brad Dunlap [email protected]
• Contact Lisa [email protected]